Rated 5 out of 5 by Sunny2013 Impressive!
Fantastic Hotel! Staff was great, rooms were huge and clean and indoor pool was very relaxing. Shuttle and drivers were there every time we needed them!
February 18, 2013
Rated 4 out of 5 by Savannh1 Room size and comfort
My room was very big and the bed was extremely comfortable. The room was equipped with two large flat screen televisions, a small fridge and microwave.
January 22, 2013
Rated 5 out of 5 by BMG2013 Great Stay!!
Excellent value for the size of the room received. I was in town for a quick weekend. Food from room service was great and you cant beat the location.
August 6, 2013
Rated 5 out of 5 by Corey21 This hotel was a great place to stay
Check in was easy and was in a decent location. The beds were very nice and I will definitely be staying here again. I recommend this hotel to others.
May 29, 2013
Rated 4 out of 5 by LuvTampa Would definitely stay here again
All was great here. Only negative comment was there were 2 out of 4 elevators under repair and there was a bit of a wait to catch one. Lovely suite.
February 6, 2013
Rated 5 out of 5 by James70 vacation1
Stay here often. Love the hotel. Staff are excellent and pay special attn to our dog as well. Dog gets excited when we pull into the parking lot.
June 26, 2013
Rated 5 out of 5 by Guest89 Enjoyed the Stay
Hotel was great overall. The only bad thing I could say is about the squeaky front door of the hotel room. Other than that it was a great hotel.
August 15, 2012
Rated 4 out of 5 by CDelgado No Spanish Channels
I was very surprise by the fact that the hotel has no Spanish channels. Very disappointed by that given the lack of Diversity in this hotel...
July 22, 2013
Rated 4 out of 5 by Ted1962 towels were not replaced
I was disappointed that towels were not replaced when the room was made up. In addition, trash cans were not emptied. Only the beds were made.
June 17, 2013
Rated 5 out of 5 by Zamchik Exceeded Expectations
More than adequate room for my needs, especially at the rate. The size of the room was perfect, location was great right near major roadways.
May 2, 2012
Rated 5 out of 5 by Louise48 C
The hotel is conveniently located near the airport, the lobby is beautifully decorated and your room will feel like a home away from home.
April 22, 2013
Rated 5 out of 5 by jc0852 Front desk
I stay in a lot of hotel and never write reviews; however, I am so happy with the customer service here that I must pass along my thoughts
December 13, 2012
Rated 5 out of 5 by Ryanl Great hotel
Fitness center cleanliness neglected. Also, same cup from day before was sitting outside near my room. GREAT BREAKFAST & KID FRIENDLY
October 14, 2013
Rated 4 out of 5 by Lou305 Good Hotel
This hotel is conveniently located right off 275 which makes for easy access in and out of the area. The room was clean and comfortable.
April 7, 2012
Rated 4 out of 5 by melissaw04 Loved the indoor pool
I live in FL and swimming in the winter time is usually off limits .. The indoor pool kept the kids occupied and they had a great time..
February 4, 2013
Rated 2 out of 5 by stone22 Close to airport
Good location close to the international airport but our stay was NOT up to a Sheraton/SPG standard.
January 5, 2014
Rated 4 out of 5 by Bigdog44 Breakfast Buffet
It was free for me but not very good. Eggs, grits, and meat were cold. One two slice toaster for everyone to use took forever to use.
July 13, 2013
Rated 5 out of 5 by EagleEye77 Great spacious place to stay in Tampa!
Very spacious. Love the separate living and bedroom areas. Microwave & fridge is always appreciated. Lots of good restaurants nearby.
December 10, 2012
Rated 4 out of 5 by femishow Nice Large Rooms
I had a lovely stay, the room was rather large and clean, the bed fantastic, the breakfast was average though and room service good.
May 8, 2013
Rated 4 out of 5 by Mainers24 Great hotel!
Our stay was great, the staff is well educated about surroundings for those of us from out of state. The restaurant food was great.
June 11, 2012
Rated 4 out of 5 by YukonCornelius Great Location
Check In staff is hit and miss. Seems half the time our experience with them is perfect, the other half, well...
December 10, 2013
Rated 5 out of 5 by Mot13 Best bed EVER
I did NOT want to get out of the bed!! It was sooooo comfortable. Very nice suite. I was very happy with my stay and will be back.
February 21, 2013
Rated 5 out of 5 by Anguis Completely Pleasant
Great staff - all personable and friendly. Went overboard to assist. Spacious room and everything was clean. Highly recommend.
September 30, 2013
Rated 4 out of 5 by RPH1 Customer service missed the mark
Wake up call was never executed, resulting in a cancellation of my first early appointment. Very costly. Very disappointed.
October 11, 2013
Rated 5 out of 5 by Gator34747 Convenient to Airport
Loved the pillows! I always bring my own feather pillow but didn't need it. Transportion to and from airport was very reliable.
February 18, 2013
Rated 5 out of 5 by Ange Home away from home
Comfort, close to airport and everyone so friendly - its my favorite place to stay especially for those early morning flights.
April 3, 2013
Rated 2 out of 5 by Rindy88 Poor planning
We stayed at this facility for the Yankees Fantasy Camp. We were told by multiple employees that this was by far the busiest week all year for them. Unfortunately they decided that this would be an appropriate week to rebuild their elevator and thus 2 of their 4 elevators were out of commision for the week. This led to EXTREME wait times for the elevators. This would not have been such an issue if their stairway system could be accessed from the outside but it could not so you could not use it to go up stairs. Also the wait time in the eating area was excessive due to them not appropriately staffing for the work load. When we brought this to a servers attention she proclaimed that this happened every year and the management refused to add additional staff for the increased work load. I assume this must also be the case with housekeeping as we came back to the room on multiple days after 4 pm and our room had not been cleaned. One day they ran out of clean towels. The management at this facility needs to be seriously looked at. I have not stayed at a Sheraton before but after this experience I would have second thoughts about using another Sheraton facility.
January 28, 2013
Rated 4 out of 5 by sma123 Amazing Hotel!
Only thing I disliked about the hotel was that you have to pay almost 10 dollars for wifi, but other than that it was great!
July 30, 2013
Rated 2 out of 5 by BigJilm Could have been four or maybe even five stars, but . . . .
I booked a room for 5, with two queen beds and a double pullout sofa. When we arrived and got to our room, we had one king bed and a double pullout sofa. That was not going to work, so I went back to the front desk, and they gave us a rollaway single bed, explaining that there were no rooms available with two queens. Why? That is what I booked, and that is what I had already paid for when I booked. Given the age and gender makeup of the five people, we really needed one bed for the dad and 10 year old son, one bed for the mom and 16 year old daughter, and the separate sofa bed, in another room, for the teenage male guest. The single rollaway sleeper just did not accommodate our needs, not that I should have to explain this since it is not what I booked and not what I paid for. I had my reservation in hand, specifically stating that I had paid for two queens and a sofa bed, but apparently the room I paid for was given to somebody else. I was dealt with courteously, but when all was said and done, I still was not given what I paid for. My feelings are mixed, because the staff was very pleasant and polite at all times. That is why despite my unfortunate experience, I would still return to this hotel one more time, to give it another chance. The rooms were very nice, and the hotel was otherwise very attractive and accommodating. I just wish they had not given the room that I reserved and paid for to somebody else, leaving whatever was left for me.
March 23, 2014
Rated 2 out of 5 by Bonnie43 Poor Service
While the hotel was lovely, the service was quite bad. Frankly, I'd rather stay at a lower end property with better service.
April 22, 2013