Sheraton Seattle Hotel

  • 1400 6th Avenue
  • Seattle,
  • Washington
  • 98101
  • Estados Unidos
  • Mapa

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Rated 4.1 out of 5 by 1098 reviewers.
Rated 4 out of 5 by Hotel has good and average features Great exercise facility. Room was fine - staff was stingy on leaving enough towels for 4 of us even after leaving a note. No microwave. Good internet. Banquet lunches were so-so. Banquet dinner and dessert buffet was good. Plenty of refreshments at meeting breaks. August 25, 2014
Rated 4 out of 5 by No free wifi While the beds were quite comfy, and I thought it was great they provided a shower puff sponge, I was disappointed at the lack of free wifi. If every coffee shop can provide free wifi (where I am only spending $3) then CERTAINLY a hotel at which I am spending hundreds of dollars could provide free wifi. The fact that they charge for wifi was a slap in the face. Very disappointing. Other than that the hotel was quite nice. June 24, 2013
Rated 4 out of 5 by Convenient location In-town for 24 hours after a wedding in Port Gamble, the room was conveniently located to many features and sites downtown. Leaving the city early on a weekday, the hotel is a quick walk (and undercover which was helpful due to the unexpected rain) to the train which quickly takes you directly to the airport for just $2.75. Convenience and comfort quickly make-up for any possible additional cost if you are on the fence. September 4, 2013
Rated 3 out of 5 by Great Hotel I always stay at this hotel when in Seattle and always have a great experience except this time the fitness center was closed for renovation. There was no mention on your website and no mention to me at check in. A co-worker told me who checked in at the same time, was given this information and a paper as to where he could go work out. I was very disappointed since working out while traveling is very important to me. March 8, 2014
Rated 5 out of 5 by I will come back This was my first stay at this property. Really liked room 1854, and the attentiveness of your staff- in particular Mr. VanderPeet's assistant (shame on me for not remembering her name). I already made my second reservation for September 2014 and sincerely look forward to coming back, this time with my wife. August 12, 2014
Rated 5 out of 5 by Great but short of human attention This is a great hotel with a great features, however, as compare to others Starwood Hotels and Resorts, the welcoming feeling as a member of SPG was not there. I did not feel any privilege nor feel any special being a SPG member when I stayed in this hotel. In addition,there was no complimentary water given nor basket of fruits available anywhere. What a turnoff when the hotel imposes in-room Wi-Fi fee for SPD member. March 22, 2013
Rated 5 out of 5 by Not Sleepless in Seattle The Sheraton Hotel in downtown Seattle is in a great location. Situated in back of the Washington Convention Center made it very convenient to the conference I attended. The hotel interiors are absolutely beautiful and my room was very clean, spacious and comfortable. The view from my 10th floor window was absolutely beautiful day and night. The staff was very courteous, caring and helpful. The food was very good too. January 31, 2013
Rated 3 out of 5 by Check in Green Option This hotel was nice and clean, but not worth the money for the room or food options. At checkin I was offered the "green" option, meaning that I was awarded a daily $5 voucher for food, but the beds would not be made during my stay. What I didn't realize was that meant no new towels would be delivered or checks for clean glasses, additional coffee and supplies, etc. Basically the room was ignored for my 4 night stay. June 27, 2013
Rated 3 out of 5 by Hotel was good but man are those walls thin I stayed at this hotel because I was in town for a convention. The location was great, the concierge and other staff were extremely helpful, the room clean and comfortable. Huge issue though is the lack of soundproofing. I could hear every word, every laughter, every sound that came from my neighbors. Every sound, to the point where I felt uncomfortable having confidential conversations on the phone while in my room. October 5, 2012
Rated 4 out of 5 by Great....except for parking fee Our family of 4 planned a special trip to downtown Seattle to take full advantage of all the holiday activities. This hotel was in a perfect location that allowed us to shop and dine with ease getting to and from the hotel. Everything was magical, until checking out and finding out how much the overnight parking fee was. It seems outrageous for paying hotel guests to be charged so much to park our car for one night. December 4, 2013
