シェラトン・シアトルホテル

  • アメリカ合衆国
  • 98101
  • ワシントン,
  • シアトル
  • 1400 6th Avenue
  • マップ

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Rated 4.1 out of 5 by 1088 reviewers.
Rated 3 out of 5 by Reservation/Billing Errors Folio was billed to incorrect credit card after being assured it would not be billed. Major hassle and headache at checkout since staff failed to extend original reservation by one day (once again, assured by staff this had been taken care of but . . . no). Staff really didn't care when it came time to check out that all the assurances made never were actually achieved. Very, very disappointed. August 26, 2012
Rated 5 out of 5 by Well Rested in Seattle Stayed for 2 nights while in town to watch the Toronto Blue Jays play the Seattle Mariners. Hotel was great, staff was pleasant and helpful, room was great, only factor was the tv was a bit small(I have great vision, just seemed small). Hotel was in a great location with a 5 min. walk to Pike Place Market or the water front and a 15-20min walk to the ball diamonds. Would definitely stay again. August 11, 2013
Rated 5 out of 5 by ASHRAE Enjoyed stay for ASHRAE conference June 28 - July 2 July 5, 2014
Rated 4 out of 5 by Great location The hotel has a great location, is very clean, and has very nice rooms. I found that housekeeping did not always replenish things that I had used such as soap, coffee, and towels. In comparison to the quality of the hotel, I thought that the housekeeping was not at it's best. June 6, 2014
Rated 4 out of 5 by Excellent central location Have stayed here a few times before - always friendly and a v high standard. Proximity to the Convention Centre a plus esp when it is raining. V quiet - also curtains close well to provide darkness for a good sleep. A liittle dark in the side parts of the restaurant but I could see my food! It would have been hard to read for example. Sevice was friendly and fast. I will be back. March 10, 2014
Rated 4 out of 5 by Great Location This hotel is well situated, right in the middle of downtown Seattle. You have easy access to the light rail and monorail, and lots of the sights are easy walking distance. The hotel is also quite nice in terms of amenities and such. The only thing I was a bit surprised by was the comforter on our bed--it had some strange red stains on it. I'm not sure if this was lipstick or something else. July 2, 2013
Rated 3 out of 5 by Not like usual Were there Dec 19th for one night. Have stayed there many times previously. This time our neighbors were quite loud and we had no hot water for our shower in the am and the bathroom really smelled of mould. This was not our normal experience there, it is usually way bettter. Back again in a day so will be a good comparison. Will still stay there for sure must have been a one off kinda thing December 20, 2012
Rated 4 out of 5 by Weekend Getaway This hotel is perfectly located in downtown Seattle. Room was comfortable and clean, however lobby very busy and floor 26th floor off elevator a bit dated and worn. Wish we were upgraded to a club room or at least club access for workout facility but denied when asked at check-in. Did notice club rooms available when looked at on-line so confused by that since I am a lifetime Gold member. October 28, 2013
Rated 4 out of 5 by Great Staff and Location My company held our annual conference at this hotel and the staff went above and beyond in everything. Everything was clean, the staff was polite and helpful and we got a lot of good feedback from our guest as well. If you are going to be staying in the downtown Seattle area this is a great place to be within walking distance of local attractions and an assortment of wonderful resturants. September 17, 2012
Rated 4 out of 5 by Bathroom Imporvements The bathrooms are very loud you can hear the person next door in the shower as if they were in your bathroom. Also, the toilet paper is so cheap that you have to use 3-4 times as much which means flushing the toilet that many times as well. The cheap parer is rough on the butt as well. You would think a nice hotel would have nice toilet paper, NOT. April 28, 2014
Rated 2 out of 5 by Disappointing Room had no bathroom amenities at check in, bedside table was dusty and I had to dust it, bathroom toilet paper was cheaper quality than at the airport, bedside light was broken and not fixed at my request (yes a bulb was put in, but it still did not light up). No free WiFi. Overall, sufficiently poor so that I will not stay at Sheraton again when I register for other conferences. February 17, 2014
Rated 4 out of 5 by Many thanks to the front desk team on Dec 13th I was staying in Sheraton Hotel in Seattle the night before my wedding) And my bridesmaid ordered a bottle of sparkling wine to my room to celebrate a bit, kind of "bridal shower". The Hotel's front desk team made a really wonderful surprise sending this wine to us as a present))) It was great) Thank you very much Sheraton's front desk team on December 13th, 2013. We were very happy))) December 31, 2013
Rated 2 out of 5 by Room temperature I have stayed at the Sheraton in Seattle a number of times and have always been very happy with my stay. However, this stay had me quite frustrated all night long. The room was hot. I was unable to reduce the room temperature no matter what I did. I ended up lowering the thermostat to 62 degrees but it still felt like 78 in the room. I couldn't sleep and made for a very unenjoyable stay. December 14, 2012
Rated 4 out of 5 by PHulse Good hotel in the centre of Seattle. Can also be reached via Light Train from Airport. Just another good Sheraton Hotel. June 28, 2014
