Rated 5 out of 5 by Scottsman1 Nice Stay at Sheraton New York
I was attending a conference in the nearby Hilton when I stayed at the New York Sheraton for 4 nights. It was a smooth stay and the staff were competent and genial. We got caught in a snow storm and they didn't bat an eye when I asked to stay an extra night with flexibility if I couldn't actually fly out. Seeing as they were hosting their own conference at the time and were very busy, I really appreciated this flexibility. I ended up flying out on time and they got it canceled with no fees. Thanks guys!
Rated 5 out of 5 by Sundus Best stay ever
I appreciate the hospitality and warm welcome of your front desk Staff. Akaida made me feel like I'm the only guest. There was a gentleman who was cleaning the club lounge went above and beyond to get milk for my baby,my room was clean and the linen was crisp ,Me and y family travels alot to new york and I will make sure next time we come to NYC we stay with you guyz.. I just want to mention that my internet didnot work the entire stay.
Rated 5 out of 5 by Eddie789 Beautiful Hotel
The hotel was very lavish and a in a great location. The entrance was very posh and the rooms were very nice. The beds were incredible and extremely comfortable. I would highly recommend this hotel and most certainly stay another time.
Rated 5 out of 5 by Grrink always perfect!!
I stay at this hotel every month for work and it is always perfect, as are the staff, rooms, location everything!!
Rated 5 out of 5 by Sunshyne Great hotel
Great hotel that met my needs.
Rated 5 out of 5 by Lola0316 Best Value Ever
We were delighted with everything this hotel delivers for an extremely reasonable price which is difficult to find in Manhattan. Staff friendly, coffee maker in room, newspaper every morning early under our door, beautiful breakfast buffet with heaping luscious fruit and miso soup offered along with traditional items. All amenities were well thought out. Kudos to the management and staff.
Rated 5 out of 5 by culturevulture Great location, very good accommodations
The staff were all very friendly and efficient.
The only thing I would change is having at least one queen bed in the room, instead of doubles.
Rated 5 out of 5 by Rico81 Profesional staff
Cynthia Munoz from front desk gave me a big warm welcome in the coldest day ever in NY.
Rated 5 out of 5 by Catire Fine service
I founf everything fine, clean and good service.
Rated 5 out of 5 by Nadya Outstanding location
Service,location,and professionality fit the description of this fine hotel.
Rated 5 out of 5 by Grrink Outstanding
outstanding even when the hotel is busyiest during the New Years holidays!!
Rated 5 out of 5 by PeterInCanada A great return
Once again the Sheraton Times Square has provided us with a great place to stay during our now annual visit to NYC. Perfectly located at Times Square and very conveniently located for access to the subway and many attractions and restaurants. This is not an inexpensive hotel but it is worth every penny that you pay. The staff are great. See you next year!
Rated 5 out of 5 by gbonanse NYE 2014
We stayed at Sheraton Times Square for the NYE 2014 - excellent location, affordable price, excellent staff and hotel in perfect conditions. The best location possible if you want to be in the pulsing heart of NYC NYE parties - distant enough from the big crowds and near enough to walk by.
Rated 5 out of 5 by inav ms
hotel and staff were outstanding. room excellent
Rated 5 out of 5 by WBL1 This Hotel's Family
Every employee encountered was hospitable, pleasant, welcoming and very willing to accommodate our needs. This made our stay very comfortable.
I would definitely recommend and return.
Rated 5 out of 5 by BeaMc Wonderful Stay!
My husband and I stayed at your hotel 12/29 -- 12/30. We were suprised at the level of professionalism from your staff. It was chaotic since it's NYE weekend and they were all pleasant and friendly. The room was clean and comfortable. I have stayed in 6 different hotels around the city and yours is my favorite. Location is perfect.
Rated 5 out of 5 Hotel
Great hotel. Needs free in room WiFi.
Rated 5 out of 5 by SJS63 Great staff and great location!
Stayed at this location in April and enjoyed our stay. Just had a "sister" weekend and was no disappointed. Location is perfect. Checkout time was a bit crazy was on the 37th foor and elevators were full - waited for close to 20 minutes - Until Edorado came to our rescue and took us down service elevator! Very nice!!!! Highly recommended!!!!!
Rated 5 out of 5 by MS00 Great time at Sheraton NYC
Rebecca was awesome and found me a room that suited our needs.
Perhaps you can make sure the lights for "Sheraton" on the North side all light up.
Rated 5 out of 5 by Nadiab Great staff, we'll trained
Great customer service, you really have outstanding staff
Rated 5 out of 5 by PPF710 Great Location
We booked this hotel at the last minute without knowing much about it and hoped it was at the right location for where we needed to go. It turned out to be right where we wanted to be and was in walking distance to all the attractions we planned on visiting during our stay. The staff was very accommodating and friendly (except for one worker at the small desk near the elevators who was rude). The room and bathroom was a little small but clean. Overall, we had a great stay and would certainly stay here again and recommend this hotel to others.
Rated 5 out of 5 by GEORG41 THIS HOTEL MET ALL OUR NEEDS
LOVED OUR ROOM- STAFF VERY HELPFUL WITH A SMILE-LOCATION PERFECT- MET ALL OUR NEEDS
Rated 5 out of 5 by tonyg54 this hotel has a great location.
this hotel has a great location in new york. its kept very clean . the line for check in was very long and the room size was very small for the price.
Rated 5 out of 5 by JPC35 Perfect location for Christmas season
This is a lovely hotel only a block from Radio City Music Hall. It is on Seventh Avenue so not right in the middle of Times Square which is way too busy. I avoid that area if at all possible which it was staying at the Sheraton. We'll definitely be back!
Rated 5 out of 5 by DFM05 NY trip with Spouse
I frequent this hotel when I come to NY, this last time I brought my Wife and she truly loved the room, the cleaniness and the feindliness of the staff. I can't say enough good things, since from the receptionist to the bar waitress(both) and the check out receptionist were extremly wonderful.
Rated 5 out of 5 by jbb38525 This hotel should offer free wifi in the rooms
bed was very comfortable. room clean
Rated 5 out of 5 by Tommy17 Great energy in the lobby
From the doorman to the receptionist to the lobby - a great inviting place!
Rated 5 out of 5 by BKC59 Another wonderful stay
We spent six nights in the hotel this year. This is the tenth year our conference was held here. Over the last four-five years, we've reserved a suite. The staff meets and exceeds some of our specific needs every year, in fact, reservations supervisor Sharon anticipates our needs each year. I can't say enough about the friendliness and graciousness of every staff member we encountered.
Rated 5 out of 5 by Cape23 This hotel is in a great location
Great Room and great location. The entire staff was friendly and helpful.
Rated 5 out of 5 by Denny70 Great place to stay for a meeting in Midtown
Came from out of town to a meeting in Midtown Manhattan. The accommodations were nicely appointed, the food was excellent, and the staff was great.