Rated 5 out of 5 by OmaNaomi Nice property, good location!
Second stay here, great location, tons of parking, even aa covered parkade, very important for us when hauling a car trailer. Only issue was thermostat not working in room 626, was a little chilly, stuck at 18.5 degrees.
July 21, 2014
Rated 5 out of 5 by Mac456 Very Pleasantly Surprised!
I went looking for a special place to spend New Year's Eve with my grandchildren and found that the Sheraton Cavalier offered in room dining and water slides. Perfect! I reserved 2 rooms, thinking that the Hotel was probably a little dated, but offered what I was looking for. Wow, was I surprised! The room was beautiful; very clean and well appointed. We all had a blast at the water park and in-room dining was delicious.
January 3, 2013
Rated 5 out of 5 by YQRPlat Consistently great hotel
I love staying here, especially since the upgrades to the fitness centre and the club lounge.
The staff are always helpful and attentive, the renovated rooms are great, and no matter how busy they find ways to accommodate my needs.
The hotel has always treated me extremely well as a Platinum guest.
The location is excellent for travel inside and outside the city, as you can have quick access to most major arteries.
January 30, 2013
Rated 4 out of 5 by Jody77 Left an e-reader and they shipped it to me
I left my e-reader int the hotel room and the manager personally retrieved it the next day when I called. They were able to ship it to me, and was very happy with the service I was provided along the way.
July 21, 2014
Rated 5 out of 5 by Phil88 Comfortable rooms
Rooms are comfortable and hotel staff is responsive. Great location
August 1, 2014
Rated 5 out of 5 by Rumrunner Wedding Celebration
My son and his new bride got married in the ballroom. Immediately after the ceremony, while photos were being taken, the room was converted for the reception. Many guests stayed overnight at the hotel including my wife and I who flew in from Ontario. Family and friends all appreciated the convenience of having everything under one roof. Thank you to all the staff who made this special occasion a very memorable one.
August 23, 2012
Rated 4 out of 5 by Victoria0713 terrible room location
My room had to be in the worst location of the building. We overlooked the pool area and the entrance to the pool was beside our room. The noise from the pool area came into the room as if we were in the pool and every time someone went in or out of the pool area the door slams and the wall shakes. Since the pool is open until 10pm it was impossible to put my child to bed prior to 10:30 when things settled down.
July 16, 2013
Rated 2 out of 5 by LWBK Unable to accomodate travel schedule
Arranged early check in ahead of time due to flight schedule. Arrived at hotel and room not available for 5 hours with no reasoning other than 'we're busy'. No other options available other than bags checked. Number left to contact when room available and never contacted. Others had checked in ahead of me.
June 28, 2014
Rated 2 out of 5 by Markdf A little dissappointing for the price
For a "club floor room" the room was an average room in size the bathroom was small and only had a shower (was expecting a jetted tub, the website is a little confusing and misleading) the breakfast is only until 8:30 so if you sleep in you are out of luck and the lounge closes at 10:00 so if you go out for a nice late dinner you are out of luck there as well. I will say the room was nice and bright and clean.
April 25, 2013
Rated 4 out of 5 by KitKat1 Price point for members
I have always had great service and pricing with this hotel except this time. I did not notice my room rates till I arrived home. Not only that I am a Platium Member i also have a corporate rate under Mountain Shores development Corp / Mountain Shores Land Ventures Inc. Last stay in the same room $169,00 this one was well over $200.00 for each of my rooms. i will have to price check next. time i stay.
November 18, 2012
Rated 5 out of 5 by Chan2013 This hotel has great features
Service, Cleanliness and Room was great. Left my child's toy in the hotel room, and the admin asst immediately fed-ex'ed the toy and we received it days later. Great location as it's close to the Crossiron mills mall, not too far from the Calgary zoo, definetly family friendly with their great waterpark. Thanks for the stay, we will be staying at the Sheraton next time we are in Calgary.
August 16, 2013
Rated 5 out of 5 by 1spgfan Great staff ..Great benefits !
Considering I was in Calgary for a two day medical treatment ..the highlight of my recent trip was knowing I was staying here on the Club floor. I would have limited mobility because of my treatment ..the staff were helpful ..club services and food couldnt have been better ! A great Gold member benefit was late checkout...as I had recovery issues. Thank you to each of u...from room 809.
September 23, 2012
Rated 4 out of 5 by moon678 This hotel has a great staff
I thought that the staff was very friendly and helpful. The lady who made coffee downstairs was very nice and welcoming. Also had to sit in the bar area for some time one night working on a presentation with a coworker and the scene was perfect. Not too loud but enough going on that it wasn't boring. Overall a good experience!
June 2, 2014
Rated 4 out of 5 by Joswi Correct hotel close to airport
Hotel close to airport with all required facilities. Nice pools, specially for children.
Unfortunately, room noise isolation was very poor. This is the only bad point.
For the rest, all was ok or good.
July 9, 2014
Rated 5 out of 5 by mack03 This hotel met all our expectations.
Excellent location, free parking, great for families with children with the indoor pool/waterslide area.
July 20, 2014
Rated 5 out of 5 by DebbTam Winter Wonderland
I took my granddaughters and daughter to the Cavalier for a 2 day break. We all had a great time. We went to Carver's for dinner and all the staff were attentive to our needs. They made my granddaughters feel special, stopped to talk to them, asked them directly what they wanted. We are planning another stay in February. Thank you Sheraton Cavalier, you made our getaway fantastic.
