Rated 4 out of 5 by Cchecat Nice hotel
I had a double queen room and the room was a little tight, but ok. The pool is huge but the whole pool is shallow, not good for older kids who were bored with it after a few minutes. Gym was very nice with new equipment. Onsite restaurant food was good but service was pretty slow.
August 28, 2012
Rated 1 out of 5 Dirty room, rude staff
I checked in to a room that was musty and VERY dirty (bathroom had toothpaste all over the counter, bed was literally dusty). The staff did nothing to help or accommodate me, and in fact, were incredibly rude. Will NOT be staying here again and would definitely NOT recommend it.
February 5, 2014
Rated 3 out of 5 by Alexis403 This hotel needs updating
The hotel seems to be a bit outdated. The walls need a new coat of paint and the room decor needs updating. The shower was stained and there was hardly any room in the bathroom to move around.
The marketplace needs healthier food options to make it easy when you are on the go.
March 17, 2014
Rated 5 out of 5 by Nezo STEELERS1FAN
Dawn and Skylar of the management staff went out of their way to make sure my stay was perfect !! Its a pleasure when a business trip is flawless largely due to a great hotel helping out. An appreciative client.
July 26, 2014
Rated 5 out of 5 by Alvin66 Business trip
After a long flight I was greeted by a very professional lady who got my room very fast.
The food at the restaurant was very good and the waitress new the menue very well, the room was clean and the pillows even better.
Also the elevators were fast, never had to wait too long.
November 19, 2012
Rated 3 out of 5 by laggs Airport Shuttle needs HELP
Lots of trouble getting from the Airport to the hotel, we will rent a car next time, wait WAY TO LONG! Our room request ignored, furthest from elevator, not nearest to elevator. Other accommodations took several requests to be completed. Restaurant only had expensive choices.
September 4, 2012
Rated 5 out of 5 by Pat18 Terrific pool & short walk to Rangers stadium
The only place we want to stay for Rangers games. Short walk to the stadium. Terrific pool area with beverage service. Family focused pool party atmosphere, complete with a movie to watch while in the pool or relaxing in a lounge chair. We saw Happy Feet Saturday night.
August 30, 2012
Rated 4 out of 5 by Sandyshores Seminole
Reasonable rates and close proximity to AT&T stadium
September 2, 2014
Rated 4 out of 5 by pintobean99 Great Location
The staff is extremely friendly. Although understaffed for a large conference in the area, everyone was friendly and working hard!
August 18, 2014
Rated 5 out of 5 by CIndyss14 Excellent Staff
The staff at this hotel was wonderful. Very friendly and helpful. I love the shuttle service - definitely a plus - very easy and convenient. Thank You
August 12, 2014
Rated 5 out of 5 by GoUSFBulls Great Central Location
If you are going to the Arlington, Texas area via airplane, this is a great location. Airport Shuttle, walking distance to Rangers Baseball, Cowboy Football, and Six Flags.
August 4, 2014
Rated 2 out of 5 by Herff Poor p.r.
Not pleased. I made a four day reservation for the final four and was told of a three day minimum which was fine. I had to leave one day early an was told I had to pay for four days. I made this through Amex platinum and plan to challeng the fourth day charge.
April 9, 2014
Rated 5 out of 5 by TopGun09 TopGun
Hotel was excellent and very cordial when solving any issues.
August 30, 2014
Rated 3 out of 5 Getting shabby
I have been staying at the Arlington Sheraton and whatever it was called before Sheraton Hotels acquired it.
The first time I visited the hotel, about 10 years ago, I was impressed with the room: the furnishings were top-class. There was a modern glass business desk with a Herman Miller Aeron chair next to the window. The furniture and decor exuded class and sophistication.
On this and my last few trips I was very underwhelmed by the state of the room. On this trip, the furniture in the room was scratched, the lampshades were askew, the ceiling above the shower/tub was rusty and paint-chipped, the tub's drain was clogged, the "saloon doors" of the guest closet were almost falling off the wall-frame, the curtains were hard to draw and one curtain was missing a pull-wand.
Honestly, I've stayed in Motel 6's that had neater rooms. The only reason I will continue to stay at the Arlington Sheraton is because of it's proximity to the guitar show venue and because of it's very convenient shuttle service to and from DFW airport
October 24, 2012
Rated 5 out of 5 by dk34 Sheraton Arlington Hotel
Excellent facility. Pool area was great for relaxation. Food is a little overpriced. Not a lot of area choices for food. Staff was excellent, very polite. Shuttle service was excellent and free. Nice easy walk to Texas Rangers Stadium, the reason why I was there.
