音乐城喜来登酒店

  • 美国
  • 田纳西州,
  • 纳什维尔
  • McGavock Pike 大道 777 号
  • 邮政编码 37214
  • 地图

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Rated 4.1 out of 5 by 295 reviewers.
Rated 4 out of 5 by Convenient to downtown Nice hotel, outside of downtown Nasville, but an easy 5 minute drive. Found the staff very friendly and courteous. The breakfast buffet and bar offerings were a bit pricey for what you got. Overall, I was happy with the choice and would stay here again. June 23, 2014
Rated 3 out of 5 by Sharaton Music City Hotel During my four night stay the hotel had many guest with dogs. As I walked by one of the rooms I noticed two large dogs on the beds. As a frequent guest at hotels I prefer not to stay in rooms which dogs, cats and other animals have previously stayed. June 23, 2014
Rated 3 out of 5 by Lacking amenities Beds were comfortable but no fridge or microwave in the room, carpet was a little worn but room was very clean. Food and beverages were pricey. Surprised you have to pay for wifi in the room. I would expect a hotel of this caliber would offer free wifi. June 23, 2014
Rated 2 out of 5 by Hotel Room Several items in the room need to be addressed. June 24, 2014
Rated 4 out of 5 by Good Hotel, Staff great The hotel was good room fairly clean found some trash under the corner of the bed when sheets pulled down. Food was fair for breakfast buffet but prices a little high for lack of quality and choices. June 22, 2014
Rated 5 out of 5 by Great value for the rates Staff were all responsive and helpful, facilities were clean and impressive. May 20, 2014
Rated 4 out of 5 by Mike Great venue for a business conference and close to downtown June 20, 2014
Rated 5 out of 5 by nashville Excellent service, top rate staff, help with trouble on reservation without a hitch. shuttle to downtown excellent. thanks for a wonderful time. June 19, 2014
Rated 3 out of 5 by Housekeeping Alarm Clock They seriously knocked three times before 9am on the day of checkout. Why didn't they just check with the Front Desk to see if we were gone? Lauren at check-in was amazing. She was friendly, professional, and welcoming. The rooms are OK. The balcony is nice, but it looks out over a highway. June 17, 2014
Rated 5 out of 5 by Question about curtains I was confused the room had only sheer curtains as the main curtains and the darken curtain were only on the side. So we felt we lacked privacy as we could see clearly across the hotel to the other side. Can you explain. You couldn't change your clothes in the room without exposure April 22, 2012
Rated 4 out of 5 by Great lobby The hotel is near the airport and only a 10 minute drive from the Gaylord Opryland. The lobby is great, with nice places to sit. The hotel also has a great court yard with swimming pool. Food in the restaurant is simple but OK. This hotel is a great place to stay if you do not need to be down town. May 6, 2014
Rated 4 out of 5 by Getaway Close to everything including downtown Nashville. Nice place to stay. June 17, 2014
Rated 5 out of 5 by Great Southern Comfort Hotel I have visited this hotel over 20 times in the past 5 years and have never had a bad experience. The staff always make my stay very pleasant. The room size is larger than normal so there's pleanty of room to stretch :-). April 10, 2012
Rated 5 out of 5 by Excellent Hotel Always reated well in Sheraton's, this time was no different. Good rate, beautiful hotels and friendly staff. Only room for improvement was my sink was clogged. June 15, 2014
Rated 5 out of 5 by Number 2 but they Definitely Try Harder OVERALL IMPRESSION: Depending on the purpose of your visit to Nashville, the location of this property - out in the middle of nowhere and vaguely near the airport - could be somewhat of a handicap…but precisely for this reason they provide an absolutely excellent accommodation experience…far superior to their downtown counterparts. The property itself is very beautiful with a large lobby with an impressive Italianate fountain and a beautiful arcaded central courtyard which added to the Mediterranean feel. SPG PLATINUM RECOGNITION: Excellent. Advance upgrade to a suite. All special requests satisfied prior to arrival. Lovely in-room amenity and personalized Welcome. As it was Sunday and the lounge was closed, we were offered a Complimentary Happy Hour Appetizer in the Veranda…large enough to be a light dinner! THE ROOM: Like a large “loft-style” room more than what I understand to be a suite but with spacious living area, wet bar and great bath as well as a large balcony. Furniture-style is that kind a “Shaker/Motel” stuff that I personally don’t like but certainly not unpleasant. LOCATION: This place must be for events and conventions because it is not conveniently-located to much but if you have a car and don’t want the hustle-bustle of downtown, the sylvan surroundings could be a bonus. And the Hermitage of Andrew Jackson and Graceland are just 15 minutes away. EXCEEDED EXPECTATIONS: Very high level of customer care. One of the reception staff offered to come out to our car to unfreeze the locks (not necessary but most appreciated) and another was willing to loan us the ice-scraper from her own car. DID NOT MEET EXPECTATIONS: N/A. ONE THING TO KNOW: Prices usually run significantly lower than other SPG alternatives in Nashville - and parking is free - so location disadvantage should also be weighed against these factors. January 21, 2014
Rated 1 out of 5 by FIRST IMPRESSIONS COUNT AND IT DOESN'T GET WORSE THAN HERE I called this morning while en route on my travels and verified that I would have a King bed available (which was requested but not confirmed in the reservation). The very nice young woman I spoke to told me how much they valued my business and they managed to find an upgraded king room for me. I just checked in to the hotel and was told I was upgraded to a double room. Needless to say I was furious but was really left with no choice after a 20+ hour journey. I walked into the room and the air conditioning was set at 62 degrees (and it's 39 degrees outside). Would have thought it would have the heat on instead. There were dirty towels on the floor and one bed wasn't made. I also am not sure what's upgraded about this room as I have been in numerous properties at lower "classified" ratings that are nicer! The lounge apparently is also closed on weekends (would have been nice to have known that prior) however it's only an over-sized guest room with slim pickings (and unattended). I woke up this morning seeing bugs (4) climbing the wall! I called the "guest services" line and was kept on hold for 3 minutes and I told them and they said that they would take care of it. I was further aggravated to see that there were club rooms here and I asked two guests that I saw walk out of them that they were lucky to have them. They said that when they checked in that was a all that there was. I inquired each of their SPG status and they were clueless as to what I was speaking of (when I explained they said that they were not members). Clearly, poor planning on the hotel's part or they certainly don't value the status of SPG members -- be forewarned!!!! March 1, 2013
Rated 5 out of 5 by Conference comfort Wonderful, responsive staff; excellent meeting room facilities; comfortable, clean, quiet guest rooms; and everything just minutes from the airport. As a conference venue, it's close enough to downtown Nashville to allow an evening out but not so close as to distract from business. June 11, 2014
Rated 5 out of 5 by Dogs welcome = happy stay Before I stayed at the Sheraton Music City, I stayed at the one in downtown Nashville and was not impressed. At Music City, they exceeded my expectations and the friendly and courteous staff welcomed myself and my Great Dane(called ahead for permission from the manager because of the size) with a complimentary room upgrade when I got there and dog treats for the big guy. Of course there were the looks and comments from other guests about the size of my "horse" but it was just friendly banter and while my Great Dane was well behaved, the fact this hotel was so accommodating, it made the last leg of a two week work trip so much more enjoyable. Thank you Sheraton Music City, I will most certainly be back! September 5, 2012
Rated 5 out of 5 by Excellent everything The staff was excellent, location and everything couldn't have been better. June 11, 2014
Rated 4 out of 5 by Overall good stay We chose this hotel since it was not downtown and would be a bit quieter and more serene. Definitely take some time to enjoy the courtyard if the weather is nice! Also request a room with a porch or balcony facing the courtyard or the parking lot. Ours faced the ac units/roof, but it was really quiet. I was worried the proximity to the airport would be noisy, but after 7pm, it seems you don't hear anything, except your neighbors. The walls are thin. You will be able to hear the slamming of doors and the opening of the sliding doors. However, the front desk attended to this and gave us club lounge status for the rest of our stay. Definitely get a club room or pay extra to use the lounge. The continental breakfast is amazing. Plus you can pop in anytime to get a water, coffee or soda. The indoor pool is very clean and not heavily chlorinated which was nice. We really enjoyed exercising and using the hot tub. We did have the breakfast buffet one morning and it was also lovely and a ton of food! All the staff from the cleaning ladies to the porters are lovely! They even gave us a room close to the elevator since my Mom uses a cane. April 21, 2014
