Rated 5 out of 5 by Camps Sheraton has always been exemplary
There is good ambience beginning with the lobby, to the charming garden restaurant with great buffet and well chosen Hawaiian entertainers.
Rated 5 out of 5 by Loi3 A simlpy beautiful resort for all occasions!
We stay at this resort when our family visits Kauai. Wonderful location. Staff is very helpful and friendly, making us feel welcome. We love this resort. Enjoyed breakfast at Rumfire, not impressed with dinner. Felt it was not a good value for what we ordered, although the food was good. Overpriced!
Rated 5 out of 5 by Dolly12 Really Great Hotel
We have enjoyed staying at this hotel since 2003 & 2010 and again this year. We will definitely stay again in future trips. The Hotel Staff we very friendly and helpful and could not do enough for us. The Maid Service is outstanding and tried to very hard make our stay enjoyable. We would recommend this hotel to anyone.
Rated 5 out of 5 by PatRN Historical ambiance of days gone by.
Every time my ohana stays at PK, I am reminded of the beautiful Princess and Ainahau. The hotel has great pictures of the princess and the historical significance of the property reminds me of Hawaiian Ali'i and history of days gone by. The staff at PK have true aloha spirit.
Rated 5 out of 5 by Dlo62 Great location, friendly staff!
I was recomended to stay at this location.
And I am really happy that I did!
Great Hotel !
Rated 5 out of 5 by septemberlove Excellent, excellent choice!!
We just came back from Hawaii, I highly recommend this hotel, I just can't say enough about the excellent service we received, every aspect of this hotel is just great!!!.
Rated 5 out of 5 by kmlworld Staff was excellent and location is the BEST!
We have been staying hotel guest since the late 1990s. This is our favorite hotel since the date we discovered it. Thank you to Shari (Service Guest Manager), we can stay in our favorite room again this year - we loved it. Your housekeeping staffs also did an excellent job during our stay. We loved everything about this hotel - location, staffs, food, pool, etc. - We always recommend this hotel to all our friends, family, and even strangers...
Rated 5 out of 5 by Mopugs Family Staycation
WE had a great time staying at the PK overnight. We enjoyed the accomodations, buffet, pool and service.
Before checking out, we inquired about staying at the PK on September 22nd. Only to hear that the hotel is booked solid from September 22 thru October 30th. We will be back, for sure!
Rated 5 out of 5 by Fun13 Hotel Staff was great & Chef was very good
We will stay hear again. The staff was wonderful and were always helpful.
Rated 5 out of 5 by Goose Staff was very helpful
Staff assisted us in getting ealier access to complimentary suite so we could shower ahead of our flight after we had cehcked out.
Rated 5 out of 5 by SirRandy Comfort & Central Location
We were generously moved into a city view room w/a balcony (partial ocean view) and loved the room. The housekeeping staff were always on time and kept the room neat, clean & tidy! Lobby and pool area showed signs of age, but I still found it comfortable. Staff were extremely friendly and accommodating. There was an adjoining room with a door separating. The only thing I noticed that when the neighbors got loud, you could hear them. I'm sure they could here us as well! Happy to do a return stay. Also, I usually join 24 Hr Fitness for a week, but found that I could do my daily exercise regimen in the Fitness Center on the 2nd Floor. Would love to have more fitness gear (foam roller, yoga mats).
Rated 5 out of 5 Great Hotel/Great Staff/Great Experience
The staff was extremely friendly and helpful. The rooms were clean and the bed very comfortable. I would return to this hotel any time I return to Oahu.
Rated 5 out of 5 by nbecace Great place to stay!
My wife and I stayed at this hotel 7/8/12 - 7/13/12. Check in and check out were quick for us. The location of the hotel was perfect for us. The rooms were very clean, pillows and bed were comfortable and housekeeping was quick with cleaning our room every morning. Anytime we had a question or concern the staff was prompt to help us out. We appreciated the complimentary bottle of champagne and the additional complimentary free drinks at the bar. We took advantage of the tours/activity desk and those guys (Guy & I forgot the other person's name) were very helpful. Kudos to this hotel and the staff.
Rated 5 out of 5 by rlmko08 Great Stay!
I was a little disappoint that I couldn't get a hotel on Kalakaua but Princess Kaiulani is very close to Kalakaua. The location is great. We had a room right above the swimming pool. The bed was comfortable. They even brought up a roll away and that was just as comfortable. No springy coils. The Pikake Terrace Buffet was excellent. If you're staying at the hotel and your child is under 12 they eat free with each paying adult. What a great deal and they had live entertainment nightly. Wish I could stay longer but it was a very busy time so we had to check out and go to another hotel.
