Rated 4 out of 5 by 062013 Registration/reception needs some work
Room, bell staff was great. Front desk was exceedingly unhelpful when I had a package delivery, despite the fact that I had received a room message indicating its delivery. Fortunately, the bell staff was great. But, the front desk appeared bothered that i had asked and completely blew me off.
Rated 4 out of 5 by IEVtravel Excellent location, needs some cleaning
Everything was actually great about this hotel! The only couple of things were that it needs a little cleaning (hallway and room floors are VERY dirty and stained).
Other than that, VERY convenient spot and we will be recommending the location to others!
Rated 4 out of 5 by CDaily1 Excellent Seattle Location
I often stay here for business. Great location, great service and nice facilities. This is the first time that there was noticeable noise from adjoining rooms. I was on the preferred guest level and the room above me must have been a common area which was very noisy. Room was large, but the noise was tough to deal with.
Rated 4 out of 5 by kareem This hotel has great features
location, service and room cleanliness were the highlights of this hotel
Rated 4 out of 5 by cat2lam comfortable but too expensive for many people
bed was excellent. parking was not discounted for lengthy stay. will pay extra for local/calling card phone and wifi. bathtub has concave bottom--uncomfortable to stand. includes pool and fitness center (never used)
Rated 4 out of 5 by TwoWs Wonderful location and stay
There are two reasons I did not rate this stay 5-stars. 1) the option to have two double beds on the club level was not available... it would be nice to at least have a few club level rooms with this type of accommodation. The guest services rep who checked us in was wonderful and found us the next best available - so I do appreciate his courtesy and support very much. 2) The valet system at check in was VERY slow... as was the check out... it was a cluster out there and I witnessed both at check in and check out many valet staff standing around talking to each other rather than showing initiative to get cars in and out. I sat in my car when I first pulled in for at least 3 minutes before anyone paid attention to us to have us pull forward to where they wanted our vehicle... same thing on check out - many people just sitting in their cars waiting for someone to assist - and those "someones" were just standing around talking to each other. Not what I expect at a high-class Sheraton.
Rated 4 out of 5 by park Need parking choices clearly listed
Good location and hotel. It would be helpful for the hotel to recommend self partk options and/or have accurate valet parking info for their hotel on their own website. (Site lists $44; receipt stub said $37 but the actual price was $46 + tip for a night)
Rated 4 out of 5 by Granpa117 Great Location
Came to Seattle for an overnight to take our young grandsons to the Space Needle. The hotel was so convenient (easy access off the highway and very central) and by staying on a Club floor, the boys enjoyed the spectacular views from the very wide window sill. The staff in the Club Lounge were very helpful and the room was comfortable with great beds. Pool on the 35th floor was a nice extra. All in all a great stay.
Rated 4 out of 5 by mac2013 comfortable
Very clean and comfortable
Rated 4 out of 5 by Traveler2013 The Hotel met my needs
This hotel is in a convienent location to all your business and personal needs.
Rated 4 out of 5 by Bissli Average Service, good hotel
My room was clean and waiting for me when I checked in at 1:30pm. I was hoping to get access to the SPG lounge as I am an SPG member but the hotel was too booked, The attendant that checked me in was pretty aloof and standoffish.
I used the spa which was clean and had a lot of equipment. A couple of the treadmills need their video/audio function repaired.
Rated 4 out of 5 by Patty58 Comfortable
The room was very comfortable and spacious
Rated 4 out of 5 by Peter787 Room upgrade
I was offered a room upgrade but the corner room I thought I would get wasn't available
Rated 4 out of 5 by Traveler35 Convenient for convention center
Hotel was fine. Just found the sink area in the bathroom to be very cramped if two people are occupying the room.
Also there was absolutely no place to hang a dress. Closet (amoire) could only accomodate a suit. No room for a longer lenth garment.
Rated 4 out of 5 by carrie83 Good Hotel..but...
The Sheraton Seattle was a good hotel to stay at. The staff was really friendly and was very accomodating. Would I go back to the hotel? Maybe... but first they will need to fix their water heater if I was to go back again. The water from the shower was luke warm at best, which wasn't good because it was so cold in Seattle.
While the maids kept our room clean, I recommend they change out the snacks every so often. The items were dusty and I even saw a snickers bar broken in half.
Rated 4 out of 5 by HepperT Great for Family Fun
We decided to spend a night in Seattle upon our return from a family vacation in Las Vegas. We wanted to be close to the waterfront and the Sheraton location is perfect for wandering to Pike and take in some dining and shopping all within walking distance.
