西雅图喜来登酒店

  • 美国
  • 华盛顿州,
  • 西雅图
  • 第六大道 1400 号
  • 邮政编码 98101
  • 地图

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年龄要求政策

客人须年满 18 周岁方可预订客房; 需提供有效身份证明。

Rated 4.1 out of 5 by 973 reviewers.
Rated 5 out of 5 by Best Sheraton in the US From location to service, this is by far the best Starwood property in Seattle, and the best Sheraton in the country March 13, 2014
Rated 4 out of 5 by Nice upgrade I was upgraded to a junior suite, so that made my stay quite nice. It bothers me, though, that yet again no employee was servicing the SPG Gold and Platinum line both during my check-in (3pm) and my checkout (11:30 am). Also, I find the lighting levels inadequate in the rooms for extensive reading or writing. February 15, 2014
Rated 4 out of 5 by st patty's weekend good experience everything was great March 17, 2014
Rated 3 out of 5 by Poor service I never had maid service any day I was there. They should put my receipt under my door the day I left. I never received my billing receipt. March 10, 2014
Rated 2 out of 5 by Ignored profile, loud street noise all night. I am a long time SPG preferred customer and travel over 2 million miles per year. As a standard I always request a room on a high floor away from the elevators. I was given a room on the 6th floor adjacent to the elevator lobby and service closets. Traffic noise, 4 am garbage truck beeps and poor quality room service made for one of my worst Sheraton experiences and a difficult business schedule due to limited rest at the hotel. January 31, 2013
Rated 1 out of 5 by Front desk staff needs training, and not for those sensitive to odors I had two big issues that will prevent me from returning to this hotel. First, we arrived early - a bit before 11am. I didn't expect a room to be ready for us, but thought we could check in to let the staff know we were there, and get into a room once one was available. The desk clerk said we'd have to come back after 3pm, as they wanted to check in all of the conference attendees at the same time - all 1000+ of us. You might imagine how well that worked out... We returned at 3pm, waited in line for more than an hour, then were told our room wasn't ready yet but would be soon. "Soon" apparently means 3 hours in hotel-speak. To sum up, we arrived before 11 am and didn't get a room until almost 7 pm. Yes, it was a large conference with a lot of attendees arriving in a short period, but you'd think the hotel staff should have been expecting us. Instead they were overwhelmed and unprepared. The second issue involved odors. Once we got into our room, the smell from the cleaning supplies nearly knocked me out. We ended up waiting in the lobby for another half-hour or so while the staff used some sort of odor-reducing machine. That did bring the smell down to a semi-tolerable level, but if you're at all sensitive to chemical odors or fragrances, you might want to find another hotel. March 18, 2014
Rated 5 out of 5 by Big Hotel with warmth and charm of a luxury hotel Well trained staff, courteous, polite and very caring. Everyone always smiled. March 14, 2014
Rated 5 out of 5 by Classic Seattle luxury In the midst of the holidays with guests winding the first floor in a line to see gingerbread houses (this is a lot of people's tradition).....the entire staff was friendly, accommodating and efficient! You would never know how old the hotel is, it feels new with nice amenities done in a classy manner. We've been rotating hotels for our family's holiday getaway but will likely make the Sheraton a regular part of our tradition. December 28, 2012
Rated 5 out of 5 by A great experience! I was so impressed with the Sheraton Seattle - our room was sparkling clean and very nice. The staff was helpful and went out of their way to make my stay enjoyable. It's a beautiful hotel in a great location. March 3, 2014
Rated 3 out of 5 by The good and the bad The beds are heavenly. Great location. My only negative feedback, was the fact I booked the room online (booked for 3 days). I ened up only needing the room for 2 days and they wouldn't give me credit for the one day I didn't use even though I let them know about the cancellation a week ahead of time. Therefore it cost me approx. $164. They wouldn't budge on our pleas to please refund our money.......very disappointed........ August 11, 2012
Rated 5 out of 5 by Valentine's Day Getaway Absolutely perfect...... except.... no hot tub March 15, 2014
Rated 3 out of 5 by Airlines get priority over normal guest When we arrived, we were informed that our reservation for a room with a King had to be given away (even though we arranged for late arrival) due to the fact that airline workers (pilots/attendants) got priority and the rooms with king beds had to be given to them. We were then told we would need to check back throughout our stay to see if we could be "accommodated" with a king room. This led to a very unsatisfied customer. July 2, 2013
Rated 5 out of 5 Staff at the Hotel I stay at this hotel on a regulart basis. I want to personally achknowledge Greg the night manager who is so focused on Customer Service and has always done an excellent job insuring I am taken care of. Jerry and Joe are the Bellman who go out of their way to help not only with my needs but also to any of the colleagues who also stay at the hotel. These 2 men are hard workers and great representatives of the Sheraton Family August 13, 2012
Rated 4 out of 5 by Convenient location In-town for 24 hours after a wedding in Port Gamble, the room was conveniently located to many features and sites downtown. Leaving the city early on a weekday, the hotel is a quick walk (and undercover which was helpful due to the unexpected rain) to the train which quickly takes you directly to the airport for just $2.75. Convenience and comfort quickly make-up for any possible additional cost if you are on the fence. September 4, 2013
Rated 5 out of 5 by SO AWESOME I met celebrities that were staying at the hotel who were part of the convention I was attending, in the hotel. Which was cool. The gym is so amazing, new high tech equipment and nice view. The pool is nice and big but the hot tub could be bigger. They should switch over to the salt water hot tubs so the chemicals don't burn the eyes when the jets turn on. Lounge and restaurant was awesome too. HIGHLY recommend this hotel. March 4, 2013
Rated 5 out of 5 by Excellent Service We noticed our room had a light out. Also there were four of us and only three towels in the bathroom. When I mentioned this to the concierge she said she would take care of it. When I returned to my room after looking through the gift shop, towels had been delivered and the light fixed. Excellent customer service, especially on such a busy weekend. Loved the Gingerbread Village display (although we expected more displays) November 27, 2012
