Sheraton Seattle Hotel

  • 1400 6th Avenue
  • Seattle,
  • Washington
  • 98101
  • États-Unis
  • Carte

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Rated 4.1 out of 5 by 1065 reviewers.
Rated 5 out of 5 by Great Property This property is well appointed and well maintained. Good workout facility. August 7, 2014
Rated 4 out of 5 by Great first stay at this hotel. Comfortable and nice size room. Great location. Very nice bar off the main lobby. Bathroom could use some updating: shelf space for toiletries would be nice. Would stay here again. August 5, 2014
Rated 5 out of 5 by This hotel has the best food and great customer service The food here is absolutely delicious, beautiful and very fresh. Spare ribs, fish and shrimps are cooked tender and juicy with different sauces that just enhance the natural flavor of the meat or seafood. Salad has a wide variety and is as fresh as directly from the garden. Oh, the desert is an absolute necessity: its soft sweetness brings everything to a perfect circle. The service is prompt and friendly. Everyone wears a smile and is willing to go the extra mile to help. I feel very welcomed and taken good care of. I have definitely had a great experience and will share it with friends and families with a passion. April 15, 2014
Rated 5 out of 5 by Everything excellent The location is great, the gym us open 24hours, the deli has just what you need and the staff are very friendly and knowledgeable. August 5, 2014
Rated 5 out of 5 by Hotel with good service I like the cleanliness of the lobby. It was very inviting even though the lobby was full of people when I arrived. I was able to check in quickly through SPG line. August 4, 2014
Rated 3 out of 5 by Club Sandwich Unfortunately Continental breakfasts are served at Club levels with too much crowd with very limited selection ,with scarce seating and understaffed conditions.... August 4, 2014
Rated 5 out of 5 by Nice Stay - rooms a little warm I was in Seattle for a conference and enjoyed the hotel. The staff was incredibly pleasant and stellar. The room itself has a city view and was rather warm no matter how low we tuned the thermostat. My woife came with me and we stayed two says after the conference but the pool was closed for work for those two days - something we were really looking forward to enjoying. July 28, 2014
Rated 4 out of 5 by Good location and Great Club lounge staff and Lounge The club Lounge manager and her staff provide great service and experience to me. The hotel location is great for seattle downtown sites. August 4, 2014
Rated 5 out of 5 by Exceptional! We enjoyed the location, staff, room, but the experience that stands out most is the way our sad news was handled. We got word while we were in Seattle that we had a death in the family. I talked to a very sweet lady at the front desk (wish I could remember her name) and not only was she sympathetic, she immediately got the information I needed regarding our remaining pre-paid days should we need to leave early. We received unparalleled professionalism and the policy in place for such a situation is very much appreciated. July 10, 2014
Rated 3 out of 5 by So-So Hotel this size has limited food options in actual hotel with usual long wait if opted to eat at hotel.Staff at breakfast take out very RUDE. Internet service was HORRIBLE!!! This included free service in lobby. Service was included in my stay BUT was SO BAD, had I been paying I would of demanded my money back. The excuse that hotel was at full capacity was not acceptable. It was also pointed out to me that I was not actually paying for internet!! Paper thin walls...crying infant all night the first 2 nights. Can also hear every door open and close all night long every night. Concierge was less than friendly when asked about city tours, handed me a book to look at! March 11, 2012
Rated 5 out of 5 by Good Location Very nice hotel. Easy walk to many local attractions. Night time area a couple of blocks away was not real comfortable. Would stay again. August 3, 2014
Rated 4 out of 5 by Location and Service The location was perfect as I was attending a conference at the convention center. I have stayed at this hotel 3 times and the service was always outstanding. On this visit however, we called down to tell them we would not need housecleaning, and to just bring fresh towels and coffee it did not get done. We had to call them back that night and when the person brought the towels to us they seemed inconvenienced by our request. The Fitness Center is outstanding very clean with all the equipment I would expect of a hotel that size. The overall stay was excellent. Front desk staff is always very friendly and professional. November 13, 2012
Rated 5 out of 5 by Convenient Location, Excellent Service As a Platinum SPG member, the staff made me feel very welcome and valued. The Club Lounge is an excellent way to start the day with a healthy breakfast. The room was very comfortable and the check-in/check-out process was very quick and efficient. Overall, a wonderful stay. I will certainly return to this hotel next time I am in Seattle. July 27, 2014
Rated 4 out of 5 by Staff Responsiveness We checked in earl at 11:30am only to find a pizza in the lobby of our 17th floor, we returned at 7pm to see it still there. I told the front desk, they thanked me, yet at 8:30 it was still and all its odor. Woke up the next morning to see it still there at 8:45am and still there when I checked out at 2:30. Took a picture and showed it to the front desk, what other small details go unattended? Very disappointed for the level of quality I have come to expect from Starwood. July 15, 2014
Rated 5 out of 5 by Expectations met Exactly what you would expect when staying at a SPG hotel. August 2, 2014
Rated 5 out of 5 by Great place in the city Little pricey, but very nice hotel in wonderful location. The pool was closed when we were there and the kids sad, but otherwise lovely and very easy walk to eat and shop. July 30, 2014
Rated 3 out of 5 by Struggled I only stayed one night, but had reserved a suite and an additional room. It felt like a struggle from the moment I arrived. Staff was unfriendly and didn't take the time to really review our stay and the accommodations; the room was less than what you'd expect from such a typically classy hotel; when making reservations it was made clear that we were on the club level which we were not; and as a guest I had to search for information. There were struggles on my end as well that probably attributed to my feeling about our stay, however, all in all, I was really disappointeed. Sheraton has always felt like second home, I didn't feel comfortable there from the moment I arrived. January 21, 2013
