Rated 3,6 out of 5 by 1531
reviewers.
Rated 5 out of 5 Another wonderful stay
We spent six nights in the hotel this year. This is the tenth year our conference was held here. Over the last four-five years, we've reserved a suite. The staff meets and exceeds some of our specific needs every year, in fact, reservations supervisor Sharon anticipates our needs each year. I can't say enough about the friendliness and graciousness of every staff member we encountered.
18 de Dezembro de 2013
Rated 5 out of 5 Hotel Staff so helpful
A special thank you to Jade who was working on the reception desk during the big Saturday snow storm. She was instrumental in relieving the stress of whether to check out or proceed to the airport by providing us with reservation options.
16 de Dezembro de 2013
Rated 5 out of 5 Great stay
We really enjoyed our stay here. Edwin at the front desk was extremely helpful. He went out of his way to ensure we had a great stay. I have platinum status with SPG and they really made an effort to recognize that.
16 de Dezembro de 2013
Rated 5 out of 5 M&G Portland Maine
Arrived on Friday the 13th of Dec....Left one day early due to snow storm....No Charge on leaving early....free WiFi....Staff very friendly (as always)....great help getting a taxi to JFK....we'll be back....NYC owes us a weekend....last year we had to leave early because of SANDY....
15 de Dezembro de 2013
Rated 5 out of 5 by Pateric10 Convenient & Friendly
The staff was friendly, efficient and welcoming. The rooms were comfortable and well appointed. Located a short walk from Times Square and steps away from a subway stop, it was easy to get wherever I needed to go. The only thing I missed was on the TV - no MSNBC (there were at least 5 sports channels though!).
13 de Dezembro de 2013
Rated 5 out of 5 by escape76 Refreshed look adds to the Time Sq glamour!
Sometimes hotels focus too much on looks/amenities and forget about the people part of the business. I'm proud to say in addition to a makeover of the hotel, the staff at the Sheraton Times Square were terrific. From the bellman, to the VIP Manager, and the gentlemen working the club lounge - kudos all around. You guys were curteous, professional, and always willing to help.
11 de Dezembro de 2013
Rated 5 out of 5 by Romefran The hotel was amazing!!
I would highly recommend this hotel to anyone! It was perfectly located right in midtown NYC, close walking distance to all the main attractions. Hotel staff was very helpful in helping us with our needs.
10 de Dezembro de 2013