西雅图喜来登酒店

  • 美国
  • 华盛顿州,
  • 西雅图
  • 第六大道 1400 号
  • 邮政编码 98101
  • 地图

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年龄要求政策

客人须年满 18 周岁方可预订客房; 需提供有效身份证明。

Rated 4.1 out of 5 by 1032 reviewers.
Rated 5 out of 5 by Ideally located and superior in all regards The Sheraton is ideally and centrally located in downtown Seattle. Walking distance to Pike Place Market, shopping district, theatre, restaurant and all attractions. Beautifully appointed rooms and friendly, knowledgable staff. March 10, 2014
Rated 4 out of 5 by Comfortable and Clean, but Needs Improvement Our room was very nice and clean, we stayed in the Pike Tower, which is why we always choose the Sheraton if we can. The downfalls are: the wi-fi is overpriced and absolutely useless. You can have four devices, but it is soooo incredibly slow to and attempting to stream any video on your device is not worth the attempt. Next time we'll make our phone a hot spot and receive wi-fi from that. The bar was over crowded and you couldn't get service, and the cocktails are overpriced even for Seattle. June 15, 2014
Rated 4 out of 5 by Excellent location and staff The location was excellent. Close to shopping and restaurants. Only downside is that this is pretty much the most expensive area for parking ($34 - $47 per day), so avoid bringing a car if you can help it. Staff was very responsive to needs. There always seems to be a line for the front desk, but they were good about moving through the queue fairly quickly. Overall a good experience. June 22, 2014
Rated 3 out of 5 by Disappointing I expected better quality amenities and a more luxurious environment. Some days I didn't even get wash cloths and the towels were badly worn and threadbare every day. The lobby and lobby bar were FRANTIC - lots of conference goers. Good for the hotel but LOUSY for a guest experience. Really a big letdown from other Starwood properties and my own expectations! June 3, 2012
Rated 4 out of 5 by Excellent but watch out for the extra costs! Stayed at the Sheraton from July 6-9. The location is perfect!. It's right in the heart of downtown. Close to some serious shopping and walking distance to the Pike Place Market and an abundance of restaurants. I adore the scent in the main lobby.The rooms are very clean but the electrical outlets were old and worn. I tried to plug in my blowdryer and straightener and couldn't, they just kept falling out. I was charged extra for Wi-fi access that barely worked. I called the front desk and was told they would waive the wi-fi charge. Parking is NOT included in the room rate. Be prepared to pay extra for parking and WA state parking tax. Also i was still charged for the Wi-fi that was supposed to be waived.. an error on the hotels part that they kindly corrected. Overall good - it's a great place to stay. Overall bad - I wasn't made aware of the extra parking fees. The hotel chain should advertise the extra fees upfront when booking online. July 21, 2012
Rated 5 out of 5 by Great family weekend We booked two adjoining rooms for a family gathering in Seattle.The hotel was great, beds really comfortable for a much needed nights sleep after walking the flower show which was conveniently located in the adjacent Convention Center. The hotel had everything we needed and was centrally located to restaurants, shopping and Pike Market. February 24, 2013
Rated 5 out of 5 by This hotel knows how to take care of guests Really nice hotel, particularly for such a big property. The customer service was impeccable, and the staff has a great sense of humor. The rooms are great, though the bathrooms are a bit dated. March 3, 2014
Rated 4 out of 5 by Housekeeping very average Bed sheets were never changed in the 6 days/5 nights that we were there. Only towels and bathroom necessities. No cleaning. June 27, 2014
Rated 5 out of 5 by Prime location and nice clean rooms You are within walking distance to all the great things that Downtown Seattle has to offer. The hotel has a beautiful lobby area and nice workout / pool facilities. Our room was so clean and comfortable that the kids wanted to just stay and hang out there! We plan to visit Seattle at least 3 times a year and will stay here everytime. July 10, 2012
Rated 5 out of 5 by Over the top service!!! Some girlfriends and I came into town for one of our birthdays...The lovely folks at the Seattle Sheraton went above and beyond to make our stay extra special...I will always choose them first the next time I stay in Seattle. Just cant say enough how great our weekend was and alot of that was the customer service at the Sheraton!!!! May 15, 2012
