Rated 3,5 out of 5 by 1331
Rated 4 out of 5 by samourai excellent hotel
Accueil parfait, agréable, sympathique et compétent
Situation excellente pour la visite de la ville, notamment à pied. Situation centrale pour les zones touristiques
Très beau buffet de petit dej
chambre confortable et literie permettnat un bon repos réparateur
Pas de wifi gratuit dans les chambres, ce qui est fort regrétable à l'époque actuelle
20 mai 2013
Rated 1 out of 5 by Kalachar Terrible suites and awful cigarette smell
I reserved a room in this hotel for 5 nights and used 5 of my suites nights awards to upgrade to a spa suite. Upon arrival in the suite there was an awful cigarette smell. I asked to be moved to a different suite, the hotel told me they did not have any other suites available and could move me to a regular room if I didn't want to stay in the current room because of the smell and added that they would not refund the suite nights award. Terrible hotel and terrible service. We ended-up moving to a different hotel. SPG guest services contacted the hotel to get the credit and the hotel refused. The cleanliness of this hotel is below standard for an SPG within that category and the courtesy of the staff is a fair bit below standard. Unless you are on business and absolutely need the location GO ELSEWHERE!
8 novembre 2013
Rated 5 out of 5 by Charlesstancer Excellent Family Stay
Excellent staff made this 4 day stay even better. great location with tons to walk to all around. Have not been here for a stay in over a decade and will return way sooner. Great facility and excellent Sheraton Lounge!
21 avril 2014
Rated 5 out of 5 by mafli Visiting AMC at Toronto
I attended the AMC conference in April 2014.
The location of the hotel is next to Eaton Center in downtown Toronto. So it is perfect.
I had a nice room on the 24th floor. The room was in excellent condition, everything very clean and tidy, nothing to complain at all. The bed was very comfy, too.
The conference was in the ballrooms of the hotel. The rooms where great and the services, too.
The overall experience was very good. You might pay a premium for the hotel but it is worth it.
18 avril 2014
Rated 5 out of 5 by Armanda Home away from home
I love staying at this hotel. My favorite place is the Club Lounge where the staff is super friendly, very accommodating, and they always make you feel welcome. Truly a place to be when in Toronto.
17 avril 2014
Rated 5 out of 5 by JoeRJ This hotel has great staff
Outstanding staff specially at the Club Lounge. Kudos to Bles, John and the others who made my stay very enjoyable! It feels like home...
16 avril 2014
Rated 5 out of 5 by PJAY1 Good Place
The hotel is well located within walking distance to many shops and restaurants.
14 avril 2014
Rated 5 out of 5 by CaptainCanuck Staff make the difference
Excellent team at this hotel - keep me coming back.
14 avril 2014