August 26, 2012
Rated 5 out of 5 by Becky68 Great Place!
This hotel is wonderful! It is nice, clean and the beds are awesome! The location is wonderful for families as well as business stays. It is located very close to nice restaurants and family activities. The pool area is very, very nice.
June 15, 2014
Rated 5 out of 5 by mljhnsn Expectations met!
I thoroughly enjoyed my stay at this beautiful hotel. The staff was superb! Everyone was kind and friendly. I ate breakfast and dinner in the City House Restaurant and they were attentive and friendly. I look forward to coming back and enjoying a longer stay.
August 7, 2012
Rated 5 out of 5 by Deb12 Great Staff!!
We were very pleased with the staff at this hotel - they were very attentive and helpful when our cards didn't gain us access to the Club Room and our floor. Very friendly, very helpful and service oriented!! Would highly recommend this particular Sheraton!!!
July 12, 2012
Rated 3 out of 5 by Zaryl25 event venue
Close to the event venue. Facilities are good. However my room was close elevator and it was so distracting .
August 19, 2014
Rated 2 out of 5 by jake66 needs improvement
overall it is a good place to stay. need to improve on replenishing the room with necessities and complimentary items. The beds are not comfortable! Several things are broken through out the hotel keeping you from ordering what you want or using the area.
June 27, 2013
Rated 4 out of 5 by Franktank Easy access to Stadium
we had a great stay at Sheraton Arlington. Marwan from the front desk went above and beyond to make our stay comfortable. Easy access to both stadiums... pool area clean and great for drinks. thanks for the great birthday weekend
June 9, 2014
Rated 1 out of 5 by madmike This used to be a great hotel
This use to be a great place to stay, but this time maybe it was just my luck of the draw, my tv didn't work, 4-channels only, the floor between the beds was soaken wet. very very different than last year and the years before when i stayed there.
April 17, 2014
Rated 2 out of 5 by SusieQ Dinner Menu was Excellent
The Alaskan Cod dinner was the best fish dish I've ever had, seriously. From the flakiness of the fish, to the cream sauce, to the vegi assortment. It was a 4 star dish. The service by our waitress, Linda was top notch as well. We were very impressed.
March 6, 2013
Rated 4 out of 5 by Walt95247 Good customer service
Very nice time.
Linda in the dinning room was exceptional.
Only negative was the waiting time on hold when trying to get a shuttle back from dinner on sunday night. Was put on hold and never picked up after 3 minutes. I hung up and we walked back.
March 11, 2014
Rated 5 out of 5 by GAYLE23 CAN'T BE BEAT!
WE HAVE STAYED HERE NUMEROUS TIMES NOW AND THIS WAS BY FAR THE BEST, BUT IT IS HARD TO BEAT GOOD SERVICE, GOOD ROOMS, NICE FACILITY AND EXCELLENT STAFF WHEN THEY ARE THAT WAY ALL THE TIME. I WISH THE STARBUCKS RESTAURANT WOULD STAY OPEN LATER THOUGH.
October 9, 2012
Rated 5 out of 5 by ShanMan That personal touch
The property is great and the staff went above and beyond. I would definitely recommend this hotel.
August 18, 2014
Rated 5 out of 5 by BrittM29 Great stay, can't wait to go back!
We had a large group of adults that attended the Ranger game on a Saturday. We got a great deal on the price because we had a large number of rooms. We all stayed on the same floor. It was a great experience and we will definitely stay again!
April 14, 2014
Rated 3 out of 5 by AirForce Expected alot more
I was surprise to see that the carpet in our room was dirty w/stains and the two chairs had alot of stains on them. Did not expect this from this hotel. Beside this the front desk staff were friendly and it was close to the Texas Rangers ballpark.
August 5, 2012
Rated 3 out of 5 by danothorne Not very friendly
As a lifetime Gold SPG member, upon check in I asked if I was in a CLub Floor room. The lady at check-in said no, but I could buy one for $30. I said that didn't make sense, and then she said now no rooms were available. She was not very polite.
December 6, 2012
Rated 5 out of 5 by Mike318 Sheraton Arlington is the Best Hotel
Sheraton Arlington is the best hotel that I have ever stay at. The entire staff was very friendly, caring and helpful. It was easy to see that the staff enjoyed doing their jobs. They treated you as if they had been your friend for years.
March 17, 2014