Rated 4 out of 5 by Jacques31 Quick Trip
In Montreal for business. Sheraton Centre has a great location close to everything. Friendly and helpful staff.
July 11, 2014
Rated 5 out of 5 by PETDAN great stay
we had a great stay especially liked the hotels green plan
the in room safe battery was dead when we arrived but was fixed very quickly after we reported it
July 7, 2014
Rated 4 out of 5 by djn99 Turning a Negative into a Positive!
When I arrived in my room I noticed some small black specks on the bed cover. When I investigated more closely, I noticed hair on the bed cover as well. I returned to the front desk and advised Anna. She was very customer focused and went out of her way to apologize and offered me a room upgrade and 2 complimentary drinks at the bar. This was totally unexpected, but most appreciated. Thanks Anna and Sheraton team, great work!
January 30, 2014
Rated 1 out of 5 by Swap Le Centre Sheraton-Montreal- Below expectations
Very unsatisfactory overall because
1. I could not get a microwave nor a refrigerator on the first day
2. The front desk did not bother to give me a call next day and show their interest if there is a possibility to help me with the arrangements.
3. I also wanted to extend my stay for complete week because my office was very closely located. They still did not bother to update me.
May 10, 2014
Rated 5 out of 5 by Christine2014 Nice place to stay
Staff was friendly and helpful, room was clean and easy to access, loved the fast elevator, did not eat in the hotel as prices were a bit steep for food
July 6, 2014
Rated 4 out of 5 by Rukata10 The hotel's rooms are very comfortable
The rooms are a refuge after a long tiring day whether on a business trip or after walking the streets of Montreal for tourism. Room service is incredibly fast and timely and the staff courteous!
July 2, 2014
Rated 3 out of 5 by Dookers4 This hotel has poor front desk service
Front desk attendant was not polite, barely said 2 words, did not explain anything and stated parking would be added to our bill for check out. When we tried exiting garage next morning, parking was not added to our bill and we had to scramble to get these funds we were told we were already charged for. Our king bed was not comfortable at all either. Stay at your hotel every year and we were very disappointed in this stay.
April 1, 2013
Rated 5 out of 5 by HarryF Great stay
Stayed on Thursday July 2, 2014. Upgraded to Hospiality Suite. Great room but on a low floor so woken up by construction next door at 6.30am.
July 5, 2014
Rated 5 out of 5 by USA0714 Great hotel
The room was very clean with a comfortable bed and a nice crib for our toddler.
July 9, 2014
Rated 4 out of 5 by Llillykijij2 Checking in
Check in stated 3 pm, we did not get into our room till 4:30 pm, disappointed, but the rest of our staff was great. Exciting city to visit, shopping, eating and sightseeing
June 30, 2014
Rated 5 out of 5 by Karen1016 Great Place
This hotel is in a great location. Close to airport, shopping and sights. The staff was very helpful. Loved the staff in the club lounge. They were so very friendly and full of info. We were there for 3 days and they made an effort to talk to us about our time there and what we had done or were going to do. They were fantastic!!
Very family friendly and had no problem guarenteeing us an adjoinning room.
February 17, 2014
Rated 4 out of 5 by AMD1968 Room was clean and close to Nationals.
Room was clean and close walk to Nationals Irish Dance Competition.
July 8, 2014
Rated 2 out of 5 by TC12 What happemed to the Sheraton?
The overall quality of the Sheraton in Montreal has dropped greatly. In the top floors you always got glasses not plastic things( that leaked) They used to provided good quality amities (shampoo, hand cream etc.) Now it's the same old. When I made a comment I received a parcel of "stuff" that would sink a battle ship, and two real glasses. I am a loyal user for many years this trip I was very disappointed.
May 13, 2013
Rated 5 out of 5 by JSN01 September Business Meetings
Once again this property exceeded all my expectations. An advanced indication that I would be conducting business from the hotel, resulted in an upgrade to a perfect suite. All room service for the business meetings were on time and exactly as requested. This is the best property I stay at in all my business travels. My wife and I have also stayed here for personal reasons and the service is no different.
September 16, 2013
Rated 5 out of 5 by dtc36 Staff
Hotel had great staff. Everyone was very pleasant and helpful!
July 7, 2014
Rated 5 out of 5 by Gail504 This Hotel has an awesome view of the city at night
The hotel had an awesome view of the city at night.,recommend higher floor close to shopping & all amenities. The pool ,hot tub , sauna &shower area clean and comfortable . Room service and restaurant, coffee shop all inside the hotel . major plus , Excellent shopping near by , easy access to cabs to tour the city . all adding to an awesome vacation.
