Rated 5 out of 5 by irritatedtraveler The Staff is wonderful
This was a business retreat that lasted 3 long days. I arrived from the East Coast in a frustrated and bad mood and left after a succesful meeting in a great mood. We were well taken care of. Particular thanks to Vanessa at the front desk for taking care of this traveler who arrived irritated from my trip. What a professional!
Rated 5 out of 5 by eggs23 Great Weekend
The hotel was very helpful with setting my group up with reservations and tickets for events. It made the trip that much more enjoyable. We celebrated a birthday and had a bottle of champaign waiting for us in our room. What a nice touch,
Rated 5 out of 5 by Ontheroadalot Great Experience
I'm on the road a lot and only stay at SPG hotels - over 100 nights last year. I recently stayed at this hotel and I was impressed by the welcome I received. Champagne and chocolates for being a platinum guest. Never happened before. The Bellman, Prince, was also very helpful. He insisted on carrying my bags for me and offered his help any time. I'll definitely visit again.
Rated 5 out of 5 by Stacerich Location is awesome
We were quite pleased with all aspects of this hotel. It is just a block off the bay. It is close to everything you want to walk to. The hotel was wonderful. Not real good views out the window. But rooms were great and staff was helpful. I would stay here anytime. Only Downfall. $50 to park for the night that was were not told about.
Rated 5 out of 5 by markmaria2013 EXCELLENT HOTEL
excellent Hotel, very clean, secure & comfortable. This was our first time staying at Sheridan, very glad we did. Excellent staff to attend to your needs.
Rated 5 out of 5 by EmryDby Concierge Service
The Concierge service was exceptional. Jhay Jhay and Jennifer were great searching out and offering recommendations for dinner, entertainment, etc. They offered discount coupons and made reservations for us during our 3 day visit.
Rated 5 out of 5 by TheMechanic Individual considerations
I am very happy with this hotel. The location is great for walking around with some fun night life and some great restaurants. Staff has been extremely helpful! Everyone has told me "If you need anything during your stay, please let me know". Now this is incredible: I mentioned that I had a very particular diet (for health reasons) and asked about the food options for breakfast. The director of food and beverage (Mr. Stoltz) personally called me to talk about it... and then had the kitchen make me up some food based on my dietary needs. Talk about service! With all the options in San Fran, looks like I chose the right place!
Rated 5 out of 5 by William741 I will be back
We have stayed there a few times and this is the only hotel I will stay when I am in San Francisco, the only down fall is the size of the shower.
Rated 5 out of 5 by Brookey13 San Frantastic Hotel
This place was considerably nicer than expected and in a great location.
Rated 5 out of 5 by mproanoq This hotel has great features
Best location, best service. We'll be back son!
Rated 5 out of 5 by 13Pam Wonderful Place to stay
What a wonderul stay we had at your hotel.
Great check-in, super attentive staff and really nice room. Loved the location for walking around the city. Proximity to all and a really nice, clean place. Great coffee in the room and great gathering place for wine, coffee and a quick bite in the morning lobby. Thank you so much.
Rated 5 out of 5 by JKG0515 Very Convenient
Was spending the weekend in San Francisco at the end of a 4 day conference. This hotel is conveniently located only a 5 minute walk to Pier 39 and maybe 10 minutes from the Ghiradelli Square and the Cable Car turn around. Staff is very friendly and the room extremely comfortable. Next trip to San Francisco will include a stay here.
Rated 5 out of 5 by baxter123 First time to San Francisco
This hotel exceedd my expectations. Staff was friendly and accomodating. Checking in early and having a late check out was no problem. The room was comfortable, clean, and roomy for the three of us. Within walkig distance of so many great things to see and do. Thanks!!
Rated 5 out of 5 by Shoelady365 If I could I'd give it 10 stars
Everything was spectacular !! From concierge to front desk , room outstanding !!!! We are returning thanksgiving for 3 days
Rated 5 out of 5 by moonriver nice hotel
Room is nice and very comfortable.
