Rated 5 out of 5 by Elena The Best Service ever
We stayed at the Sheraton Princess Kaiulani this past weekend. We recommend this hotel to the entire world!! We have no words to express the beauty of our stay. June, at check was superb. Angie, our waitress is forever the best there is. Every time we stay at the hotel, she provides A 111 service Eric, our bartender makes the best drinks on the island, Lee, at the pool provides us with all we need. The nightly entertainment poolside is spectacular. Kaimana (unsure of the spelling) is spectacular. They provide a variety of music to keep all the guest entertained and singing. We have the highest compliment for the Sheraton Princess Kaiulani.
Rated 5 out of 5 by Elsita37 Spectacular View!
Our first time to Hawaii and with our experience here we will certainly be back again. The beach is across the street, the shopping is all around you, just about everthing is walking distance and there is so much to do and see and everyone in the hotel is very helpful and attentive to your needs. Thank you so much Sheraton Princess Kaiulani.
Rated 5 out of 5 by IslandLvr Best location and staff!!!
Not only is this hotel conveniently located right on the main street but the staff is amazing. From the front desk to the housekeeping staff. They are all accommodating and went above and beyond. The rooms are clean and spacious. The pool is clean and family friendly. They serve fresh pineapple twice daily and have live music show in the evening. I love staying here. I have in the past and will continue to do so in the future.
Rated 5 out of 5 by Barb88 Great Location!
Very comfortable, centrally located hotel. It's definately worth the upgrade for the deluxe ocean view. Staff was very accomodating when we had a request.
Rated 5 out of 5 by Choi Gooooood
very nice hotel.
Rated 5 out of 5 by Indaina Perfect Location
Friendly, helpful staff, rooms were crisp & clean and location is central to fantastic shopping and restaurants which was the icing on the cake to make this the holiday of a lifetime. Without hesitation I will stay here again and will recommend Princess Kaiulani to friends and family.
Rated 5 out of 5 by Norm67 The hotel was right in the middle of everything
Loved the staff! Much Aloha and mahalo! You can stop ANY staff member, ask a question and Aloha oozes from them all! Smiles everywhere! The often recommended great sights and areas that locals frequent to get that authentic Hawaiian experience
Rated 5 out of 5 by Soldier Outstanding stay
We had a great time in Hawaii, which was complimented with an outstanding stay at the Sheraton Princess Kaiulani; great location, restaurant and an outstanding staff.
Rated 5 out of 5 by bowfin service
room cleaned in timely manner
Rated 5 out of 5 by Sarah82 Great Hotel
Staff are very helpful and friendly and give great service. Overall an enjoyable experience and would highly recommend this hotel to friends and family. Definitly will be coming back again.
Rated 5 out of 5 by Dave Excellent experience
Our stay at the Sheraton Princess Kaiulani was excellent overall. The staff was very friendly, courteous, and helpful. We ate at the breakfast buffet on most mornings of our stay and the food was very good. The hotel location is very convenient to the beach, restaurants, and shopping. We were informed at check-in that the king bed we reserved was not available - a bit disappointing but that did not spoil the overall experience. The furniture in the room was a bit outdated and had numerous nicks and scratches, but again, the positives of this hotel outweighed these minor issues. We would definitely stay here again.
Rated 5 out of 5 by Minnie45 Great Waikiki Hotel
This hotel is in an excellent, central location in Waikiki. The facilities are beautiful and it boasts one of the best pools in the area. The staff is exceptionally accomodating and friendly. I high recommend The Princess Kiualani.
Rated 5 out of 5 by MsLynda This hotel was wonderful.
I really enjoyed our stay at this hotel. The staff was helpful & very friendly. Our maid Chen was my favorite person at the hotel. She took good care of us & I looked forward to seeing her smile everyday. It's location was in the middle of everything & we had a perfect view of the ocean. My only complaint was that there was no basic tv cable in the room. My husband & me like to watch the morning news as we get ready for our day. We could have paid for daily use but we weren't in the room enough to make it worth while. Other than that the hotel was an excellent choice.
Rated 5 out of 5 by Jimbo Home Away from Home
The staff takes the time to know you and makes you feel like a family friend.
Rated 5 out of 5 by MJ01 Best location and great service
This hotel has a great location in teh center of Waikiki. All the employees aprovide great service with a smile.
Rated 5 out of 5 by Seattlelite Great hotel at a reasonable rate!!
