Rated 5 out of 5 by Weskap Exceeded my expectations
Have not stayed in a Shedraton for a while and have been pleasantly surprised. The hotel was well located, had very friendly, helpful and professional staff. The room was well fitted out, had a very comfortable bed and bedding, clean B/R with nice ammenties. The bar and resturant had good service and good food. All in all a very good stay and a good value.
July 3, 2013
Rated 2 out of 5 by Dookers4 Tiny room & Billing issues
SPG king size room was so small. Could sit on toilet and turn on sink & shower in bathroom. Our credit card was charged twice for full billed amount. Hotel said we weren't but our bank account clearly shows we were. Very unhappy we used 6,000 SPG points on this unsatisfactory stay.
March 17, 2014
Rated 5 out of 5 by Ira77 Central location, friendly staff, nice size rooms
This hotel is in a really great location, close to metro, walking distance to several restaurants, Old Montreal etc. Staff was very friendly, and there were plenty of them. Pool area nice and the guy there super friendly to our kid. Very nice bar area for getting together and the Link computers were well located and useful.Definitely would return.
September 9, 2013
Rated 3 out of 5 by xuefeng too old
The location is good. But it is too old.
April 27, 2014
Rated 2 out of 5 by jojo This was a very disappointing experience
I would not recommend this hotel. Staff were not very helpful. The room was hot, the air conditioner made a tremendous amount of noise. I was amazed when I pulled in and left with lots of luggage and the bellman simply watched. Did not even offer to help. It was quite stunning for a hotel in a chain that usually performs much better than this.
May 1, 2013
Rated 4 out of 5 by Myangel This hotel has a great location
The hotel is located in such an area that you don't need to rent a car. I did and only put 40 km on it for the weekend. The metro is only a block away and there is lots of shops, pubs and restaurants near by. The lady at the pool desk was very helpful and polite. The whole overall stay was pleasant.
February 21, 2014
Rated 5 out of 5 by jbfox LeCentre Sheraton Montreal - Canada Day Long Wknd
Excellent location! Park the car and walk to most local attractions. Excellent proximity to Dorchester Square for all transportation needs. Not the most spacious room for the money, but definitely clean, quiet, and comfortable - The view from the 36th floor was awesome! Club breakfast was great also. Thanks for a great weekend Montreal! :)
July 2, 2013
Rated 1 out of 5 by sleepless2013 sleepless night
Hotel staff were first rate.
Bed was great but there were mechanical and wind noises all night long. Every 15 minutes...wining mechanical noises that I could find no way to shut off. Have to resort to a pillow wrapped around my head to get more than 15 minutes at a time. Next time, I will encourage our company to seek out a boutique hotel.
March 25, 2013
Rated 4 out of 5 by Voyager9270 Generally pleased, with a few minor quibbles
For the most part, the hotel provided everything we needed. I have a few quibbles regarding sheets that were overstarched and not properly tucked into the bed, garbage in the hallway that was not promptly removed, and excessive prices at the hotel bar, but generally speaking, we were happy. We especially loved the gym!
January 13, 2014
Rated 5 out of 5 by raslease Hotel is well situated and convenient
Front desk was very pleasant and helpful. The room was spacious and clean and all amenities were good quality. Very convenient and abundant plugs at the desk to handle all of today's electronics. The club lounge was large and spacious with a very helpful staff.
From this location you are close yo everything.
February 1, 2014
Rated 5 out of 5 by Rickey0012 Great hotel with a great location
Great hotel with a great location
April 24, 2014
Rated 3 out of 5 by ColoK review
Bathroom has no ventilation. I banged my elbow off the bathroom door a few times as it blocks the way into the bathroom - get a sliding door.
It was also cramped in the room as I had to shuffle furniture to get at the window coverings.
I am also quite sure I forgot my laptop in the room and the staff did not find it - strange.
August 26, 2013
Rated 5 out of 5 by Wilson14 Great Hotel
This hotel is one of the best that I have stayed in in Montreal. The facilities are top notch and the staff is very professional and courteous. The lounge is very comfortable and grand.
April 3, 2014
Rated 5 out of 5 by alexblatnoi As described, would recommend.
Convenient parking. Clean room, pool, gym. I would recommend.
April 20, 2014
Rated 5 out of 5 by Moha Very good stay
Enjoyed my stay, even though it was short
April 20, 2014
Rated 4 out of 5 by Traveler520 Well managed Sheraton
Staff were courteous and efficient, hotel was nicely appointed. Breakfast was very good. Appreciated the complimentary internet. Food in lounge was very good.
Desk was awkwardly located at the foot of the bed, and blocked access to the window area. No towel bar to hang bath towels. Wish breakfast was complimentary.
May 29, 2013
Rated 5 out of 5 by Trylon2000 Excellent hotel in Montreal
Centrally located in the heart of Montreal, the hotel offers great comfort for business and personal travel.
