Rated 5 out of 5 by AJB2237 Great location and great experience
I wanted to thank you again for your staff's hospitality and professionalism and to let you know how much we enjoyed our stay at the Sheraton Hotel in New York City. We came to New York hoping to see as much as could of your exciting city and we definitely accomplished that. Now I know what Frank Sinatra was referring to when he said that “I want to wake up in the city that never sleeps”. We look forward to being a part of it again soon.
Rated 5 out of 5 by PePe516 Excellent hotel!
Always enjoy this hotel! Excellent, central location in Manhattan. For those who do not want the typical "New York boxed room" and desire a spacious, comfortable room for your NYC stay, this is the hotel for you.
Rated 5 out of 5 by MissLynn Hotel was perfect for my needs
Close to everything
Subway, restaurants, shopping
Rated 5 out of 5 by RockyMountainSkiier Consistantly good
Our New York hotel of preference..and there are a lot to choose from! This hotel is well located, well staffed and well mantained. We know there won't be any 'weird' suprises so we keep coming back.
Rated 5 out of 5 by Casinochips Great Hotel!!! A Must Stay!
My family and I had a great experience at this property on our last trip there. We have stayed there many times and on our most recent stay we were really pleased with how well we were accommodated by the front desk at check-in. Our room was by far the best we have stayed in at the property. I told the person checking us in that we were traveling with children and they gave a really nice big room. I love the club lounge at this hotel and the staff up there is really great. They always recognize us and give us great service. We had a small water leak in the room and the front desk sent a maintenance person up very quickly to address the problem and all was resolved. My only complaint after staying here many times over the years is that the lobby bar closes too early on Fridays and Saturdays and the lobby bar staff are not as welcoming as the staff in the club lounge. When we come to NYC with the kids we always stay here. Overall, this property is in perfect proximity to other bars, the subway, Broadway shows, times square and central park. SPG really treats their members well and that's why we bought into an ownership share. We will definitely be back to this Sheraton in December. Thanks for making it a great family trip to the big apple!
Rated 5 out of 5 by Willybill40 Our Stay in NYC
Room was very clean and the staff friendly.
Perfect location to everything in NYC.
Rated 5 out of 5 by Selena BEST HOTEL IN MANHATTAN
Great experience!!! The hotel has a very good location, we did not missed anything in Times Square, the Theater, the shopping, and the amability of the hotel personnel, we all had a great time.
Rated 5 out of 5 by cook123 Great Night's stay
I booked this hotel for only night. Wish it had been two. It was wonderful. From the reservation's department which helped me find the best rate, to the check in to check out.
I would recommend this hotel to anyone.
Rated 5 out of 5 by Ryna Wonderful hotel, great staff
Just an awesome experience! I was in New York for an event and the location was great. The lady at the FD that checked me in was absolutelly great and very welcoming, sorry dont remember her name but if it is possible please tell her that me and my friend both appreciate her great attitude and a pleasant customer service. The room was clean, good size and with a nice NY view. I will definitelly recommend this hotel. Unfortunatelly we did not have time to try the restaurant, but will do the next time I stay there.
Rated 5 out of 5 by Lauren31 Beautiful hotel great location!
I originally booked the hotel in hopes it was clean and a decent location since I was traveling with my 11 yr old daughter. It exceeded every expectation! The rooms were clean, new and a nice size. Above all the location was the best, we walked everywhere!
Rated 5 out of 5 by Debby49 Fantastic Hotel & Location!!
This was not my first trip to NYC but was my first time staying at the Sheraton Times Square. This hotel was wonderful in every aspect. The location is perfect, as it is a short walk to Times Square, Rockefeller Center, Central Park, and the Theatre District. Not to mention great restaurants in the immediate vicinity. This will be my first choice hotel for all my future visits to NYC.
Rated 5 out of 5 by aroxie79 Love this Hotel!!
This is my 2nd. stay at your hotel. We loved the new upgrades in the decor and carpet! This hotel is classy and the staff is always so helpful and act very professional.I will only stay at the Sheraton New York Hotel when I visit N.Y.C. I Love your hotel!!!
Rated 5 out of 5 by Storebuilder Time Square was great
Loved being there. My room had pretty thin walls as I could hear the neighbors on there phones, talking in their room or in the hallway late in the evening. That would be the only place of improvement. Staff was great. Breakfast was great. Really enjoyed my stay
Rated 5 out of 5 by KIMJOY The location is amazing!
