Rated 5 out of 5 by Scolemyster A great way to visit Indy
I took my new wife to Indianapolis for her first time visiting. I have been there before but have never stayed near the circle. The Sheraton Is a great place to stay, it is professional and accommodating. The room was beautiful and was very comfortable. The visit to Indianapolis and exceeded all expectations from the checking in until we started home.
Rated 5 out of 5 by N123 Great Stay
Staff was very nice and worked well to meet our needs. We were given a great group rate including parking discount as well. We had a big group of college students and the hotel was helpful and exceeded our expectations.
Rated 5 out of 5 by paxton927 Great View of the City
Fantastic Stay! great hotel
Rated 5 out of 5 by Caroline67 Great Location
Went for a little getaway to Indianapolis and this was a super location! Close to the mall and state museum. Everyone on staff was friendly and helpful.
Rated 5 out of 5 by Taylorday Very happy
We recently stayed at ths hotel. Room very clean. Staff very pleasant. Food wonderful. We highly recommend this hotel.
Rated 5 out of 5 by Marissa7 Great place and great staff.
Everyone from the manager, front desk, restaurant staff, and housekeeping were so gracious and friendly. Hugh who worked in the Alexender Bar really made us feel so special. We were very glad we choose your hotel. My one complaint is the rooms have very small, ineffective mirrors. Seemed like there is plenty of wall space to put full length mirrors. But when we asked the front desk they sent us some pronto. So helpful!
Rated 5 out of 5 by Vickie52 friendly and good location
we always love to stay at sheratons. recently stayed in orlando FL and port st lucie FL. this stay in indianpolis was good, too. thick towels, comfy bed, a robe to use. accomodating staff - very important. :) no worries, just relax. nice view of monument circle. well-appointed lobby. we stayed club level and enjoyed it. did not use pool spa or fitness center.
Rated 5 out of 5 by bestguest bestguest
A super stay at a very reasonable downtown rate and great location for everything/
Rated 5 out of 5 by Kelly GREAT HOTEL!!!
This was a great place to stay. We stayed for a Butler Basketball game and it was very close to everything. Room was great, staff was very nice. I will definitely be returning in March for another game and staying at the Sheraton!! Highly recommend!!!
Rated 5 out of 5 by Mtaylor227 Great staff!
Nice to have people who really and are true professionals!
Rated 5 out of 5 by Jimj49 Great Service
I had a wonderful stay at the Sheraton Indy City Center. From the moment I checked until I departed I received GREAT service form all hotel staff I interacted with. Jim
Rated 5 out of 5 by Bonehead Great features and location
Had all the amenities for comfort and was overlooking Indiana War Memorial and short walk from Indiana World War Memorial. Breakfast buffet was very good and reasonably priced. Sports venues and many restaurants were nearby.
Rated 5 out of 5 by Jayc411 Simply Perfect
The hotel room was spotless and up to date. I could not ask for anything more from a hotel. Staff was very kind and courteous.
Rated 5 out of 5 Almost everything was terrific!
The only problem was with checkout when we were charged more for the Club Level Upgrade than what we expected. Not sure if it was totally worked out or not....waiting to see what the credit card charge indicates.
Otherwise, everything was excellent!
Rated 5 out of 5 by Sunny80 Great Stays
This hotel is really excellent! Rooms are clean! Staff fantastic! Enjoy the lounge and little breakfast on the club floor! Have stayed here multiple times and this has been truly a home away from home! For a few minor issues I did have, which can be expected for the many times stayed here, the hotel staff more than made up for the problem!!! Hotel in a good location downtown, close to mall and great restaurants.....but who needs those restaurants when you have the club floor!!! Actually, the club floor was closed last week and we were given coupons to eat in the restaurant! How nice!!! Just another pleasant surprise! Actually, I'm going to plan on eating in the restaurant sometimes! The SPG program is the best! Thank you! Thank you!
Rated 5 out of 5 by TravelDad Great downtown location
We only spent a short time at this hotel but it is really convenient to the downtown locations. We had the breakfast buffet and it was excellent and the service was great. And there's a Starbucks in the lobby.
Rated 5 out of 5 by Sean1985 Great Time
We had a wedding in your hotel and not only was the reception area beautiful the rooms were great and comfortable.
Rated 5 out of 5 by Jim41 Great Indianapolis Hotel
We only stayed one night, but the staff was outstanding. We stayed on the club level and the evening snacks and the morning breakfast were great. The hotel was located close to all our intended sites to visit. We were well cared for.
Rated 5 out of 5 by MotheroftheGroom Excellent
The staff was exceptionally friendly and helpful. The room was clean and pleasant. An overall wonderful experience.
Rated 5 out of 5 by Dorothy12 Attentive Staff
Excellent customer service skills of all staff members.
Rated 5 out of 5 by bunchref Great Indianapolis Experience
Excellent hotel to make our B1G Championship experience a positive one. There could have been more staff on duty Friday 7PM for check-ins but once it was 'my turn' all was well. Club lounge had coffee issues each morning. There was never enough coffee brewed and the espresso machine is not the answer, and besides, it kept running out of beans because so busy. Sunday we hit the lounge at 9:40 prior to checkout and no coffee. When I inquired with the lounge host, she said she was getting ready to close and initially was not going to do anything about it until I made a point that this was unacceptable. She offered to make a cup for me but since there were several others wanting coffee I felt she should have still been brewing in quantity. The night manager was in the lounge and I shared my concern. You have a major event and the hotel is busy. Deal with it. The exit at the parking garage didn't work and nobody answered the intercom. Had a parking pass, but still had to ask my son to get out and lift the bar so we could leave. Other than that, great stay.
Rated 5 out of 5 by TomF54 Wireless Internet
My only issue is I wish you offered free wireless to all guests.
Rated 5 out of 5 by MarTer Close call
If you're looking for a very comfortable bed AND being close to everything, the Sheraton is the choice. We were in town for the Marathon and had only a few blocks to walk. Afterwards,shopping and dining were also "just around the corner." Our future events in Indy will all be spent here.
Rated 5 out of 5 by Darlin Above and beyond service for our wedding weekend!
Our daughter and her wedding party were treated like royality on their special weekend! The hotel was within walking distance of the venue's... and in the hub of the city for our out of town guest to enjoy everything our fair city has to offer!
Rated 5 out of 5 by Mark62 comfort at its best
Every time I stay at your hotel, your staff no matter who I deal with is always very friendly and make me feel right at home. Keep up the great work
Rated 5 out of 5 by Denise58 Very comfortable room!!
We have stayed at this Sheraton several times before. As always our room was very comfortable. The location is perfect for a walk to the Circle. Next time in Indianapolis we will be back.
Rated 5 out of 5 by Jy2012 nice smooth stay
friendly, clean and nice location
Rated 5 out of 5 by Sunny15 Hotel has great features
The staff was very helpful and kind. The room was very clean and comfortable. I would recommend this hotel to anyone.
Rated 5 out of 5 by mike956 great location
For my families first vacation in years, we couldn't have chosen a better location. With a great view of downtown indianapolis we came home with great pictures for our album, not to mention the great food and drinks served in the bar and grill located in the lobby.
Rated 5 out of 5 by SFKV0812 Staff was exceptional!
This hotel was conveniently located to everything in downtown Indy and within walking distance of everything we wanted to do. The staff in the Club Lounge (especially Katie) was fantastic and made us feel right at home and catered to our every need.