Sheraton Philadelphia Downtown Hotel

  • 201 North 17th Street
  • Filadelfia,
  • Pennsylvania
  • 19103
  • Estados Unidos
  • Mapa

Tarifas y habitaciones

Cerrar

Niños por hab.

Esta información nos permite identificar las habitaciones que mejor se adaptan a su grupo y prepararnos para su llegada.

Vea los términos y detalles de las habitaciones para obtener información sobre los cargos por camas plegables o personas adicionales.

Política de edad mínima

Los huéspedes deben tener más de 21 años de edad y contar con una identificación con foto para reservar una habitación.

Rated 3.3 out of 5 by 784 reviewers.
Rated 2 out of 5 by lots of thing went wrong no upgrade for platinum at all printer and coffee machine dont work in club lounge give me wrong info for breakfast hours at club lounge so i missed it TV checkout was broken and no statement delivered at night so had to line up to check out seafood restaurant charged 15% extra for take out, never happened to me before June 17, 2013
Rated 5 out of 5 by Visiting Phillie! Was in town for a meeting and to attend the rugby game between USA Eagles and the New Zealand Maoris. Hotel location provided great access to downtown attractions - museums, parks, historic buildings, and a variety of restaurants and pubs. Great hotel, friendly staff. Clean room, comfortable bed. Great stay! November 11, 2013
Rated 4 out of 5 by Exceptional Customer Service I was truly impressed with the customer service from all hotel staff in Philadelphia. Everyone was very helpful, professional and went that extra mile to answer my questions, provide restaurant and shopping venues and directions all with a friendly smile. Your hotel staff could teach other hotel chains many things :) October 23, 2012
Rated 4 out of 5 by Great place to stay & great service! Stayed here on business & I couldn't have had an easier or more pleasant stay. Extremely friendly staff from check-in to Club Lounge. Clean room, comfortable bed, incredible view! The only downside was the parking garage had some missing ceiling panels & I was afraid that something would fall/leak on my car. October 29, 2013
Rated 4 out of 5 by Great for visiting Philly My wife and I booked a last minute room here on our weekend to Philadelphia and were very pleasantly surprised. The Sheraton is going through some renovation, so there were some scaffolding and construction going on, but overall the changes look great. The hotel is in an excellent location, walking distance to area museums including the art museum. It’s a short walk to area restaurants and a short cab hoop to night life and Old City. We had a junior suite which faced South. It was spacious, very comfortable bed, had a nice sitting area with fridge, and had great views. It was surprisingly quiet as well. The front desk was very nice and I observed a night desk person be very patient with a drunk patron. For SPG members with status, there is a concierge lounge on the 26th floor which offers free breakfast, and I believe some apps in evenings on certain days. The free stuff is ok, but the view from the room is worth a visit. Overall exceeded expectations, and would visit again! August 12, 2013
Rated 4 out of 5 by Lobby bar -poor food and service Went to lobby bar 2 days in a row and had poor service and cold food! Waited a very long time to get a drink and never asked if wanted another. Needed to go to ask for bill at the bar counter. Two different waitresses and both did not have good costumer service. They could make good tips if gave decent service! February 19, 2013
Rated 4 out of 5 by Great stay for Fido as well We were greeted with friendly attention to our needs. The floor for pets was great. Room was at the end of the hall, quiet and staff respectful. Food in restaurant was a bit pricey but fresh and cooked well. All staff was pleasant. January 28, 2014
Rated 4 out of 5 by Spent a week I was in Philadelphia for an international conference and this hotel is situated within a short walk to the conference center. Its staff was most helpful and professional in all my interaction with them and the hotel Itself appears to have been recently refurbished. My experience was most satisfying. October 25, 2013
Rated 4 out of 5 by 1st time visit and will return Truly a Rick Staub run hotel, great staff and hospitality experience. All friendly and helpful and on the ready service wise. Hotel undergoing transformation and I look forward to return to see the refresh. All services i encountered and requested were addressed in a warm and welcoming manner, thanks October 18, 2013
Rated 4 out of 5 by The Room I would like to express my concern regarding the room. The carpet needed a good vacuum cleaning or a carpet change, the tub was not that clean and the T.V. (on certain channels) was fussy. Another then that, I enjoyed my stay at your hotel and will most definitely recommended to my family and friends. September 3, 2013
Rated 4 out of 5 by Sheraton Center City West Good proximity to Barnes and other museums. Convenient access in lobby to Starbucks, a pleasant bar, and restaurant. Excellent service at desk. Rug in room needed cleaning/replacement, otherwise the room was well furnished/comfortable. Noisy guests wandering halls and trying doors in wee hours. October 28, 2013
Rated 3 out of 5 by Army /Navy Football Weekend Stayed there because the team was also staying @ this hotel. The experience was great except the service in the bar / lounge was awful. Not enough staff working to handle the crowd which was unacceptable being the host hotel for the Navy team. The service was consistently poor on Friday and Sat night, December 12, 2012
