Rated 5 out of 5 by TerriB86 Sheraton was great on everything!!
Rooms were very comfortable and the staff was excellent! We loved being on the Club Floor. Only problem we had at all was issues with the WiFi and their support through AT&T was excellent.
August 19, 2012
Rated 5 out of 5 by EL67 Great hotel and really close to Disneyland
This was our first time staying here and we will definitely stay here again. The only problem was the size of the bathroom area. Too small if more then 2 people are trying to get ready.
April 12, 2012
Rated 4 out of 5 by SPGMember84 Great View Pool/City
Concierge and Guest Services were very kind and accommodating, elevators a little slow during high volume periods. Overall I recommend this stay for family or business, comfy nights!
June 13, 2013
Rated 5 out of 5 by IPSSA This hotel has great features
We just finished a extended weekend conference here, everything was as needed. Great staff.
We have already scheduled our annual conference meeting here for January/February 2014
November 5, 2013
Rated 4 out of 5 by Arefsal SNA Stay
I liked the hotel and recommending to people want to stay close to Disneyland, I think it is a good hotel for vacation but I am not sure for business stay
May 26, 2014
Rated 5 out of 5 by KennyQ Short but Sweet stay!
My wife and I were there for just one night, but it was very relaxing and very comfortable. The room was just right.
July 6, 2014
Rated 5 out of 5 by Robottwins69 SPG RECOGNITION
The SPG Recognition is fantastic and we enjoy the service and warm welcome from the front desk staff. The hotel is clean and the rooms along with pool view give a resort feel!
May 27, 2013
Rated 5 out of 5 by Maggie48 The hotel has great future
This hotel satisfies all my needs has excellent facilities and very professional and cordial staff The location is good and assure a comfortable stay for visitors..
April 27, 2014
Rated 5 out of 5 by Steph101 Within walking distance to Disneyland and restaurants
I really like the location it is very convenient!! The beds are hard, they could be a little softer.
July 15, 2014
Rated 4 out of 5 by andy14 Nice property, close to Disney
Pretty cool hotel. I was here with my partner and we both loved the place. We tend to stay at other hotels, but we are much more likely to stay here again in the future.
January 20, 2014
Rated 4 out of 5 by smdemasi Good weekender
Good facility location and not as kid dominated vs other Disney locations. Little frustrated w/ the "shuttle" to SNA, didn't think it was going to be such a cattle call.
June 10, 2013
Rated 5 out of 5 by cwharveyaud Comfortable and convenient
The hotel was very comfortable, clean, quiet and conveniently located close to Disney Land and the Anaheim convention center. The staff were friendly and accommodating.
April 8, 2013
Rated 5 out of 5 by Esther Truly enjoyed my stay!
Everyone at the Sheraton were friendly and helpful. It's location was ideal. The rooms were spacious and clean. I was able to rest and enjoy each moment during my stay.
February 26, 2013
Rated 5 out of 5 by BobBldr Great environment, friendly and qualified staff. ..
We have visited many Sheraton's this rates as one of the best in my opinion. The staff is very friendly and qualified. The facility is immaculate. Three thumbs up :) !
November 18, 2013
Rated 4 out of 5 by Scottedina Great Location Near Disney
The location was great, many restaurants and stores near by plus the Disney Parks are close. No upgrade but the rooms were nice and clean. Nice outdoor pool area.
August 3, 2012
Rated 5 out of 5 by vegasg Closet in Handicap room
I could not really use the closet to hang my clothes!!! To much other stuff put in there too
safe & Ironing board took away from the small closet space available.
September 2, 2013
Rated 5 out of 5 by Ann1972 Awesome staff!
The staff at this hotel are among the friendliest and most courteous I've ever encountered. Very pleasant people!
Also the facilities are lovely.
May 8, 2014
Rated 5 out of 5 by Dan383 Friendly, helpful staff
Our stay was overall very pleasant and made even more enjoyable with all interactions with staff. All of our requests were met with a "can do" attitude.
April 13, 2014
Rated 5 out of 5 by Lou55 The staff were friendly and helpful
When checking in the staff member was very courteous and welcoming. I mentioned something about fireworks and he gave me a room where I could view them.
April 10, 2014
Rated 2 out of 5 by kdg77 Nasty Shower
The shower drain was incapable of draining and I stood in 1 inch of water for the entire shower. The shower head was also anemic (beyond just a water saver).