Rated 5 out of 5 by Excellent Customer Service I stepped outside my room shortly after arrival at the hotel to familiarize myself with the location of the stairwell, ice machine, and general floor layout. When I started to return to my room, I could not locate my key and contacted customer service via the telephone near the elevators. Mike Lewis answered the call and was extremely helpful in assisting me in gaining entrance back into my room. June 7, 2014
Rated 5 out of 5 by Conference Stay Hotel was perfect. It is close to everything. Shopping, food, public transportation, the water. Room was clean and big. Housekeeping was awesome. Only issue was checking in, they had the wrong check out date for me. I verbally corrected it with the front desk at the time of check in and I was still locked out of my room on the original check out day and had to go back down to correct the issue. Minor inconvenience. August 23, 2013
Rated 4 out of 5 by Great Location Came to Seattle for an overnight to take our young grandsons to the Space Needle. The hotel was so convenient (easy access off the highway and very central) and by staying on a Club floor, the boys enjoyed the spectacular views from the very wide window sill. The staff in the Club Lounge were very helpful and the room was comfortable with great beds. Pool on the 35th floor was a nice extra. All in all a great stay. May 22, 2013
Rated 4 out of 5 by Good Stay Overall everything was good. The tv did not work which maintenance quickly fixed. One day I went to my room while the maid was cleaning and she did not verify it was my room and I walked in. I could have been anyone committing a theft. Please educate your housekeeping staff reference theft. The front desk was very helpful. All the resturaunts in the hotel were awesome (Daily Grill, Loulay, and coffee shop). April 28, 2014
Rated 5 out of 5 by Great facility This hotel had everything we were looking for, great location, walking distance to everything including the light rail to sea tac. Staff was ver helpful and knowledgeable. If your looking for a centrally located hotel this would be my choice. The only negative was the wifi was not included in the rate. I would definitely recommend. August 2, 2014
Rated 5 out of 5 by Great location This hotel is in a great location right across the street from the Washington State Convention Center. I have stayed here a couple times, and have enjoyed great service. I was given a room that smelled like smoke, even though it was a non-smoking room. The front desk staff was very helpful and found that the room next door was available and moved me right away. July 15, 2014
Rated 4 out of 5 by Excellent location and staff The location was excellent. Close to shopping and restaurants. Only downside is that this is pretty much the most expensive area for parking ($34 - $47 per day), so avoid bringing a car if you can help it. Staff was very responsive to needs. There always seems to be a line for the front desk, but they were good about moving through the queue fairly quickly. Overall a good experience. June 22, 2014
Rated 4 out of 5 by Nice place to stay. We were pleased with the very spacious bedroom and bath - plenty of room to spread out. The bed was comfortable but did seem to roll a bit. I can't say enough good things about your concierge, Mary. She answered all of our questions, gave us written info and directions, and recommended and made reservations for restaurants. We, also, appreciated the optional self-parking that was available. Convenient location. August 19, 2012
Rated 5 out of 5 by Great Place to Stay Rooms are excellent, very comfortable beds and quiet corridors make for a good night sleep. No maids shouting down corridors or radios squarking which happens at other hotels I have stayed in so I much prefer it here. The food is good too, and the bar staff friendly. A great place to stay for a visit to Seattle. August 7, 2014
Rated 5 out of 5 by You can sleep well ! Best Feature: They use real bedding instead of the "comforters: that have become so common and make it impossible to modify covers. I actually got a good night's sleep every night. Restaurants are good and priced fairly, but the Snack Shop is outrageously priced. Don't buy a Coke there. It's the price of a case! Meeting room acoustics were excellent - another big surprise. July 2, 2014
