Rated 5 out of 5 by Pily The hotel was lovely and in a really good location
The team members were really friendly and efficient,we loved the buffet breakfast ,really complete,and the food variety was exceptional.
Our room was clean,and every day the housekeeping team member,left our room spotless( thank you).
Rated 5 out of 5 by Michelle Service is impeccable
Service level is commendable - from concierge, reception, restaurant and lounge.
Rated 5 out of 5 by Prometheus Serene yet a stone's throw from the City Centre
Being by the river imparts a certain tranquility. Yet it is a stone's throw from the City Centre. The staff is well-trained and makes one feel downright at home.
Rated 5 out of 5 by SafetyWizard Business Conference
I was at this hotel for a business conference. Every aspect of the service and facilities at this hotel were superb. The morning breakfast buffet had exceptional variety of good quality foods. The room was spotless and quiet. There was also a much wider selection channels on the TV than I am used to at international hotels. Overall, there isn't much more that I could ask for in a hotel.
Rated 5 out of 5 by lee1808 Very satisfied and enjoyable stay
I stay on this hotel for leisure trip. Overall I am very pleased with the service.
The room is very comfortable, clean with a stunning view of chao phraya river.
The associate are very nice, polite and attentive.
The hotel is outside of the city, but there is complimentary shuttle boat from the hotel to sky train station.
I highly recommend this hotel!
Rated 5 out of 5 by Robert1 Excellent hotel on the river
I like location on the river, restaurants are great, especially breakfast, enjoy club floor, nice pools, overall excellent
Rated 5 out of 5 by Fatboy Hotel with Great Service and Quality
The hotel service level is high and attentive to guest needs.
Meals in the hotel was great as you have a chance to dine by the river side day and night.
Great facilitites for both business and holidays travellers.
Rated 5 out of 5 by DSTusa Ms.
This hotel is comfortable. The staff is great.
Rated 5 out of 5 by msGao Great experinece
Great experience, clean facilities, service staff are well trained, from doorman to check-in counter staff, feel comfortable there.
Convenient transportation and nice river view. It's very important for holiday.
Rated 5 out of 5 by david68 winter holiday
as expected from a 5 star hotel service and staff was excellent as was room comfort , pool area was restful
Rated 5 out of 5 by Deb50 Still excellent
It has been 8 years since we stayed at this hotel and there has obviously been cosmetic changes but it still remains our favourite hotel in Bangkok - incredibly efficient and friendly service which makes this hotel a standout . Nimit at the front desk should be commended on his service . Great river views and convenient location. We will be back!!
Rated 5 out of 5 by Robert1 GREAT STAFF
Great Hotel with great staff!!
Rated 5 out of 5 by MURKA GREAT HOTEL BY THE RIVER
THE LOCATION IS PERFECT. THE TREMENDOUS BREAKFAST SERVED
Rated 5 out of 5 by Pine All rooms with view
This is a nice nonpretentious hotel with nice view and great service as well as good elite member recognition. Some less stella features are breakfast ( not as good as others in the same categories), less uptodate technology , eg.
Rated 5 out of 5 by Palit Excellent Experience
Location and the view is excellent especially when they have compliemntary shuttle boat every 30 minutes to nearest BTS station which is Saphan Taksin. Khun Somiat & Khun Boonmee from concierge team is very helpfull starting from my pre-arrival until departure.
View from the room is Wat Arun, not like normal city hotel which is ony building view.
Higly recommend to stay here during your business or leisure trip.
Rated 5 out of 5 by Hamish11 Mr
Excellent service, staff very helpful, cheerful and ever ready to assist.
Rated 5 out of 5 by Susan Good location, good staff. Good facility.
I am happy to took this hotel. all of things from the hotel: satisfied.
specially the staff who porterage & arrange taxi stranded outside, with higher temperature, very kind and responsible for hotel clients. Restaurant service are very kind as well. Thanks them! Whose clients contact every day, they are excellent.
