Rated 5 out of 5 by WiseRose This hotel has great features
The location is excellent. It is within walking distance of dining, theater and easy transportation. The staff is friendly and very helpful. The beds are sooooooo comfortable especially after a long day of sightseeing.
Rated 5 out of 5 by Perk64 Great hotel ! Wonderful city !
Four of my gal pals occupied one room and believe it or not we are still friends and speaking to each other. It was tight, but not impossible. Your housekeeping staff made sure we had enough towels etc. and took good care of our needs.
Debbie and Robert at the front desk were cordial and helpful setting us up and checking us out. Robert did a fine job of splitting our bill 4 ways and we are grateful. Thanks!!!
Rated 5 out of 5 by DKG4027 Top location and great staff
This hotel has a great location for visiting the sites of N.Y.C. The staff is very friendly and helpful. I wish the Starbucks was truly a Starbucks. There should have been one more chair in our room. Everything else was outstanding and I will visit this hotel again.
Rated 5 out of 5 by Snapper66 Great place if you have a bad back
They do not have rollaway cots anymore, but some rooms have a chaise lounge which are very firm but extremely comfortable.
Rated 5 out of 5 by LibraryTeach23 Handy Location
I stayed at the hotel for the conference I attended in July. The proximity to everything I wanted to see was a great bonus. Shows, proximity to Times Square, subway 5th Ave. made the visit fun.
Rated 5 out of 5 by MKAtlanta warm welcome after long absence
I came to NYC for a weekend after months away. The hotel management remembered me in-person from many frequent stays over past years. Less than an hour after checking-in, a bottle of wine, and a bowl of fruit were sent to my room along with a hand-written note from Kenny - the manager on-duty. Talk about warm hospitality from a big NYC hotel.
Rated 5 out of 5 by csapakrat the best employees
bascome,pacheco,mcnair,prez,smith,hudson employees were gracious,professional. they made the stay a joy. the location cannot be beat.
Rated 5 out of 5 by caw28 Great hotel--all features
All of the hotel front desk, tour, bell hop and consigerge services were outstanding!!
Rated 5 out of 5 by Atlanta1 A regular at this hotel!
My 20- and 22-yr-old daughters and I have stayed at the Sheraton Towers every visit we have made to NYC over the past 12 years or so! This hotel is centrally located to Times Square to the south and Central Park to the north, with an E line subway stop steps away from the door. I HIGHLY recommend the Sheraton Towers.
Rated 5 out of 5 by Rollo1 Stayed for a week..Awesome!
We just stayed at the Sheraton New York July 23-28 2012. The hotel was perfectly situated and our newly renovated room located on the 50th floor was very comfortable coupled with an amazing view. We really enjoyed the club lounge which offered excellent service. The staff was very nice, courteous and went above and beyond to assist us with all of our travel plans. Big thanks to (Chelsea) the Manager for making our anniversary a memorable experience. G & L
Rated 5 out of 5 by Sunnysixty Great service accommodating 2,000 women at one time
A couple thousand women descended on the Sheraton for one week. The service, the food, the attention to detail, all met or exceeded our expectations. One young woman at Reception was particularly awesome in resolving a complicated registration issue. Beth was patient, concerned, and efficient! Bless her!
Rated 5 out of 5 by bevgd This hotel was beyond expectations
location was excellant, central for all sights.
hotel staff were very friendly and helpful.
hotel room was comfortable and clean.
Facilities at hotel were very good.
Rated 5 out of 5 by Dee11 Great Location!
This hotel was very clean with a spacious bedroom. The location was perfect - walking distance to Central Park, Rockefeller Center and Times Square. I am so glad that we chose this location for a mother/daughter weekend get-away.
Rated 5 out of 5 by Adventure50 Great Experience at the Sheraton
We had a great stay at the Sheraton New York. Our room had an amazing view of Central Park which is within walking distance. Hotel is also close to shopping and Times Square - great central location. Enjoyed the renovated , clean room.
Rated 5 out of 5 by mm52 comfortable
i have stayed there several times....always very satisfied...will stay again when in NYC
Rated 5 out of 5 by TkoSwrx I will go back
The best staff. Great customer service. I went down to ask for a electronics shop because I forgot my cell phone charger the guy asked what phone I had. I showed it to him, he came back to my room in 15 min with a charger that fit my phone. Let me borrow it until I checked out. He went out of his way.
Rated 5 out of 5 by Bob45 Home Again
For the past 5+ years, we stay at this hotel as it meets all our needs and expectations.