Rated 5 out of 5 by Awesome! Great place to stay in Philly - 1st time there and this hotel made it great -Staff was helpful and made everything great - Mary, the Concierge was so nice and helpful! When we come back to Philly - staying here!! We were in town to see The Rolling Stones - a great weekend and the Sheraton helped that June 26, 2013
Rated 2 out of 5 by Not resilient in bad weather During my three night stay (during the polar vortex), the fire alarm went off two nights (both past midnight), my room was not cleaned the first night, and room amenities were subpar for a Sheraton (no slippers, robes, or refrigerator in the room). January 9, 2014
Rated 3 out of 5 by Nothing Special Renovations were taking place inside and out.When I checked into my room, the toilet seat was barely in place. I had to fix it myself. The vending machine on my floor (11) was not working. Drinks at the lobby bar were tremendously expensive. Overall just not one of my better Sheraton experiences. August 5, 2013
Rated 2 out of 5 by Needs to work on customer service more! When i was there room service is amazing nice waitress, frontdesk are always busy and too hard to get a hold on, housekeeping are rude, the customer care when u dial 0 is not even pleasant on the phone or polite..over all poor service..worst customer service of all the sheraton ive stayed before. May 6, 2013
Rated 3 out of 5 by notimpressed The staff was very professional, polite and showed concern. The room was ok but nothing great. No refrigerator and I found this very surprising. I did not expect a kitchen but a refrigerator for drinks and medication. The sheets we like sand paper so wear PJ. Like I said the hotel is Ok, just OK. September 17, 2012
Rated 2 out of 5 by Overall Not Happy I was disappointed from the start. Rooms not ready, the desk said. Then there was not a room, the desk said, even though reservations made 3 months ago. dirty, not prepared for a convention group. 3 elevators not working. broke a glass in my room and it took 2 calls and 6 hrs to get addressed. July 23, 2013
Rated 3 out of 5 by DIsappointed I am very disappointed. It says before I made a reservation that there is a free wifi included, but when I got in the hotel, they were charging us $12.95 per hour. That is very misleading. We are planning to go back to Philadelphia next week but we are never going back to Sheraton again. September 28, 2013
Rated 4 out of 5 by I really enjoyed my view.. of the cilty at night from the 19th floor. The lobby was cold and somewhat unwelcoming. All the staff was nice and eager to please. February 18, 2014
Rated 2 out of 5 by Not a good experience Check in service was awful. Over an hour late getting a room from promised check in time. When you pay for a room it looks like to me you should be able to check in on time. Check in staff rude. Room dusty on TV and furniture. No wash cloths in room. Food was good at the meeting facilities. May 28, 2012
Rated 3 out of 5 by Still no incidental refund I was there for an event and the room was fine. I liked the renovations. But I'm annoyed by the fact that I was not refunded my deposit for incidental. I left the room in great condition. Bad business . January 28, 2014
Rated 2 out of 5 by Needs Updating Hotel feels very run down. Staff was very polite, but I did not feel like anyone asked how my stay was or recognized me as an SPG loyal member. My shower did not drain and I had to make it a point to tell the counter at check out, which was met with a thanks I will let maintenance know. March 8, 2013
Rated 1 out of 5 by Hotel Stay This hotel was the worst Starwood I have stayed in. The maid service was terrible, my room didn't get fresh towels, no coffee replacements, left my room service tray in the room from the morning. The bedding horrible, two flat sheets that come off the bed. Horrible, horrible, horrible. June 3, 2013
Rated 5 out of 5 by Prmier Business Traveler's Location The unfailing positive attitude and friendliness of everyone at this property make my frequent visits to Philadelphia that much more pleasurable. Great location, clean and comfortable rooms, good food, and some of the best views in the City make this a sure hit for business travelers May 4, 2013
Rated 5 out of 5 by Easy access - in the middel of it all This hotel is conveniently located to popualr Philly sites, is very clean and comfortable, and the staff really went above and beyond to make me feel at home. The only thing I would add is a small frideg and microwave to all rooms. Most comfortable beds in the industry. November 10, 2013
Rated 3 out of 5 by no free wifi?!! can't remember last time I had to pay for wi fi access at a hotel, especially when it costs $200 a night to stay there. We had a reception the last night and water cost $4? Really?. Clean rooms, friendly staff. Long waits for an elevator . Can't take the stairs to the 20th floor... April 10, 2013
Rated 3 out of 5 by Good hotel in great part of town Great for walking to the Franklin institute, Art Gallery and other smaller museums. 20 mins to independence square. CLose to highways and 5 minutes to University City. Overall satisfied with the time we spent here. The staff were very attentive to our needs and should be praised March 16, 2013
Rated 4 out of 5 by A little improvement, but overall very good. The location and room comfort was excellent. The room itself needed a little more attention. The bathroom tub was wet and had hair in it. The dairy creamer for the coffee was spoiled and solid. The staff was very friendly and helpful. Though they did not offer any SPG incentives. August 25, 2012
Rated 3 out of 5 by Weekend Visit Recently stayed at this property to attend a graduation in town. I was happy with the recognition of my gold member status and upgrade. The room was comfortable and in good condition. Overall, the property could use some updates and more attention to cleanliness of common areas. June 18, 2013
<<prev 16 17 18 19 20 ... 27 next>>