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Rated 4.2 out of 5 by 455 reviewers.
Rated 5 out of 5 by by the seahore Key West was a very interesting place to visit. Sheraton provides a free shuttle to "downtown" every 30 minutes. This makes it easy to see the town without the hassle of parking! February 3, 2013
Rated 5 out of 5 by Hotel has great pool and shuttle service to duval street Hotel has a great king suite with plenty of room. Also has a great pool, and shuttle service to duval street. If you miss the shuttle it's a $10-$12 cab ride, which isn't bad. February 7, 2013
Rated 5 out of 5 by Another Fantastic Vacation Smather's Beach is fantastic. We love the resturant and the staff as so attentative. The rooms are perect for a family of four with eveything you'll ned for a great vacation. June 18, 2013
Rated 3 out of 5 by hotel was nice...restaurant not worth it for it being a sheraton the hotel met all our needs except if I stay there again I wouldnt eat at the restaurant again. My food was raw. Waiter comped my meal but definately wouldnt eat there again November 20, 2012
Rated 5 out of 5 by GREAT LOCATION I would recommend this hotel to anyone who would like to soak up some sun and have fun on their vacation, The beach was just across the street. I'm ready to go back! September 9, 2013
Rated 5 out of 5 by beautiful! The room, lobby, and grounds are really gorgeous at this hotel. The staff was very accommodating, and the shuttle was convenient to take downtown. Would stay here again. December 29, 2012
Rated 4 out of 5 by Nice Staff Staff was extremely nice and helpfully. I want to thank you for taking the time to ship my sons fishing pole back to him. He was so upset he left it. Had a great time. September 12, 2012
Rated 5 out of 5 by this hotel exceeded my expectations The hotel shuttle to and from old town was an excellent advantage. the staff was attentive an very helpful in answering any questions and taking care of any concerns. September 21, 2012
Rated 5 out of 5 by Quiet Nice and quiet and away from the crowd. Beach is across the street. Shuttle service to downtown was excellent. "Goose" and Anita on the wait staff are excellent! January 27, 2013
Rated 3 out of 5 by Upgrade? There were better rooms available for the entire time I stayed there. As an SPG Platinum it would have been nice to have an upgrade offered. November 11, 2013
Rated 4 out of 5 by First Key West visit Great accommodations with easy beach access. Lots of simple ways to get to the heart of town when desired and quiet at night. Concierge staff extremely helpful! April 5, 2013
Rated 5 out of 5 by Key West One of our favorite locations. The hotel is located off the beaten path and across from the beach. Always treat us well and the hotel is a great place to relax. November 4, 2012
Rated 4 out of 5 by This hotel was very relaxed and had everything we needed We thoroughly enjoyed our stay .The location was great .Time and easy access for beach ,pool downtown .We hope to be able to come back next year .Very pleased February 13, 2013
Rated 5 out of 5 by One of the best kept secrets on the island The Sheraton is one of the best kept secrets for travel lodging on Key West. The price is very competitive, location great, and the amenities are incredible. May 19, 2013
Rated 5 out of 5 by Great Hotel Hotel was excellent all around -- nice surprise! January 16, 2014
Rated 5 out of 5 by A wonderful experience Convenient shuttle service, a major plus. Rooms were a pleasant surprise, spacious and very clean. Overall a great experience. Will definitely come again. August 4, 2013
Rated 4 out of 5 by great staff the staff was great.made me feel very comfortable like I was at home.very clean and updated.breakfest was very good but lunch and dinner was mediocre. September 20, 2013
Rated 5 out of 5 by great stay Hotel was great. Clean, comfy and great location. Ocean and beach right across street. Felt like home (almost)!! Staff was great from check-in to check-out. October 12, 2012
Rated 3 out of 5 by room damage Cracks in walls water damage I realize i am in FL but with the money the hotel cost you would think the damage would be fixed before guests used the room August 17, 2013
Rated 4 out of 5 by Furniture The hotel grounds were nice. Staff very friendly. The furniture in the room was uncomfortable. The cushions on the sofa were ripped and zippers were broken October 17, 2012
Rated 4 out of 5 by Met my expectations We were elated to actually stay in a hotel where the hotel photos matched the facility. Our suite was welcoming and clean. The kids had a wonderful time. August 21, 2012
Rated 5 out of 5 by Great Stay This hotel was wonderful. It was clean, spacious, and well maintained. The staff was freindly and accommodating. I would definitely stay there again. June 20, 2013
Rated 5 out of 5 by Great Place A great place to relax and enjoy life, Every staff member was friendly and polite. We could of not asked for anything more. A return trip is a must. March 1, 2013
Rated 5 out of 5 by Great location, awesome service We thoroughly enjoyed our stay. Had one "concern" and manager addressed it immediately. Will recommend this hotel and staff to family and friends. May 5, 2013
Rated 5 out of 5 by Weekend Gateaway Best hotel for Smathers Beach in Key West. Pool is great and the staff were wonderful. Jacuzzi was out of order though. Gym was great! October 14, 2013
Rated 5 out of 5 by Great Service This is one of the best SPG properties I have stayed. Great Locaiton. The staff makes the hotel., Very friendly and helpful. I will come back. March 26, 2013
Rated 5 out of 5 by Wonderful... This place was amazing. We absolutely loved our stay here. It was clean and everyone was extremely freindly. The shuttle was a very big plus. February 4, 2013
Rated 5 out of 5 by Excellent Staff The entire staff at the Sheraton Suites Key West makes you feel welcome and truly understands the importance of excellent customer service. February 13, 2013
Rated 4 out of 5 by Best Hotel for the Beach a well run hotel with great pool, bar and restaurant facilities on site, and across the street from the best beach in Key West! October 15, 2013
Rated 5 out of 5 by great time, friendly staff We met friends and family, and has a great time. The hotel staff were friendly and helpful and rooms were clean and I love the bathrooms. April 23, 2013
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