Rated 2,9 out of 5 by 377
Rated 3 out of 5 by Carlos La atención no parece ser Sheraton
Nula atención del personal. Ningun reconocimiento de spg Preferred member ni upgrade de habitación.
Alfombras y sillas de la habitación muy manchadas. No lo recomendaría.
12 de marzo de 2013
Rated 3 out of 5 by Pra71 sin toallas, ni internet
Nuestra experincia general fue regular. Si bien el hotel está muy limpio y los empleados son muy amables: nunca habia suficientes toallas en la habitación y la noche antes de irnos ya no servia ninguna de nuestras llaves de la habitación.
Me parece TERRIBLE que no tengan internet como parte de los servicios al huesped, eso debería estar SIEMPRE incluído.
7 de febrero de 2013
Rated 5 out of 5 by matrix032164 great Stay
Great stay. Club Lounge with Annie Le as VIP is super. Renovations are in progress to what had already been a beautiful lobby/ reception area are still in progress but did not cause any problems with check in or check out. If you book here you will always book again.
8 de abril de 2014
Rated 5 out of 5 by CELtravel Hotel under renovations
Even thought the hotel was being renovated the overall operations were not affected. I have no problem sending a client as long as they know about the renovations, the hotel did email me to tell me about the renovation about a week before my visit.
30 de marzo de 2014
Rated 5 out of 5 by BP72 This hotel is very welcoming
We found a scenic waterfall in lobby which made a perfect background for pictures & the dining area. Impressive from the various levels above as well.
The pool provided an awesome relaxing atmosphere where you could meet other guests, and swim of course!!!
We enjoyed the big comfortable chairs in the lobby and bar area too!
16 de marzo de 2014
Rated 5 out of 5 by Stephen12 Worth the remodeling dust
We spent a month here during the restoration of the hotel. There was dust and noise during the day but the staff was so apologetic and kind. The place is really starting to come into the modern times. They have new beds and new carpets. The bar area has been remodeled and looking good. The pool area is about to be remodeled in the off season. The staff member Annie Li was without question one of the best hotel staff people we have run into in the 15 years of traveling. She made the bad parts of the construction go as smooth a silk. God bless her! Sheraton should clone her, they could use a few hundred just like her.
4 de marzo de 2014
Rated 5 out of 5 by Coney9 Pleasant surprise!
The Sheraton at Cypress Creek has a beautiful atrium and foyer. Once the renovations are completed, it will return to its initial grandeur.
Special thanks for our cheese tray and invitation to the newly renovated club lounge.
Definitely a worthwhile place to stay with many restaurants, a 16 screen movie theatre and shops.
17 de febrero de 2014
Rated 5 out of 5 by Traci7 This hotel is Outstanding.
We the Hargrove Family were guests at hotel on Jan. 5, 2014 and are very pleased with the excellent service provided to us. From the front desk-to house keeping, our concerns were handled immediately to our satisfaction. The green garden with water fall and fish pond took my mind away from all the worries of life.. It brought me a great inner peace just looking at it. Our family vacationed at Bahamas and ended it with a stay at your immaculate hotel. And the rooms are exactly like our own, providing a kitchen with all appliances. We hope to visit again, soon. Thank you, The Hargrove's from the Windy City...
13 de enero de 2014