Sheraton Tribeca New York Hotel

  • 370 Canal Street
  • New York,
  • New York
  • 10013
  • United States
  • Map

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See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve and check-in a room.

Rated 4 out of 5 by 385 reviewers.
Rated 5 out of 5 by Great location! This location was great for someone traveling from NJ. Didn't get to use most of the amenities offered because of the nature of my visit, but maybe next time around. The room and services provided by the staf were excellant! November 21, 2012
Rated 1 out of 5 by Awful Experience Every single day there were numerous items that really irked me about this stay. I'd have to say the staff is completely oblivious here. The Hotel is nice but the staff in general is clueless. I'm never staying here again. May 6, 2013
Rated 5 out of 5 by Great Hotel for Working Needs The staff at the hotel was so accommodating, friendly and fufilling all your needs. The maid tried to keep the room very clean and the linens fresh. I will definitly stay there again and I am in NYC for work all the time. April 30, 2012
Rated 4 out of 5 by Great staff The room was a little small, but overall, really enjoyed our stay. The staff makes the hotel, especially Eddie and Nadir who were both really helpful and awesome. The club lounge is nice too, especially the breakfast. January 3, 2013
Rated 3 out of 5 by Well located between Tribeca and Soho The location suited us very much: the average practical hotel without fuss in a central location. Would come back, when internet access is up to the current standard. Also in the lobby it was very slow and cumbersome. September 30, 2012
Rated 5 out of 5 by Hotel personnel and their service The hotel personnel and their service was outstanding. People generally do what they are assigned to do. It was very refreshing to see this hotel's staff working in such unity, whenever and wherever they were needed. July 31, 2012
Rated 1 out of 5 by Small Rooms Staff does not meet this guest expectations. This hotel does not seem to care that a guest is a platinum member. Also, was unable to reach general manager to communicate my dissatisfaction with the room size. June 16, 2013
Rated 4 out of 5 by Great staff I always stay at the Sheraton Tribeca. This last trip I showed up w/o a reservation! Something I have never done before. They were very helpfull considering...The shower in my room could have been cleaner. August 20, 2012
Rated 5 out of 5 by Very friendly staff Room not quite ready when I went to check in -- staff gave my girls free chocolate milk, brought me the keys while I was waiting. Lounge great view looking uptown. Comfortable beds as usual for sheraton. January 1, 2012
Rated 5 out of 5 by Great Staff and Location We recently stayed at this hotel and had a wonderful experience. The entire staff were helpful and energetic. We also enjoyed the location since it was very easy to walk to Little Italy and Chinatown. April 1, 2013
Rated 5 out of 5 by Loved it! The staff were friendly and gave me a great upgrade. I had fruit and water waiting for my arrival with a note. The rooms are spacious for NY and the location is great. Can't wait to come back January 21, 2013
Rated 3 out of 5 by The location was a bit of a surprise I was a little surprised that the location was on a very undesirable street, it's about a block from SOHO, which made it okay. The staff was very kind and helpful, which made it okay to stay. October 11, 2012
Rated 3 out of 5 by Nice and friendly staff This hotel has nice and helpful staff, but the carpet should be removed on the floor in the room. Creates lots of dust and you do not want to go without your shoes. Bathroom was very nice. April 16, 2013
Rated 4 out of 5 by Comfortable and reasonably priced The room was spacious for the price in NYC. We have stayed at significantly more expensive hotels in the city with much smaller rooms for the cost. Hotel was clean, and service good. April 4, 2013
Rated 3 out of 5 by Great location I love Starwood properties, always great staff, front desk, and bell service a+ my room was in need of some work, water leak making the floor/carpet all wet and broken closet door. June 29, 2013
Rated 3 out of 5 by Suite not sweet So, as a platinum member we have 10 upgrades to a suite. I used two of those for this room. 1) tiniest suite ever (of course, it's NYC)! 2) view of elevator shaft on third floor. April 28, 2012
Rated 2 out of 5 by Disappointed Nowhere on any website does it indidcate the rooftop is only for certain guests. VERY DISAPPOINTED! Even though the bed was very comfortable, I will not stay here again. September 3, 2013
Rated 5 out of 5 by Standing Tall in Tribeca The first/best impression you get from the Sheraton Tribeca is its very professional and attentive front desk and guest services are. We felt like we were truly welcomed. February 4, 2013
Rated 4 out of 5 by Clean and convenient Close to the office and clean. They should really place some mirrors in front of the cardio machine so you can see who may come up from behind you. You stare at the wall. October 22, 2011
Rated 4 out of 5 by Valet parking Everything is good expect valet parking. I wait for one hour to get my car!!! I have been told it will take 30 mins to have car,but actually it takes almost one hour. March 16, 2013
Rated 4 out of 5 by This hotel is in the heart of China town. Inside is nice and very functional. The staff was responsive. Although I did not get the privilege of usi Although I did not get the privilege of using the Lounge as expected (SPG Preferred Member) I was given a complimentary breakfast on the day of departure. Thank you. October 24, 2012
Rated 3 out of 5 by the hotel needs some attention I had not stayed here before. I do not think this is a category 5 hotel. housekeeping is slack at this premisses. the staff in the lobby is very attentive and good. May 19, 2013
Rated 3 out of 5 by Solid option Friendly staff, clean room and comfortable bed. Some noise in the hall was very loud, waking me up. Decor felt a bit out-dated. Solid option in this neighborhood. March 4, 2013
Rated 5 out of 5 by Cabs Disappointed that they would not hail me a cab when requested. December 16, 2013
Rated 4 out of 5 by For work or play this is the stay Staff was great. Room were comfortable, nice bathroom/showere. Hotel lounge and view was a huge plus. Breakfast was good...afternoon nibbles kind be better. May 3, 2012
Rated 5 out of 5 by Great location and service I have stayed at this hotel for both business and pleasure. It is in a fantastic location and the service is top notch. I highly recommend this hotel. January 18, 2013
Rated 4 out of 5 by Perfect Location Staff was extremely helpful and attentive, room had a great view, and we got a free breakfast when we mentioned that we were celebrating a birthday! March 27, 2012
Rated 2 out of 5 by The hotel needs substantial improvement My wife and I tried three times to request someone to fix room temperature but was ignored. Had to escalate the matter to manager to resolve issue. May 18, 2013
Rated 5 out of 5 by Great NYC Tribeca Hotel Hotel is ideally located; close to subway, restaurants, and shopping. Excellent staff who are helpful. Rooms are clean with very comfortable beds. February 11, 2013
Rated 5 out of 5 by brynmawr the hotel was very clean and met all of our needs and is staffed with incredible people who truly want to assist their guests. October 8, 2013
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