Rated 4 out of 5 by brian Free Breakfast
I stayed at this hotal many times, usually they include the free buffet breakfast, I was surprised this time that they refused to throw it in, this time I guess due to the season I was actually paying more that usual, then I specifically asked the girl at the check in she would not budge, I asked to see the manager, and waited a while but the night manager did not show up, but when I went to my room the night manager did phone, and she said not included, and not even mention the price for I know they charge a lot but her final words were it I did not like it next time go some where else, she actually mentionned that I had booked in as a group I guess she was referring to SPG, do I get prejudiced for this, so my wife was not happy we di not some new places to try, maybe next time will take her advice and go some where else.
March 2, 2013
Rated 5 out of 5 by brutus1 Royal Orchard Sheraton Firing on all Cylinders
This hotel never ceases to amaze me. The location, view, club lounge, platinum recognition, shower, and wonderful staff throughout come together to make each visit special. On this stay, we had the pleasure of meeting Nimit. When there was a dely with check-in, he appeared out of no where and was efficient and a true ambassador for the hotel-one of the best Starwood emplyyees we have the pleasure to meet in a long time. The value for this hotel can not be beat. The fitness center, pools, and gardens were all good.
March 2, 2013
Rated 5 out of 5 by Mark Excellent River View
Your hotel was fantastic. We had a suite over looking the river in two directions. I was fantastic! The food was also excellent. We had the seafood buffet on the river. Great but I was disappointed to find that our drinks (coffee and juice) were not included in the buffet price. On a service note, I stopped by the concerige to book a river boat dinner and was told after he checked two boats that everything was booked for the weekend. Then at night I see hundreds of boats! Hard for me to believe he did all he could.
March 1, 2013
Rated 5 out of 5 by subha Very beutiful view and staff of the hotel very friendly
The evening chaopaya river view from the room is excelent and very romantic.
The buffet lunch and dinner in the river side resturant is very exciting with lot of variety.
most of all all the hotel staff ( reception, resturant,lounge) are very much helpful and freindly.
February 28, 2013
Rated 5 out of 5 by Fred On the river
It's such a bonus being on the Bangkok river - never a dull moment from your room, the terrace bar, or dining, And free shuttle boat to the central pier, as well as being next to a shopping mall with restaurants, and jetties for the public ferries; and we welcomed it being a little cooler with the river breeze. My only cavil is that the Sheraton makes you pay for wi-fi.
February 28, 2013
Rated 5 out of 5 by Polarhunter Outstanding view & location
we were on the 18th fl, but all rooms have a great view of the river. Free (short) boat ride to the train got you to most locations downtown etc.
Tour center kept us busy!
February 25, 2013
Rated 5 out of 5 by Paul64 Great Hotel
Very impressed with this hotel and the service we received. Would happily recommend it to my family and friends and would be happy to stay here again the next time we are in Bangkok.
February 23, 2013
Rated 5 out of 5 by PatandMiri Great location
We really enjoyed the location and facilities at the hotel. The boat ride to the BTS station was marvellous. So was breakfast. We hope to stay with you again soon.
February 23, 2013
Rated 5 out of 5 by Frida The Chao Praya's Secret!
The price and facilities of this hotel in the situation it is in has brought us back to the Royal Orchid 6 times now! It is an oasis in an otherwise hot, noisy, overcrowded city, that affords wonderful views of daily life on the river while at the same time allows full relaxation in an outstanding location. I wouldn't normally stay in North American hotels while in Asia, but this is a rule worth breaking in this case!
February 22, 2013
Rated 5 out of 5 by Vivian65 Royal Orchid Sheraton
My husband and I found the hotel staff to be by helpful especially the concierge. Everyone was very attentive. A wonderful hotel to return to in a nice location after a long day out in Bangkok
February 20, 2013
Rated 5 out of 5 by Sara4 brilliant short stay
We were made very welcome by all staff on arrival, and immeduately sent up to the Towers for checking in. Everything very efficient and friendly, especially the girls in the club room. Love the swimming pools, river views and the food - breakfast was a amazing! Will definitely stay again when in Bangkok.
February 19, 2013
Rated 5 out of 5 by Jan47 Superb Location
Nothing about this hotel disappoints. A haven in a bustling city.
February 19, 2013
Rated 5 out of 5 by John excelent hotel with good location
An excelent hotel for a very relaxing stay although you are in the middle of bustling Bangkok.
February 17, 2013
Rated 2 out of 5 by Rick51 This Hotel has gone down
We had to ask for a move to a different room after finding dirt and hair in the first room. Starwood Level floor.... pretty run down.
Won't be back.
February 17, 2013
Rated 5 out of 5 by SusanChris The perfect way to begin your stay in Bangkok
We really could not have been more pleased with our stay at the Royal Orchid. Its location is superb! We had a glorious view of the river in our very comfortable room. The staff were always helpful and the food was really great, especially the outstanding choices for breakfast and dinner at Etc. All the public areas are beautiful and well maintained -- and the spa is gorgeous! We felt very well cared for and pleased with the value-for-money and service we received.
February 16, 2013
Rated 5 out of 5 by Bastbjerg The place in Bangkok.
The Royal Orchid Sherraton is magnificently situated by the river, which in many ways is a part of the cultural part / development of Bangkok.
In 1893, when the France tried to Colonize Thailand, it was also just because a French warship was sunk in the right place in the "river" that France was forced to sail to the east, thereby avoiding Bangkok to become a colony.
