Sheraton Maui Resort & Spa

  • 2605 Kaanapali Parkway,
  • Lahaina
  • Maui,
  • Hawai
  • 96761
  • Estados Unidos
  • Mapa

Tarifas y habitaciones

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Niños por hab.

Esta información nos permite identificar las habitaciones que mejor se adaptan a su grupo y prepararnos para su llegada.

Vea los términos y detalles de las habitaciones para obtener información sobre los cargos por camas plegables o personas adicionales.

Política de edad mínima

Los huéspedes deben tener 18 años de edad o más y tener una identificación con fotografía para reservar una habitación.

Rated 4.1 out of 5 by 441 reviewers.
Rated 5 out of 5 by Exceeded expectations After 3 weeks on Maui(2 at the WKORV),I reserved a day room for our last day on the island, utilizing points. 12000 points and a $30+ resort fee seemed high for 10 hours but I was informed and accecpted the fee. I was given a room at approximately 7 AM. My only request was for a room by the pool. My needs met availability. Very comfortably lounge chairs, unlike the WKORV. The Sheraton is a great overall resort especially for anyone interested in spending time in the ocean. May 20, 2013
Rated 5 out of 5 by Excellent location & terrific service We stayed at the Sheraton Maui in Jan 2013 whereby we found the service and location to be excellent. An easy walk to restaurants and shopping or free shuttle to town or to visit our friends nearby staying at another Westin property made this an ideal location. Although we didn't golf this time, the 2 golf courses nearby looked great! Even though it was prime season, the beachfront, pools and hotel bars and restaurants were not too crowded and we never had any issues with finding a parking spot, lounge chairs by the pool, snorkelling, tanning on the beach or waiting for meals/dining. Our room also had an excellent view of Black Rock, was clean and comfortable with good Wi-fi reception and very nice sitting/view areas in the atrium/walkway. Would definitely recommend this hotel to others and would stay here again. March 3, 2013
Rated 5 out of 5 by Perfection We love the Sheraton at black rock. We used to get there a couple of times a year but we haven't been back for a while. The experience from the time we pulled into valet until we left was perfection. Clean and well appointed rooms, great location, attentive staff, great food and bars, wonderful beach. What more could one possible ask? July 15, 2014
Rated 4 out of 5 by nice place to stay the hotel and staff for the most part were great. the one thing I would say is watch for the added charges. during our stay we were billed $16.99 for phone usage and never called anyone but hotel staff. this I dont fee is right. also check on your free internet on check in. first time you log in the policy satate "FIRST DAY" is free they dont tell you to use that option all the time. the second option is to pay $16.99 per day for faster spped internet. this really should be explained as I only used the internet to look up maps of the Island. when I questioned the desk clerk I was told I should have used the free first day every day and was bill for the optional higher speed. sorry to say if the policies are that confusing and stall can not explain things to first time visitors I really dont see myself returning to this hotel. February 7, 2013
Rated 5 out of 5 by What a pleasant surprise! Aloha, I am a platinum guest and stay at SPG properties all over the world for both business and holidays. We booked the Sheraton Maui over six months ago. a few weeks in advance I emailed the concierge with a few requests. Teresa was teriffic with her follow-through. The upgraded room was fabulous overlooking Molokai and Lanai, house keeping was very attentive, the pool cabana was quiet and in a perfect location, Dana at the pool service cabana was very helpful, the front desk staff was excellent, the Black Rock Terrace had great food, and we were very sad to leave. If anyone is interested, room 6413 has the killer view, and the most southern cabana on the grass is the best. The overall experience at this property was outstanding. We vacation in Hawaii twice a year and Maui is our favorite island. I highly recommend the Sheraton Maui, and my wife and I will be back soon. mahalo nui loa. June 6, 2014
Rated 1 out of 5 by Not up to Honeymoon standards I was so excited to go to Hawaii for my Honeymoon, and it was less than great! The staff seemed unaware, the service took forever just to get some tea, they forgot to clean my room one day, and it just did not feel like any sort of special feeling that usually SPG does in their other hotels. I have stayed over 100 hotels at SPG, and this was my worse experience, not to mention, it was also my honeymoon. The only service team that was amazing, was the Valet! January 3, 2013
Rated 2 out of 5 by Disappointed from check-in I had a flight delay; got a 1st floor room facing the mtce building. Room had lamps that did not would, mold on the tub surround, sand and blond hair on the vanity and a bed which was not a dream sleep. No elite recognition. agreed to change rooms the next morning if bags where packed and ready to move. Ended up taking all day causing a lost day in the sun. New room had a view but the air conditioner did not work. Many of these issues where met with indifference. The hallways were also crowded with fast moving construction guys working on a remodel. December 13, 2011
