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Guests must be 18 years of age to reserve a guest room; valid identifcation is required.

Rated 4.1 out of 5 by 1053 reviewers.
Rated 5 out of 5 by Old property but great service I'll give you full marks for my stay, during a 5 night conference. All my meals were at the Sheraton and the food was excellent. My room was great having everything I needed. Hotel staff were friendly and very efficient. October 21, 2013
Rated 4 out of 5 by Executuve Lounge The cofee was GOOD! Been a while since I'd been in the Lounge, and don't remember seeing a computer terminal & printer being avalable for guest use. Also, some hot entrees for for Sunday Breakfast would have ben nice. July 17, 2013
Rated 5 out of 5 by Love the Hotel The hotel was awesome. The staff was great to us and the location was perfect. My only issue was the black lace thong that was on the back cushion of the couch. It was not mine. Needless to say it was gross. May 28, 2013
Rated 3 out of 5 by BAD SERVICE/GREEN OPTION Disappointing - was asked to participate with the SPG "GREEN OPTION" - which was explained to me it was to save Energy by not changing out the linens/towels daily. Fine - this is a wonderful idea, I'm all for reducing the Carbon footprint, making my stay more eco-friendly. HOWEVER.... this turned into a tool by the hotel to NOT FURNISH SERVICE OF ANY KIND. I was rather upset and astonished that Sheraton/Seattle took this to mean they would not make the bed, clean the bathroom, nor remove the trash. This was NOT explained. NO SERVICE at a hotel is NOT a "Green Option", but rather a option to not provide service. This was unexpected. This was my third business SPG stay in 8 months, and by far the most disappointing. The hotel is beautiful, the front desk pleasant, the location superb. Who wants to stay at a hotel that will NOT provide basic housekeeping service? This should not have to be specially requested. Because of this, ** I NEED TO RETHINK MY POTENTIAL STAY AT SPG FOR AN OCTOBER CONFERENCE ** July 21, 2014
Rated 5 out of 5 by Great Experience The Sheraton is in ideal location and the rooms are top notch. I had a noisy neighbor and the front desk staff made changing rooms a breeze. Looking forward to my next stay next week!! December 8, 2011
Rated 4 out of 5 by bob r The facility is located in the heart of downtown and is very easy to walk to the wharf and other fun places. The only negative is the high cost of parking and the internet charge. October 6, 2013
Rated 4 out of 5 by Convenient location for conference attendees This is a nice hotel. The lobby area is very nice and everything was functional in the clean guest rooms. July 24, 2014
Rated 5 out of 5 by Romantic Getaway We love staying at this location. The artwork and decor are beautiful. Easily can walk to Pike Place Market, Taylor's Oysters, Blue Acre Restaurant and H&M dept. store. Perfect!!! June 24, 2013
Rated 3 out of 5 by Convenient location The only negative thing to say would be that my room was not cleaned until 4:00-4:30 every day and we stayed for 6 days. We had to call twice to have someone come to clean it. July 23, 2014
Rated 4 out of 5 by Great For Conferences Great for proximity to convention center for conferences and local attractions July 24, 2014
Rated 5 out of 5 by Hotel is very comfortable and good location. Really enjoyed the service and excellent location to everything down town. July 24, 2014
Rated 5 out of 5 by A great hotel to stay in. We loved our stay. Although we found that both our rooms needed a new matress. My room had a very lumpy matress therefore did not sleep well at all. May 28, 2013
Rated 5 out of 5 by Director -Insurance Company All of my contacts with staff were excellent. I enjoyed my stay and the walk to the convention center was good for us as we needed the exercise. October 9, 2013
Rated 5 out of 5 by Hotel is great Excellent staff, accomodations, location,value July 24, 2014
Rated 5 out of 5 by Perfectly located if attending events at the Convention Centre. Not only the perfect location if attending Convention Centre events, also great location for shopping and easy access to Pike's Market. December 10, 2011
Rated 2 out of 5 by really has gone downhill used to be one of my favorite hotels. Has really gone downhill. Staff can't be bothered, breakfast in lounge was poor, room very small July 1, 2012
Rated 4 out of 5 by This hotel is conveniently located and offers a good guest experience This hotel offers all the amenities required by a busy business traveller and provides a good guest experience. You are also able to enjoy the room undisturbed and contributed to environmental sustainability by selecting the "green" option. July 21, 2014
