Sheraton Fisherman's Wharf Hotel

  • 2500 Mason Street
  • São Francisco,
  • Califórnia
  • 94133
  • Estados Unidos
  • Mapa

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Rated 3.5 out of 5 by 568 reviewers.
Rated 5 out of 5 by Great access to Fisherman's Wharf Very nice hotel in almost everyway except food services for breakfast was limited to cold items and instant oatmeal. Good latte was one welcome in early morning. Being diabetic, I have to be carefull of what I eat so I was somewhat disappointed but I managed. Room was well appointed and very comfortable. I would stay here again if I was staying at Fisherman's Wharf. November 9, 2012
Rated 4 out of 5 by Great location, nice people, but . . . Great SPG property near Fisherman's Wharf and that tourist area of SF. Perfect if you're doing the tourist thing, like we were. Not as good if you're there for business or shopping, but SF is a small city and it's easy to get around. We got to the property well before check in time on a Saturday, and they were not only able to check us in early, they gave us a choice in rooms (top floor, external, might be a bit loud, or first floor, courtyard, quiet. We chose the former and were quite happy with the room, in general). Staff had printout of local restaurants and local street maps which were very useful. Major annoying thing about the room, the bathroom is split with the toilet and tub in one room, sink and mirror in a separate, outer area. But the light switch is in the outer area, so if you're traveling with a someone else who needs to "go" during the night, that light is going to be illuminating the room like a beacon. October 22, 2011
Rated 1 out of 5 by Poor Upond arriving at the hotel I checked in was told breakfast was included in the 4 days we where going to be the for 3 people!! Which was not true!! Also $ 50.00 plus tax to park in the hotel Parkin lot which we where not told at the time of booking!! Unhappy! Getting into our room was extremely hot!!! NO MICROWAVE!! NO REFRIGERATOR!!! SO so unhappy!!! September 9, 2013
Rated 5 out of 5 by Very Convenient Was spending the weekend in San Francisco at the end of a 4 day conference. This hotel is conveniently located only a 5 minute walk to Pier 39 and maybe 10 minutes from the Ghiradelli Square and the Cable Car turn around. Staff is very friendly and the room extremely comfortable. Next trip to San Francisco will include a stay here. November 25, 2013
Rated 2 out of 5 by Dump Very tired Hotel with small rooms and minimal staff. Wait times for check-in long and staff seemingly unfriendly. When trying to check-out at 5;00am to catch a 7:00am flight, no staff were present after waiting 15 mins. at either front desk or valet booth to check out and retrieve car. Self-parking prices ridiculous and parking system very inefficient. May 23, 2013
Rated 2 out of 5 by For tourists Tourist hotel by the bay that is not actually by the bay. Nor does it have a view of the bay. Most hotel rooms have a view of other hotel rooms. Bathrooms are extremely tiny and don't even have enough room for towels. Parking is a ridiculous 46 dollars a day in an unpopulated part of San Francisco. Fitness Center is also tiny and has a view of nothing. April 23, 2013
Rated 5 out of 5 by Wonderful Place to stay What a wonderul stay we had at your hotel. Great check-in, super attentive staff and really nice room. Loved the location for walking around the city. Proximity to all and a really nice, clean place. Great coffee in the room and great gathering place for wine, coffee and a quick bite in the morning lobby. Thank you so much. November 25, 2013
Rated 2 out of 5 by May 10-12 2012 If you like a hotel with attentive bellman, valets and front desk staff...look elsewhere. The only friendly bellman and valet were upon our arrival and departure. In between good luck contacting them. Concierge on Friday...exceptional. Housekeeping staff wonderfully sweet. Nice seating area with gas fire pits outside a nice touch, but usually very messy in that area. Beds absolutely tiny and completely uncomfortable. Front desk people totally snippy. Could have cared less that we were not comfortable in our room. Parking cost outrageous...typical for the city though. The only reason I would ever go back to this hotel is to visit Juanita, one of the housekeeping staff. This was our third stay atthis hotel in the last 12 years....we will look elsewhere next visit. Smart sleeper beds are LOUSY! Rooms are tiny and cramped (double beds are more like twin plus). If you want comfort and friendly staff as a whole, don't spend one second considering this hotel! May 15, 2012
Rated 5 out of 5 by Great Value I unexpectedly needed to say in San Francisco recovering from a fall with a broken leg. We were provide with very comfortable room with great large bathroom that had all the handicap features that helped me feel comfortable. We felt that we were given great value for a reasonable about of money. Staff was helpful and very friendly. November 15, 2012
Rated 2 out of 5 by Poor Service -Bellman pushed us a cart and didn't offer to bring bags up. We loaded and struggled with 3 sets of clubs and bags on one cart. -Was not offered different parking options other than the $45 per night which was not initially disclosed. When I asked about them the desk became short with me. -Hotel decor needs major upgrading. February 25, 2013
Rated 4 out of 5 by Nice...but VERY small room All was great...from the staff to the clean room. Quiet corner room was very nice. The only thing was the room was very small...just wish there would have been more space...especially in the bathroom/vanity/closet area. Not much room for it being a 4 star hotel. Great if you're traveling alone...but not for a family. April 7, 2013
Rated 5 out of 5 by This hotel is very comfortable, convenient and friendly. We have stayed at this hotel since 1986. We noticed a very friendly and kind staff on this visit. Our room was wonderful. The bed and pillows were like sleeping on a cloud. This hotel is convenient to Safeway across the street, cable car, waterfront and restaurants. We highly recommend Sheraton Fisherman's Wharf. April 24, 2012
Rated 4 out of 5 by Great location and hotel I had a very nice business stay here and will be coming back in a few weeks. The staff were friendly and the bellhop staff were really great. My only issue was 25 dollars for a breakfast buffett was really dissapointing. I had to go somewhere else as there was no ala carte issue. But overall very nice place. June 7, 2013
