Rated 5 out of 5 by readytogo Club lounge
The ladies that run the lounge were super nice, and did everything they could to make
our stay nice. The maids and men that helped
them were just great, they always had
a smile on their face.
December 8, 2013
Rated 4 out of 5 by tjs99 Great stay for Disneyland trip
We stayed Oct 7th-13th for a family Disneyland trip. The hotel was clean, pool was very nice and Club Room was very good or light breakfast before Disneyland. There are many choices for food, in and around this hotel.
November 5, 2012
Rated 4 out of 5 by toes2thnose42 Nice Hotel
Other than not having AC working in my room, the stay was great. I am a Gold Member and have always been able to use the preferred memeber lounge but was told I could not at this location. I'm not sure why.
October 29, 2013
Rated 5 out of 5 by Staycationer025 Great location...new coffee/pastry shop
Great location - so convenient to the Parks. Only disappointment was with the third-party coffee shop. No room charge or ability to use SPG Amex. Seems like they should be swapped out with another partner. Thank you!
January 4, 2013
Rated 5 out of 5 by AuraWill Disneyland Vacation
Even though my significant other and I interacted very little with the staff, everything was still very pleasant. Looking forward to returning to the this Sheraton property and staying at other Starwood properties.
December 25, 2012
Rated 5 out of 5 by Grammie Sheraton Aneheim
This hotel was a most welcome respite from the hustle bustle of the Disneyland area. The Club Level was so welcome both in the morning and evenings. Hotel staff unfailingly helpful, friendly and professional
September 3, 2013
Rated 5 out of 5 by Zakku Awesome
The people there are friendly and nice.
The guy who checked my girlfriend and I in gave us a king size bed for the price of the double bed we reserved. So that is a plus. Overall, 5/5 based on my experience.
August 18, 2013
Rated 5 out of 5 by JancieJ Excellent Accommodations
The rooms were lovely and large. Very, comfortable with wonderful staff at every stage of my stay. Food was very good. For those who also wish to add a visit to Disneyland, it is a short walk and easily done.
April 30, 2012
Rated 2 out of 5 by Hotelregular Expected More
There are some excellent things about this hotel...location is great, super clean - excellent housekeeping. Tony in the club lounge, very professional.
Now, for the negatives...as an SPG member who has stayed in sheratons all over North America, I expected something more. After using spg points to book three nights here, I had to pay 30 dollars a night for a Disney view...so, 90 bucks for that...as I had club lounge access already. Aren't rooms given based on number of points, brand loyalty etc.? First time I ever had to pay for room view. After prepaying the 90 bucks when I booked, the front desk supervisor was very rude when I checked in. Said I hadn't paid, room wasn't ready etc. not satisfactory. Upon checkout, my bill was another 213 dollars...for parking, Internet etc. so I paid in total 303 dollars plus used a tonne of SPF points to stay in a room I could have gotten for less on expedia. Is this the thanks I get for all of the corporate business I brought to this brand last year?? Me thinks it might be time to find a new brand to be loyal to. Wouldn't stay here again.
December 30, 2012
Rated 4 out of 5 by Starwood1 Work-out facility
Very crowded in the morning, especially on the two elliptical machines. Also could use individual mats vs. the large floor mats (the latter are kind of gross). Overall the facility was great but very crowded.
February 16, 2013
Rated 1 out of 5 by sinophile American Motel experience
None of the staff had any idea on how to meet even limited customer's expectations. They were not well trained. The executive lounge resembles a fast food outlet. All in all a typical motel experience.
April 9, 2013
Rated 4 out of 5 by happymomma Family Disneyland vacation
A short walk to Disneyland with the kids. Have the two queen bed room and brought our pak-n-play. Room was a little tight with 2 strollers, but it worked. Staff were awesome and very accomodating.
December 21, 2012
Rated 4 out of 5 by David099 Pool Staff were great!
I had a conference in Anaheim and would spend my lunch hour at the pool, where the staff were amazing at taking orders and bringing food out as you lounge.
December 18, 2013
Rated 5 out of 5 by IPSSA This hotel has great features
We just finished a extended weekend conference here, everything was as needed. Great staff.
We have already scheduled our annual conference meeting here for January/February 2014
November 5, 2013
Rated 4 out of 5 by Sage37 business use
centrally located to freeways and quite places to meet within the hotel for meetings.