Rated 5 out of 5 by Excellent but Someone is Smoking I had my usual excellent experience at your property, but could smell cigarette smoke creeping into my room in the late evening. Not sure you could do anything about that but thought I would let you know someone is not respecting the law! July 21, 2014
Rated 5 out of 5 by Everything you desire/ Perfect location Location is perfect right in the middle of everything. Every amenity is available. No hassle at all. Super friendly staff. June 13, 2013
Rated 5 out of 5 by Nice, clean, quiet, great gym That pretty much says it all. Also, the front desk staff was very friendly. Perfect location for conference goers. December 8, 2011
Rated 5 out of 5 by The Best My stay in Seattle was great the staff met all our needs. I will always look to stay at a Sheraton when I travel. November 7, 2012
Rated 5 out of 5 by The extras for this room made out getaway so convenient We had a short getaway and to have the convenience of evening snacks and complimentary breakfast was wonderful. June 27, 2013
Rated 5 out of 5 by awesome gym and pool with view of Seattle Did request to not have sheets changed, instead had no room service, I think one should have both options! June 19, 2013
Rated 5 out of 5 by Great Location This hotel is very close to restaurants and shopping which makes it convenient how people traveling alone. February 4, 2013
Rated 1 out of 5 by Beautiful hotel - FILTHY bed This was my second stay at this hotel. On the first stay, I discovered that the bottom sheet of the bed was placed in a way that left about 18 inches of mattress exposed at the foot of the bed. Most customers are unaware of this highly UNHYGENIC practice because, after all, no one pulls away the top sheet and blanket to see it. The sheets are not long enough to be tucked at the head of the bed and the foot. Imagine sleeping in a bed where "all of humanity" has also slept? The sheets are changed, but the foot of the bed is never cleaned. Think of all of those dirty, sweaty feet that have been there before you! I took a photo of this nastiness and the Director of Front Office Operations agreed that this is poor housekeeping. He assured me that he would address the problem. On my most recent (second) stay, I found that nothing has been changed. The foot of the mattress was not covered with the sheet. Upon checkout at the front desk, I was answered with a shrug of indifference........ Flat sheets are meant to be top sheets. They are not manufactured in a great enough length to properly serve as a bottom sheet. SOLUTION: Longer flat sheets (probably not possible), or FITTED SHEETS. June 13, 2013
Rated 2 out of 5 by Very Disappointed We were at the Sheraton, not of our choice, but it was mandated for the function that my son was a part of that being Regional NW ACDA. (a youth choir event) Our room was old and out dated and not the quality of any of the other rooms that fellow participants were staying in (remodled and up to date) yet we paid the same rate. The fan in the restroom did not work so every time we showered we had to deal with the "steam issue" and the towel rack with the bath towels actually hung IN the shower. The grime on the light fixtures was so thick that the first two times we showered it actually sluffed off onto the counter top. The first night of our arrival, I asked for the wet bar to be emptied as my son is Autistic and we bring his food with us. We needed the refrigerator for parishables. When I called down and asked for it to be emptied, I was told they would gladly do it for a $30 to $50 fee. When I again emphasized the reason we needed it emptied, the hotel complied emphasizing that there would not be a fee. Upon checkout I again spoke to the SPG person checking us out and was again assured that there would not be a charge. Received my final "personal folio" today and guess what...not only is there a charge but it is a $189 charge. I have called and been assured that it will be refunded to my card in 5-7 days. This is the first time I have stayed at a Sheraton and will most likely be the last unless I have no other choice. Very disappointed. March 18, 2014
Rated 5 out of 5 by Perfect Location Perfect place to stay when going to the theatre, shopping, or excellent restaurants. November 5, 2013
Rated 5 out of 5 by services This hotel was great. I loved the option to not have maid service July 23, 2014
Rated 5 out of 5 by Top of the World in the Rainy City Outstanding experience. Great hotel in a great location. Very clean, very well maintained. June 16, 2012
Rated 5 out of 5 by Great Location This hotel is right in the heart of the action, easy to get around to everything! June 29, 2013
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