Rated 5 out of 5 by Daven Trip to Far East
Our prefered hotel for Bangkokj. Excellent position on river with great views and facilities. Made to feel very welcome. Wonderful dining experience by the river.
Will definately back for another visit. Would recommend to friends and family.
Rated 5 out of 5 by mystic Bangkok, finest
This is a great hotel with friendly and helpful staff and a new incredible location on the river. My only recommendations is that Wi Fi should be more accessible and not considered as a cost /price item as it takes away from the cache of the hotel...considering it's free everywhere ...cafes,restaurants,and the most basic of hotels through Asia and indeed worldwide.
Rated 5 out of 5 by brutus1 Royal Orchard Sheraton Firing on all Cylinders
This hotel never ceases to amaze me. The location, view, club lounge, platinum recognition, shower, and wonderful staff throughout come together to make each visit special. On this stay, we had the pleasure of meeting Nimit. When there was a dely with check-in, he appeared out of no where and was efficient and a true ambassador for the hotel-one of the best Starwood emplyyees we have the pleasure to meet in a long time. The value for this hotel can not be beat. The fitness center, pools, and gardens were all good.
Rated 5 out of 5 by Mark Excellent River View
Your hotel was fantastic. We had a suite over looking the river in two directions. I was fantastic! The food was also excellent. We had the seafood buffet on the river. Great but I was disappointed to find that our drinks (coffee and juice) were not included in the buffet price. On a service note, I stopped by the concerige to book a river boat dinner and was told after he checked two boats that everything was booked for the weekend. Then at night I see hundreds of boats! Hard for me to believe he did all he could.
Rated 5 out of 5 by subha Very beutiful view and staff of the hotel very friendly
The evening chaopaya river view from the room is excelent and very romantic.
The buffet lunch and dinner in the river side resturant is very exciting with lot of variety.
most of all all the hotel staff ( reception, resturant,lounge) are very much helpful and freindly.
Rated 5 out of 5 by Fred On the river
It's such a bonus being on the Bangkok river - never a dull moment from your room, the terrace bar, or dining, And free shuttle boat to the central pier, as well as being next to a shopping mall with restaurants, and jetties for the public ferries; and we welcomed it being a little cooler with the river breeze. My only cavil is that the Sheraton makes you pay for wi-fi.
Rated 5 out of 5 by Polarhunter Outstanding view & location
we were on the 18th fl, but all rooms have a great view of the river. Free (short) boat ride to the train got you to most locations downtown etc.
Tour center kept us busy!
Rated 5 out of 5 by Paul64 Great Hotel
Very impressed with this hotel and the service we received. Would happily recommend it to my family and friends and would be happy to stay here again the next time we are in Bangkok.
Rated 5 out of 5 by PatandMiri Great location
We really enjoyed the location and facilities at the hotel. The boat ride to the BTS station was marvellous. So was breakfast. We hope to stay with you again soon.
Rated 5 out of 5 by Frida The Chao Praya's Secret!
The price and facilities of this hotel in the situation it is in has brought us back to the Royal Orchid 6 times now! It is an oasis in an otherwise hot, noisy, overcrowded city, that affords wonderful views of daily life on the river while at the same time allows full relaxation in an outstanding location. I wouldn't normally stay in North American hotels while in Asia, but this is a rule worth breaking in this case!
Rated 5 out of 5 by Vivian65 Royal Orchid Sheraton
My husband and I found the hotel staff to be by helpful especially the concierge. Everyone was very attentive. A wonderful hotel to return to in a nice location after a long day out in Bangkok
Rated 5 out of 5 by Sara4 brilliant short stay
We were made very welcome by all staff on arrival, and immeduately sent up to the Towers for checking in. Everything very efficient and friendly, especially the girls in the club room. Love the swimming pools, river views and the food - breakfast was a amazing! Will definitely stay again when in Bangkok.
Rated 5 out of 5 by Jan47 Superb Location
Nothing about this hotel disappoints. A haven in a bustling city.