Rated 4 out of 5 by Mike8 Great Hotel visit
THe hotel exceeded out expectations in every way. THe place was clean, the people were very friendly & helpful and always smiling. The room was clean and comfortable. I hope to return very soon.
August 22, 2012
Rated 5 out of 5 by Grantli Top of the line hotel
The staff and accommodations are superb. We have been staying at the Albuquerque airport hotel for more than 30 years, and this is the best it has ever been! We look forward to many more visits!
April 14, 2013
Rated 2 out of 5 by gertrude As long as you don't need a bed, fine hotel.
I stayed for the first time last week. The room is fine, though no seat in the wheelchair access shower. The bed was awful; lumpy, unsupportive, noisy. There was no bottled water in the room.
January 28, 2012
Rated 4 out of 5 by RB247 Clean and comfortable
Food (hot food items) for breakfast on 15th floor lounge area, needs to include a few other items that are low salt, fat, etc. for special diets. High salt, fat and pork products not on diet.
March 12, 2013
Rated 5 out of 5 by 1290jp Overall quality is wonderful - except internet access
Excellent place to stay, great location, perfect staff, best rooms ever.........but the internet service stinks. Difficult to log-on and link-up. Frequent drop-off and terribly slow service.
October 12, 2012
Rated 5 out of 5 by RAM656 Excellent hotel with great atmosphere
Really enjoyed our stay at the Sheraton. Nice clean room with very comfortable beds. The staff was courteous and helpful, especially on the club level. Will definately stay there again.
September 6, 2013
Rated 5 out of 5 by SouthwestOldie Great staff, comfortable rooms
All around good experience. Staff was friendly, including room service and restaurant staff. A very pleasant experience, comfortable beds, quiet rooms. Would definitely stay here again.
October 15, 2012
Rated 5 out of 5 by APAR Great, clean and convenient
We had pleasant one night stay at the hotel. It is excellent value proposition for anyone staying in Albuquerque. No complaints. Staff was very helpful as well.
I would stay here again.
July 1, 2013
Rated 5 out of 5 by Jilybean Exellentl
My mother passed and this was a hard trip for me. The hotel staff went beyond nice, they were so helpful. The hotel was clean,beautiful and very convenient to every place I had to go.
December 21, 2013
Rated 4 out of 5 by edward21 Pleasant visit in sunny Albuquerque
A comfortable, pleasant hotel.
Scenic views. Great rates. Would probably stay there again. Really appreciated the closeness to Albuquerque Sunport. A great place to stay in New Mexico.
August 15, 2012
Rated 4 out of 5 by MCN1107 Very convenient to airport and very good service
I would recommend this hotel for anybody with a late arrival or early departure from ABQ airport. The staff is very helpful and the rooms very comfortable, especially for SPG members.
July 16, 2012
Rated 5 out of 5 by mml09 Nice Location, Nice place
I stayed here one night before an early flight out of ABQ. It was quite nice. I would stay again next time I need to fly through ABQ. I have family in NM so sometimes it's necessary.
July 30, 2013
Rated 5 out of 5 by Maria777 This hotel is in a good area very close to the airport
The Hotel has all the business needs as required. Free computer and printing for last minute projects and good food service. Is also, very close to the airport and highways.
November 9, 2012
Rated 3 out of 5 by cptspg1 Middle of the road
Our experience here was middle of the road. We did not have an above average stay. The walls are thin, too thin for a airport hotel when travelers come and go at odd hours.
August 12, 2013
Rated 5 out of 5 Weekend getaway
i took the wife and kids for a weekend get away. The food at Rojo Grill was very good and the pool area very clean and relaxing. I will do this again before school starts.
August 1, 2012
Rated 5 out of 5 by d1598 Great Start to my trip
Exceptional customer service from room service. Chris was my server. The front desk could learn about a friendlier approach to customers from him. They were a bit stuffy.
August 28, 2012
Rated 4 out of 5 by Bidman Home Away from Home
The hotel staff is excellent. The rooms are very comfortable. The cafeteria serves hot, good tasting food. But a little pricey. Location is great. A home away from home.
August 17, 2012
Rated 5 out of 5 by RudyII A Hearty Welcome
I appreciated the genuine welcome provided by the Assistant Manager and his colleague upon arrival. The hotel had all the features of a first class airport facility.
September 12, 2013
Rated 5 out of 5 by Ali22 This is an excellent hotel.
My wife and i stayed at this hotel ( using our SPG points) and received an excellent service. Room was comfortable, and staff superbly friendly and accommodating.
October 23, 2013
Rated 5 out of 5 by RM13 Overnight Stay
excellent accommodations and very convenient to the airport. The bed was extremely comfortable and provided a very good night's sleep for my travel the next day.
May 14, 2013
Rated 5 out of 5 by TallyDad Great stay as always
My family stays at this hotel every summer and we always have a great time. The staff is fantastic and the hotel is within walking distance of the airport.
August 5, 2013
Rated 5 out of 5 by gaver The AC was so loud I couldn't sleep
The AC was so loud I couldn't sleep. It sounded like an alarm going off every time it was on.
I told the front desk and they said they would get it fixed.
July 29, 2012
Rated 5 out of 5 by Mini4 great place close to airport
Choose this hotel because it was close to airport. The staff was great and we appreciated being able to get a shuttle to airport at 4:30 AM with no hassle!
April 6, 2013
Rated 5 out of 5 by Juan67 Airport proximity
Great staff, specially at check in. The young man at the desk was superb, very professional and understood my needs, even though it was just for one night.
January 27, 2013
Rated 4 out of 5 by GlenC02 Front Desk Staff
Front Desk staff did not recognize that we had a club floor room. She initially assigned a room that had not been cleaned.
Otherwise, it was a great stay.
April 1, 2013
Rated 5 out of 5 by Genie44 Finest hotel in Albuquerque
I was amazed by how beautiful this Sheraton is. Rooms are spacious and well appointed. Staff was professional and friendly. Food and beverages delicious.
December 13, 2012
Rated 4 out of 5 by LethalLaura Beautiful Rooms
They room I stayed in was on the 11th floor with a wonderful view of the city! The beds were comfortable the room was beautiful- I felt like a princess!
April 29, 2013
Rated 3 out of 5 by mpoint313 Hotel close to airport
The agent checking my wife and myself in did not seem very interested in his job. Maybe a bad day?
May 27, 2014
Rated 5 out of 5 by Dennis1110 Nice Hotel - Great Staff
Well cared for, clean and very accommodating. The staff was friendly. Would definitely stay there again if needing something close to the airport.
October 12, 2012
Rated 5 out of 5 by Stranded01 comfortable and modern
room was well appointed; lobby area is welcoming with comfortable seating, oversized chess & checkers, cozy/modern bar area, and attentive staff
February 28, 2013