Rated 5 out of 5 by Very pet friendly Was great having a nice place to stay with our two Dachshunds. Room service food was excellent - far exceeded our expectations. December 24, 2012
Rated 5 out of 5 by Great Stay at the Sheraton Music City Hotel! The Sheraton Music City Hotel is an excellent hotel to stay in. I booked it for 2 nights. The hotel has an elegant look when you enter, the room was clean, and the staff is top notch. I would definitely recommend this hotel to anyone, and I plan to stay there whenever I go back to Nashville. April 13, 2014
Rated 4 out of 5 by Great stay for a good price Great hotel and very convenient April 19, 2014
Rated 4 out of 5 by Great hotel Beautiful hotel, friendly staff, clean rooms, only problem was the lighting in the parking lots. June 9, 2014
Rated 4 out of 5 by I'd Go Back Again Comfy, cozy bed!! Awesome night's sleep :) June 9, 2014
Rated 5 out of 5 by Welcoming rest for the weary and a pleasant surprise The staff at this hotel is friendly and kind beyond belief. From check in to dining, they treated me extremely well. The SPG recognition is terrific here, but I saw they they treated everyone that way. I was comped a free appetizer, a room upgrade, breakfast, and just pretty much treated like royalty. And the food was surprisingly good. The shrimp and grilled peach salad appetizer was worthy of a five star restaurant. The location isn't exciting but this is just the place for you if need airport convenience. Stellar serviceable around. October 26, 2013
Rated 4 out of 5 by Muisc City Nashvill e Sheraton Most Hotels now serve a breakfast... oj something we had water April 14, 2014
Rated 1 out of 5 by HORRIBLE STAY One staff made a fool of himself by trying to defend the Hotel's policies. The staff did their best by the policies, and the problem is NOT with them, but rather Sheraton's polices. $85.00 a night. I've stayed in similar hotels (RECENTLY) that were the same price. Here's the difference: Free internet, Free breakfast and refridgerators in EVERY room. NOT ONE of those applied to this wannabe hotel. $9.00/day for SINGLE CAT 5 drop of a 10 base T internet service? That's hiway robery. It should be FREE, or no more than $3.00 a night IF you lower your room rates to compensate.. The price of the restaurant in the hotel was outrageeous. The ONLY thing that saved this hotel was great staff. Had they been rude, this hotel might have been speaking to my lawyer... November 25, 2012
Rated 5 out of 5 by Wonderful Hotel My husband & I have stayed at this hotel several times over the past 8 yrs. The reason we choose this particular hotel is for the over & beyond friendly staff ,as well as the accommodations.I can not speak highly enough of how the staff go out of their way to accommodate & be nice to you. Tess,& Mike at the front desk treat you just like family. My husband has treatments downtown at Vanderbilt ,so it is out of the way to stay ,but well worth the drive & time to stay at this hotel.We have appreciated all of their kindness & help thru out these yrs. We will continue to stay at this hotel no matter the distance from our business.We also only live approx. 2 hrs. from Nashville,so it says alot about this hotel with us staying even living that short of distance. October 21, 2013
Rated 5 out of 5 by Music City Sheraton a Hit From the moment I checked in, I found the staff, accomodations, restaurants all outstanding. My Starwood Preferred Guest account had expired and the person at check in asked if I wanted it reactivated, which was done immediately. The room was luxurious, clean, comfortable and quiet. I especially liked the program in whcih I could decline housekeeping selectively. This is certainly in the spirit oif sustainability. The total smoke free environment was a major plus for my wife and I (as she is allergic to cigarette smoke. The buffet breakfast in the restaurant was excellent and good value for the money with a good variety of choices. The box lunches we had on each day of our stay in the meeting area were also excellent. Finally checking out was a snap. January 4, 2012
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