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注: 当ホテルでは12歳までを子供とみなしています。 必要に応じて大人と子供の人数を変更してください。
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ファミリープラン ポリシー

12歳以下のお子様には、お支払済みの大人のお客様のお部屋にあるベッドをご利用になる限り無料でご宿泊いただけます。ベビーベッドや折り畳み式ベッド(お子様用を含む)には、料金がかかる場合がございます。

年齢条件ポリシー

お部屋のご予約は、写真入りの身分証明書をお持ちの18歳以上のお客様に限定させていただきます。

Rated 4.4 out of 5 by 198 reviewers.
Rated 5 out of 5 by Great Hotel Stayed here with family for a couple of nights. Very recent renovation. Rooms and public spaces all very modern and clean. Excellent service from staff - even accommodated an early check-in for adjoining rooms (I am platinum). Location is very central, although it is a short taxi ride t(or long walk) o the tourist district. April 25, 2012
Rated 5 out of 5 by Good service, great views, and "Plat Friendly" Received good service from staff. Staff spoke great English. "Plat Friendly" with good benefits for Platinum guests. Staff helpful and patient with our questions and needs. Hotel right next to Metro stop and stop for several buses. Great view from Club Lounge and from our room. Good food in Club Lounge. December 13, 2012
Rated 5 out of 5 by Great hotel, great service We stayed at the Lisboa Sheraton for two nights, and really enjoyed our stay. The room was spacious and comfortable. The front desk manager (Jose) was a huge help in getting things set up for us, and Maria (in the club lounge) was very helpful and friendly. We look forward to returning! November 27, 2012
Rated 5 out of 5 by Exceeded expectations Sheraton Lisboa far exceeded my expectations in all areas. Firstly, its centrality make it so convenient to access downtown area. Secondly, its staff are overwhelmingly efficient and friendly and thirdly, its a beautifully renovated property which make it a pleasure to live in. January 27, 2012
Rated 5 out of 5 by Home away from home For my first visit to Portugal I could not have been happier with the hotel amenities, staff friendliness and helpfulness, and comfort. My SPG status was recognized and I enjoyed the additional benefits of the Club Lounge which made the visit complete. June 24, 2012
Rated 4 out of 5 by Above average Sheraton Check in was smooth. We had 2 separate reservations but were told we were allocated the same room throughout the stay. Room is nice with everything you need and nicely refurnished, so nothing to complain. We got an upgrade to a high floor, so we could enjoy a good view of Lisbon. Club lounge is extremely small and not really comfortable. Fortunately they allow you to go for the main breakfast area. Breakfast is good, however service is slow and 2 out of 3 mornings not really friendly. While the hotel is slightly outside the city center, you could still walk to the center (20-30min). it is a nice scenic walk. July 29, 2013
Rated 4 out of 5 by New Sheraton Look This property has been upgraded since my last visit. They've done an amazing job! Exclusive SPG Floor, cool avant gaurd decor throughout and rooms that are conducive to rest with great beds and fantastic electronic black out blinds. September 14, 2012
Rated 4 out of 5 by Comfortable and friendly staff The staff were very helpful in all requests. The rooms are comfortable, nice amenities, and quiet. Housecleaning staff were excellent. Location is convenient and there are nice quaint local restaurants in the area July 14, 2012
Rated 5 out of 5 by Great hotel . . . even greater staff at all levels ! Where do I start? When the Doorman (Jorge) and the Bellmen (Alberto and Rui)) remembers us from a year ago, the Club Level staff (Anna Maria) looks after us like we were really VIP's and the Lobby Restaurant staff (Nuno and Joao) "welcomes us back." The Customer Service Supervisor (Vanda) is superior to any we've seen on five continents. I suppose the standards set by the GM are so high that most people would be pleased and amazed. THANKS FOR ANOTHER GREAT VISIT. We can't wait to return next year. May 13, 2014
Rated 5 out of 5 by Surpassed expectations !! This hotel was exceptional in every aspect of our 7 day stay from the very moment we pulled in. The welcome at the front door and front desk was followed by exceptional service and friendly staff. Wow what a team. Restaurant and food at top of this hotel are absolutely the very finest in Lisbon not to mention the view and ambience .Well beyond my expectations. May 29, 2014