Rated 4 out of 5 by Good Experience I enjoyed my stay at the Sheraton. It had good accommodations was clean and had an excellent gym June 30, 2014
Rated 5 out of 5 by Great Hotel but for Delta reservation Was notable to obtain a boarding pass for a delta flight July 3, 2014
Rated 4 out of 5 by Facility good, service needs work We were in the Sheraton for a conference. Facilities were nice. We reported a slow draining bathroom sink three times during our stay, but it was never fixed. We declined the mini-bar refrigerator key on check in, but a key appeared in the room on the second day of our stay and we were charged for an item we did not consume. The hotel is fine, but some work is needed to improve service. October 4, 2012
Rated 5 out of 5 by Great stay My stay was enjoyable. The room and the lobby were comfortable and inviting. It is very close to the Washington Convention Center and a short walk to Pike's Market Place and the waterfront. Closeness to many shops and the river makes it conveneint to get away between meetings. I wish the fitness center offered more treadmills. It was always a line to use them. 6:00-8:00 am is peak time. March 22, 2013
Rated 4 out of 5 by Wonderful location & service....bed linens need help! The hotel location is superb for dining and shopping which is exactly what we wanted to do over the holidays. The room was great with a wonderful view however the sheets on the bed reminded my husband and I of the time we had to add a plastic sheet to our daughter's bed as she was being potty trained! They were scratchy and noisy and not very cozy. Maybe too much starch?? Please change! December 29, 2012
Rated 4 out of 5 by This hotel has terrific amount of outlets for computers in the lobby We had a corner room with fantastic views of the city and water. The room was quite large. Plenty of windows to enjoy the views. June 26, 2014
Rated 3 out of 5 by Sad Really disappointed that you got rid of the hot tub. Everyone I talked to who was staying there shared the same sentiments. I know it was cost effective because you had to spend to bring it up to code, but i think we will stay places that have one. It was part of your best amenities. the pool and hot tub go together. Esp since your pool is cold, consider making the pool much warmer. December 9, 2013
Rated 4 out of 5 by Housekeeping very average Bed sheets were never changed in the 6 days/5 nights that we were there. Only towels and bathroom necessities. No cleaning. June 27, 2014
Rated 2 out of 5 by Disappointment Very disappointed, in that when made our reservation, we specifically asked for a room with a view for the Space Needle to view the fireworks for News Year Eve. Phone reservationist recommended Club Room (much higher rate than standard room) and reserved the room. Day of arrival proved there are no views of the space needle, therefore our excitement for stay was gone. Totally misled. January 3, 2013
Rated 4 out of 5 by Great comfort In general I was please with the comfort, cleanness and staff. The only thing could be a better service for the valet parking. You need more staff and be more efficient to manage car at peak time, for exemple, phone was always busy... we needed to go outside to have our car ready... And I consider pricing at the restaurant inadequate and the quality also... but the service was great. March 4, 2013
Rated 5 out of 5 by Wonderful experience in all respects. The fitness facilities were clean, modern and ample and what a view! The club room had great food--breakfasts were delicious and the coffee, superb.Staff everywhere were friendly, not oppressive, and very gracious. Definitely recommend--especially for a conference or just a holiday stay. May 27, 2014
Rated 4 out of 5 by Great hotel, convenient location The downtown Sheraton Seattle was a large, well staffed, hotel right in the center of the downtown area. most all of the cities attractions were easy to reach by foot. The staff was friendly and professional. We stayed on the club level and the evening snacks and continental breakfast paired with the free internet made this an excellent value. The fitness room was large and clean . July 1, 2013
Rated 5 out of 5 by The Sheraton exceeded our expectations! There were 7 of us and every part of our experience at this hotel was AMAZING! From the front desk check-in staff Daniel, to the valet staff, bellmen, bar and restaurant staff and housekeeping. They all get the highest marks possible! The rooms were spacious and beautiful. Such an excellent experience! Thank you Sheraton Seattle! May 5, 2014
Rated 4 out of 5 by HVAC did not work properly We stayed at the Sheraton Seattle from June 16-20, we found the staff, service, and location and all other amenities excellent. We called three times to get the room cooler, we could not sleep because it was too warm, they turned the thermostat down but the temperature did not reflect the actual room temperature. No need to post this, it is intended only for an FYI to the Manager June 25, 2012
Rated 5 out of 5 by Overall Experience Great location, comfortable accommodations - would select this property again. June 29, 2014
Rated 4 out of 5 by Comfortable stay Comfortable bed and quiet room, helpful staff, pleasant stay overall. Restaurant is convenient. Clean, attractive public areas. *What could be improved is key access. The key cards de-magnetised a few times despite using precautions to keep them away from any sources or devices that would precipitate this. Inconvenient. Hopefully, this can be improved. April 8, 2014
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