Rated 5 out of 5 by Our stay at this Sheraton Maui was outstanding! This is a beautiful resort. We visited in mid January 2013. The hotel staff was exceptional at all levels of service. The ease of using the facilities including the restaurants, grounds and beach were very family friendly. The pool was a little chilly, but the beach more than made up for it. We enjoyed the sunsets and the nightly cliff dive. We also used with the ping pong table and bocce ball sets on the grass that was provided by the resort everyday. January 30, 2013
Rated 5 out of 5 by Beautiful Sheraton The Sheraton at Blackrock on Maui is truly a jewel. You would never know she is 50 years old. Being SPG Gold we were able to be upgraded to a Deluxe Oceanview, and it was wonderful. The view was awesome. The breakfast buffet is to die for and all the waiters and bar tenders were very friendly and informative. The shuttle that is provided between the resorts and Lahaina is also an added plus. We would definitely recommend the Sheraton at Blackrock. June 7, 2013
Rated 5 out of 5 by Impressive resort hotel The beautiful winding blue pool in line with the ocean and white sandy beach is most inviting at Sheraton Blackrock. Good snorkeling and the evening cliff diver, along with music from the Dive Bar, add to the romantic setting. Loved watching a bride and groom leap from the Black Rock cliff into the water in wedding clothing (complete with bouquet and an attendant), to celebrate, and then pose for memorable photos on the ocean's edge. March 2, 2013
Rated 5 out of 5 by Peaceful and Relaxing It was a beautiful resort and the beach was awesome. Our room was on a SPG floor and it faced the ocean off a cliff. It was a little farther away from the main hotel but this allowed the room to be very quiet and peaceful and every night we got to see a beautiful sunset. The rooms were comfortable and the staff was very nice, but I do wish that there was a SPG lounge. The stay was very relaxing. It was just what we needed. October 1, 2013
Rated 5 out of 5 by Thank you Sheraton Maui! We have been loyal guests of the Sheraton Maui for the past 12 years and it is still a wonderful resort to visit. Over the years they have done away with the flower lei greating, and flowers with turn down service, but that aside I love the open feeling of the property and the staff is excellant. The grounds are perfectly maintained and it is a joy to stay there. It is my favorite place in all of the islands. October 28, 2013
Rated 5 out of 5 by This hotel has much to offer. We loved our recent stay at the Sheraton Maui. Everyone was friendly, professional, and helpful. The grounds are beautiful and our room immaculate. Our breakfast buffet, which was included, was excellent. We enjoyed it and looked forward to it every morning. The pool was beautiful with various meandering sections and interesting features such as a small waterfall and slide. The Sheraton Maui has it all! September 16, 2013
Rated 5 out of 5 by This hotel exceeded our expectations. This hotel is a beautiful facility. The buffet breakfast on the terrace is lovely, albeit too many birds flying through. But the omelets and choices of fruit, meat and danish were wonderful and nicely presented. We really enjoyed the culinary tour of the kitchen and sample bites by the sous chef. It was fun and informative. The beach is so large and beautiful - room for everyone. Our room was a renovated one and somewhat larger than the standard room. Great view of Black Rock, the ocean and the grounds. The Cliff Dive Bar had a limited menu and there was really no good alternative for lunch. The staff was friendly and helpful. We had a wonderful time. Thank you. November 12, 2011
Rated 5 out of 5 by Quality Service From the pleasant, quick and high quality service, to the excellent room and wonderful location. The food and drinks are a bit expensive compared to local offerings, and thus my lose some customers to local restaurants. March 19, 2014
Rated 5 out of 5 by Fantastic hotel for price category This hotel is the best option on Maui for its category. The rooms were very comfortable, staff was outstanding, restaurant was delicious, pool was fun, and beach was great. We enjoyed our stay and were treated amazingly well - it made our stay very memorable. So many options for activities and very convenient location. I would highly recommend the Sheraton Maui and will stay again in the future September 11, 2013
Rated 5 out of 5 by Time in paradise From the moment we arrived we were greeted with smiling faces waiting to assist us. In particular, Irene at the registration desk went above and beyond to upgrade us to a room looking out on the sparkling turquoise ocean of Maui. We couldn't have picked out a more beautiful setting. Ordered take out from a nearby restaurant so we could enjoy it along with Mai Tai's on the lanai. October 6, 2013
Rated 3 out of 5 by Great location This hotel has a great location, but the facility itself is nothing special. The staff needs to be trained properly. With the exception of 3/4 staff members, every one else needs to remember that the guest is paying their salary! What does it take to greet customers with a smile? I feel this is a lack of training on the part of Sheraton management. Also, the food is not very good. May 25, 2013