We have stayed at this hotel before and have returned. It I'd our hotel of choice when we stay in Waikiki. The price is right, the hotel is very clean and everyone is very helpful and nice. My only complaint, not even a complaint but suggestion would be to keep the pool warmer and keep it open longer. It closed at 6pm when we were there, I am not sure if it's a seasonal thing? A hot tub would be cool too!! We will always stay at this hotel when we visit Waikiki and will recommend it to our friends! Great experience and it's closer to everything.
Rated 5 out of 5 by ron65 Grand Old Dame
The Princess Kaiulani is perhaps showing her age compared to her splashier siblings in Waikiki, but the staff demonstrates the aloha spirit better than most of those other properties! It is also provides the best value
Rated 5 out of 5 by Renorenosteve Great Hotel
Great service and accommodations. Our poolside room was noisy and they graciously moved us. Jennifer at the front desk was very helpful. The hotel location was close to the beach and all the "action" at Waikiki. We loved it. If you're a light sleeper request a room in the back of the hotel.
Rated 5 out of 5 by LizDJ Hotel is close to everything
Hotel price met our expenses. It is close to everything even if beach is only across the street. It was all worth it. Highly recommend if you want a nice hospitable and friendly staff, if beachfront is not important.
Rated 5 out of 5 by Fred1 ABSOLUTELY WONDERFUL!
The Sheraton Princess Kaiulani is a wonderful hotel. This was my fourth time stay at the PK, and I enjoyed my stay immensely, as always. It is always a heartbreak when it is time to checkout of the hotel. The room, service, accommodations, and views are truly excellent. The PK is a magnificent Waikiki hotel. Each and every member of the hotel staff that I interacted with was as nice as possible. This hotel has the nicest and most accommodating staff members of any hotel that I have ever stayed. I hope to come back as soon as possible! Thank you, PK, for a wonderful and magnificent stay in Waikiki! Mahalo and aloha until I return!
Rated 5 out of 5 by Fred1 this Hotel is the best.
The Hotel Accommodations were excellent, Reservation Staff, Front Desk Staff and Housekeeping Staff Excellent'
Rated 5 out of 5 by GreatStay2012 Great Christmas 2012 stay
We had a great experience at the Princess Kaiulani this year.
It’s a great place to stay, friendly staff, clean room, fantastic hotel services.
Our family loves this property, good quality for the money and not pretentious, it fits our style.
Rated 5 out of 5 by Charmy54 Great hotel
We stay at the Sheraton Princess Kaiulani for 2 weeks at the end of each year. The staff are fantastic and recognise me as a returning guest. The manager always sends me a lovely bowl of fruit and goodies. This year, I asked for a specific type of room and that request was granted with efficiency and graciousness. This hotel is not the ultimate high end luxury, but is very clean, very comfortable and very reasonably priced. We will be back next year!
Rated 5 out of 5 by Frank53 This hotel was awesome
The most important thing during my stay was the great staff at this hotel. Any time I needed them the service was prompt and courteous. The cleaning staff members always greeted us with smiles and a Aloha. Keep up the good work.
Rated 5 out of 5 by bp1952 Director of Corporate Solutions
see email I sent on December 10th
Rated 5 out of 5 by FLEAS the hotel was lovely
THEY WAS FREINDLY AND NICE AND THE ROOM WAS SMALL HAD FLEAS THE BATHROOM WAS THE KICHEN AND LIL FREZZER WAS IN THE CLOSET I HAD A BAD TIME THER I CANT STAND FLEASE THANK YOU
Rated 5 out of 5 by Davy Best kept secret on Waikiki
The location and access was matched by the great room with an ocean front balcony overlooking Waikiki and downtown. Great value.
Rated 5 out of 5 by Gene Great view from our room.
I have stayed at this Hotel many, many, many times in the past 40 plus years and this was the best of all of them. It was very nice to be upgraded because I was an SPG guest. I am very loyal to Starwood Hotels and nice to be recognized as such..
Rated 5 out of 5 by Jaimeyalex1 Nice Hotel
I got an excellent rate with parking included, I had a lot of fun time staff members were super helpful. I would dedinetly go again.
Rated 5 out of 5 by ghislain Employee passion
We had a great stay because the employees really take great care of their guest from the pool team to the front desk to the restaurant everyone was just fantastic. this hotel is very well located and really comfortable. We will go back in 2013