Rated 5 out of 5 by TexasSandy GREAT LOCATION
When we initially saw our room, we were a little disappointed in the small size, and considered an upgrade. Since the hotel was full and no upgrades were available, we decided to make the best of it. Turns out that the excellent location of the hotel, and the value for the money we paid for our vacation package through American Airlines vacations made it the best vacation we could have asked for. Absolutely pleased with the accommodations and location.
Rated 5 out of 5 by Jules Wonderful as usual
Once again a lovely stay. I have stayed at this hotel many times since 1992 and to me it just feels like home. The staff as usual were wonderful and helpful and tried to solve any problem that I had with a smile. Special thanks goes to Sharen on Reception and Tommy on the Tours & Activity desk. I look forward to being able to stay again at the hotel
Rated 5 out of 5 by JLamar Great
Incredible location, great beds and bedding, and a helpful and friendly staff. Excellent hotel for the price paid.
Rated 5 out of 5 by EKalei Home Away From Home
Gorgeous Hotel and Great Location.... The Staff Was Friendly and Knowledgeable, and The Sheraton Princess Kaiulani Offers Cultural Demonstrations, Allowing Guests The Oppurtuntiy to Get a Tatse of The Real Hawaii. The Rooms are Very Clean and Comfortable. Everything About The Hotel and The Staff is Outstanding.
Rated 5 out of 5 by Jimmy Good value for the money
Got upgrade to a great room as recognition for plats SPG member.
Breakfast buffet can be a bit better though.
Rated 5 out of 5 by Campos64 Wonderful Holiday Experience
This hotel has such a special feel.
Sitting on the balcony overlooking Waikiki or listening to music beside the pool - you can feel yourself relax from the time you enter the lobby!
Fantastic value for money.
My family always stay here but this was my first stay, and the hotel lived up to the recommendation.
Rated 5 out of 5 by Greenthumb Hidden Treasure
Surprisingly, we found our room in the Princess Wing to not only have a pool view but an ocean view. The room was clean, beds were extremely comfortable and there was more than enough storage for 3 travelers for a 9 night stay. The balcony was great place to enjoy the nightly music as was the Pikake Terrace where the 35% discount on food was appreciated. The daily resort fee covered our parking, free bottled waters, wi-fi, phone calls and even beach amenties that we didn't expect. Thankfully this property is set back off the noisy main drag, but still has easy access to walking Waikiki. The gigantic holiday display made with gingerbread and chocolate made it feel like Christmas for our family.... Mahalo Princess!
Rated 5 out of 5 by Giampi Dantastic Location
Fantastic location, very good service and helpfull staff, great value for the money
Rated 4 out of 5 by vidkid good location
staff and location are the best . the hotel needs a bit updating but its kept clean and tidy all the staff were very pleasant and nothing was to much for them we were flying out late and they let us check out late and give us a curtsy room later as well .
the staff at the pool bar were always very happy and pleasant. good value for Waikiki.
Rated 4 out of 5 by Damian14 excellent value.
We just spent 3 nights in February at this hotel. The hotel itself is old and a little dated, but really clean. The staff blew us away with their happy, easy going and very helpful attitudes.
For a hotel 1 block off the beach front, it is an excellent value. The room was very clean and comfortable.
Rated 4 out of 5 by DiegoSoria Great Service
We had a great welcome at the check point and every single day the staff was with great attitude. Very good service
We had a nice ocean view, however the room was a little bit small for a couple.
Rated 4 out of 5 by PKHawaii Terrific staff
The staff at the PK is fabulous! Kathy at the front desk is a real gem!
Rated 4 out of 5 by SashaAl Overall pleasant
If not to checkout nightmare made by Ping when we almost missed our ride to airport, overall we had pleasant time at the hotel. Every year for many years we are staying at this hotel, but have never experienced such a
disservice in time of checkout.
Rated 4 out of 5 by SLEL A shame it is to close
This was our third visit to this hotel, and we have no idea where we will stay next year, all the other Starwood properties are too expensive. This hotel has great location totally adequate rooms, a pleasant pool area, and a good bar and restaurant.
Rated 4 out of 5 by Aimana Princess Kaiulani a warmly unsophisticated holiday quarters
This hôtel is very convenienly located,basically comfortable.
Amenities are at their minimum, services good and warm ,island style! ...
I personnaly appreciate the rather informal and relax style of the property.
Rated 4 out of 5 by Andrew82 good value for money
good value for money, but lower floor is not good.