Rated 5 out of 5 by We found the sea turtles, great spot I would go here again for sure, we stayed in a deluxe oceanfront room and it was great. good view, large room. Its not all fancy but its clean and has a good island feel, we travel in other areas of Hawaii and it was very comfortable. Friendly staff. The onsite food is quite spendy so get the lounge access for breakfast and dinner snack for free drinks, its worth it. the beach is great, good snorkeling. Black rock is where the turtles are and its friendly to jump off of... First 20 minutes in the water I was swimming with turtles.. taking my kids later this year there... April 26, 2014
Rated 4 out of 5 by Overzealous Pool Attendants Guests should be warned that overzealous pool attendents will remove all personal items from poolchairs whenever they feel that the guest has been gone longer than "an extended period" which is actually when they notice a chair is unattended. The hotel refuses to be held responsible for personal items removed by attendents who pile them unprotected atop a counter. Horrible PR. August 13, 2013
Rated 4 out of 5 by I love the Maui Sheraton We recently came back to the Sheraton and loved it so much I had to write a review. The location simply can't be beat - the beach at black rock is absolutely amazing and the Sheraton makes it even better. The accommodations need a bit of a face lift but it won't stop us from returning. July 13, 2014
Rated 5 out of 5 by My stay The bed could have been more comfortable We have been guests at the Sheraton Maui for many years and the longtime staff members, we have come to know , are like family. The only problem this year was with Maui Beach Activities and I discussed this with customer service manager Jennifer. I know they are a contractor with the hotel, but to guests they are the Sheraton Maui. September 24, 2013
Rated 5 out of 5 by Wanna return Loved the Sheraton Maui. Well run, clean, cozy. My only concern was the refrigerator was noisy. Crashing waves outside the door helped wash out the noise. A bit far to arrive at from a long airline flight, but well worth the trip. We arrived late (after 10PM) and the staff granted us a late check out. Supreme! February 4, 2014
Rated 5 out of 5 by Relaxing Maui getaway After past stays at the Westin and Villas we wanted to stay at an SPG resort that was a bit more relaxed, and we were not disappointed. Everyone was very nice and truly seemed to appreciate our being there - from Jonathan prior to our arrival, Noah at check in and Jeff at valet. The new Club Lounge is beautiful and an unexpected perk. I can't say that all SPG properties recognize SPG status, but the Sheraton Maui went out of their way for us. We will definitely be back! July 8, 2014
Rated 5 out of 5 by SHAKA 1st stayed here 1981, return for obvious, great location, miss the 'huts' and Chip but love the 'tower' have stayed at other resorts nearby (during renovations) not as good as here. Think our return in Dec '13 will be 15th (just getting used to it). Hate the resort fee, way to high for what one receives. A big Mahalo to Claudia at the Beach Bar, see you in Dec '13 January 14, 2012
Rated 5 out of 5 by End of the Vacation After spending 20 days in a villa at a resort (7 in Poipu, Kauai and 13 on Ka'anapali Beach) we decided to stay at Sheraton Maui for the last three days. We we on the ground level near the beachwalk and it was perfect. Checking in was seamless as advertised and the environment was the just perfect blend of resort activity and solitude. We will stay again. March 1, 2013
Rated 5 out of 5 by Incredible Views, Great Staff From the second we walked in we were in paradise. Gorgeous entry way giving views of grounds. Welcoming friendly staff. Room was clean and comfortable with incredible views of the Kaanapali beach. Right next to two great golf courses and 15 minutes from the Plantation course. What a great way to spend our 20th anniversary. We'll recommend to all our friends and be back every year! July 11, 2014
Rated 5 out of 5 by Loved the Sheraton! We went to the Sheraton in mid Jan of this year and it was wonderful. Upon arrival we were offered an upgrade for $50 a night for a premium room (6416) it was a no brainer and it was an unbelievable room. Every morning I was up watching the whales from my veranda. The grounds were beautiful and very relaxed as opposed to the resorts in Wailea. We would definitely stay there again. The snorkeling at black rock was amazing. Swam with turtles!! Some of the negatives would be the food prices as they do not match the resort. We would expect these prices at a stuffy grand resort but that is not what this place is like. We did not eat dinner there as we felt it was overpriced. We were also charged to check our room messages that the hotel left us! We were also charged when we asked for extra pillows ($5.00). They get you for this and that but all in all it was still worth the stay. I have to say that they have the best mai tai on the island! January 31, 2013
Rated 5 out of 5 by The Finest Hotel I Stay At I have to travel for work, and stay at over 50 properties per year...and the Sheraton Maui is the finest hotel I stay at...A wonderful, caring staff....extremely clean and up to date rooms and the most spectacular spot on Maui to snorkel, swim, or just chill out. My suggestion.... " Visit This Hotel"...you will be very glad you did ! November 14, 2013
Rated 5 out of 5 by A nice welcome after a long trip After traveling almost 24 hours my wife and I were pleased by the friendly welcome we received by the front desk at midnight. The room was clean and bed was comfortable. When we awoke the next morning we were amazed by the beautiful ocean view that greeted us from our lanai. WAY TO GO MAUI SHERATON! January 12, 2014
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