Sheraton Waikiki

  • 2255 Kalakaua Avenue
  • Honolulu,
  • Hawaii
  • 96815
  • United States
  • Map

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Rated 4 out of 5 by 852 reviewers.
Rated 4 out of 5 by Hotel service and amenities are outstanding The hotel is great -- top to bottom. The service all the way around was outstanding, the location could not have been better and the amenities were great. My only request is that you include dressers with drawers. August 13, 2012
Rated 4 out of 5 by Good location Good location. Every one helpful and friendly. February 18, 2014
Rated 5 out of 5 by Beautiful View The Sheraton Waikiki has taken advantage of their location and allowed for all of their rooms to have a beautiful view of the ocean or pools. I could sit on the balcony of the room all day and never be bored!. August 13, 2012
Rated 5 out of 5 by VERY COMFORTABLE STAY Since the hotel is on Waikiki Beach, the view from my room was awesome! My room was attended to immaculately. I was consistently comfortable especially since the room temperature could be personally adjusted. November 6, 2012
Rated 5 out of 5 by There is no place else to stay but here! If U want to feel Special and to feel Like a Princess U better check in this Location as fast as possible! No need to look anywhere else Nothing to even think about! Hands Down this is it! November 23, 2013
Rated 5 out of 5 by Fun, modern and friendly! The room was clean and very spacious. The service all around the hotel, the front desk, the f&b outlets, housekeeping staff and engineering were all very gracious and full of aloha! We had an excellent time! March 11, 2013
Rated 4 out of 5 by This hotel is everything you want in a hotel Thoroughly enjoyed staying at this hotel. It had lots of eating shops & shopping. The pool Area was very busy but still nice. Close to all other shops & restaurants & bars. Would highly reccomend this hotel September 3, 2012
Rated 4 out of 5 by Over all appearance The facility looks a bit dated in the rooms, halls, facilities. The elevator system of buttons was some what confusing to determine when and where the elevator you were waiting on was actually going to be. April 15, 2013
Rated 5 out of 5 by Excellent Service and Great Hotel Excellent hotel, very friendly staff, great location right in Waikiki beach. Nothing to beat this place among all the hotels in Oahu-Waikiki Beach. Would certainly recommend Sheraton Waikiki to everyone. December 25, 2012
Rated 5 out of 5 by Amazing Stay We had a stellar stay at the Sheraton Waikiki and it cements our desire to stay at this property whenever we want to return to Honolulu and Waikiki Beach. You can see the pride of the Sheraton Waikiki team given the cleanliness of its common areas and rooms, the friendliness and courteousness of the staff. We used SNAs for this trip; we were upgraded to a beautiful suite that was perfect for our family and made our trip unforgettable. The Leahi Club Lounge was one of the best club lounges I've been in, and by far the best one I've ever experienced in the US. The views were jaw-dropping. The food options that they had for breakfast and evening appetizers were surprisingly high-quality, rivaling and exceeding restaurant-level food. The staff was consistently friendly and courteous, and made every effort to help us have the best experience possible, including bringing toys to our one-year old daughter, making great recommendations for hikes and sightseeing around the island, and being happy to strike up a conversation at any moment. We had a terrific time and can't wait to return. March 11, 2013
Rated 1 out of 5 by Too crowded and facilities are not adequate for number of rooms. I would not recommend this hotel to anyone. The adult pool is uncomfortably crowded and the area around it is not kept clean. The hotel's beach access is also inadequate. Will never stay here again. September 5, 2013
Rated 4 out of 5 by Pool Proper policing of the adult infinity pool is required. Non-guests need to be kept out. Signs stating the eligibility of those that can attend the adult pool should be erected to avoid embarrassment. July 6, 2013
Rated 4 out of 5 by great hotel but... i had confimed late checkout and had 'do not distrub' on the door but housekeeping kept knocking to check when i will be out of the room. other than that, it is a great hotel to stay in waikiki area. October 11, 2012
Rated 5 out of 5 by Vacation R&R My wife and I relaxed at this location. The infinity pool and beach access was just the ticket. The location at Sheraton is second to none, with the staff above and beyond expectations. LOVE Waikiki November 12, 2012
Rated 5 out of 5 by great location This was our first visit to the islands. This hotel was located right in the middle of all the fun and excitement of Waikiki. Wonderful rooms, excellent service, 30th floor club great for SPG guests. December 4, 2012
