Rated 5 out of 5 by Doug2062 Best beach location in Ka'anapali
Situated at Black Rock, this hotel has the widest beach, best snorkeling, and biggest resort area that I saw in the Ka'anapali Beach resort area. Being a gold member of the Starwood club, I was upgraded from an ocean view room to a deluxe oceanfront room with a spectacular view of the island of Molokai during a recent stay in November/December 2013. The room was large, clean, and very comfortable; and the ocean view was unobstructed.
February 26, 2014
Rated 4 out of 5 by Naren53 Rooms
We checked in on 02/20/2014. Nice courteous Sheraton personal upgraded my room to ocean view. Room had mold in the bathroom around tub. We went back to lobby another courteous staff member transfer us to 3422. which had big puddle, we thought it is not big deal it may be cleaning lady. so , we placed few towels. Next day morning we saw the puddle again. We knew it has to have plumbing problem underneath the floor. we notify the front desk. I hope they check their property prior to assigning the room to guest. Over all staff was extremely courteous.
February 23, 2014
Rated 5 out of 5 by EJC111 Great Hotel, Location, View and Staff
We looked on-line quite a bit before booking this hotel. The reviews were good and the pictures were impressive. This was our honeymoon trip so we wanted it to be perfect. When we arrived we were overwhelmed. The pictures did not do it justice. The Sheraton Maui is beautiful. What an amazing place. Right when you walk into the lobby you have a panoramic view of the ocean and Black Rock. We checked into our room and it was clean and updated. We went to the pool every day and sat in the sun. The pool wraps around the two poolside restaurant/bars, very fun and cool. There were always enough lounge chairs for every guest. This hotel is more of a couples and family hangout. There were no loud teenagers ruining the atmosphere. I highly recommend this hotel. You can have dinner watching the sunset. You can snorkel right from the hotel beach. You can walk to Whalers Village in 5 minutes to shop. Best hotel in Kaanapali.
February 26, 2014
Rated 3 out of 5 by Red63 Great location and view!
Great hotel to sit poolside with a great beach view or just walk a few steps and be on the beach!
February 26, 2014
Rated 4 out of 5 by Lacy Maui Paradise
Warmth, whale swimming past our ocean front room were unbelievable and the food was outstanding. Dining staff were so caring and attentive.
February 25, 2014
Rated 4 out of 5 by BlackRockFan Wonderful Stay!
We've been coming here for more than 15 years. At first we were put in a very tiny and dark room on the first floor building 4, but Ivy and Grace were very helpful and they moved us to a brighter and larger room in bldg 3. Overall, the hotel was much like we always remembered it! Black Rock is a wonderful and serene place. The only recommendation we have is that we noticed the carpet in the hallways in bldg 3 and 4 is showing some wear. We hope to return in the next year!
February 21, 2014
Rated 5 out of 5 by pom56 Excellence in paradise!
We just returned from a week at the Sheraton in Kaanapali after a truly wonderful experience. The hotel was first rate with all of the luxury and amenity you would expect plus the added benefit of being on the shore at BlackRock. The ambience and atmosphere create a magical vibe while in the island paradise of Maui. Staff are friendly and excellent. The room we had could not have been located in any better position - right on the ocean on top of BlackRock. Incredible!
January 23, 2014
Rated 5 out of 5 by Shewho5516 Absolutely amazing hotel that far surpassed our expectations!!!
We had the most lovely room overlooking the whales that come to Maui in the winter to give birth. The balcony was fantastic to be able to sit in comfort and watch these amazing creatures. The hotel was one of the nicest that I've ever stayed in and I simply can't wait to return again. This is my second stay at the
hotel and I never dreamed that this one could ever be even better than the first! Absolutely everyone associated with the hotel is kind, generous and wonderful to deal with.
February 3, 2014