Royal Orchid Sheraton Hotel & Towers

  • 2 Charoen Krung Road Soi 30 (Captain Bush Lane),
  • Siphya, Bangrak
  • Bangkok,
  • 10500
  • Thailand
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Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Note: At this hotel guests 12 and under are considered children. Please adjust the number of adults and children as needed.
Please see room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

There is no extra charge for child twelve (12) years of age and under when sharing the same room and utilizing existing bedding. There is a maximum of two children allowed per room.There is no charge for breakfast for children under three (3) years of age. Child breakfast charges apply for children three (3) to twelve (12) years of age. Normal breakfast charges apply for children thirteen (13) years of age and above.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 4.4 out of 5 by 430 reviewers.
Rated 3 out of 5 by Good View - Service needs improvement Stayed 4 nights. As Platinum member, we got upgraded to Executive Suite. Very good view of the Chaopraya River from the suite. Great service from the check-in Guest Service Relations Officer (K. Nimit) and our suite housekeeping staff (very nice lady who took care of our room during our stay). We really appreciated the individualized attention from the check-in experience and our room was always well-taken care of. We also liked the boat shuttle to the Taksin BTS station every 30 minutes from 10am-10pm. After 4 nights, it makes sense why the Royal Orchid Sheraton got downgraded to SPG Level 2. The service from the hotel staff is inconsistent and the facility is a bit outdated. We received poor service from breakfast buffet restaurant waitress and noodle station staff. While the hotel has some friendly staff, many staff members never smiled and were not helpful or friendly. Also, the Club Lounge on the 27th floor gave us mixed experiences. The view and the appetizer were quite good. Although the service from some staff at the lounge was good, other staff did not treat us very well. Instead of being treated like a Platinum member, we were treated as if we were insignificant and uneducated. When we brought 1 guest to visit the Lounge, we were not given a clear policy upfront that the guest would have to pay 411 Baht for her 1 cup of tea and 1 piece of bread. We were told that we had to pay only after she already started sipping her tea. We paid and left after 10 minutes. Very disappointing. June 4, 2012
Rated 5 out of 5 by Excellent service Great to be back at Royal Orchid Sheraton. A short, one-night stay, but a great one. Always enjoy the view of the Chao Praya River from the Executive Suite and the breakfast buffet patio. Overall, great service from the staff here. Received the most excellent service from K. Nimit from the Front Desk and K. Na from the Club Lounge check-in desk for Platinum member. June 24, 2013
Rated 2 out of 5 by Pros and Cons @Royal Orchid Sheraton SPG platinum benefits : August 2013 1)Welcome amenity choosen between 500 points or local amenity [No full buffet breakfast option; if you need buffet breakfast can redeem 1500 points for 1 person /day ; and 3000 points for 2 redeemable per day] 2)Club lounge access at 27th floor -small breakfast only in club lounge 0700-1000 -afternoon tea 1400-1600 -evenning cocktail 1730-2000 -Free internet 3)Upgrade to junior/executive suites [ not includ. Tower benefits eg.laundry service etc.] Pros: -Good panoramic view from executive suite -Smart staff @Club lounge level -Newly Renovated Lounge Cons: -Downgrading SPG platinum recognitions -Poor standard check-in process -Small breakfast @club lounges/no options anymore -Unfriendliness and unhelpful @front lobby floor -Traffic jam and busy area around the hotel September 2, 2013
Rated 5 out of 5 by Great Hotel and location Excellent location with lovely river views. Staff couldn't be more helpful, prompt and always with a smile. Food above average and room very comfortable and well serviced. Atmosphere relaxing which is appreciated when returning from business and often busy traffic. If you look hard the building could be a little tired and in need of an update but its spotless. We have stayed at Royal Orchid many times and have never been disappointed we always return. July 29, 2014
Rated 4 out of 5 by Hotel has great river frontage Room very good as usual with a great view. Mattress and pillows excellent giving a good nights sleep. Breakfast was a highlight as usual. The Sheraton riverboat was very usual and gave us a great ride up the river. One point I would like to see is freeWifi in all rooms. August 20, 2014
Rated 4 out of 5 Awesome River View I got upgraded to a junior suite. The river view was awesome. The club lounge is very spacious with great 180 views; the food offering was much less than the other SPG properties in Bangkok; but it was good. Had to carry my own bag from BTS and onto the boat and then from the boat to the check-in. Not one staff offered to help. I left my computer power cord, when I called a day later they had it. I am very happy for that, but I think they could have sent an email to tell me. Overall a nice property, but it is off the beaten trail a bit, so make sure you don't mind waiting for the boat to the BTS. May 30, 2013
Rated 5 out of 5 by Revisiting Bangkok I've stayed at this property a number of times in the last 25 years, but was slightly apprehensive on this occasion because of worldwide publicity about widespread flooding in Bangkok. The hotel website offered a reassuring statement, which proved to be quite correct, and I found that the service from arriving at the airport to departure was absolutely seamless, in spite of any personal problems which individual staff may have had with the flooding - an indication of the high standards at this hotel. December 11, 2011
Rated 5 out of 5 by A Touch of Elegance In addition to other great features of this hotel, I will not forget the riverside restaurant and lounge. I doubt if any other Bangkok hotel has this level of river-side facilities. Having a favourite drink in the evening by the Chaopraya is simply heavenly. July 27, 2014