Rated 5 out of 5 by A Great Vacation Possible by Sheraton Great hotel in great location with exceptionally knowledgeable, pleasant, courteous and professional staff. Concierge are wonderful (P.S.: if you tell Thomas what you have a taste for, he knows where you can best get it from). Sheraton made a great vacation just that more spectacular. Thank you Sheraton!!! June 25, 2012
Rated 5 out of 5 by Sheraton Fisherman's Wharf outstanding Sheraton Fisherman's Wharf met all our needs while staying in San Francisco. The Concierge helped us organize our days and reccommended outstanding restaurants. The staff was friendly and every need was met to the "nth" degree. I would most definately stay at the Sheraton Fisherman's Wharf again. August 12, 2013
Rated 5 out of 5 by First time to San Francisco This hotel exceedd my expectations. Staff was friendly and accomodating. Checking in early and having a late check out was no problem. The room was comfortable, clean, and roomy for the three of us. Within walkig distance of so many great things to see and do. Thanks!! November 25, 2013
Rated 5 out of 5 by Great Hotel At The Wharf We stayed here two nights in January 13". We booked via AAA and recieved a great room at a fair price. This hotel is one block off the wharf area so it"s entrance is not too crowded. Our room overlooked the nice pool area. If you squinted, it could of been Hawaii. Look forward to coming back. January 30, 2013
Rated 1 out of 5 by Dont feel like a Platinum in this hotel There is no lounge, no check in/out fast track for Platinum/Gold member. There is a breakfast area but not for Platinum member unless you pay $20 or use the voucher given to buy some simple breakfast + normal coffee (pay extra $4, if you wanted cappuccino!) Dont feel like a platinum at all! August 2, 2012
Rated 5 out of 5 by Return stay I last stayed here November 2012 after a few years since my last stay, my recent February visit pleased me as well that this hotel has maintained its quality. It's very convenient for public transportation & its proximity to Fishermen's Wharf & North Beach provides lots to do for visitors. February 17, 2013
Rated 5 out of 5 by Staff There were 2 staff members who stood out above the rest -- Prince, from the consiergne desk and Jane, the cleaning lady on the 3rd floor. Please convey my commendation to them for jobs well done. A gentleman in valet parking, unfortunately do not remember his name, was also outstanding. April 19, 2013
Rated 1 out of 5 by Converted Motel This should cannot be classified as a hotel. From the decor, to the loud in-room a/c to the non-existent sound-proofing, this is certainly not a hotel. I would not stay here unless you want to stay in the heart of the Fisherman's Wharf area or no other options are available. October 18, 2013
Rated 4 out of 5 by Would stay here again Rooms are small, but clean and nicely decorated. Excellent customer service. Great location. Husband used the fitness center and said they were very good. Didn't get to use it, but outside seating with fire 'pit' looked very relaxing and fun. Only draw back was street noise. April 7, 2013
Rated 2 out of 5 Noisy Room I was first assigned the room that was not made. Then I was put in the room next to Bus Depot. It was noisy. You should at least provide ear plugs without me having to call guest services. If I knew of the noise, I would rather wait for room service to clean the first room. June 13, 2013
Rated 5 out of 5 by Location and Comfort The location of this hotel was great in terms of access to the Fisherman's Wharf and other areas near the water. Also the beds at this hotel were incredibly comfortable. Being there on Halloween was fun--the Haunted house set up by the staff was great fun. November 1, 2013
Rated 4 out of 5 by Great Price, Prime Location The hotel is located just a couple of blocks from Fishermans Wharf and is a nice place to stay. It is by far no resort but it meets the needs for what you need. The parking is very expensive but you can shop around and find parking at half the price just two blocks away. January 18, 2012
Rated 5 out of 5 by great locatio/great staff we were greeted well and all of our requests were granted. staff is very friendly and helpful.location neat the wharf was great. only draw back was the 70.00 dollar cab ride from the airport. We were not told about the shuttle service. enjoyed very much October 16, 2013
Rated 4 out of 5 by Fishermans Wharf Sheraton Overall good experience, although the cost of parking the vehicle is the most that I have ever paid in my frequent travels around the country. Room was clean, but bathroom was extremely small and not updated. Staff was very friendly, particularly the concierge. July 1, 2012
Rated 5 out of 5 by Great stay at a fabulous location! I am a Bay Area resident and former SF resident from 1991 to 2001. I arranged to meet my daughters in the city for dinner in North Beach last Saturday and decided on a whim to play tourist and see what has changed since I moved out of SF. I used some of my accrued Starwood Preferred Guest Points to book a standard room a couple of days before my visit. Upon checking in I was pleasantly surprised to find that I was upgraded to a beautiful top floor Executive Room...very modern and superb views of Coit Tower and Transamerica Tower. The welcome I received as a Gold 3 Star Elite member was much appreciated and the 4 pm late check out and 15 % discount on food service was a plus as well. I love this location and my girlfriend and me enjoyed a very pleasant and luxurious stay in the sweet sleep bed and awesome room. The only draw- back is the $44 overnight parking fee. My suggestion is to take public transportation and leave your car home! Thank you again for a terrific reminder of why San Francisco is such a world class destination!! September 12, 2012
Rated 1 out of 5 by Worst experience ever I had the worst experience with this hotel. The hotel kept changing my reservation to someone else with the same name even though I booked it online with my SPG number. I will never stay here again and will recommend against this hotel to everyone I know. September 16, 2012
Rated 5 out of 5 by very nice weekend everything was great................................. January 27, 2014
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