Rated 5 out of 5 by Great Seattle Hotel It's a pleasant surprise to find this quality of experience in Sheraton's - very recommended for business travelers. Spacious, spotlessly clean, stylish room. Very professional staff in both reception and housekeeping. July 28, 2014
Rated 4 out of 5 by Great hotel for the busy traveler This hotel is great for a traveler who does not plan to stay in his or her room much. The hotel is located in a great location in Seattle close to a movie theatre and other landmarks. The hotel has a wonderful décor and superb amenities. For example, they have a large pool for swimming laps and a two level gym with plenty of equipment. The hotel also offers a gift shop, snack shop and full restaurant and bar. On the downside, the hotel rooms lack an accessible mini refrigerator. The rooms have a refrigerator but you must pay extra to gain access. Additionally, the televisions are smaller than what you'd find in other comparable hotels. All in all, the hotel was a great choice for my trip. April 28, 2014
Rated 3 out of 5 by Less than truthful I checked in and was allocated a room with 2 beds, despite having indicated when I made my reservation this would be unacceptable. The lady at the desk swore there was no room with single bed. Two minutes later on arriving the allocated 2-bed room, I called the front desk to insist I wasn't going to accept this option, and 2 minutes later I was given the very next room, with a single bed. The lies told me at check-in set the tone for the rest of my stay. The carpets were stained, Internet most of the time (not all the time) was very slow, and for the price of the hotel, the hallway noise was a shade too much. May 22, 2013
Rated 5 out of 5 by Simply Wonderful The room was so clean and comfortable. The staff members were all so polite and helpful. The location of the hotel was central to everything. We were able to shop, eat, and explore the sites and quickly go back to the hotel. Everything was within walking distance. July 26, 2014
Rated 3 out of 5 by Not impressed For the price, you get nothing extra. You can stay elsewhere and get more ammenities. I stayed 9 nights and did not get a discount or early check in. July 28, 2014
Rated 5 out of 5 by Great hotel The hotel and staff were great. Although I did not need my room much - if you want to take an afternoon nap - this might not work as cleaning didn't happen until after the noon hour and sometimes as late as 3:00 Oh and as a quick side note - this is one of the places I'd bring my own blow dryer. July 23, 2014
Rated 5 out of 5 by great room with "green" options My room had a decent view of downtown Seattle. The bed was very comfortable. I was pleased to see I had a small refrigerator I could put water and local purchases in- I didn't take advantage of the "bar" inside the refrigerator. I do wish there was a microwave in the room. One feature I enjoy about SPG is you have the option of "opting out" of linen changes and room servicing daily and get a $5 voucher to use at the hotel. I also like that SPG doesn’t automatically deliver a newspaper to your room like some other hotels that automatically charge you for the paper- another "green" feature. April 29, 2014
Rated 5 out of 5 by Great Location Great staff in every area of the hotel, great location, parking is a bit steep, but ok July 28, 2014
Rated 3 out of 5 by disappointing I stayed at the property on a prior occasion and I was in the Union Street tower which had wonderful large rooms. In hopes of improving upon that experience I booked a club floor room. You can imagine my disappointment to find that the club floor room was small and less tastefully decorated than the lesser cost room in the Union Street tower. I wish they would offer the high floor Union Street tower rooms separately on their reservation form. Also, the check-in desk was understaffed and the mob scene to check in was inexzcusable. What extremely poor service!!! June 6, 2014
Rated 5 out of 5 by perfect again First class all the way, staff go out of the way to take care of you July 28, 2014
Rated 4 out of 5 by Great, central location! The hotel is conveniently located in the middle of downtown Seattle. It is close to bars, coffee shops, shopping and the Convention Center. The rooms are pretty nice and clean with most of the standard amenities. I was somewhat puzzled by the fact that the mini bar refrigerator seemed to be locked and disabled and had been replaced with a basket of non-perishable goodies sitting on top of the dresser. Maybe this is part of the hotel's attempt to conserve energy, and if so, it would be a good thing. I appreciated the fact that you can trade one day of room service for 500 SPG points or a $5 food/beverage voucher as part of the hotel's "Green Choice" program. This is a great way to go! October 22, 2012
Rated 4 out of 5 by Perfect Location to the Heart of Seattle The Sheraton Downtown Seattle location was the perfect hotel to stay during Thanksgiving holiday weekend. The hotel is located in the heart of downtown, steps away from Macy's, Westlake shopping, Pacific Place, and walking distance to the famous Pike's Market and Seattle Waterfront. Easy access to Seattle Center and Space Needle via monorail from Westlake. In addition, driving distance to snowboard/ski resort Crystal Mountain and Steven's Pass if you are hungry to hit the powder. Seattle Downtown's staff were very helpful and rooms were very clean. Perfect place to stay in during the Holiday get-away! November 29, 2012
Rated 5 out of 5 by Great Holiday Stay My husband and I brought our 4 year old granddaughter for an overnight holiday visit to Seattle. We had a room on the 29th floor looking towards the Macy's Christmas Star...lovely view! She stood on the windowsill, amazed and awed at the city! All the staff were friendly and helpful, from the front desk to the valet parking attendants. Our room was large with two comfortable beds. The special treat of the Gingerbread House display in the lobby was the highlight of our trip, and I made it into the news video when KIRO was filming!!! Fun time, centrally located, looking forward to staying here again! Oh, and the Sperry tile piece installed by the elevators was a nice surprise to see!!! December 14, 2012
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