Rated 4 out of 5 by GJ24 Great Location
Check in good
Front desk staff efficient enough if a little cool attitude wise.
Room very good and very clean, comfortable bed and has all the amenities you need.
Corridor noise very apparent in room, at one stage I thought my door was still open!
Hotel facilities very expensive i.e. Room Service, Bar etc $50 for a soup and salad and Coke.
Overall comfortable and location very good, Hotel and Staff think they are better than they actually are.
7 marzo 2013
Rated 4 out of 5 by Rporte621 Great room but...
I've stayed that the Sheridan for a few years and I always have a great time.
My only problem is the lack of a mini fridge.
But beggars can't be choosers
5 marzo 2013
Rated 4 out of 5 by Yulbear Great comfort
In general I was please with the comfort, cleanness and staff.
The only thing could be a better service for the valet parking. You need more staff and be more efficient to manage car at peak time,
for exemple, phone was always busy... we needed to go outside to have our car ready...
And I consider pricing at the restaurant inadequate and the quality also... but the service was great.
4 marzo 2013
Rated 4 out of 5 by mo26 refresh on robes
room was clean, but no shower cap and the robe really needed to be changed
2 marzo 2013
Rated 4 out of 5 by ComicLover2013 Great Stay
Everything about the Sheraton was top notch. The only complaint i would say is the restaurant attached to the motel was overpriced for the food. It was however convenient and met our needs in that way but the bill was a little steep.
2 marzo 2013
Rated 4 out of 5 by Canela great location and nice accommodations
Always enjoy staying here. The location is ideal. Got a little worried about all the hustle and bustle in the lobby, but was pleased that it was plenty quiet at night in my room. Nice and clean room.
1 marzo 2013
Rated 4 out of 5 by Kate Very comfortable and clean
The room and overall atmosphere of the hotel was excellent. Clean sheets and bathroom, nice view, very convenient to Pike Place Market and the rest of downtown, including buslines to go a little further out. My only complaint would be that free wifi should be offered in-room. I do appreciate that computers were available in the lobby area with internet access, but if I am paying that much for a hotel room it is my expectation that wifi is included in the price.
1 marzo 2013
Rated 4 out of 5 by Roger58 great place to stay
Well located, friendly well trained staff with good facilities and room size.
27 febbraio 2013
Rated 4 out of 5 by wizz Convient to convention center
Has been a very good hotel on previous trips. This trip it seems it was electrical issues and lighting. Electrical plugins not working or so loose the plug falls out. Examples, bath recpt not working, light on desk would not hold a plug, and tall light near window plug in was difficult to use. As an electrician myself I could tell the room needed a thorough electrical inspection. Couch/pull out bed had no reading light nearby and was not made for comfortable sitting. Bath light and reading light issues fixed, but they should never have happened in a room I was paying over $200 a night for.
26 febbraio 2013
Rated 4 out of 5 Seattle Sheraton - always a reliable bet
We live in Spokane, WA & the Seattle Sheraton has become our base camp for getaways. Hotel is centrally located to restaurants, shopping, entertainment. Workout facility is outstanding. Room quality is consistently 4 star - usually a nice view to boot.
24 febbraio 2013
Rated 4 out of 5 by gregor Internet problems
The internet was not good at all. After every 4 or 5 clicks it would log out on me and then after a few seconds log back in. I could not run the reports that I needed to get done. Very frustrating.
23 febbraio 2013
Rated 4 out of 5 by Chhicky13 This hotel has a great location
Close to shopping & restraunts.
23 febbraio 2013
Rated 4 out of 5 by Mary Comfy rooms but noisy
I stayed on the 31st floor. My room was comfortable and relatively clean. However, I could hear everybody talking in the adjacent rooms. There was no sound proof whatsoever. Also, the doors would shut very loudly, which was annoying.
18 febbraio 2013
Rated 4 out of 5 by JS2013 Good except for sheets
My stay at the Sheraton in Seattle was good overall. My only complaint is that the top sheet on my bed had 2 stains on it. The housekeeper did change the sheet the next day.
18 febbraio 2013
Rated 4 out of 5 by MDT1 Hotel
The hotel was fine but somewhat priecy compared to what other quality neighborhood reviews offered. If you need to conduct business, be prepared for many challenges as the Internet connection was very poor. I spent 24-40 minutes daily trying to log in, enter new IP addresses, etc. I became known to the IT staff daily. Made it a challenge to do work.
17 febbraio 2013
Rated 4 out of 5 by lizw2006 Great stay in Seattle
The location of the hotel is ideal for business meetings at the Washington Convention Center and also for exploring the downtown/Pike Market area of Seattle. Easy to get around by foot.
17 febbraio 2013
Rated 4 out of 5 by Laura55 Loved it!
We loved our stay at the Sheraton. The only thing I would complain about are the joining rooms. We could hear EVERYTHING that was going on in the room next to ours.
11 febbraio 2013
Rated 4 out of 5 by Bothell38 Noise
We love the Sheraton, we only stay at this hotdl when we stay downtown Seattle. on saturday morning at at 7:30 the maid on our floor 18th in new tower was so load she woke all of us up. I looked outside at 8;15 and all she did was stare. The doors were slamming, vacum going it was awful considering we got in after midnight. I did complain at check out and nothing was done. I feel we need to be compensated for another night for the trouble.
10 febbraio 2013
Rated 4 out of 5 by LOU2651 great view
No wifi in the room. Bed had some kind of plastic cover. Hot and cold water in the bathroom was reversed. Hot was cold and cold was hot. The room had a great view of the city
5 febbraio 2013
Rated 4 out of 5 by EPYY Most polite and pleasant staff
You can tell the difference between people who work because they have to and people who work because they want to, and your staff did a great job of showing that they truly love what they do. No one was grumpy or surly. Everyone was genuine and pleasant and took the initiative to help without having to be approached.