Rated 5 out of 5 by Unbelievable Customer Service From the moment we pulled up for valet service, I was "wow-ed" by the staff at Sheraton. I made our reservation online, and we just wanted to check in to our room and then leave to enjoy a sunny day in Seattle. However, there was a very large group of people for a conference that had just arrived, and the line to check in was long. A nice guy named Matt was helping people in line, and when he saw the quizzical look on my face, he came right up to me and told me that the line wouldn't take very long to go down. When I asked if there was an in-house bar that we could wait at, he gladly directed us to it, and then told me that the first round was on the house! After about 30 minutes, the line was even longer, and Matt came to our table and told me that he'd like to check us in himself, and apologized for the length of the line. When he came back with our room keys, he told us he upgraded us to a deluxe suite on the top floor free of charge! We were absolutely thrilled and the room was amazing. Matt, you turned a good night in Seattle into a great one. Thank you very much. Just finished my SPG application, and I look forward to many more great nights in your hotels. March 14, 2014
Rated 3 out of 5 by Seattle in April The hotel is pretty average. I was there for a conference and was charged a very high room rate. The room and amenities were definitely not worth the rate. The room was small, no refrigerator/microwave, or ipod dock--which are small things I expect for the price. It would be nice to have machines on the floors to get beverages. April 25, 2013
Rated 5 out of 5 by Two Towers Hotel give me a room in Union tower, But, Fitness center and Lounge were at the Pike side, it was inconvenience to walk back and forward, after the work out with wet cloth. I would have asked for Pike side if front desk had advice me of the fact. But, overall it was very nice hotel and friendly. Thank you for wonderful stay. November 8, 2012
Rated 4 out of 5 by Good place to stay for conference I stayed here while attending a conference and the location was fantastic, right across the street from the convention center. The workout facilities were amazing and the coffee shop in the lobby was open very early, which worked out well for me. I liked the option to skip maid service for a $5 food and drink voucher. I was not overly impressed with the chair provided for the desk in the room. The desk was nice and large, but the chair was not a true office chair and felt like it was taken from one of their ballrooms...not comfortable for long-term sitting and working. Also, the standing closet was designed in such a way that one could not hang a pair of pants completely unfolded. Any long items would brush the floor. I was a single guest in the room and was provided with 2 large bath towels, which felt like they really only wanted to provide the bare minimum. Check in and check out went relatively smoothly. I did not really interact with other staff members. May 11, 2012
Rated 5 out of 5 by Delightful Holiday Experience We have stayed in various Sheraton Hotels and well as the Westin. This experience in downtown Seattle was one of the best. The staff was courteous and welcoming. Even thought it was a busy time just before Christmas, we never felt rushed. The lounge was a plus that was beyond expectations. We definiely want to stay again. December 22, 2011
Rated 4 out of 5 by This hotel has terrific amount of outlets for computers in the lobby We had a corner room with fantastic views of the city and water. The room was quite large. Plenty of windows to enjoy the views. June 26, 2014
Rated 5 out of 5 by Great location The bed was very comfortable and the location of the hotel was great. June 27, 2014
Rated 5 out of 5 by excellent overall stay We stayed for six days and the entire staff was awesome through out. Anyone can be great for a day or two, but the level of service was kept high for the entire stay. From morning to evening, from front line staff to the support people. They have set an level of expectations that, not only does the entire staff realize, the strive to meet every customer interaction. June 21, 2014
Rated 5 out of 5 by Convenient, Clean, Friendly Friendly helpful staff, together with comfortable room and top-rate public areas, made this downtown hotel a pleasant experience. March 3, 2014