Rated 1 out of 5 by Disappointing hotel and unfriendly staff This burro us simply too big for the facilities it has. Pools were packed and water dirty as it seemed filters simply could not keep up with sunscreen etc from swimmers. We could not see through the water. Kids pools had slides only for under 4 feet and attendant screamed at my kids who did not know rules. Only attention we got at main pool was an attendant running over to tell my kids they weren't allowed there as under 16 which leaves a small packed pool where all you could hear was parents telling kids to stop peeing. Staff in general were surly and gave impression that customers were annoying. Cold water dispenser by pool never had any water in it. Lady at platinum SPG checkin, when asked why we had no to robes in room, told me I was only platinum guest and not a club guest and only club guests got robes. First time platinum has been so dismissed Food is expensive and average. Only exception to all the is a good club lounge with very helpful and friendly staff in the lounge itself. Our Rooms had litter we had to pickup in the corner. Not a great stay and would not recommend hotel August 19, 2013
Rated 5 out of 5 by Great Experience Pool is fabulous and room was great. The staff went out of their way to take care of us while awaiting our late flight. Can't say enough about the Sheraton Waikiki. December 18, 2013
Rated 4 out of 5 by Room size there was not enough space to put luggage in a practical space. Table by small couch is as big as a big pizza and did not accommodate laptop & a cup of coffee in the same time December 1, 2013
Rated 5 out of 5 by Excellent Experience! The views were awsome and the staff, friendly and attentive. This is my second stay at the Sheraton Waikiki and their service and attention to detail is consistant. I look forward to my next visit. September 18, 2012
Rated 3 out of 5 by problems with infrastructure, a surprise for sheraton property drainage issues with bathtub. sliding glass doors were too thin to bar out the noise of dropping metal and construction. atypically below a sheraton class property December 17, 2013
Rated 5 out of 5 by A memorable visit A welcoming reception, great service, topped with a breathtaking ocean view from our room. We only wish the pool was a bit warmer for our little one to enjoy more. Cannot wait to return. Mahalo! February 26, 2013
Rated 4 out of 5 by quick trip This Sheraton was a perfect place for a quick get away for a business meeting combined with some leisure time. Nice pools, not really a good beach location but plenty of beach access in the area December 7, 2012
Rated 3 out of 5 by Shower Curtain Smells I stayed 1-night in an ocean view room on June 19, 2012 and although the stay was good, the shower curtain smelled moldy. This smell dominated the whole hotel room, so it was not that pleasant. June 23, 2012
Rated 5 out of 5 by Excellent Location and Amenities This is a wonderfully managed hotel with a highly knowledgable staff. The Activities and amenities are unbelievable and the rooms were very clean. Mahalo nui loa for the wonderful hospitality! February 2, 2013
Rated 5 out of 5 by Excellent hotel Our stay was excellent. Rooms were nice and clean. Pools were excellent. We were glad they had a small snack shop with fair prices. Fitness center was very nice and clean with great equipment. December 20, 2012
Rated 1 out of 5 by substandard hotel Staff not interested in there jobs annoyed when asked questions then not listening would not only not recommend would advise others not to stay there and we were guests of Maui Jim October 28, 2013
Rated 5 out of 5 by one of the finest in the world My wife and I thoroughly enjoyed our recent stay with you and would certainly stay again. All of the personnel were extremely courteous and very friendly. It was a pleasure staying with you. May 29, 2012
Rated 2 out of 5 by below average Requested a room with 2 doubles.None available. Dirty tile grout in bathroom.Woodwork in disrepair and needs paint. No dresser draws to store clothing. Not even close to Sheraton standards. July 15, 2012
Rated 2 out of 5 by Sheraton Waikiki review Great location and pool, but rooms and hallways are in need of refurbishment. No lounge acces for other than Platinum members and only limited time per day. No 4 pm late checkout possible. December 12, 2012
Rated 4 out of 5 by This Hotel had great features The hotel was great, I think the rooms need updating though, we had a large group travelling with us and we all agreed the facilities were great, the children were well catered for also. August 19, 2013
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