January 18, 2013
Rated 4 out of 5 by David099 Pool Staff were great!
I had a conference in Anaheim and would spend my lunch hour at the pool, where the staff were amazing at taking orders and bringing food out as you lounge.
December 18, 2013
Rated 1 out of 5 by tiger007 This hotel is less than average of expectation
I had four rooms with two days at this hotel , and service is no good as it shall be ,I think ! Wrong parking charge , need to ask for bath material etc .,
September 9, 2013
Rated 5 out of 5 by boston77 Great Hotel
Nice Hotel ...great location for Disney and very clean....food is decent especially the little breakfast canteen.....much less than the average Sheraton
April 10, 2013
Rated 5 out of 5 by Golac Great Staff!
Friendly staff & accommodating!
Easy access to restaurants, pool and parking!
Housekeeping is GREAT!!!!! ...and THAT's important to me!
December 17, 2012
Rated 5 out of 5 by Path57 Beautiful Hotel
Beautiful hotel located within walking distance of the Anaheim Convention Center. Great amenities and good restaurants. Very enjoyable stay. Thank you.
August 30, 2012
Rated 5 out of 5 by ardianma The best hotel up to date
I had one of the most pleasant experiences. Your hotel deserves an A+. Everything from staffing to room service to cleanliness was above expectations.
March 9, 2013
Rated 4 out of 5 by DeeDeeBj Feedback for Mr. Bruno
Good morning, Mr. Bruno,
We made our way to Disneyland this past weekend and stayed two nights at your hotel on a StarHot rate. We normally stay at the Sheraton Anaheim on the north side of Disneyland, but the rate was unavailable. My StarHot rate was utilized through my brother who is an employee at a Sheraton here in Phoenix. I, too, spent almost 10 years with Starwood as both an Executive Assistant to our GM as well as the FOM. I know that feedback is important to you, both positive and negative, so you are aware of areas that need recognition and improvement.
Our check in process needed some love. As my husband waited in the car, I approached the desk alone around 9pm after a long day at Disneyland. Warren checked me in. There was little to no eye contact made, no smile, no warm welcome. I gave him my last name, he went through the motions, then announced I was in room 440 (a single woman checking in with a man standing behind me). He pulled a map, drew some arrows on it, told me where to park (not asking if we had a car or not), told me to go out on to Harbor and do a U-turn (rather than continue around the building like we did) and "find the back of the hotel," making me feel like he was really putting us in the dungeon. He did not inform me of the additional $16 per night for parking. He didn't ask if I needed assistance with my baggage, nor did he tell me where the elevators were. He didn't say thank you - nothing. I'm not sure he would've even asked me if I had a StarHot letter had I not had it out already. He wasn't rude by any means - - he just wasn't warm and welcoming and he missed almost every single point of a good check in.
I am fully aware that StarHot guests are usually given the least desirable rooms, and that's okay, but I still want to mention something so your engineers know what's happening. The track for the mirrored closet doors in the vanity area has a raised screw making it impossible to properly open and close the closet doors. Someone is going to come along and try to slam that door open and break the mirrors! My husband tried to use his leatherman screwdriver and screw it back in to no avail, which is unusual. He is a huge, strong man and couldn't get that screw to move.
Aside from those two issues, the hotel is lovely, breakfast and service at Molly's was great (forgot our servers name, Hispanic gentleman, super nice!), and the shuttle to Disneyland rather than walking or driving was convenient. We are making plans to return again in late January or early February once my son is home from his service in the Navy and time spent in Afghanistan.
September 30, 2014
Rated 5 out of 5 by Cosmo55 Great location and pool area
We made last minute plans to go to Disneyland and were lucky enough to get a room at ther Sheraton. Great location and the pool area was wonderful.
August 13, 2012
Rated 4 out of 5 by Maui20 Family friendly hotel
Overall hotel is perfect, only complaint is the pool is too cold. Stayed before and same issue, was hoping it had been fixed but unfortunately not.
June 17, 2013
Rated 3 out of 5 by SuperL First Disney Vacation
Nice view of Disney. Light show and fireworks were cool. Hotel did not honor the Star hot discount and the second day of housekeeping was a 4/10.
May 20, 2013