Rated 5 out of 5 by crouse12 Great hotel & Service
This hotel is awesome! The staff is very courteous and professional. No attention to detail was missed. I would definitely recommend this to eveyone I know!!!
November 17, 2012
Rated 5 out of 5 by chef2u Awesome!
Great location, great hotel. Will stay again and will recommend! Fitness centre could use some disposable wipes or cleaner to wipe down machines after use.
August 20, 2012
Rated 5 out of 5 by TheTrailmaster Best hotel in Syracuse
After staying in several hotels in Syracuse NY, I can say that the Sheraton was the best in all regards. Everything from parking to cleanleness to comfort.
July 30, 2012
Rated 5 out of 5 by 2140 Exceptional stay, exceptional service
Stayed recently for a conference and I can truly say everything from bedding to service was exceptional. High marks for a great hotel with great staff.
September 15, 2012
Rated 4 out of 5 by JennaB Enjoyed our stay
I loved the New Years Package. The band was not as good as expected in the Grand Ballroom
January 2, 2014
Rated 5 out of 5 by universitymom Peaceful neighborhood, excellent staff
Staff continued to exceed expectations. Professional, always inquiring if there was anything they could do to improve your stay.
November 15, 2013
Rated 4 out of 5 by Alan627 This hotel has a great location.
My son attends SU and this hotel has a great location for convenience. The rooms are big and the restaurant and lounge are very convenient as well.
December 16, 2012
Rated 5 out of 5 by SUFan Amazing customer service
We stay at the Syracuse Sheraton at least once a year - and year over year the customer service is amazing. Thank you for another great experience.
March 4, 2013
Rated 4 out of 5 by CountCurt No Surprises
Just as noted. The room was pleasant and clean. Service as expected. Friendly front desk staff. Nicely equipped fitness center. Reasonably priced.
March 18, 2012
Rated 5 out of 5 by sandibudd Great campus view
Perfect for stay for SU game trip. Club level benefits are nice. Parking is convient. Would stay here again. Always impressed with SPG hotels.
November 14, 2012
Rated 5 out of 5 by gail43 hotel is conveniently located
Easy access to campus. We stayed on the club level. The staff went out of their way to make our stay comfortable. Fitness center is very clean
February 12, 2013
Rated 5 out of 5 by kelsey78 Room
The renovations to the room were excellent. The only suggestion we have is that the counter top in the bathroom should be raised higher.
August 12, 2013
Rated 2 out of 5 by TheHarper Room Comfortable
The constant running of the HVAC machine makes it extremely difficult to sleep. The mattress and sheets are also extremely comfortable.
January 11, 2013
Rated 5 out of 5 by JT44 Great Stay
Wonderful stay at this hotel. The room was quiet, clean and comfortable. The staff was helpful and friendly. Would stay there again.
October 24, 2012
Rated 5 out of 5 by SUStudent Pinstripe Bowl
It was nice to be able to come back to syracuse university after the bowl game in NYC and have a place to stay at 3AM in a storm.
December 31, 2012
Rated 3 out of 5 by suparent1 SU Parent
The Hotel just raised its points to 10,000 per night, however, nothing was upgraded or renovated in the hotel. Not worth it.
May 6, 2013
Rated 5 out of 5 by Melissa0988 Great Customer Service
I am extremely pleased with the customer service in the club lounge! It is always well staffed, appointed and welcoming.
May 2, 2013
Rated 4 out of 5 by ramos55 hotel has excellent staff and decor
All personnel treated my family with great respect but my wife wasn't able to get a mother's day breakfast or brunch.
May 14, 2013
Rated 4 out of 5 by diegofan448 Nice stay
I enjoyed my stay at the Sheraton. The bed was very comfortable, the staff was nice and the location was perfect.
August 16, 2013
Rated 5 out of 5 by momanddadof4 Super stay!
The best place I have stayed in years. Even with four young children we were completely satisfied with everything.
October 31, 2012
Rated 5 out of 5 by Chama3075 Great service & amenities
The hotel was very nice & the staff extremely helpful. Not thrilled with the quality of the food at the resturant.
October 2, 2012
Rated 5 out of 5 Lovely hotel
We were in and out in 24 hours but have plans to visit syracuse for longer and will definately stay here again.
November 19, 2012
Rated 1 out of 5 by JB1982 Horrible
Toilet overflowed into room. We got a new room and the toilet still didn't work properly. Not worth the money.
March 18, 2013
Rated 5 out of 5 Happy with this hotel
Location is very good for visiting Syracuse University and town.
Room and towel are clean.
July 7, 2013
Rated 5 out of 5 by Marce64 Very comfortable hotel in all aspects
A very comfortable hotel, spacious rooms, very clean, friendly staff, in front of Syracuse University.
April 28, 2013
Rated 5 out of 5 by M470 A very comfortable hotel!
A great combination of service, comfort, location, and quality. Highly recommended when in Syracuse.
January 9, 2013
Rated 4 out of 5 by joe31 Joe
The room was ok--There were smokers on the floor and smell permeated the hotel hallway into my room
February 20, 2013
Rated 5 out of 5 by Charlie good place to stay
It was the perfect to stay for the week long event I attended at the adjacent Syracuse University.
May 20, 2013
Rated 5 out of 5 by marlin704 FG
Great hotel! Great Location! Great personal service and recognition. The renovations are terrific.
August 11, 2012
Rated 3 out of 5 by alltmd4 convenient to Syracuse U, but
room rate too high for a weekday & breakfast not worth it. parking cost extra. pool was not clean
July 8, 2012