May 9, 2014
Rated 2 out of 5 by Justine545 Incidentals
Everything was a money grab, extra for almost everything, rooms have no fridges and or microwaves, I had to fight to be heard on alot of points. Not very accomodating.
I have learnt my lesson to never pre-pay for a room regardless of how much you save because then your obligated to it regardless of whether your happy with it or not. I also learnt to ask lots of qualifying questions prior to booking!
March 21, 2013
Rated 5 out of 5 by HarryF Wonderful Stay
Stayed Friday night. Had a great room on 30th floor.
July 6, 2014
Rated 4 out of 5 by Hadrian9637 Montreal - New Job - Sort Of
The Sheraton Centre in Montreal is, and always has been, my 'go-to' destination whenever I need to be in Montreal. Great location within walking distance of the shops on Ste Catherine, the Central station, and the main highways in/out of town.
The rooms are fabulous with amazining views over the island, the mountain, and the river. The renos done to the rooms have made them even more comfortable.
December 10, 2013
Rated 4 out of 5 by JPTK Clean and Comfortable
I highly enjoyed my stay at the Sheraton in Montreal. I was there on business. The room was clean, comfortable, and spacious. I used the fitness center and it was amazing, one of the better ones I have used over the past year. I ate at the bar downstairs and service was slow as I was in a hurry for a meeting, but the overall hotel food was decent. I would definitely come back and stay there again.
February 25, 2013
Rated 3 out of 5 by Lackofwireless27 Wireless too slow
I have been a SPG member for many years. I am generaly happy with the service and hotel stays. I am not happy with the consistent poor wireless connections in several of your hotels. Please invest in better wireless connection service as the business traveller is demanding it!!! Also, checking into Queen West is a terrible set up which drives lineups, and lack of view to assess your wait time.
January 14, 2014
Rated 1 out of 5 by Shawn74 Parkign Garage
My MAJOR problem is that when I went to check out the parking garage was in complete darkness. I backed my car into a pillar and but a major dent in my rear bumper. I realize that it is my fault but having no lights in the garage didn't help me at all. as far as i am concerned, this is unacceptable. I also realize that you won't pay for my bumper to get fixed but we need to figure something out.
November 12, 2013
Rated 1 out of 5 by frammis3000 Forget the Sheraton, stay somewhere else
We asked for two rooms with two twin beds each, got one queen bed in each, had to drop extra cash to get what we'd already negotiated. They wouldn't budge. In addition, this incredibly cheap-minded hotel charges a lot, then makes you pay extra if you want internet access. Really creepy. To top it off, the air conditioning failed in one of our rooms. Very bad feeling, and we spent a lot of money.
September 1, 2013
Rated 5 out of 5 by fergie1 Overall stay
I was very pleased with the service - I had requested a fridge in my room as I am a diabetic and this was accommodated. Thanks
June 29, 2014
Rated 5 out of 5 by grandmakk this hotel was great
They were very friendly and saw to our every comfort
July 4, 2014
Rated 3 out of 5 by JG14 Just felt like average
Our stay was just ok nothing special, woke up several times due noises in hall every time someone going back to room, bell noise from elevator kinda annoying, pool seemed to close early but opened after we called down, will probably stay again because it is close to where we enjoy to spend time while in Montreal and we do not like to drive about once we are settle...thnks
January 20, 2014
Rated 4 out of 5 by rosco98 Great location
The hotel has all the amenities and it is located north of bell Centre and Rue St. Catherine. The rooms must have sound barriers because I did not hear the noise from the hallway. Comfortable beds and the settings for temperature in the room actually work on demand. Fridge would be nice. In the heart of Montreal.
May 9, 2014
Rated 1 out of 5 by Ramin17 No elevators, no front door,....
Elevators were not working for more than 24 hours. I can accept a couple of hours, but more than that implies lack of management's ability to deal with situations.
Front door was under service, reduced to one small door with tiny opening. There were always people in front of the tiny door smoking. Walking out of the hotel was like walking into a smoke curtain.
November 30, 2013
Rated 5 out of 5 by transitplanner Home away from home
Le Centre Sheraton Montreal became home base for me while attending a recent convention in Montreal. The hotel is very comfortable and conveniently located within walking distance of downtown destinations, particfulalrly to the Metro (subway), Palais des Congres anbd Ste. Catherine Street.
May 11, 2014
Rated 3 out of 5 by JanOnHisOwn At Sheraton Montreal for Conference
Large conference rooms. As a single traveler I had a room with 2 double beds (nuisance). After checkout I had to pay $6 for storing my bag for an hour and a half. Never came accross that. SHOULD BE A SERVICE.
June 6, 2014