Rated 4 out of 5 by Malpensa69 Great after renovation
Family Disney Vacation: Stayed for a week no issues just some details that need to be fixed like the room in safe was not working, the TV on demand system had not properly set up. But good overall.
February 21, 2012
Rated 4 out of 5 by Theboua3234 Great Support Staff
Property looked dated from the exterior but was very impressed with my room and the entire staff.
From the front desk to housekeeping, what a friendly and helpful team this property has to offer.
February 11, 2013
Rated 4 out of 5 by PaulPete Very good deal for the price and wonderful service
Hotel is above average, especially with recent renovation. But what won me over was the level of service from the evening staff, whether at the bar or in the restaurant. Wonderful, caring people!
November 7, 2012
Rated 5 out of 5 by Nyorker Great Place
Firt time at this Sheraton. It is a great location. It is next to everything from The Magic Kingdom to any Highway. The service was beyond my expectation without spending a fortune on the room.
September 15, 2012
Rated 3 out of 5 by SCPV expensive stay
Average service. Expensive rooms and service surcharge for everything including parking. the only good thing is its prime location in lake buena vista close to most theme parks including disney
February 10, 2013
Rated 3 out of 5 by Kim76 Average Stay
The hotel was in a great location. I was a little disappointed that my room door was broken. When we first arrived to the room we could not even get in. Overall it is just an average stay.
September 10, 2013
Rated 5 out of 5 by Travis17 Incredible Servive - Awesom Experience
This hotel far exceeded my expectations. The property is absolutely beautiful, but it was the service and attention that set it apart. The staff is friendly, attentive and just plain helpful.
November 29, 2012
Rated 5 out of 5 by Patty55 Awesome place to stay
Loved this hotel. Friendly staff and very clean. Loved the complimentary bus service to the different Disney parks. Many restaurants within walking distance. Will definitely stay here again.
February 25, 2013
Rated 5 out of 5 by Selltron Wonderfull updated property
What a great transformation from 1 year ago, new refreshing lobby, coffee shop and bar. Two great pools, fitness center. And the SPG rooms have been updated to new comfortable ammenities
May 18, 2012
Rated 5 out of 5 by Mary Great hotel
Very nice experience at this hotel. Very comfortable beds, quiet. We had a courtyard view of the pool area which was nice. I will definitely stay here again. The staff was also friendly.
February 6, 2013
Rated 5 out of 5 by SunnyJax Great hotel for family.
Kids loved the pool area. Water was clean and warm. We got to relax while keeping an eye on them. Rooms were fantastic with bunk beds. Only issue was that the bathrooms were very small.
June 18, 2013
Rated 5 out of 5 by celestrialgal Awesome Staff
The staff was truly wonderful and helpful. The hotel was very clean and modern. Our family will be back for future visits to Orlando. The only downside was the food, not very tasty.
May 5, 2013
Rated 4 out of 5 by Airking Transportation
Transfers to and from MCO are a costly. Call the hotel directly to get the name / number of the car service they use. I found it to be the same cost as using a name shuttle service.
July 31, 2012
Rated 5 out of 5 by shari54 Friendly staff
we came for a quick day at Disney then stayed overnight here. Check in was quick and easy. Rooms comfortable and great beds! Only issue was only one gate working to exit the hotel.
October 30, 2012
Rated 3 out of 5 by clearwater Outside noice at this hotel
The room and hotel quality was sufficient but our stay was plagued by loud truck and other similar noises below our 6th floor room. Very disturbing especially in the early morning.
November 14, 2012
Rated 5 out of 5 by eekf Great Disney Off site Hotel
I love staying here when I travel to Orlando. It's even better after the renovation. The beds are always comfortable and the pool area ROCKS. Thanks for a great stay once again.
September 25, 2012
Rated 5 out of 5 by ERIC909090 Katie at the front desk is the BEST
I think she is a great employee. Katie made us feel real welcomed!
URGENT WE LEFT CLOTHES 5 PIECES IN OUR DRESSER IN ROOM 1428. IT IS MY WIFE'S MARTHON SHIRT! PLEASE HELP!!!!!
January 13, 2013
Rated 4 out of 5 by Odysseus Great SPG ACCOMADATIONS
Excellent acccomadations, great pool for family,loved the bball pool hoops and slide..Great location.However Disney discounts were not significant and have a catch to them,
August 25, 2013
Rated 4 out of 5 by HSANDER0814 Staff was amazing during all the chaos
I recently stayed during a large event. Despite the chaos, the hotel was very clean, orderly, prepared. The staff was very helpful and prompt. They made my stay wonderful!
June 3, 2013
Rated 3 out of 5 by Pratima Not Very Satisfied with Service and Cleaning
Out stay was nice but we were not very satisfied with the in-room service and the cleaning done. we stayed in a family suite but it was too cramped specially the bathroom
January 5, 2013
Rated 5 out of 5 by Irene This is a very friendly hotel
I thoroughly enjoyed my stay at your resort for our PCard Conference. The only complaint I have is the food for the conference. It was terrible and most of the time cold.
February 21, 2013
Rated 5 out of 5 by JasonG Clean and Convenient!
This hotel exceeded our expectations. The rates were excellent, the rooms clean, and the Restaurant was excellent! The kids enjoyed the pool and the slide.
October 28, 2013
Rated 5 out of 5 by Jville16 UPGRADED
Got to the hotel and was upgraded to a first floor suite. Check in process took less than 3 minutes. Awesome. Could not have asked for more, thank you to the staff!!!
July 15, 2013
Rated 5 out of 5 by Mac5494 Wonderful pool area.
We loved this facility, it's an older style hotel but has been renovated and is absolutely a great family friendly location. We really enjoyed the pool and pool bar.
July 7, 2013
Rated 4 out of 5 by GatorGirl Dog friendly
I was very happy that we could bring our dog with us. The room was conveniently located near a dog walk.
December 22, 2013
Rated 5 out of 5 by Roxie21400 Best deal off a Groupon. What a luxurious surprise.
Pool area staff continuesly cleaned and kept orderly. Staff was kind and friendly. Beautiful hotel. Very clean! Perfect location to Univeraal/Disney/Seaworld
August 6, 2013
Rated 5 out of 5 by Fritch Perfect
I was very happy with our room. Beds were the most comortable i have ever had at a hotel. staff was very friendly including the valet guys !! I will be back .
December 26, 2012
Rated 4 out of 5 by Jennyjoe2001 Friendly staff
The hotel was nice. Comfortable and close enough to the parks. Brenda from Zest made sure we were always well taken care of! She always made us feel at home.
December 25, 2012
Rated 4 out of 5 by ECEJon Wonderful family resort hotel
For families, with the wonderful pool facilities, it is fantastic. Very polular!
Great SPG recognition!! Great breakfast and the service is wonderful.
July 29, 2013
Rated 3 out of 5 by Nope39 Felt old and slightly dirty
This complex feels and looks every bit of it's advanced age. The building is dingy, rooms are dark, and have a "never quite clean" feeling to them.
June 27, 2013