Rated 5 out of 5 by Arietty First stay, really liked it
I visit Stockholm every now and then - almost always staying at different ho(s)tels for the pleasure of variation - and now I decided to try a Sheraton hotel for the first time. Had high expectations and wasn´t disappointed. Really comfortable room and an excellent breakfast buffet.
March 9, 2014
Rated 4 out of 5 by gms52 Hotel has great room, weak at check-in
Great location, clean and functional room. Front desk could have been more accommodating at check-in. Requested a call when room will be ready and received the answer, "we are too busy to call, return at 3 PM." No issues at check-out- staff was friendly and thankful for the business.
August 23, 2012
Rated 3 out of 5 Starting to feel a little worn
Very helpful staff.
Shower section starts to look a little worn out.
Beds lovely, but the room a little stuffy to the window was so small.
Make sure to order breakfast directly, otherwise it costs 259kr.
The atmosphere at breakfast was wonderful, beautiful.
And almost too friendly.
September 17, 2012
Rated 4 out of 5 by WiFi1984 Great hotel but no free WiFi for guest
Great hotel, very friendly and helful staff, great view from my room, cleanliness is wonderful, beds, linings, pillows are comfortable and I had a great night sleep.
Only downside, WIFI is only free for 30mins throughout my stay. Should provide free WIFI like most other hotels do.
October 31, 2012
Rated 2 out of 5 by waldo2014 very bad maintenance
the rooms were not clean and the air conditioned did not work. staff in this regards not responsive. at check out, bill had several mistakes, and was going to be charges close to 55% more from what i was supposed tom pay.
July 30, 2014
Rated 5 out of 5 by Rogi40 This hotel has great location
The Sheraton Stockholm Hotel has a great location at the center of Stockholm, close to the Central Station.
September 23, 2014
Rated 5 out of 5 by Susansilver Location; comfort
This hotel couldn't be in a better location - just steps away from Central Station and also just steps away from the Old Town, which is right across the bridge. Stockholm is a beautiful city, and I don't think you could find a better hotel to explore it than the Sheraton.
April 13, 2014
Rated 5 out of 5 by JWM1 Travel with grandchildren
Very responsive staff with recognition. Good meals with Swedish meatballs highly favored by granddaughter. Central location to train station and to attractions we wished to see.
September 2, 2014
Rated 5 out of 5 by Mariaciti Great location and beautiful view
Sheraton Stockholm Hotel is located near the central Station and close to the old town and City Hall. Their staff were very helpful and responsive. Their club access is a great value for money (strongly recommended).
August 2, 2014
Rated 4 out of 5 by Arch22 Great hotel
Very nice room and the restaurant served good but somewhat pricey food. The staff was very polite. Unfortunately, my request for some the to be brought to the room proved too much for the roomservice. I am sure it was a one-off mistake. Overall, a great stay.
October 17, 2012
Rated 3 out of 5 by andersb71 rooms and room text info needs updating
Rooms are very old looking; old wallpaper, makeshift updates etc. bath/shower not working well ergonomically. misleading text info on restaurent hours and service personnell that don't knock before locking themselves into your room. Also air con was a mees.
January 10, 2014
Rated 4 out of 5 by Porky21 Convenient Location
Conveniently located. Can access major sights on foot. Hotel breakfast needs improvement, though. Not enough variety and not tasty. Room is spacious and well equipped; however, shower is at a strange angle. Concierge very helpful but not always available.
September 12, 2013
Rated 4 out of 5 by Skalet This hotel is an overall good choice
If you want to stay central, close to lots of sights and within walking distance to shops and restaurants.
However; it is not a five star hotel. Our room was poorly cleaned, and breakfast was loud, overcrowded and messy.
July 22, 2014
Rated 5 out of 5 by Phases123 A must when staying in Stockholm
This was my 8th visit in 2 years, and I keep going back. Great location, very friendly and professional staff. Excellent room quality. Conveniently close to the train station, subway station; and a short 20 minute train ride away from the airport.
May 15, 2014
Rated 4 out of 5 by Monik Great place to stay
Very good location to stay- right in the middle of the city. Room is clean including towels. Ventilation is too warm even though I turned on the coldest. The blanket was too thick so I had difficult sleeping at nights. Would be nice if there is a pool.
February 9, 2013
Rated 5 out of 5 by Mini Fabulous
I definitely recommend this lovely hotel to anyone visiting Stockholm whether for business or as a tourist, You can't beat this location and the staff are so courteous. The food is good too. I wish I could have stayed longer than the three nights. T.
May 29, 2013
Rated 4 out of 5 by TheOldie Convenient Comfortable hotel
Nice lounge, friendly personnel, comfortable beds, room size varies as does view or lack thereof, convenient for main attractions and railway station.
September 1, 2014
Rated 5 out of 5 by MarilynG62 Helpful Staff Provided Wheel Chair
We stayed at the Sheraton Stockholm in August 2013 before a cruise. My husband has walking difficulties, and the Sheraton provided a wheel chair free of charge during our stay. This made our trip so much easier, and with the location of the Sheraton right across from the Gamla Stan, we were able to get around much more than we would have otherwise. The location is perfect, and we had a lakeview room with a balcony that looked over the Gamla Stan. We enjoyed coffee outside most mornings and even had an al fresco dinner one evening.