December 30, 2012
Rated 4 out of 5 by Gret Some suggestions for the water park
I am concerned regarding the safety of children in the pool area.
Please consider an attendant at the top or bottom of the slide and to enforce the "no diving" suggestions written on the edge of the pool.
As well the attendant could monitor the overcrowding in the hot tubs.
Persons folding the towels do not appear to have any ability to perform these safety duties.
April 7, 2014
Rated 5 out of 5 by JDM1013 Excellent hotel and the service of the staff is great!
I had an awesome stay at this Sheraton and the staff was great. Especially Petra Galovic at the front desk. She is awesome!!!
July 17, 2014
Rated 4 out of 5 by SPGL2 Long time visitor to this hotel
I have stayed at this hotel on business trips for many years and admire it for the constant upkeep and renovations. It maintains a high level of maintenance and appearance both in its public areas and guest rooms. The quality of staff and training is also evident. One thing, regardless of your Starwood Membership standing it is difficult to obtain a room upgrade at this hotel.
October 29, 2012
Rated 5 out of 5 by Sandi46 Another great stay
The hotel lobby is comfortably luxurious with well appointed rooms.
The room was over sized with soft bedding and very comfomfortable beds.
The restaurant was bright and had a good selection of breakfast (the only meal I ate on site) items at a good price point.
The bathroom was compact with up to date fixtures. I loved the large walk in shower, rather than a tub combo!
April 15, 2013
Rated 5 out of 5 by captainhappy Calgary Weekend
First time to Calgary and selected the Sheraton based on various reviews. The older looking exterior gave way to a very elegant, modern and well maintained lobby and main floor certer. Room was very nice and overlooked the pool complex. Great fun for kids and the hot tub.jacuzzi was a well respite after long days. Close to shopping, restaturants, etc. WOuld stay again.
October 14, 2013
Rated 4 out of 5 by Kfran00 Night out
Great spot to take the kids for a night away.
July 21, 2014
Rated 5 out of 5 by ZaphodGold Another great stay at the Cavalier
There was a time when I was staying at this hotel monthly when travelling down from Edmonton. This is the first time in nearly 3 years that I've stayed here, and it is still a great property.
While I didn't get onto the spg floor (7th), I was upgraded to a suite which was quite nice. Beside the elevators, but there was no noise at all. A very comfortable room.
December 5, 2011
Rated 5 out of 5 by RefiningRuss Great experience
I have been the presenter at a number of classes at this location. During the most recent visit I found all staff exceptionally courteous and friendly, and the catering group very attentive to all my needs. The food provided was exceptional. A job well done by all members of the hotel staff. I could certainly recommend this hotel as a site for your meetings.
October 25, 2013
Rated 3 out of 5 by GRP1921 Some What Let Down
I have stayed here several times for business and have always been treated well and enjoyed my stays. This past weekend I attended with my family for pleasure for 1 night. We had 2 adjoining rooms on the third floor. Unfortunately the rooms we received were directly over the rooftop air conditioning / ventilation units - absolutely no view. As a gold member I would have hoped for an upgrade, but given that the hotel was very busy I fully understand that this may not have been possible. However, I'm pretty sure we could have been placed in other non-preferred rooms that had some sort of view. I advised that I may need a late check out and was advised that the best I could get was an extra hour. I had to advise that I was a gold member and could have until 4pm if necessary. Neither of the above are show stoppers but based on previous stays I was disappointed. I'll still stay here but I will hope for a return to past experiences.
July 24, 2013
Rated 4 out of 5 by jazz08 They like dogs
Once again we stayed at the Sheraton Cavalier on the last night of our three day trip home. We were welcomed warmly by the staff and check-in was a breeze.
Our room was clean, the beds were comfortable and we along with our two dogs felt very much at home. We all had a restful time and a good nights sleep
Best of all, they have a Starbucks in the lobby
May 19, 2013
Rated 4 out of 5 by Marine1 Cameron Clark's Stay
I travel very much in my job all over the world and every time I come to Calgary, my first choice of hotel is the Sheraton Cavalier hotel, and I have stayed at pretty much all of the high end hotels in Calgary.
The staff takes care of all of my needs and leaves me alone which I like and the resturants and pubs are friendly with good food at a good cost.
December 12, 2011
Rated 5 out of 5 by lesismore This hotel was awesome
My stay at this hotel was comfortable, pleasing, and overall awesome. Staff were all friendly. My room was clean...I had everything I needed. I appreciated the free wifi daily....and the incentive for "green" housekeeping.
June 23, 2014
Rated 4 out of 5 by PDM5 Great beds - some changes needed
I really like this hotel for its location, parking and rooms. What does bug me is this is the only SPG property that requires you to sign a club lounge voucher and provide a tip to the club server. I have been to alot of SPG properties, and only here do they do this. Lighting in the bedrooms could be brighter for reading. Otherwise, a decent property.
September 9, 2012
Rated 5 out of 5 by Gouletset Best hotel ever
I booked this hotel online and when we got theyre it exceeded my expectations!! Beautiful rooms and bathrooms the waterpark was great for my kids- the pools coulda been a little cleaner but understandable with all the people coming and going. I needed towels and it was brought up within 5 mins! Great place and I have been recommending it to everyone!
August 29, 2012