Rated 4 out of 5 by No free wifi While the beds were quite comfy, and I thought it was great they provided a shower puff sponge, I was disappointed at the lack of free wifi. If every coffee shop can provide free wifi (where I am only spending $3) then CERTAINLY a hotel at which I am spending hundreds of dollars could provide free wifi. The fact that they charge for wifi was a slap in the face. Very disappointing. Other than that the hotel was quite nice. June 24, 2013
Rated 4 out of 5 by Many thanks to the front desk team on Dec 13th I was staying in Sheraton Hotel in Seattle the night before my wedding) And my bridesmaid ordered a bottle of sparkling wine to my room to celebrate a bit, kind of "bridal shower". The Hotel's front desk team made a really wonderful surprise sending this wine to us as a present))) It was great) Thank you very much Sheraton's front desk team on December 13th, 2013. We were very happy))) December 31, 2013
Rated 5 out of 5 by Spacious Excellent stay. Our grandchildren loved the window seat to look out at the city. Easy walk to the monorail. March 10, 2014
Rated 3 out of 5 by why? We were booked into a king size bed and walked into a room with two small beds, both rooms hour and a half after being in room was shooked by housekeeping walking into room with out knocking our any warning. placed no clean on door and housekeeping cleaned anyway. ordered meal with fruit and fruit was green and one very small slice of it also no hottube n January 22, 2014
Rated 5 out of 5 by Great but short of human attention This is a great hotel with a great features, however, as compare to others Starwood Hotels and Resorts, the welcoming feeling as a member of SPG was not there. I did not feel any privilege nor feel any special being a SPG member when I stayed in this hotel. In addition,there was no complimentary water given nor basket of fruits available anywhere. What a turnoff when the hotel imposes in-room Wi-Fi fee for SPD member. March 22, 2013
Rated 5 out of 5 by Not Sleepless in Seattle The Sheraton Hotel in downtown Seattle is in a great location. Situated in back of the Washington Convention Center made it very convenient to the conference I attended. The hotel interiors are absolutely beautiful and my room was very clean, spacious and comfortable. The view from my 10th floor window was absolutely beautiful day and night. The staff was very courteous, caring and helpful. The food was very good too. January 31, 2013
Rated 3 out of 5 by Check in Green Option This hotel was nice and clean, but not worth the money for the room or food options. At checkin I was offered the "green" option, meaning that I was awarded a daily $5 voucher for food, but the beds would not be made during my stay. What I didn't realize was that meant no new towels would be delivered or checks for clean glasses, additional coffee and supplies, etc. Basically the room was ignored for my 4 night stay. June 27, 2013
Rated 3 out of 5 by Hotel was good but man are those walls thin I stayed at this hotel because I was in town for a convention. The location was great, the concierge and other staff were extremely helpful, the room clean and comfortable. Huge issue though is the lack of soundproofing. I could hear every word, every laughter, every sound that came from my neighbors. Every sound, to the point where I felt uncomfortable having confidential conversations on the phone while in my room. October 5, 2012
Rated 5 out of 5 by Conference Stay Hotel was perfect. It is close to everything. Shopping, food, public transportation, the water. Room was clean and big. Housekeeping was awesome. Only issue was checking in, they had the wrong check out date for me. I verbally corrected it with the front desk at the time of check in and I was still locked out of my room on the original check out day and had to go back down to correct the issue. Minor inconvenience. August 23, 2013
Rated 4 out of 5 by Great Location Came to Seattle for an overnight to take our young grandsons to the Space Needle. The hotel was so convenient (easy access off the highway and very central) and by staying on a Club floor, the boys enjoyed the spectacular views from the very wide window sill. The staff in the Club Lounge were very helpful and the room was comfortable with great beds. Pool on the 35th floor was a nice extra. All in all a great stay. May 22, 2013
Rated 2 out of 5 by Don't stay at the Sheraton Seattle This hotel has a poor service approach to its patrons. I stayed there for 3 nights; housekeeping staff did not replenish my soap, shampoo or other supplies even once. The towels were so old and worn I needed to use 3 daily just to dry off. Restaurant was crowded and unaccommodating. Worst part were the vagrants who constantly harassed me both outside and INSIDE! Yes, you read that correctly. The vagrants are so bold here that they come into the hotel to beg for money. This is probably why they have to have a combination lock on the lobby bathrooms. There was no security at the doors and I felt unsafe and dirty in this hotel, which cost me $235/night plus taxes (and this was a convention rate). I will not stay here again. The only thing this hotel has going for it is proximity to the convention center, which is why I suppose they think they can do whatever and still get patrons. October 27, 2013
Rated 4 out of 5 by Nice place to stay. We were pleased with the very spacious bedroom and bath - plenty of room to spread out. The bed was comfortable but did seem to roll a bit. I can't say enough good things about your concierge, Mary. She answered all of our questions, gave us written info and directions, and recommended and made reservations for restaurants. We, also, appreciated the optional self-parking that was available. Convenient location. August 19, 2012
Rated 5 out of 5 by Business Travel Exceptional Service and comfort March 12, 2014
Rated 4 out of 5 by No free wifi Room comfort and cleanliness can not be matched, simple superb! We were shocked to find that there was no free wifi within the room. Unfortunately, my daughter needed cough medicine and no one knew where to send me after 9 PM in the vicinity of the hotel. After a brief walk around town, I found an all-night convenience store that carried the usual medical needs I was looking for just blocks from the hotel. July 9, 2012
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