The one thing that needs addressing is the bathtubs. The European style tub with rounded bottom is slippery, and we asked for a rubber mat. When I stepped into the tub the first time after getting the mat, it wasn't stuck down properly and I took a tumble. The manager on duty at that time was very attentive and handled this issue well.
The breakfast was very good, and we enjoyed the outdoor space for a glass of wine.
Overall, we recommend the Sheraton highly, especially if you can snag one of the balcony rooms.
August 30, 2013
Rated 4 out of 5 by FromSpain Staff
We are very grateful to Ines (from Croatia) at the check in desk. She helped us a lot with our reservation (we were not satisfied at all with the room we had been assigned) and made sure we were satisfied with everything.
June 25, 2014
Rated 4 out of 5 by Jenny47 Great hotel
This hotel has good location in the middle of the city, close to communications, Clean, rather big rooms, good beds. Very high standard of breakfast. Good service.
Also close to shopping and culture attractions as well as restaurangs.
March 30, 2014
Rated 5 out of 5 by Beemster15 Excellent choice
During a short weekend trip at the end of March I stayed in the hotel for only 1 night. When entering the hotel I was very surprised of the result of the renovation as I also stayed in the hotel in 1999 when construction work was in progress. The next surprise was the way I was met when entering the hotel. A young man guided me to the reception where a very friendly young lady checked me in. My large, comfortable room was on the fifth floor with a view on the square in front of the hotel and Gamla Stan.
As it was very cold outside I stayed in the hotel to have dinner in the Threesixty restaurant. Although the restaurant is rather pricey (luckily the prices were not in Euros) it proved to be a very good choice. Also the breakfast was excellent with a wide choice. Another positive is free internet in the lobby
The location of the hotel is perfect, on walking distance of both the Central Station (Arlanda Express to the airport) and all the interesting sights of Stockholm.
Overall I had a very good stay also due the very friendly staff of the hotel.
May 30, 2013
Rated 4 out of 5 by Jeanrosan Very good stay overall except concierge service
There was no concierge available.
There was a major SANTANDER conference which made the hotel very busy.
The SPG lounge can also get very busy and a few more small tables would help.
August 6, 2014
Rated 3 out of 5 by virgilt Getting a bit old fashioned but great location
Wanted to have extra bed, which took several hours and calls to organize. Rooms are comfortable but getting old. Bathroom door did not close properly. Breakfast is good.
August 9, 2014
Rated 5 out of 5 by ViVi43 Sheraton Stockholm
Was only there for 2 days, but a great facility. Lovely rooms. Love the modern decor and parquet floors! Attentive staff. Close to Old Town and City Hall. Hop on hop off bus stop around the corner.
July 13, 2014
Rated 4 out of 5 by owenor charged by wrong amount
We, me and my family had a lovely stay in two rooms this weekend at Sheraton Stockholm. We loved the hotel very much.
But after checking our bancaccount we don´t feel the same. Our account had been charged with a sum with moore than 3000 SEK moore than the cost we have on the bill from the Hotell. We was lucky that we checked the account, otherwise we haven´t known anything at all. Phoned the hotel wednesday this week and they told me the didn´t understand how it could have happened. We was so happy and loved the hotel and everything inside but this have made us disapointed. Don´t want any other visitors to have the same experiences from the hotel. We choosen Sheraton becourse we trusted the hotel and the whole family had planned this weekend together. We expect a feedback from you and some kind of payback offer to a little bit disapointed family which don´t want to leave Sheraton Stockholm with this feeling.
You don´t have to let this appear on your site but we want you to know how we feel about it , you can find my email on the bottom of the page.
October 10, 2012
Rated 5 out of 5 by ALRDenmark Excellent Club Level features
Always a pleasure to stay here and especially when staying at the Club Level with the "members"-lounge that is perfect for an after work cocktail and some light and delicious food. Rooms are clean and beds are comfortable.
September 2, 2013
Rated 4 out of 5 by hansen2 Very good location; helpful,pleasant staff.
We enjoyed our stay here because of the Hotel's central location. The staff were very helpful,the food in the lounge was good. The hotel was clean,bright and modern.Would stay there again and recommend it to others.
May 5, 2014
Rated 5 out of 5 by TimberBuck Wonderful Hotel
Great location for walking Gamla Stan and downtown Stockholm. Beautiful new hotel with marvelous facilities and great staff and food. Best Sheraton I've ever stayed in.
August 1, 2014
Rated 5 out of 5 by Catey Very good hotel
Wonderful views and room, excellent breakfast.
September 15, 2014
Rated 1 out of 5 by F123 Below expectation
The attitude and manner of staff are far below expectation. The worst Sheraton Hotel that II had stayed, compared with those many others that I stayed elsewhere!
August 5, 2014