Rated 4 out of 5 by 287
Rated 5 out of 5 by justkath great vacation
Had a nice room in building 6 which was unexpected. Total peace and quiet away form the pool and public areas. Watching whales breach was an additional treat. Nearby snorkeling was just what we wanted.
Rated 5 out of 5 by JulieR A Special Stay
We celebrated a milestone birthday at the Sheraton, and the hotel manager went out of his way to make our stay extra special.
We received a number of gifts (chocolate strawberries, pool amenities, etc.) and the Platinum upgrades and amenities were great!
We look forward to our next stay there. Mahalo!
Rated 5 out of 5 by ECS67 Staff
At the bell/valet desk Virgillo Seatriz and his staff were great.
Black Rock staff was all great ESPECIALLY our waiter on 12/5/2013 for breakfast. We ordered a non-fat latte and your machine was down and was during our whole stay so he went upstairs without us asking and got the drinks. So nice. Gave extra $10 tip
Rated 5 out of 5 by randyp22 Sheraton Kaanapali
Hotel was great. Great views of the beach and ocean. Short walking distance to Whalers Village for dining, shopping, and water actives. We'll be back.
Rated 5 out of 5 by lovetogolf aloha paradise
Very accommodating staff throughout the resort and a wonderful experience. The Sheraton is perfectly located to everything, yet feels peaceful and restorative. I've been to this property several times and can't wait to return.
Rated 5 out of 5 by FrindgeWorld Great Hotel
We enjoyed our stay very much and there was never a problem.
Rated 5 out of 5 by Yoyo21 Consistently great!
Just returned from our 5th straight year at the Sheraton. Our family of 5 continues to choose this hotel due to it's great staff, family friendly property, and of course the location is top notch. I love how the staff works to get our same room each year and they also remember my kids names. This year the improved Platinum meal discounts were great enough that we ate breakfast on property more.
Rated 5 out of 5 by MaryN Beautiful resort!
We loved staying here - the resort is beautifully situated at Black Rock on Kaanapali Beach and the service, rooms, and amenities are first-class.