The hotel is wonderful, but the location is to write home about!
Rated 5 out of 5 by Campos64 "Great Stay"!!
This hotel met our every need, the beds were so comfy, that we almost forgot to wake up in the morning to go sightseeing.Our room was big enough to accommodate the four of us, very clean and pleasant. The staff behind the counter were first class in accommodating me and my family's needs. The Concierge downstairs were very helpful and nice . This Hotel is in the best possible location, we walked everywhere with no difficulty at all. The Cleaning staff were very friendly and considerate. There was one issue with the bar fridge, but that was quickly resolved with no problems thanks to the very understanding staff..Our stay was very very pleasant and I would definitely stay here again and I will certainly be recommending this classy hotel to my friends and other family members also. Thank you to you all...
Rated 5 out of 5 by Palmeranski Great location, very nice room
This hotel has a great location - close to Times Square but not so close that it is super-noisy. Room was spacious for NYC and very clean. The hotel has obviously gone through a recent renovation and the room is very tasteful.
Rated 5 out of 5 by Bobby7 Nice weekend
Great location for shows and restaurants
Rated 5 out of 5 by Gaut The location is excellent
Great hotel right in the heart of the city. Close to just about everything and my office.
Safe, clean and great rooms....
Rated 5 out of 5 by TKby3 Working stay
Working stay and when I needed rest the room was perfect.
Rated 5 out of 5 by hatzhead excellent hotel
i loved how close this was to everyhting. our stay was excellent!!!!
Rated 5 out of 5 by BOLO Cool Place
The hotel really maximizes it sapce to give you the best overall quality hotel experience. The room was clean, comfortable, and well furnished. Its also well within walking distance from everything that you need.
Rated 5 out of 5 by Nana246 Nice place to stay in NYC
Quick car valet and fast check in. Efficient and friendly staff to meet your needs. Elevators very fast and never a wait. Very comfortable bed and pillows. Great location for walking to theater, Lincoln Center, Moma and 5th ave. Enjoyed our stay.
Rated 5 out of 5 by Robynn Good location
The only issue I had was a miscommunication in regards to our late check out as a SPG member.Housekeeping wanted us out to clean the room and even had a supervisor tell us it was time to check out. The 3:00 check out was in the computer.
Rated 5 out of 5 by Thaigrl Perfect Hotel & location
The hotel was walking distance from major attractions and the subway. The staff was very helpful & friendly. The newly renovated room was update with the most modern features to include decor. I would definitely recommend to a friend and stay again in the future.
Rated 5 out of 5 by wenonly1 Great hotel with great location
Great SPG Platinum regconition. I booked two nights durjing a holiday weekend, the rooms were sold out but the hotel managed to upgrade me to a suite. It was so beautiful and elegant that I did not want to leave the room and hotel. Very nice service. One of my best experience with hotel.
Rated 5 out of 5 by kelly70 Very conveniently located
Not hard to drive in and out. Near our interests.
Rated 5 out of 5 by Glenn123 Great location/staff in NYC
Based on some reviews, I had some concerns about staying at this property for our family vacation. We are just back, and I felt it important to highlight that our stay was excellent. Daenous (sp?) pronounced Donnis, at check-in was really helpful and courteous as were both Concierge attendents who helped us book great meals.
Rated 5 out of 5 by CalGoldenBear I am always pleased with service and SPG Recognition
I have been staying here on multiple occasions each year for quite some time, and am always pleased with the service. I often arrive early in the day, and was very impressed on my last visit by how quickly they found a great room for me at 9 AM after a sold out night.
Kudos and thanks...see you again in January!
Rated 5 out of 5 by Advisor Terrific Staff!
For a hotel in this location and with this degree of competition on all sides, the Sheraton New York is a delightful safe harbor in a turbulent sea. It's rooms are quiet, and the staff is amazing - it has been two years since our last stay here, the hotel has been renovated beautifully, and Muhammad in the Club Lounge recognized us immediately and addressed us by name. How many times will you experience that degree of familiarity in a big-city hotel? Simply the best!
Rated 5 out of 5 by CSolis This hotel has great service
I had a wonderful experience at this hotel.