Rated 5 out of 5 by TheNotoriousTLC A comfortable stay for a family of six (& two dogs)
My wife and I have always been very impressed with the hotel and how everything has exceeded our expectations, so we decided to escape Edmonton for a night and bring the entire family with us for a day at the Zoo and a relaxing evening by the pool followed up by a movie.
At first, I was a little worried that a family of six and two dogs wouldn't fit into a hotel room comfortably. Imagine my surprise when we opened the door to the Executive Suite.
Not only was it large enough to fit all of us COMFORTABLY, it was in a great location (across from the pool, next to the elevator and ice machine). Oddly enough, the room was super quiet despite the location - we didn't hear a peep from people coming off of the elevator, nor did we hear anyone coming out of the pool.
In the morning, because the Club Lounge was closed, we were able to use a breakfast voucher in lieu. Excellent service, great food.
All in all, this hotel never ceases to amaze. My family and I will definitely be returning in the future.
September 7, 2012
Rated 5 out of 5 by DebbTam Family Day
I took my granddaughters again for a 2 night stay. We had a great time. We seem to be seeing neighbours and friends coming for the weekends too. All of our needs were met. Hats off to the kids that work in the pool area. These kids make sure everything runs smooth and is taken care of.
February 23, 2013
Rated 4 out of 5 by roni17 Great Wedding site and the waterslide was fantastic
Our daughter had a fantastic time at the waterslide, what a great addition to our hotel stay. Our friend had her wedding reception at the hotel and Bernice and her catering staff were phenomenal; took care of everything with such professionalism and ease. highly recommend for weddings!
September 7, 2012
Rated 4 out of 5 by RP27 Great Hotel, Unfriedly staff at the bar
Great hotel to stay at. Rooms were large and very clean. Check in staff were very friendly and knowledgeable.
On the negative side, the staff at the bar were unfriendly and didn't make anyone feel welcomed. They wouldn't even give us the food for the price advertised as the "special".
December 10, 2012
Rated 4 out of 5 by faedon72 Great family Stay
Great hotel, staff are all super friendly and helpful and go out of their way to ensure you are happy. Facility is great for families, we spent many hours in the water park. Room was great, lots of room to spread out and very clean. It is our hotel of choice when staying in Calgary.
January 4, 2013
Rated 5 out of 5 by Jimtraveller Another Great Stay!
Another great stay at this SPG property in a very comvenient location.
The Club Lounge has a great view. The snack variety is great, and staff there is really friendly and helpful.
Had a greay breakfast at Colour Cafe, and the wait staff there was awesome!
July 7, 2013
Rated 5 out of 5 by Hoseinca Oasis Water Park
The water park was a hit with my grand children, ages 1 & 3. We arrived at around 8pm and went straight to the water park. They were exhausted after and went straight to sleep. We all had a wonderful experience.
The hotel was hard to find with our GPS due to road construction.
July 4, 2012
Rated 4 out of 5 by mg727 very good family hotel
Location is convenient for access to and from the airport and the rest of the downtown area (LRT is close by), the facilities are great especially the water park for the kids (and adults), and the Bistro is very accommodating by way of food choice and price for family dining.
July 29, 2013
Rated 3 out of 5 by RATX Club Lounge is very small
The club lounge is very small and at Happy Hour they do not offer any complimentary beer and wine which happens at most other Sheraton's. Additionally, the prices for the wine at Happy Hour is similar to the bar downstairs..might as well just go there for more options.
July 19, 2013
Rated 5 out of 5 by lamd98 Loved the Club upgrade
Felt very welcome here, thanks to the Manager who happened to walk by when we checked in. We upgraded to Club and will do so from now on, loved it! We always use different hotels when we visit Calgary, but the Sheraton Cavalier will be our first choice from now on!
January 21, 2013
Rated 3 out of 5 by jean101 Lack of communication
When we checked it there was no mention that half of the pool amenities were down. The sauna was down for a while under repair and so was the hot tub. Paying full price and not letting you know up front while checking in was unprofessional.
December 9, 2013
Rated 4 out of 5 by brucehp enjoyed my stay but bathroom smelled of smokers
Nice hotel, convenient to the airport, plenty of restaurants near by. Only negative was that a previous occupant had definitely been smoking in the bathroom of this room. Not a really strong smell, but not what you want to face first thing every morning.
October 29, 2012
Rated 3 out of 5 by Superstar Perfect for large groups of kids
This Sheraton caters to families, and groups of kids. If you are looking for a peaceful and quiet place to stay you may want to consider other Sheratons. Everything is up to the standards you would expect of these hotels and the staff is very friendly.