Rated 5 out of 5 by A Great Night's Sleep This hotel has been beautifully renovated and the rooms are sleek, spacious and comfortable. All the quality and service you would expect from Sheraton and more. September 26, 2012
Rated 5 out of 5 This hotel is extremely comfortable. Ended our 2 week vacation in Portugal in Lisbon. We stayed 2 nights at the Sheraton Lisboa. The hotel was extremely comfortable and the staff friendly. August 9, 2012
Rated 5 out of 5 by Wonderful Stay and Service First time being in Lisbon and could not feel more welcome and comfortable. Staff was very accomodating and friendly and room was great! June 30, 2012
Rated 5 out of 5 by great, cool, hip hotel lovely rooms, great club lounge. We were there for the 40th anniversary party and got invited to the reception. the staff is outstanding November 16, 2012
Rated 5 out of 5 by Great Expectations My wife & I loved everything about this property. All of the personnel were gracious,extremely helpful & welcoming. September 28, 2012
Rated 5 out of 5 by Fantastic Probably the best Sheraton we have ever stayed in. September 19, 2012
Rated 5 out of 5 by Very nice stay A very nice hotel in a good location. June 7, 2012
Rated 5 out of 5 by Great Location, Best Staff The Best Hotel in Lisboa to Stay! November 15, 2011
Rated 4 out of 5 by Great SPA Really enjoyed SPA treatments July 25, 2012
Rated 5 out of 5 by PORTUGAL'S BEST ADDRESS As a frequent traveler i stay at various hotels and this is one of my favorites. The staff always make you feel like you are part of the family and nothing is impossible to accomplish. You are a few minutes walk to the best that Lisbon has to offer. July 13, 2014
Rated 4 out of 5 by Just about good enough Considering 1 night free and 3 others discounted due to SPG points, I can't complain at price. However having to pay €12 just to use the pool is just plain cheeky. July 14, 2014
Rated 5 out of 5 by Great hotel! Stayed here three nights. We have stayed at other Sheratons, but this is one of the best. In fact, ordinary Sheratons (esp. in the US) don't even come close. Pros: - fantastic club floor lounge. Snacks/drinks all day, and a very tasty breakfast. Very quiet, with great views for many tables. If you don't mind a slightly limited selection of food and drinks, this is where you want to have your breakfast. - stylish and modern rooms with great views. Free nespresso coffee was a great treat. - great location - close enough to the action, but away from the touristy areas. - helpful concierge. Got us two restaurant reservations on requested time. - big fitness center. - the pool area looked nice, though it was too cold to use it. - rather affordable, we got a very good rate (the Ritz was in comparison much more expensive): Cons: - from time to time you could hear your neighbours conversation and other noises. Not sure if it was through the walls or ventilation system. - loved that we were upgraded to a jr suite at check in without asking. However, having booked a twin bed room, one would expect that the suite also had two beds. Instead we got a king bed room. They corrected the mistake by giving us another suite, but we instantly saw that this was a smoking room (we had booked a non-smoking room). Despite the smell, two ashtrays AND a smoker-sign in the closet, the front desk girl (that was with us in the room!) insisted that this was a non-smoking room. What? However, as the alternative was losing the suite upgrade, we kept the room (none of us are allergic). November 13, 2011
Rated 5 out of 5 by My favorite hotel I always feel at home when I stay in this hotel July 14, 2014
Rated 4 out of 5 by The Fishbowl Bathroom First, the good news. Without exception, the staff at the Sheraton Lisboa were friendly, courteous and helpful. They were the reason for my "Good" rating. The room itself is another matter. While "attractive" in a modernist way, it has the worst bathroom arrangement that I have ever encountered in 50+ years of traveling. Why would anyone in their right mind think that a glass-enclosed bathroom (with glass doors of course) was a good idea?? One of the glass walls is right next to one of the beds in the room, so if you are into either voyerism or exhibitionism, this is the room for you. To make matters worse, the blinds that are embedded between two layers of glass in this clear wall would not go up and down - and they couldn't be fixed without taking out the glass wall. We were moved to a second