Rated 2 out of 5 by Bell men were no where to be found The valet was excellent during to checkout. The luggage, however, was stored away and there was no one to get my luggage. The bell desk was empty and only one person was at the reception desk who was swamped. Had to wait for 30 minutes before the manager came out to help. Almost missed my flight January 4, 2012
Rated 5 out of 5 by Love the Club Lounge We stayed at the Sheraton last weekend and stayed on the Club level for the first time. The food was very fresh for both apps and breakfast. I would recommend it for anyone traveling with kids and family. It's a great value. January 29, 2014
Rated 1 out of 5 by service stinks Bad choice. Had a early check in for noon and when Ishowed up @ 2:30 the room was still not ready and I was not called until 4 pm to check in. Also - check out was @ 11 yet Ihad three people come knocking on my door and asking me when I was leaving between 1030 and 10 45. Never stay hre again. May 23, 2012
Rated 5 out of 5 by Great Stay This is a lovely downtown Seattle hotel convenient to many attractions, shopping and restaurants. The rooms are very nice and beds are great. Nice fitness center. Staff was very helpful but concierge explanation of bus schedule was confusing. Would definitely return to this hotel. July 28, 2012
Rated 5 out of 5 by Like going Home Even for a one night stay on a quick trip to Seattle from Vancouver, when I pull up and the valet takes my car I always feel like I'm is a super-friendly safe and comforting environment - like going home! Sheraton knows the true meaning of hospitality and guest services. November 4, 2013
Rated 4 out of 5 by Average Hotel. Clean. Erroroneously Charged. Rather average hotel. Room and facilities were clean. After I had left I got an updated bill with an erroroneous charge for $16.xx for room snack. I called and they said they'd credit my CC but only after I had insisted aggressively I had not touched the snack trays in any way. July 31, 2012
Rated 5 out of 5 by First class time The staff was perfect, from the moment I made my reservation. I am a platinum member and was treated with a room upgrade and was taken care of even before I arrived. I have to say thank you to May the club manager for making this trip one of the best June 23, 2014
Rated 2 out of 5 by This Hotel lacked Hot Water During my 4-day stay, the water in my room never got past tepid. Showering was uncomfortable, and shaving was near impossible -- I had to boil water in the coffee maker. I complained 3 times and got answers like "the engineers are working on it" or "let me check into that" December 2, 2011
Rated 5 out of 5 by Great Stay! I arrived from the cruise terminal at 8:00am and luckily the hotel did have a rooom clean and we were able to get into it right away. Great property, so close to everything downtown that made our stay very easy! June 24, 2014
Rated 5 out of 5 by Tenth Stay This was are 10th stay at this hotel. All of our stays have been excellent from the location,to our room to the staff to the parking valets. We look forward to our 11th stay in November. June 24, 2014
Rated 2 out of 5 by Very Disappointed We were at the Sheraton, not of our choice, but it was mandated for the function that my son was a part of that being Regional NW ACDA. (a youth choir event) Our room was old and out dated and not the quality of any of the other rooms that fellow participants were staying in (remodled and up to date) yet we paid the same rate. The fan in the restroom did not work so every time we showered we had to deal with the "steam issue" and the towel rack with the bath towels actually hung IN the shower. The grime on the light fixtures was so thick that the first two times we showered it actually sluffed off onto the counter top. The first night of our arrival, I asked for the wet bar to be emptied as my son is Autistic and we bring his food with us. We needed the refrigerator for parishables. When I called down and asked for it to be emptied, I was told they would gladly do it for a $30 to $50 fee. When I again emphasized the reason we needed it emptied, the hotel complied emphasizing that there would not be a fee. Upon checkout I again spoke to the SPG person checking us out and was again assured that there would not be a charge. Received my final "personal folio" today and guess what...not only is there a charge but it is a $189 charge. I have called and been assured that it will be refunded to my card in 5-7 days. This is the first time I have stayed at a Sheraton and will most likely be the last unless I have no other choice. Very disappointed. March 18, 2014
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