Wall paper separating from wall in bathroom #1111. Poor lighting in bathroom and area outside the closet.
May 8, 2013
Rated 5 out of 5 by TerriB86 Sheraton was great on everything!!
Rooms were very comfortable and the staff was excellent! We loved being on the Club Floor. Only problem we had at all was issues with the WiFi and their support through AT&T was excellent.
August 19, 2012
Rated 5 out of 5 by BobBldr Great environment, friendly and qualified staff. ..
We have visited many Sheraton's this rates as one of the best in my opinion. The staff is very friendly and qualified. The facility is immaculate. Three thumbs up :) !
November 18, 2013
Rated 5 out of 5 by EL67 Great hotel and really close to Disneyland
This was our first time staying here and we will definitely stay here again. The only problem was the size of the bathroom area. Too small if more then 2 people are trying to get ready.
April 12, 2012
Rated 4 out of 5 by SPGMember84 Great View Pool/City
Concierge and Guest Services were very kind and accommodating, elevators a little slow during high volume periods. Overall I recommend this stay for family or business, comfy nights!
June 13, 2013
Rated 5 out of 5 by HD2013 Sheraton Anahaie
Excellent hotel with exceptional staff. They really made us feel at home. Highly recommend this hotel for individuals going to Disneyland.
December 18, 2013
Rated 5 out of 5 by Robottwins69 SPG RECOGNITION
The SPG Recognition is fantastic and we enjoy the service and warm welcome from the front desk staff. The hotel is clean and the rooms along with pool view give a resort feel!
May 27, 2013
Rated 3 out of 5 by Chris921 Expectations not met
Due to great reviews, my family decided to stay here to attend a funeral. I was glad that they held my room even though I checked in at 9pm. Rooms were clean and staff were great. No complaints there.
When I called the front desk to say that the bathroom fan didn't work, the person had the audacity to tell me that fans are silent running fans. Please! I know the difference and can hear the difference! At least all four showers helped to keep the humidity up.
Next, I opted to get free wireless access for being a Gold level. Big mistake. Sheraton uses AT&T internet connection. I could not log onto the wireless network because anybody with AT&T phones had free access. I was up till 2am, and I still couldn't log on. I tried the iPad, laptop, my iPhone, my wife's Android phone, none. Front desk said wireless was up and running fine. All three nights i was there, i could not log on. I wonder how many people called about wireless connection problems and how many it takes for them to say that something is wrong?
Finally, parking is tight. I was there from Thurs through Sunday and opted for Self Parking. I consistently came after 9PM each night and barely found parking, one or two spaces left. I hate to imagine what it would be like during summer or high occupancy days.
I recommend with the following caveats. Don't get wireless, park early and check the bathroom fans before settling in.
February 24, 2014
Rated 4 out of 5 by smdemasi Good weekender
Good facility location and not as kid dominated vs other Disney locations. Little frustrated w/ the "shuttle" to SNA, didn't think it was going to be such a cattle call.
June 10, 2013
Rated 5 out of 5 by DJD2013 Great stay
Thank you for a wonderful weekend stay. The gentleman upon check-in was friendly and efficient and succeeded in making me feel welcome.
December 9, 2013
Rated 5 out of 5 by cwharveyaud Comfortable and convenient
The hotel was very comfortable, clean, quiet and conveniently located close to Disney Land and the Anaheim convention center. The staff were friendly and accommodating.
April 8, 2013
Rated 5 out of 5 by Esther Truly enjoyed my stay!
Everyone at the Sheraton were friendly and helpful. It's location was ideal. The rooms were spacious and clean. I was able to rest and enjoy each moment during my stay.
February 26, 2013
Rated 5 out of 5 by vegasg Closet in Handicap room
I could not really use the closet to hang my clothes!!! To much other stuff put in there too
safe & Ironing board took away from the small closet space available.
September 2, 2013
Rated 5 out of 5 by Donnah69 Great Staff and Convient
Staff was very nice and accomodating!
January 28, 2014
Rated 4 out of 5 by Scottedina Great Location Near Disney
The location was great, many restaurants and stores near by plus the Disney Parks are close. No upgrade but the rooms were nice and clean. Nice outdoor pool area.
August 3, 2012
Rated 1 out of 5 by tiger007 This hotel is less than average of expectation
I had four rooms with two days at this hotel , and service is no good as it shall be ,I think ! Wrong parking charge , need to ask for bath material etc .,
September 9, 2013