Rated 5 out of 5 by Convenient Location, Excellent Service As a Platinum SPG member, the staff made me feel very welcome and valued. The Club Lounge is an excellent way to start the day with a healthy breakfast. The room was very comfortable and the check-in/check-out process was very quick and efficient. Overall, a wonderful stay. I will certainly return to this hotel next time I am in Seattle. July 27, 2014
Rated 3 out of 5 by Not Up to expectations Room was fine, but food services leave much to be desired. Stayed for 8 days - minibar in room was never replenished. Went to Daily grill for lunch - took almost half an hour to even be asked for order (simple BLT and lemonade) - food and drink arrived another half an hour later - far too slow. Staff at checkout didn't seem to care much when these issues were mentioned. July 5, 2014
Rated 5 out of 5 by Now I remember why I stay here The Sheraton Seattle has it all: location, amenities, service and quality. Situated in downtown Seattle, you can literally walk (or run if you're into that) to all of the major attractions. The Fitness Centre and Pool are great and the views from the 35th floor are breathtaking. The staff are courteous and SPG members are treated especially well. Overall the quality of stay was fantastic. June 9, 2014
Rated 2 out of 5 by Don't stay at the Sheraton Seattle This hotel has a poor service approach to its patrons. I stayed there for 3 nights; housekeeping staff did not replenish my soap, shampoo or other supplies even once. The towels were so old and worn I needed to use 3 daily just to dry off. Restaurant was crowded and unaccommodating. Worst part were the vagrants who constantly harassed me both outside and INSIDE! Yes, you read that correctly. The vagrants are so bold here that they come into the hotel to beg for money. This is probably why they have to have a combination lock on the lobby bathrooms. There was no security at the doors and I felt unsafe and dirty in this hotel, which cost me $235/night plus taxes (and this was a convention rate). I will not stay here again. The only thing this hotel has going for it is proximity to the convention center, which is why I suppose they think they can do whatever and still get patrons. October 27, 2013
Rated 5 out of 5 by Great Location and great hotel I decided to stay downtown in Seattle because of proximity to meetings and events. Sheraton did not disappoint. Valet parking was excellent and very convenient. Room very quiet with a great view of the city and the Sound. Would definitely stay here again. August 20, 2014
Rated 4 out of 5 by No free wifi Room comfort and cleanliness can not be matched, simple superb! We were shocked to find that there was no free wifi within the room. Unfortunately, my daughter needed cough medicine and no one knew where to send me after 9 PM in the vicinity of the hotel. After a brief walk around town, I found an all-night convenience store that carried the usual medical needs I was looking for just blocks from the hotel. July 9, 2012
Rated 4 out of 5 by Disappointed in Customer Service Hotel was nice, I did have a problem with the front desk. My luggage was lost by the airline. When the airline called me @ 11:30 PM and told me it was on the way, I called the front desk and asked them the PLEASE call my room when the luggage arrived. Of course they did not do that and I had a very restless night worrying about my luggage, all the time it was downstairs....not good customer service at all October 1, 2012
Rated 3 out of 5 by Terrible city view room I paid extra for a city view room, but was placed on the 10th floor of a 25 story facility. My view consisted of the bases of the skyscrapers and 1 lone neon sign. Yes, I had a view of the city. But a crappy one at best. Complaining seemed to do no good either. Staff apologized then just looked at me. No offers to try to accomodate me at all. I'll never stay here again nor recommend this hotel to anyone. September 2, 2012
Rated 5 out of 5 by Excellent Accomodations, Location and Service My stay at the Sheraton Seattle was pleasant and met my expectations. The brand sets a superior quality expectation and the team at the property delivered. I enjoyed the location (Seattle central) and proximity to my business. My colleagues enjoyed their stay as well. The lobby bar was congenial, the service was efficient and pleasant, and most importantly served as a great experience for the next visit. February 24, 2013
Rated 5 out of 5 by August traveller The hotel staff were excellent and very pleasant. The hotel is conveniently located near the end of the Light Rail which is far better to take from the airport than a cab or shuttle. It is also next to the convention center and within walking distance to many downtown sites. August 14, 2014
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