Sheraton New York Times Square Hotel

  • 811 7th Avenue 53rd Street
  • New York,
  • New York
  • 10019
  • USA
  • Landkarte

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Rated 3.7 out of 5 by 2002 reviewers.
Rated 3 out of 5 by Convenient location Doorman grade A, roommaid A, housekeeping an F. Impossible to get swet-and-low and creamer for our coffee each day we were there!! Front desk was accomadating as the conciergere. December 15, 2012
Rated 5 out of 5 by Great stay The location of this hotel was fantastic, walking distance to everything. The staff were very helpful and cheerful. The room was clean and comfortable. What more could you want? February 20, 2013
Rated 5 out of 5 by Great staff, we'll trained Great customer service, you really have outstanding staff December 29, 2013
Rated 5 out of 5 by Perfect, perfect, perfect This hotel is a perect basis for enjoying a visit New York. Everything you need is within range and the spectaculair view of the clubroom is one of the best you can experience. December 30, 2012
Rated 4 out of 5 by great location This hotel is in a great location with access to times square, theaters, and the subway to get you to every other part of NYC. The room was clean and the staff treated us well. August 29, 2012
Rated 5 out of 5 by This hotel is commendable The renovated Sheraton Times Square is a cosy, ideally located and very comfortable hotel, with the highest standards of cleanliness and excellent service. Highly recommended. February 17, 2013
Rated 5 out of 5 by Excellent Staff This is the 2nd time my family stays at the Sheraton New York and once again we had a great experience. December 10, 2013
Rated 4 out of 5 by Only the noise THe room was great, staff helpful but apparently a class trip on our floor was the only negative. Yelling and screaming at 4:30 am. Please ask class groups to be considerate. March 5, 2013
Rated 5 out of 5 by Great hotel in great location This Sheraton is a pleasure to stay in while in NYC. It has a great location and is centarl to theatres and reatauants as well as close to Times Square. The staff is helpful. January 12, 2013
Rated 5 out of 5 by Great locatiion and amenities Hotel has great location and knowledgeable staff. We were greeted graciously and when we needed anything was promptly responded to. Great hotel to stay at while in New York. November 27, 2012
Rated 3 out of 5 by extremely crowded nice hotel, good location very crowded. waited a long time for elevators gold spg members get no real advantage since there are so many platinum members who go to this hotel July 31, 2012
Rated 5 out of 5 by the best! Always the best!! everything is always perfect, staff, food and accomadations!! especailly Britany who makes sure everything is perfect SPG style November 2, 2013
Rated 4 out of 5 by Very convenient. Billing needs work. I was charged for something called Link@sheraton.cafe that I never used and despite a phone call and two e-mails nothing has been done to correct this. June 20, 2013
Rated 5 out of 5 by great location SPG club had great views from the 44th floor. Staff in the breakfast area were wonderful, helpful and after 2 days recognized us and made us feel very welcome and at home. April 12, 2013
Rated 5 out of 5 by Great Location Excellent location for walking to the theatre district, Central Park and Fifth Ave shopping without being in the congestion of the Times Square area. October 23, 2013
Rated 5 out of 5 by Sheraton Towers New York I fly to New York several times a month for business and pleasure. I ALWAYS stay at the Sheraton Towers. It is close to everything I do and the staff is great. Thank you May 31, 2013
Rated 4 out of 5 by Check out takes too long! The Gold & Platinum lane should be for Gold & Platinum members. It seems like every time I go to check out, I'm waiting in a hugely ridiculous line of people checking in. December 18, 2012
Rated 4 out of 5 by Nicely renovated hotel Perfect location, newly renovated & Very helpful, friendly staff. I highly Recommend. December 15, 2013
Rated 3 out of 5 by met my expectations this hotel met my expectations . rooms were clean and comfortable. However i find it rather odd that they charge 14.95 per day for wireless intrnet access in the rooms. February 21, 2013
Rated 5 out of 5 by Great Registration We were met by a professional, friendly woman named Joy! What a joy she was. She was a great first impression. Room was very clean and new. Great experience all around! October 31, 2012
Rated 5 out of 5 by Great energy in the lobby From the doorman to the receptionist to the lobby - a great inviting place! December 19, 2013
Rated 5 out of 5 by Went over Christmas. We spent Christmas in New york and this hotel was wonderful. One of the finest i've stayed in. The workers were very helpful and friendly. We will definately be back. March 13, 2013
Rated 3 out of 5 by Comfortable room, but bathroom needs to be cleaned better The rooms are quite big for NY, and the beds are very comfortable. The bathrooms need to be cleaned much better than they are and this seems to be a consistent issue. January 13, 2013
Rated 5 out of 5 by This hotel was beyond expectations location was excellant, central for all sights. hotel staff were very friendly and helpful. hotel room was comfortable and clean. Facilities at hotel were very good. July 28, 2012
Rated 4 out of 5 by Good Location, Good Staffs hotel is located in a very good location. Staffs are all excellent and Friendly. Never had any problem for the 15 years or so of my stay at this hotel time to time. October 27, 2012
Rated 5 out of 5 Hotel Great hotel. Needs free in room WiFi. December 30, 2013
Rated 3 out of 5 by Bag Check Service - Room Size Bag check service is understaffed. It took over 10 minutes to check the bag and about another 10 minutes to pick it up. Room with queen size bed was very cramped. June 22, 2013
Rated 2 out of 5 by don't stay here the rooms are too small. there are too many rooms. the staff are overwhelmed by the volume of people they are servicing. some were even rude enough to demand tips. February 20, 2013
Rated 5 out of 5 by Nice stay Nice rooms, Friendly Staff. Stayed one night to go to a Yankee Game. Subway to Yankee Stadium Right outside the entrance to the Hotel. 5 min. walk to Time Square. June 4, 2013
Rated 5 out of 5 by This hotel is in a great location Great Room and great location. The entire staff was friendly and helpful. December 17, 2013
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