It is our home-away-from home
Rated 5 out of 5 by Mike56 Great location, wonderful amenities
My family has stayed at this hotel several times. The breakfast buffet at the club level was perfect for us. It had great fruit and healthy food selections and the attendants were very friendly and efficient. The fitness facility was first class. Among the best! Our check-ins have always been handled quickly and without problem. We shall return
Rated 5 out of 5 by Steph972 caring staff
I suffered a death in the family while I was staying at this Sheraton.From the moment I asked the staff if I could extend my stay to deal with this tragedy, everyone from manager to door staff went out of their way to help me and to ease this terrible time for me. I never expected all this from what appeared to be a big impersonal NY hotel. I cannot say how much i appreciate my experience there.
Rated 5 out of 5 by nowanta Excellent
Everything was perfect...except one minor thing....a previous guest had left a plastic baggie with some kind of food in it in the minibar. It had green things growing on it. It was easy to ignore, but so gross!
Rated 5 out of 5 by Sandy23 Great stay
First time that we have stayed here and loved it. The staff was very helpful and the location can't be beat. Wi-fi in the room was the only thing that we missed.
Rated 5 out of 5 by licouponqueen Best Hotel for your Money!
I run a deal/ savings blog in Long Island which covers hot deals, sale and matchups for Long Islanders and the tri state area. This is my second time staying at the Sheraton and I will continue to come back! The rooms are spacious, VERY clean. The staff is friendly and courteous. The best part is how reasonable their prices are. In addition to being so close to everything! I think for someone coming to NYC for the first time, you couldn't ask for a better location. Few blocks from Central Park , Rockefeller Center , & Times Square. Right in the middle of everything! Thank you Sheraton for such a wonderful stay!
Rated 5 out of 5 by CalgaryDanceMom Excellent Remodelling
We stayed last year at this hotel as well and the remodelling has really made the hotel lighter and classier. The excellent service is still in place from the Concierge to the front desk to the room cleaners. The beds are comfortable and the rooms laid out well. Wifi in the lobby at no charge is great but it would be nice if it was always included in room.
Rated 5 out of 5 by CathyROC WE will stay again at the Sheraton on 7th Avenue
Our family loved the location of this hotel. It was close to Central Park, Times Square, and great shopping on 5th Avenue. Our room was clean and the cleaning staff were wonderful for our entire 7 night stay. The brunch at the Cafe Market was excellent. That was one hightlight, our compliments to the Chefs for the beautiful and delicious Brunch! It was also great to have the morning Star Bucks cafe in the lobby for a quick bagel, coffee & tea in the morning when we were in a hurry.
Rated 5 out of 5 by stacym22 wonderful stay
Our room could not have been better...clean, comfy and INCREDIBLE view.
We upgraded to club level which was well worth it in NYC and the staff in club lounge was super pleasant.
Staff was very accommodating and friendly.
Excellent location...not right smack in Times Square but a few walking blocks from the crowds and also very close to Central Park and attractions.
Rated 5 out of 5 by Bob15 Great stay
I had a wonderful time at this hotel. Quick check-in and great service at the hotel. My room was very nice and quiet. The location of the hotel is perfect for pleasure or business; close to everything but still a bit removed from the most noisy part of Times Square. I highly recommend this hotel.
Rated 5 out of 5 by christinna Beyond my expectations
As much as I love New York, I always expect a bit of attitude at the hotels. The Sheraton was so wonderful, people were friendly and overly accommodating. I thought I was in Iowa! I'd stay there again. The manager, Alex, is a gem!
Rated 5 out of 5 by julies60 great hotel in a great location
Service was excellent, food excellent,
rooms good size for New York, view was amazing good job sheraton
Rated 5 out of 5 by Campos64 Very helpful and courteous
A friend & I visited your hotel the dates of 6/7/12 to 6/11/12. My friend became ill during our stay. Your staff was so quick to help and called an on-call doctor. He was there very quickly and was so very nice and helped my friend. He even called back the next day to see how she was. The hotel is so nice and located in a perfect area. The housekeeping staff were very nice and accomodating. I would definitely recommened your hotel and hopefully I will be back soon.
Rated 5 out of 5 by Familytrvlr Family traveler
My family loved NYC, Hotel is in a great location, Walking to times sq, central park, 5th ave, rockafeller, its a great location. My only complaint really is upkeep. Our first room had broken drapes and blinds, they had to move us and the second room we didn't notice that the sink leaked so all our stuff on the shelf under the sink was soaked. House keeping needs to do some detailing the shower and sink area was moldy. Kinda dissapointing for how much we paid for our room for 4 nights. The walls are paper thin we could hear the kids in the room next to ours screaming and jumping on the beds till 2 am and we could hear the other rooms phone conversations. so just an fyi. Other than that we loved it.