Very romantic with the fireplace.
Nice location with short distances walk to shopping and the Wharf.
Rated 5 out of 5 by Anah1 First visit to San Fran
This hotel was great in terms of convenience to attractions, restaurants,shopping, loved the spg recognition and the upgrade. Would definitely stay here again
Rated 5 out of 5 by LAB63 Great location.
The hotel has been remodelled in beautiful beach colors. It is a great place.
Rated 5 out of 5 by bjc122003 Great Staff
Every staff interaction was friendly and warm. Location could not have been more perfect.
Rated 5 out of 5 by lsparra Proximity
The hotel is in the middel of the best of San Francisco. Walking distance from the Bay and walking distance form Trolleys.
Rated 5 out of 5 by HarryCat Awesome Experience!
Stay Here! We moved from another hotel that we were extremely unhappy with. When we arrived at this Sheraton we were warmly greeted. The front desk lady helped us out big time and gave us a great room and even sent up a bottle of wine. It was our anniversary and they treated us amazingly. Very impressed and would not stay anywhere else in San Francisco but here.
Rated 5 out of 5 by 4traveler Customer Service
The connoisseur (Jay Jay) was a great help and a very friendly person to work with. He is one of the main reasons I would recommend this hotel.
the location is very convenient to many attractions. We walked almost everywhere
Rated 5 out of 5 by Jinty56 Location and Comfort
The location of this hotel was great in terms of access to the Fisherman's Wharf and other areas near the water. Also the beds at this hotel were incredibly comfortable.
Being there on Halloween was fun--the Haunted house set up by the staff was great fun.
Rated 5 out of 5 by LFST great Sheraton hotel
Staff very friendly, rooms are very clean, great location.
Rated 5 out of 5 by smitty72 great locatio/great staff
we were greeted well and all of our requests were granted. staff is very friendly and helpful.location neat the wharf was great. only draw back was the 70.00 dollar cab ride from the airport. We were not told about the shuttle service. enjoyed very much
Rated 5 out of 5 by Grandmom1 Great for R and R
As my grown daughter and I care for my 93 year old mom, we don't like to veer more than an hour or two from home.So a few times a year we help Mom into the car and off we go on our staycation! We don't plan on leaving our room, so ordering up, and view/ room location are our priorities. Loved the food and corner room with pool view. We were able to take the short walk up to Fisherman's Wharf and enjoyed watching the Italian Heritage Parade. Not on a hill, so it was really easy to maneuver Mom's wheelchair. We will definitely be back!! Thanks everybody!
Rated 5 out of 5 by Kstempe Staff
The staff were very helpful, especially one girl that checked us in. Whether it was directions, suggestions of places to go or getting our room. Everyone was very friendly and helpful
Rated 5 out of 5 by Andy1958 awesome hotel!!!!!
We came to San Francisco for our wedding and many of our guests stayed here at the Sheraton Fisherman's Wharf as well...everyone fell in love with this hotel...every staff member we came in contact with treated us if we were the only guests staying there...the folks at check in couldn't have been nicer....the concierge was awesome...the guys out front helping us get taxis were always johnny on the spot...the housekeeping staff was always friendly...we fell in love with San Francisco and the Sheraton Fisherman's Wharf!
Rated 5 out of 5 by KnightLady Walk to Fishermans Wharf
Great location and walking distance to Fishermans Wharf, local restaurants, shops and the Big Red Bus tours.
Rated 5 out of 5 by ankshah1 Great location, comfort and friendly staff
The hotel is very close to all the Fisherman's Wharf attractions. The hotel is very nice, clean and cozy. There is beautiful fire place sitting outside the hotel, which is perfect at night. Easy access to transportations connecting to entire city.
Rated 5 out of 5 by Gman54 The best staff! All staff we came in contact were freat!!!!
The hotel is perfectly located. Having Fishermans Wharf right out the door is a fantastic asset.
The staff were all very helpful and friendly. The rooms were very comfortable. We will reccommend this hotel.