room. Here the blinds did go up and down, but the slats continually opened and closed. It took five minutes to get them mostly closed. While there was a nice, big shower-head, turning on the shower became a challenge in trying to figure out the right combination of the two knobs that were required to control the temperature and direction of the water (tub or shower). Why can't bathroom designers just keep things simple? You shouldn't need to be an engineer to take a shower. And the towel rack that hangs from the ceiling at the back of the tub was actually pulling out from its ceiling mounts, ready to fall out on some unsuspecting guest in the future. And the "closets" in the room were actually spaces with hanging rods that were hidden behind brown curtains (no doors) that darkened the whole feeling of the room. Also, other than the mirror in the bathroom, there were no other mirrors in the room. Whoever designed this room, should have their architect's/decorator's license stripped from them. Oh, and speaking of the desgn of the hotel, there is a ferocious wind tunnel effect at the main entry. Any wind is magnified many times, so that it is often dificult to open close the hotel doors and even doors to cabs. The Sheraton should send a secret evaluator to take a look at the really dumb design flaws inthe Sheraton Lisboa. January 21, 2013
Rated 5 out of 5 by Great stay! Another wonderful stay at a Starwood hotel! At check in we were upgraded to a beautiful city view room. We celebrated my 60 th birthday at the hotel restaurant and our meal and service exceeded our expectations. After a day on on a wine tour, we arrived back to our hotel and found a tray of delicious strawberries ! An unexpected treat! Everything was perfect! July 6, 2014
Rated 5 out of 5 by A special event was an occasion to remember I had arranged a special occasion for my wife's significant birthday in the Panorama Bar and Restaurant. The staff involved could not have been more attentive and helpful. in addition, the hotel was most helpful with booking in our friends who came to Portugal for the event. July 8, 2014
Rated 4 out of 5 by Sheraton Lisboa Hotel was advertised as being centally located. It is not! We were very disappointed that we had to pay 12 euros to sit in the sun at the pool. That is ridiculous! I was told that the reason is that it's a business hotel and that's how they keep the room price down. Huh??? We stayed on the club level which was fabulous with food, drinks and staff. Nomu was extremely pleasant and helpful. Another problem with 2 computers as printer didn't work and we couldn't print out our boarding passes---and this is a business hotel?! Took hours to fix the situation. July 31, 2012
Rated 3 out of 5 by Most of the front desk staff below average I rarely see such an obvious lack of interest and enthusiasm from the front desk; with one exception they will do only absolute minimum or less for you - that's the message I have received during my recent staying. Coffee at the lobby - very, very poor and scandalously overpriced - 10 Euros for something called "double espresso" - the quality of this liquid was below any reasonable standard. The rooms are very nice, modern and comfortable. They charge for access to the pool - even if you are Gold card holder; something I rarely see in other hotels . July 1, 2013
Rated 5 out of 5 by Loved our stay. The room was fabulous, on the 25th floor we could see almost all of Lisbon. The Club Lounge was very nice for entertaining guests. We think all Starwood hotels should have this. The food in the restaurant was very very good. We ate there several times. We even took guests there. This was our second stay at the Sheraton in Lisbon and we will go back again. July 5, 2014
Rated 5 out of 5 by Outstanding Starwood Property This is an excellent Hotel well located for business and a short metro, taxi ride or a good walk to the city centre attractions. The renovation on this facility is first class but more important the staff are outstanding, set excellent service levels and follow up. The decor and renovated rooms allow you to set the right lighting - not dark dingy rooms, the bathrooms are well done and you can even hang two towels. We were very impressed by all, the ambience and total experience - a great hotel to stay at and enjoy your visit to Lisbon. January 2, 2013
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