I stay in a lot of hotels, but this really stood out for me this stay.
1 febbraio 2013
Rated 4 out of 5 by Emily Reservation snafu
My Seattle Sheraton reservation was made through a conference provider, but disconnect between provider and Sheraton somehow dumped the reservation. The night before my arrival, an online Sheraton rep tried working out the ongoing problem with my Starwood account, but I had to pay $30-40 more per night over conference rates secured in November for a January stay, an additional $200. Account is STILL inaccessible. Great hotel. PITIFUL reservation process.
31 gennaio 2013
Rated 4 out of 5 by pepsi1 Good location
This is a good location for any conference at the Washington State Convention Center. There are plenty of good restaurants in the area along with good options for transportation.
Prices for on-site restaurants are high, so if you want to save some money, dine at local restaurants.
30 gennaio 2013
Rated 4 out of 5 by Carol827 Comfortable Stay
The room was nice and the beds were really comfortable. I have back problems, so that's really important to me. The hotel is convenient to convention center and downtown.
29 gennaio 2013
Rated 4 out of 5 by MYMEL Convenient location
Clean and convenient. Services is below expectation.
25 gennaio 2013
Rated 4 out of 5 by VovoSchon This Sheraton has a great location
Hotels such as SHERATON will never disapoint you, you can always expect what you are going to get. And, if you are lucky, you may get even more than you expected. This Sheraton had every single employee with a true smile on their faces, willing to help and commited to my family welbeing.
What has disapointed me? Sheraton will not credit your Starwood points, if you have purchased your stay through Expedia . I did not know that, but sincerely though they should honor their part of the deal. After all, I paid for the hotel, didn't I?
23 gennaio 2013
Rated 4 out of 5 by phxontheroad Terrific Seattle Hotel!
The Sheraton is always my first choice when I visit Seattle 4-5 times a year. Great location, solid hotel staff and good club level, especially in the evening. Bar and restaurant staff can be slow, and bar is strangely bright with industrial-white fluorescent lighting...awful for an after work drink or to wind down at the end of the evening.
11 gennaio 2013
Rated 4 out of 5 by Highdesert Excellent service and friendly staff
Overall the service at this hotel was excellent. The servers in the bar and restaurant were particularly top notch, friendly and professional. I only met one surly staff member my whole stay, and that, unfortunately, was the very unpleasant young woman at check in, so she made a pretty terrible first impression of the place. But otherwise, it was all good.
8 gennaio 2013
Rated 4 out of 5 by Pepperdog Needs queen beds
Queen beds instead of double for sure. Our room clean after day One was sub par. I came back at 3pm and still was not done. I told them 5pm which thay did but bathroom counters not cleaned or wiped. Could not find our bath mat until we took the last towel and it was mixed up in with towels. Need more complimentary water. We have stayed 4 times this year and are responsible for another 6 2 night stays. There should be" rewards" for bringing additional guests as wel as ourselves for the SPG
1 gennaio 2013
Rated 4 out of 5 by charming A Post Christmas Shopping Trip
My wife & I descended on the Sheraton on December 27th for a three night stay. This was a return visit, as we had stayed earlier in the year for two nights. Both were non-business visits, mostly shopping and exploring Seattle.
We previously had a room in the older of the two towers on the 31st floor. This time we had the newer tower and the 21st floor. The differences were noticeable. Our room was small-ish but clean and quiet. The bathroom was satisfying-ish.
The TV didn't receive digital channels very well, as the image kept breaking up. We didn't complain, but they could probably have done a reset to fix it. There were analog channels available which didn't have the same issue.
The bathroom was adequate and the bath tub had a flat floor which made showering safer, and lots of hot water and a shower nozzle that gave a decent stream of water.
The sink was odd though because the tap nozzle only came out across the bowl by 3-4 inches, barely enough to get your hands under. Also the hot/cold taps worked oddly.
Beds were really comfortable, as were the pillows and blankets. One area where I would recommend a change is the addition of a floor lamp near the wing back chair for reading. Almost every other hotel has a reading lamp near a comfortable chair.
The Sheraton is conveniently situated for a mini vacation of eating and shopping. The Cheesecake Factory is next door, Ruth Chris' is a block away, Morton's half a block, Macy's and Nordstrums the same. Also the surrounding blocks have numerous restaurants that beg to be visited on our next visits. The area around the hotel was safe enough for my wife to do unescorted shopping trips during the day time and even early evening. Lots of people on the streets, kind of festive and entertaining.
Complaints? Yes, I have a couple. The hotel hosts an annual ginger bread exhibit of structures (some quite large) that were designed by local architects and produced by the culinary staff at the Sheraton. While this is laudable, it brings in hundreds of visitors who made navigating the lobby almost impossible. I would be tempted to avoid this in the future as it was simply annoying.
Only other inconvenience was the lobby bar being closed for our first two days while the floor was refinished. It reopened eventually, so not really a big deal.
31 dicembre 2012
Rated 4 out of 5 by Alanna11 Wonderful location & service....bed linens need help!
The hotel location is superb for dining and shopping which is exactly what we wanted to do over the holidays. The room was great with a wonderful view however the sheets on the bed reminded my husband and I of the time we had to add a plastic sheet to our daughter's bed as she was being potty trained! They were scratchy and noisy and not very cozy. Maybe too much starch?? Please change!
29 dicembre 2012