August 16, 2012
Rated 5 out of 5 by Tmc18 Fantastic pool
We had a fantastic stay at this hotel. All of the staff were friendly and helpful. We loved the pool. Our kids could not wait to get back on the watersides when we woke up in the morning. We will definitely stay here again on our next trip to calgary.
July 6, 2013
Rated 5 out of 5 by Sportsmom Friendly Staff - again!
Once again, I was greeted by friendly faces everywhere I went. Every staff member that I met smiled and said hello, and the front desk staff practically jump to the counter to help you. The attitude of the staff really makes the stay extra enjoyable.
February 21, 2012
Rated 5 out of 5 by JasonS My kids want to go back
We stayed at the Sheraton cavalier for two nights and we had only planned to stay one. When the kids saw the waterpark, they were hooked. My spouse and I were impressed with the style and cleanliness of the rooms. Overall a great stay! Will be back!
September 26, 2012
Rated 5 out of 5 by DSfarms Awesome Hotel
I have stayed here many times before , both business and pleasure. The rooms have been renovated and are the nicest anywhere. I love the glass showers! The staff is friendly , helpful . The food was incredible and delicious. I enjoy staying here.
March 19, 2012
Rated 2 out of 5 by Michael168 Poor Customer Service
We left a bag of clothing behind in the room. We left 4 messages over 2 days for the hotel's Lost and Found, Adminstration, and Management, and have not recieved one response from anyone. We are very disappointed with the lack of responsiveness.
September 2, 2012
Rated 5 out of 5 by Shelley606 Enjoyable stay
My husband and I wanted a weekend “get away”. We normally stay elsewhere when in Calgary but decided to give this property a try. I was very pleased with our choice and will now make the Sheraton Cavalier my number 1 choice when in the city.
January 24, 2013
Rated 5 out of 5 by Guest2013 Beautiful Hotel!
Had a wonderful stay. The staff were very pleasant. Enjoyed the whole pool area. The room was very clean and the bed and bedding was very comforting and cozy. We had an Excellent experience at the Sheraton Calvalier. Will stay there again!
January 31, 2013
Rated 5 out of 5 by Russ42 Staff assistance
Staff at the front desk and Business Centre combined to retrieve and send my leather jacket left in a restaurant, which I was unable to retrieve due to airline departure.
Many thanks and excellent cooperation and service on June 15..
June 19, 2012
Rated 1 out of 5 by monday What?
We drove in from Saskatchewan to do some shopping. We had stayed here before. My wife wanted to stay overnight and have a hot bath after a day of shopping. $239 room and no bathtub! We were very disappointed.
November 28, 2013
Rated 4 out of 5 by CAPJ Express checkout that wasn't
If a hotel offers an express checkout it should be faster than going to the front desk. Mine was not. Don't bring too many devices that need charging or you will need to crawl around. Nice breakfast on the Club floor.
May 11, 2013
Rated 5 out of 5 by kjuice1211 Upgraded Club Floor Outstanding
Recently stayed on the club floor of the Sheraton Cavalier and was impressed with the quality upgrades made to the room and the club services offered in the lounge. Well worth the visit and will return there again.
June 25, 2012
Rated 5 out of 5 by shearmp Great location and ammenities
Hotel is ideally situated close to the Deerfoot, multiple restaurants and shopping. Rooms are clean, well laid out and have everything you need to enjoy your stay. The newly renovated fitness centre is fantastic.
December 9, 2012
Rated 1 out of 5 by bobalink Unsatisfactory stay
Probably the worst room experience in years. Furniture badly worn, chairs that literally could not be sat in, rust in the water, badly worn bathroom taps and a bed with mattress well past its best due date.
September 17, 2013
Rated 4 out of 5 by Paul27 One Night Stay
The hotel is great as are the staff, ours was part of a block reservation for a tournament, the experiance was great my only negative was the breakfast provided for kids going to play sports was VERY Poor
March 10, 2013
Rated 5 out of 5 by Rocket12 Every Visit is Superb
The staff and hotel make my trips the most pleasant anybody could ask for. I value the relationship in this location, and always feel at home when I arrive and always sad to leave. Great job everyone
January 9, 2013
Rated 5 out of 5 by DJH2012 Great Stay
The kids and I enjoyed our stay. King Bed was comfortable but I wish they would have rooms with 2 queens like they used to. Located close to many restaurants and quick drive to zoo. Will stay again!
July 25, 2012
Rated 5 out of 5 by AnnE28 Honey Moon with Spouse
Excellent location, Very nice rooms - smelled so fresh. Coffee was not in the bathroom! Safe and ironing board in room.
Colors Restaurant - always good.
Internet - very expensive.
April 7, 2013