All that one can not help but think of when sitting on the terres and beeing excellently hosted by the very gracious "crew".
Since 1984, when I was at the hotel the first time, we have only had good experiences with staying at the Royal Orchid Sherraton.
If you are so privileged to live on the top floor, so it will be just another reason for a stay at the Royal Orchid Sherraton, should not only be "One night in Bangkok".
February 16, 2013
Rated 4 out of 5 by Jlo1211 This is what being SPG is all about
Brilliant hotel at a good location. Hotel has free boat transport which brings you directly to BTS skytrain station where you could venture around Bangkok with ease. Requested for late checkout and immediately I was recognised as a premium SPG member and got a 4pm late checkout this allowed us ample time to visit the floating market at Damneon Saduak. What a pleasant visit.
February 15, 2013
Rated 4 out of 5 by concorde01 best of
I use to be in this hotel about 3 times a year. The new staff have made good ameliroration, specially to the lounge, quality of food and changing every day, new barbecue around the small pool and new buffet at Giorgio's restaurant.
Staff always so kind and efficient with smile from the doorman to the GM
February 15, 2013
Rated 5 out of 5 by sidestick Hotel with excellent service
one of the best recommendations for Bangkok to stay at
February 12, 2013
Rated 5 out of 5 by cogirl Wonderful escape.
After a busy day of sightseeing and braving the traffic of Bangkok the Royal Orchid was a welcoming ending to the day. The rooms were large and comfortable and the property had everything needed to relax and enjoy. The staff was very helpful with all our needs.
February 9, 2013
Rated 4 out of 5 by ed2713 this hotel has everything you need to stay in bangkok
the hotel was very comfortable and had all the facilities you needed. It was close to all the activities we wanted to do and see and the service was excellent
February 6, 2013
Rated 4 out of 5 by junior Nice but too expensive
You charge too much for drinks in the bar and at the pool. At the price you charge for rooms, it is a must, tah internet access should be free all over the hotel included the rooms.
February 2, 2013
Rated 5 out of 5 by Nevsky Great Value, Luxury and Platinum Treatment
Fabulous Platinum treatment. Have always gotten a suite upgrade. Wonderful lounge. Choice of main dining room for one of the best buffet breakfasts in the world. Great choices of quality food. Friendly staff. Can't wait to go back.
February 1, 2013
Rated 5 out of 5 by Brechincruiser Very nice hotel overall
This is a very nice hotel with friendly staff, very nice food, the buffet breakfast was brilliant and the evening buffet was excellent, good value for money. Our room had a river view which was great, perfect for jumping on river shuttle boats. One shopping mall right next door and another a few minutes walk.
January 31, 2013
Rated 5 out of 5 by Shobhit Loved staying here.......
The hotel is located in a prime location....free shuttle to the local railway station that takes you straight to the mail shopping mall.
Very clean and tidy, helpful staff......PLESANT STAY!
January 30, 2013
Rated 1 out of 5 by ianmac lost business for one bottle of water
This hotel is one of our very favourite hotels in the world and we have been staying there for many years. But last night changed my perception totally. 4 of us had an early check out and I had prepaid for 4 x breakfasts. Because of early checkout, breakfast was forgone. But they charged me 110 BHT for my guests who used a whire top bottle of water in the room instead of the free bottle of water! I would have thought that as they gained 4 x breakfasts they had been paid for and didnt have to serve, 110BHT for a bottle of water would been an easy credit. Not so. They made me pay. So I think next time I will find another hotel.
As business man, I would have credited the 110 bht knowing that I had scored payment for 4 breakfasts that were not used and anyway, with a loyal cusomter, repeat business means more than a lousy 110 BHT
January 29, 2013
Rated 5 out of 5 by John618 Excellent comfort and conference facilities.
Sheraton has always been one of my favourite hotel chains for regional conference and R&R events. I am always pleased to recommend the hotel, especially Sheraton Towers in Bangrak to friends and business associates. Keep up the great work, Team Sheraton!
January 27, 2013
Rated 5 out of 5 by GrantNoey Great hotel, excellent staff
Recently we stayed at the Royal Orchid Hotel in Bangkok. They say that people make a business and it could not be more true at this hotel. The staff is professional, helpful and everyone is always smiling. Even the General Manager was kind enough to take a few minutes to ask about our stay. For amenities the hotel has everything you could ask for, great restaurants, great pools, and an excellent location. Thank you to every staff member at the hotel for making our stay there a memorable one.
Grant & Noey
January 24, 2013
Rated 5 out of 5 by DrPR Great service
Excellent stay overall. This is our third visit to Royal Orchid Sheraton.
Great Platinum recognition and wonderful service from K. Chunyanuth at the Club Lounge and the Front Desk staff, including K. Nimit.
Wonderful view of the Chaopraya River from the room.
Two minor issues: Room 2824 was missing a sofa in the living room and there was no turn-down service provided during this stay.
January 23, 2013
Rated 5 out of 5 by supatight80 Excellent Platinum Recognition!
This is one of the 2 Starwood Properties that I stay at while transiting in Bangkok. Excellent Platinum Recognition. Always been upgraded to their executive suite with great views of the river (and I only used 2000 points). Food at the club lounge is fantastic and filling. However, I do believe that they need to change their couches in the lounge. Showing wear and tear. Other than that, simply perfect executive suite rooms
January 20, 2013