Sheraton Garden Grove - Anaheim South Hotel

  • 12221 Harbor Boulevard
  • Garden Grove,
  • Califórnia
  • 92840
  • Estados Unidos
  • Mapa

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Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 3.7 out of 5 by 365 reviewers.
Rated 5 out of 5 by Great hotel Convenient place to get in and out of Disney Resorts using their shuttle at a reasonable price. Staff was friendly and helpful. Room Service forgot to clean our room one day which was quickly addressed when I called front desk. August 20, 2012
Rated 3 out of 5 by Starwood members for well over 14 years We stayed for five nights. This is the FIRST time we have been refused access to the club lounge. Reason given "might run out of food, too many people already have access". NO housekeeping for two days.even after requesting. July 3, 2013
Rated 5 out of 5 by Garden Grove back on top! We've stayed at this hotel many times and this past stay was excellent. Great service from staff, the room was very clean, and the food on the Club Level was great! Kudos to the management and staff at Sheraton Garden Grove! January 11, 2013
Rated 4 out of 5 by Good hotel but extras are at a cost. Hotel is located near Disneyland Parks, shopping and restaurants. Be ready to pay for extras, in room internet, roll away, fridge, etc... Hotel has shuttle service to/from the Disneyland Parks at an extra cost of course. August 1, 2012
Rated 4 out of 5 by Great deal for the point value We stayed here as a one-night stop before returning home. The rooms were comfortable and clean. It's a bit further than walking distance from Disneyland but if you're not looking for that specific feature, it's great. August 26, 2012
Rated 4 out of 5 by Location of this hotel The location and room of this hotel are very good. January 5, 2014
Rated 3 out of 5 by Good Experience For the value, it was good. The parking lot needs total reconfiguring. The walls to the rooms are VERY thin. Did not use the pool or exercise room. The rooms were very clean and comfortable. Good size bathroom. November 20, 2012
Rated 2 out of 5 by poor housekeeping and over crowded shuttle Hotel was in need of housekeeping. Carpets and all floors were dirty and in need of vacuuming. No towels at pool. Room service dirty trays in hallways for over 24 hours. The shuttle was not big enough for all. August 2, 2012
Rated 3 out of 5 by Amenities I wish that the Sheraton would provide small refrigerators and microwaves. The king size room is very uncomfortable. The chair and table is looking outside the window. No where to sit comfortably in the room. January 18, 2013
Rated 4 out of 5 by comfortable hotel Convenient location, not too far from Disneyland area. January 1, 2014
Rated 2 out of 5 by Wi Fi is $9.95 a day - ridiculous Cannot believe you have to pay for WI-Fi in your room. You can go to the lobby and use it for free - Who wants to sit in the lobby? Ridiculous - first time I have ever encountered having to pay for Wi-Fi February 5, 2013
Rated 5 out of 5 by Clean Hotel and Great Location I have stayed here several weeks this year and the rooms are always clean. Beds and pillows are comfortable. Housekeeping does a great job keeping the hallways and rooms clean. Pool and hot tub are nice. July 19, 2012
Rated 4 out of 5 by not bad Parking was not good for handicap. Not enough stalls. I was willing to park across the street in the Target parking lot. At this visit, I felt the room was not as clean. The staff was awesome!!!!!! July 12, 2012
Rated 4 out of 5 by Nice and Clean Hotel Our hotel stay was very nice. The room was clean and new. The staff was friendly. I was impressed with everything on our stay except for the parking issues and having to pay for wireless internet! October 15, 2012
Rated 2 out of 5 by Don't bother This hotel was packed. Still I think a guest should be able to sleep at nigh. The wall is made of paper I guess? Had to move in middle of night as the crying child wouldn't stop but hotel made me move instead of the noise source. Even so they only let me move after the noise lasted for half hour at 2:30 a.m. even though half hour before they were completely booked with nowhere to move anyone. In the morning the hotel wouldn't refund me points or anything to apologize. The lounge was raided. Looks nice but don't expect nice, this is the worst Sheraton experience that we ever had and sadly the management didn't care about that as the guest with noisy child was a Platinum, so I guess that gives them a right to distract the others in the hotel at 2:30 a.m. ? The management here needs to be retrained in customer service and spg policies. The hotel should be level 1 and even than it would be generous. The only benefit is being close to Disney however there is a dozen hotels in the area with that benefit so no, don't bother if you plan on sleeping at night or getting a solution from the management. April 2, 2013
Rated 1 out of 5 by unhappy As far as beingable to sleep was not a problem the problem was not getting the bed made up or clean towels without having to call the front desk this was a problem 3 out of 4 night we stayed. December 4, 2012
Rated 3 out of 5 by Thought this would be a good Disneyland area hotel For a new hotel the cleanliness and maintenance was not good - stained carpet, bathtub was stained and dirty. Close to Disneyland but I wouldn't stay here again. October 28, 2013
Rated 4 out of 5 by Good Accommodations and Service Staff was very responsive, specially when their were a few problems. They came quickly when room needed to be cleaned, etc. Food was excellent in the restaurant although service was slow. October 28, 2012
Rated 5 out of 5 by relaxing and comforting We enjoyed our stay. The rooms were very nice, the beds were comfortable, the staff though I think were in training, were very nice and accommodating. Would definitely stay there again July 27, 2012
Rated 4 out of 5 by Great Location The hotel is near restaurants and local southern California attractions. Also close to shopping, main place mall and the block of orange. Good for Angel stadium and the Honda center January 21, 2013
Rated 3 out of 5 by bad experience We had a family trip of 15 people 3 rooms for the price we paid we expected clean facility , this hotel have dirty and smelly carpets (hallways and rooms) very disappointed July 4, 2013
Rated 2 out of 5 by Guest services inexistant In one week stay: laundry did not come back to my room until I raised my voice guest services phone line unresponsive found a big piece of metal behind my door one night August 3, 2013
Rated 4 out of 5 by clean and quiet First time staying at this property. As the title suggests, clean and quiet. Staff was friendly. Stayed on a Wednesday night for one night for business. Solid 4 stars. January 17, 2013
Rated 3 out of 5 by DIsney Stay Hotel was ok, they didnt have enough Do Not Disturb signs and the maid was let into my room which i didnt prefer at all. How do you run out of Do Not Disturb signs? December 25, 2012
Rated 4 out of 5 by Clean, Fresh & Convenient This property was fantastic! Room was spotless and new. Close enough to Disneyland but just far enough from the bustle & traffic. Would most definitely recommend! September 3, 2012
Rated 2 out of 5 by This time...need improvement The female receptionists are as not helpful or friendly. More robotic Minh was the best. The one thing that grossed me was the long hair in the shower!!!! April 22, 2013
Rated 3 out of 5 by I've seen better As a constant traveler and someone who makes it a point to stay in the SPG circle, this hotel fell short of all of the others on Gold Member recognition. April 7, 2013
Rated 5 out of 5 by Comfort and Cleanliness! Our room was on the club level, and we were very pleased with it. We LOVED the fact that the pool was open 24 hours! I had never seen that anywhere else. August 22, 2012
Rated 4 out of 5 by view room asked for a north facing room and got one, the south wing facing the north wing. should have asked for a room with a mountain view, I guess November 14, 2012
Rated 4 out of 5 by Very much recommend Accommodating friendly staff. Facilities very clean and well kept. Close to everything you need and easy shuttle to Disney. Perfect. December 19, 2012
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