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Rated 3.5 out of 5 by 601 reviewers.
Rated 5 out of 5 by The best staff! All staff we came in contact were freat!!!! The hotel is perfectly located. Having Fishermans Wharf right out the door is a fantastic asset. The staff were all very helpful and friendly. The rooms were very comfortable. We will reccommend this hotel. August 31, 2013
Rated 2 out of 5 by Sub-Par The keys for the doors didn't always work. The Valet line was busy all the time and only one way in. I've seen Sheraton's work more efficiently, but this was Fisherman's Wharf, might be the best they can do. August 27, 2013
Rated 2 out of 5 by Needs an Overhaul... OK at Best The only reason to stay here is if you need a Starwood hotel, want to be in the Fisherman's Wharf area, don't have high expectations and can get a really good rate. This place is in major need of an overhaul. April 17, 2013
Rated 4 out of 5 by Excellent Value I have to stay in hotels every week in San Francisco. This Sheraton always has a very good room price compared to other hotels in the city. My Platinum status always gets me a nice upgrade to a top floor room March 13, 2013
Rated 2 out of 5 by Fitness Center Needs a lot of work. No area to stretch. Too few machines for the number of guests. Had to wait 30 minutes to get on a machine. Several machines were broken. I would not return to this hotel because of this. February 28, 2013
Rated 2 out of 5 by Not what I expected Hotel was extremely dated and Expensive. At $160 a night I thought it should be a little nicer. February 17, 2014
Rated 4 out of 5 by Great location! Everyone was helpful especially concierge! I love the outdoor fire pits. It would be nice if they have free Internet access at least for Starwood guests and a room with better view if u r Starwood guest. August 10, 2012
Rated 3 out of 5 by Problems Overall the hotel is very good. Some problems do exist. Bathroom shelf space is very limited. An easy chair would be desireable. Tv programming would be improved by adding MSNBC and the comedy channel. January 15, 2013
Rated 4 out of 5 by Love this location! Walking distance to the warf and shopping. Very comfortable and relaxed at this hotel. We have stayed here many times and its our favorite location for the price. The outdoor fire pits are wonderful for anytime gathering and social meetings. July 1, 2013
Rated 4 out of 5 by Great Location Has a great location to wharf and Marina. Only problem is parking. It is expensive and away from the hotel. The rooms are very nice and comfortable...but the bathroom and sink area are very small. February 20, 2013
Rated 3 out of 5 by Value is location Good location. Full beds need upgrading to queen as they are small and uncomfortable. Very noisy at night. But for the cost and central location to wharf okay place to stay when gone all day. August 10, 2013
Rated 3 out of 5 by Great location, dated facility Hotel is in major need of renovation, updating. Hallways are old and worn. Rooms are dated. The location is great, for tourists, but I'd most likely stay at a different SPG hotel next time. February 20, 2013
Rated 5 out of 5 by EXCELLENT HOTEL excellent Hotel, very clean, secure & comfortable. This was our first time staying at Sheridan, very glad we did. Excellent staff to attend to your needs. December 30, 2013
Rated 5 out of 5 by Great Staff The best thing about our stay was the extremely courteous, helpful and patient staff. I travel frequently, and I cannot remember another trip where the staff were as helpful and courteous. August 30, 2012
Rated 3 out of 5 by Great stay but disappointing assistance. This hotel is very cozy and so centralized to the Wharf area. It was in walking distance to everything. The room was comfortable for 2 people. Do NOT ask for assistance for transportation. September 11, 2012
Rated 4 out of 5 by Great hotel, great location This hotel met all our needs. The concierge was very helpful and the hotel is in a great location. Our only wish is that it had free WIFI. January 14, 2014
Rated 4 out of 5 by Great location for the right price Rooms are comfortable but beds are small - only 2 doubles for 2 adults/2 kids so a bit cramped. Parking is completely overpriced but you can find good parking near and around for less. January 3, 2013
Rated 4 out of 5 by wonderful staff Hotel was Clean and comfortable. Staff was friendly and helpful. The location is fantastic, but we felt the hotel points were higher than necessary and parking was VERY overpriced. October 10, 2012
Rated 4 out of 5 by Fabulous View Visisted for our Anniversary, treated ike royalty! Front desk, support staff very responsive and attentive; only c/o was tub/shower too small for couple and bed/pillows too soft February 16, 2013
Rated 3 out of 5 by Good side/bad side Do not accept a room that faces Mason. Rooms on first floor have no privacy and are very noisy. Stay In the main building. Nice fitness center, two cardio machines not working. March 20, 2013
Rated 4 out of 5 by Free Internet I wish you provided free Internet in your rooms for leisure pleasure. We would have liked to retire in our room and play games on the iPad and not sit in the lobby at night June 9, 2013
Rated 4 out of 5 by Room Facing Road ! Room 2602 is facing the road and it is very nosy (cars travelling sound) even in the middle of the night ! I guess may need more 'sound' insulation to prevent this issue ! August 15, 2012
Rated 5 out of 5 by First visit to San Fran This hotel was great in terms of convenience to attractions, restaurants,shopping, loved the spg recognition and the upgrade. Would definitely stay here again November 17, 2013
Rated 4 out of 5 by Great stay - disappointed in the parking rate Loved the room, upgrade was great. Great staff but the parking rate is really high, understand the parking situation in the city but seems like guests should get a break! October 24, 2012
Rated 4 out of 5 by Great Service The hotel employees were very friendly and definitely made the experience better. However, the continental breakfast was way too expensive per person for mediocre food. July 23, 2013
Rated 3 out of 5 by Poor Platinum breakfast Service is as good as any Starwood, I like the layout of the rooms. Location is touristy, for better or worse. Very disappointed with the Continental Breakfast offered. June 19, 2012
Rated 5 out of 5 by I will be back We have stayed there a few times and this is the only hotel I will stay when I am in San Francisco, the only down fall is the size of the shower. December 3, 2013
Rated 3 out of 5 by Great location We love the fisherman's wharf area and this hotel is in a great location. Our room was clean and comfortable, but the common areas could use some sprucing up. October 14, 2013
Rated 4 out of 5 by Location, Location, Location! The location was perfect! Within walking distance of Fisherman's Wharf, Pier 39, and public transportation to AT&T Park, the Ferry Building, and the Explorotarium. July 14, 2013
Rated 3 out of 5 by Excellent location for weekend get away Nice staff, renovated room, good location for bike riders, but very expensive on site parking. No spa, no steam room is a shame, especially after a day long ride. February 4, 2013
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