Rated 5 out of 5 by GigiCALife Perfect Family Hotel!
We stayed at the hotel because of the shuttle service to the Disney parks but discovered the hotel had a lot more to offer. The rooms were very comfortable, the food at the pool bar was very good, we loved the pool slide and the pool sports. The gym had everything you need. There is a lot to do for the entire family. The staff was friendly, courteous, and professional. There are many, many restaurants within walking distance from the hotel. We are definitely staying at this hotel on our next trip to Orlando!
May 7, 2013
Rated 1 out of 5 by Ray66 Complicated
If you are looking for someplace to dump your bags and head to Disney than this place will do. Keep in mind there are better values out there. The fees they hit you with to park and for the WIFI that took me 2 calls and 15 mins. to connect are crazy. The pools and hot tubs had so much chlorine in them it made it unpleasant. The buffet is over priced and underwhelming, go to Shoney's it's cheaper.
Read carefully, because the deposit they take from, your account can take up to 30 days to be returned.
I stayed here MANY times when it was the Safari and enjoyed it much better. It was reasonably priced, which made the lack of help behind the desk tolerable.
May 16, 2013
Rated 5 out of 5 by Dennis60 I made the right choice. What service!
I had to choose between this Sheraton and another 4star across the way. I chose Sheraton based on value and now I can see I made a great choice. I visited the other hotel but found it a little stuffy. I love the total access to free internet in the lobby but the best feature of this hotel is obviously the pool area (which I could also enjoy seeing from my wonderful balcony). The pictures show how beautiful the two pools (plus 2 hot tubs) are but they can't show how wonderful, caring and dedicated the young pool staff are. They even entertain your kids if you like (or if your kids are bored with you). But top honors goes to Gary - - my wife has no idea how much he had to hustle to make that extra sour cream appear in under 100 seconds.
May 15, 2013
Rated 5 out of 5 by Javajerk Our Orlando stay
Amazing staff! Favorite are Marianna, Krystan, Jason, Oscar, Ivanna, Katie, Jonathan, Cody & Brenda
They go over and beyond to meet any and all our needs. We keep planning new trips to Sheraton LBV each time we return and always look forward to the next time we visit. We feel the hotel is like home and the staff is like family.
May 18, 2013
Rated 5 out of 5 by Jax39 Great facility, wonderful staff
From check-in to check-out, our experience at Sheraton Lake Buena Vista Resort was wonderful.
May 8, 2013
Rated 5 out of 5 by tank29360 Excellent Hotel with Great Staff!!!
From the moment we stepped into the lobby, we knew this was a Class Act. The Staff greeted us warmly and took care of our every need. The guest service went above and beyond to make our stay enjoyable. The pool area was heavenly and the pool bar was a great touch. Breakfast was tasty and filling. I would recommend the Sheraton to all that want a great night's rest near all the attractions, with hotel amenities galore.
May 5, 2013
Rated 4 out of 5 by Cjacks Only concern...
Street noise was a problem.
May 18, 2013
Rated 4 out of 5 by dmh32678 Very Pleased
I was very pleased with my stay at this Sheraton. I arrived late at night and the front desk was able to get me checked into my room in less than five minutes.
I was thrilled that SPG platinum members did not have to pay the resort fee or daily parking, When I made this reservation I did not see that anywhere and it was definitely a pleasant surprise.
The staff in the restaurant were always welcoming and very attentive.
The hotel did a good job on the renovation. The rooms designs are of course still from a long time ago, but they did a good job making it look newer. I did not have an opportunity to use the pool, but it looked like a great area.
May 6, 2013