Rated 4 out of 5 by KIDZRNSeattle Weekend get away
My daughter and I come this same weekend every year. She attends a convention nearby and I enjoy the hotel and the city. Staff are very friendly. We stayed on the club floor and the lounge with cont. breakfast and yummy evening snacks with hot dishes like chicken in puff pastry made it worth the little extra. I had a small problem Friday and Rose, the evening manager, was wonderful and took care of it right away! I love the wonderful beds and the toiletries have a incredible fragrance. Be back next year!!
Rated 4 out of 5 by Reid79 Excellent Location
I stayed with my girlfriend here for 1 night in March. It just so happened to be the same weekend as some sort of Anime Convention. Lots of people dressed up in costumes. The staff handled everyone well and the check-in / Check-out process was very smooth. The lobby had free wifi which was nice but it wasn't free in the room. We stayed at the hotel mostly for the great location. It is right in downtown and easily walkable to all major spots. Overall I enjoyed my stay and would book this hotel again.
Rated 4 out of 5 by TheWongs fun chess table
nice 1st floor lobby area with activity table for kids (and adults), Sheraton should put 1 or 2 more of these.
Rated 4 out of 5 by LuluJ Perfect location
I was in Seattle for a conference and the Sheraton is in the perfect location. Next to the convention center and within easy walking distance to great downtown attractions.
Rated 4 out of 5 by jabk26 You almost get what you pay for
The facilities were amazing, the staff phenomenal in their proffiessionalism and quickness. The one thing that I did not like was how clean the room was. There was a few pieces of garbage behind the curtain when I pulled it aside and under the bed.
Rated 4 out of 5 by Dental35 Mostly Predictable
Room service while very prompt was lacking. The food quality was below what I have come to expect of Sheraton, served less than hot, undercooked and a minimal service setting. The iced tea had little ice and no sweeteners provided.
My room while clean was messy, every lamp shade was severely tilted and the curtains were always closed but hung up on the furniture, everything very noticeable when you first enter the room. All staff I encountered were very pleasant and knowledgable..
Rated 4 out of 5 by NCtraveler61 My Seattle visit
Excellent choice for my stay during recent 5 day conference in Seattle. Conveniently located to all the downtown has to offer. Would recommend to anyone considering a stay in Seattle.
Rated 4 out of 5 by tac03 My internet was suppose to be free
Needed to contact the desk regarding free internet each day in order to rehook by internet.
I chose the green but it still would be nice to have the garbage emptied daily and coffee and tea set up daily. Not sure if I would do it again.
Rated 4 out of 5 by Islstox Heating system noise
First, I've stayed at this particular Sheraton several times, and it is actually one of my favorite hotels. The staff is great, location perfect for downtown meetings, and it's very clean.
My last stay, not so great. The heating system makes a very disturbing, deep noise when it kicks in. Unfortunately, I didn't settle into the room until around 10pm, and didn't notice it until nearly midnight. It made for a very uncomfortable evening, which affected the rest of my travels. Please ask someone to pay attention to this matter, and keep up the good work.
Rated 4 out of 5 by GJ24 Great Location
Check in good
Front desk staff efficient enough if a little cool attitude wise.
Room very good and very clean, comfortable bed and has all the amenities you need.
Corridor noise very apparent in room, at one stage I thought my door was still open!
Hotel facilities very expensive i.e. Room Service, Bar etc $50 for a soup and salad and Coke.
Overall comfortable and location very good, Hotel and Staff think they are better than they actually are.
Rated 4 out of 5 by Rporte621 Great room but...
I've stayed that the Sheridan for a few years and I always have a great time.
My only problem is the lack of a mini fridge.
But beggars can't be choosers
Rated 4 out of 5 by Yulbear Great comfort
In general I was please with the comfort, cleanness and staff.
The only thing could be a better service for the valet parking. You need more staff and be more efficient to manage car at peak time,
for exemple, phone was always busy... we needed to go outside to have our car ready...
And I consider pricing at the restaurant inadequate and the quality also... but the service was great.
Rated 4 out of 5 by mo26 refresh on robes
room was clean, but no shower cap and the robe really needed to be changed
Rated 4 out of 5 by ComicLover2013 Great Stay
Everything about the Sheraton was top notch. The only complaint i would say is the restaurant attached to the motel was overpriced for the food. It was however convenient and met our needs in that way but the bill was a little steep.