April 10, 2014
Rated 3 out of 5 by TammyF Small but clean
Very clean, great location; however the room was very small. The bathroom was so small that it was a challenge to open and close the door if you were standing in the wrong place. The worst part was that the hair dryer was so old that it burned a section of my hair completely off! Overall, not too bad though
April 3, 2013
Rated 5 out of 5 by bigbob222 good place to enjoy a city view & hockey game
I had 1 minor incident with room noise but they took care of it right away. it was an isolated incident and i highly recommend staying at le sheraton centre. Its right accross the street from the bell centre and also right up the block from st. catherine street. nice property! Ive stayed here many times!
April 2, 2013
Rated 3 out of 5 by Carm64 Oct 29 and 30th 2013
I had previously commented that I am a light sleeper and need a quiet room so was surprised when I was put into a room (3621) directly under the ventilation system. I didn't sleep at all on Oct 29 and although moved to a quieter room ( 3416) for the night of the 30th, didn't like the incovenience.
November 1, 2013
Rated 1 out of 5 by JayBond First time in Montreal
The Le Centre leaves a lot to be desired. For a "4-star' hotel, you would expect a little more of a welcome at least. The first interaction came with grumpy staff at the check-in desk - what kind of welcome is"I have your details on file and two rooms for you. Thanks for staying. Er hang on, I have a few questions. Your rooms are ready sir, thanks for staying"? What happened to would you like adjoining rooms, away from elevators etc?
Parking at the hotel is a joke. Cars were parked blocking two bays, some cars have even been there for years given the amount of dust on them yet no one does anything about it, only put up the "full" board early evening.
The bed sheets in one of our rooms had stains all over them, the desk chair in the other room had a giant white stain (don't want to even think where that came from), no fridge, no dressing gowns, no replenishment of shampoo, kettles in need of de-scaling and to top it off...I could have got all this at a major competitor a stones throw away for $20 less per room!!! So much for being loyal to SPG. I wouldn't recommend this hotel if you have kids staying with you; not the most hygienic of options.
The only plus is that the Concierge desk ( and even then, only one of the folks manning it) seemed happy to talk to people and provide useful information.
April 21, 2014
Rated 1 out of 5 by Veromari Floride very noise
We had a junior suite on the 34th floor. Unfortunately, we were unable to enjoy our stay. A party, with yelling and door slamming went on until 4:30 am. We complained twice. The only compensation offered was 5000 points with no apology. Would not recommend the hotel and will never stay there again.
February 4, 2013
Rated 5 out of 5 by Tostao Great Hotel for a Great City!
It was a again a very nice experience to be @ the Sheraton Centre and enjoy the wonderful Montreal. All was very good and impeccable in this Hotel. The service was amazin. The gym was renewed and it is a reall good one if you wish to continue with your routine meanwhile you are out of your town.
April 2, 2013
Rated 3 out of 5 by Cynic Little things
FIrst Sheraton/Westin in a long while that hasn't really met expectations.
1] When registering I was asked about Green choices, and opted in. Despite this, the next morning housecleaning showed up bright and early at my door - apparently message didn't get through. I then had to argue with guy at desk at check out for my measly 500 points.
2] I opt for green choices but do need refreshed in room coffee packets - I had to call and they delivered - just one.....
3] WIthout warning the Club Salon was closed to the public one night - private function. No drinks or hors d'oeuvres - again, petty but .....
4] No hot water in BR sink tap (or at least after running for 5 minutes there was still no hot water)
5] Internet - a pain to have to log in again and again, apparently every time my laptop went to sleep or shut down.
6] I registered for a hotel+parking package. At checkout they tried to charge me for parking and then didn't seem to believe me when I told them the package I had registered in under.
June 15, 2013
Rated 5 out of 5 by Hussein50 Great and friendly staff
Beside being very comfortable, I found the staff extremely accommodating. I needed work done on my pants that ripped during the meeting, they picked the pants up and fixed it nicely and laundered it for me at a very reasonable price and very quick as well. Thank you.
January 13, 2014
Rated 4 out of 5 by cinsom Great Location
Great location for shopping and Bell Center. Awsome bed and pillows!!
I had a TV issue that was attended to very quickly.
March 31, 2014
Rated 4 out of 5 really enjoy the gym
Lots of fitness machines and space
April 12, 2014
Rated 5 out of 5 by Mik36 April 3
Great staff efficient.
Service level to request
April 7, 2014
Rated 4 out of 5 by JLac Great Location!
This hotel is pricey but the location is fantastic. Unfortunately the downfall is there is no free WIFI. They say it is available in the lobby but it is terrible. When you pay the $15 for WIFI it only works on one device. The rooms are spacious and clean. The bar is a nice feature.
May 4, 2013
Rated 5 out of 5 by John3024 Great Stay
First trip to Montreal and first stay at a Sheraton Hotel. The hotels location was excellent and staff were friendly and efficent. The hotel was spotless. Club room was fantastic. Was able to delay check out for several hours to tour old Montreal. Will be back for a longer trip.
August 5, 2013