Rated 5 out of 5 by Great feel to this hotel. Although I live in Bangkok I spend much time traveling and staying in hotels due to work. It is the first time I have stayed at the Royal Orchid Sheraton and I found the hotel just had a great feel to it. Executive suite room was excellent. Comparing with other hotels in the same price range I have to say this is one of the best hotels I have stayed in. Staff were great, food was nice, it delivered what was expected for a hotel of this quality. It is rare for me not to find negatives but in this case I have to say there was little to complain about. Will stay here again for sure. April 16, 2014
Rated 5 out of 5 by Amazing Stay This hotel is all about hospitality. I got great room (suite), breakfast was delicious. Staff was extremely friendly. July 4, 2014
Rated 5 out of 5 by holidays I use to stay here for many years. It is the place to be in Bangkok, large pools on the river, special cheese buffet on the river, great lounge. When you have been visited Bangkok, you must stay here to keep relax and cool. All the team ready to help you and trying to satisfy your request. July 25, 2014
Rated 5 out of 5 by Wonderful Stay! Beautiful Rooms! Lovely Staff! Comfortable beds! Amazing views! Great breakfast buffet! Ill be back! May 27, 2014
Rated 5 out of 5 by excellent stay Me and my wife were at the Sheraton between 01st May and 05th May and had an wonderful stay.Would recommend this hotel because of its friendly staff,ideal location and value for money. May 19, 2014
Rated 5 out of 5 by Great hotel in superb location Attention to detail, very helpful staff, good swimming pools, river views. July 24, 2014
Rated 2 out of 5 by Service needs improvement I did redeem starpoints for this period and what i met is almost unbearable. Reception : They look at me like someone who get this room for free and look down. Of course i get this room for free but i have to work a lot to get the Starpoints. Also you didn't provide me a breakfast and i don't want to pay 2,000++ baht for breakfast but my partner what to have an experience from yours and we get a bad experience. Also my bahtroom can't lock. Your breakfast is only have cheap product like cheeze and bread and also your staff don't want to answer any question and they compalin customer in Thai coz customer is Farang but I ma Thai ... I can here it. I am a Thai women who travel with Farang and i have a look down notice from your staff. September 2, 2013
Rated 5 out of 5 by Great hotel along the river Have stayed at this hotel for several occasions and it exceeded my expectation every time I stayed. From the very fist day of checking in to a very last day of checking out. Check in staff at the lounge was very friendly and I received an upgrades most, if not all, of each time I visited. Foods at the lounge are decent though wish there could be more selections during the evening cocktail. The hotel should allow its platinum guests to partake the breakfast at its main restaurant, Feast, too (at the moment only at the lounge). Most of the starwood hotels I stayed are giving their guests an option to have breakfast at their main restaurants other than at the lounge (Plaza Athenee, Le Meridien, St Regis and Sheraton Grande) My most recent stay at The Westin Grande Sukhumvit now giving the option of restaurant breakfast for its platinum guest too. I hope this will soon change in the future. Overall Royal Orchid Sheraton is really a great hotel alongside the river. It has been and will always be my main hotel over the forthcoming stay. July 16, 2014
Rated 5 out of 5 by Great to stay with a family This is the third year that we have stayed at the sheraton towers and it never fails to disappoint. The rooms were spotless with the beds being turned down every day, which meant the bathroom was also cleaned twice a day. The laundry service was impeccable and with 3 pieces of laundry per person included in the room price, meant we had little laundry to do on our return home - a real bonus! The pool is my daughters favourite part of the hotel and spent every minute she could in it. It was clean and enjoyed by all the family. The lounge is not used much by families but an area we enjoy. The girls who work there really look after you and our daughter was known very well by them all and looked after accordingly. The proximity to the sky train is a bonus and the boat that takes you there leaves every half hour. The cold towels and water on your return are always well received. A great holiday as always and would highly recommend. July 12, 2014
Rated 4 out of 5 by Nice view of Chao Phraya river 4th visit to this hotel, never disappoint me with the sweet sleeper bed. Room was spacious, but it would be great if the bath and shower is separated. Complimentary shutter boat to Saphan Taksin BTS, convenient and we really enjoyed the ride. September 4, 2012
Rated 5 out of 5 by Last of 3 stays This was the last of 3 separate stays during our travel throughout SE Asia plus we are celebrating our 30th anniversary. The staff must this stay positively the best. Staff members in the Club lounge, Maneerat who helped me arrange flowers for my wife and many many thanks go to Nimit who consistently helped us throughout our 3 stays, even contacting me on his day off to ensure we had everything we needed. It was Nimit who we had met 4 years earlier during our stay who demonstrated such care and hospitality that when we knew we were coming back to Bangkok we had to stay at the Sheraton. Thank you Nimit for once again making my family feel so welcome and cared for! Regards, John R. April 12, 2014
Rated 4 out of 5 by Excellent service in the restaurant Great job to Nusara (service staff in Feast restaurant) which provided excellenet F&B service throughout my stay! Her great hospitality makes me feel welcome and belong. September 1, 2014
Rated 5 out of 5 by Excellent position on the river This hotel, located on the Chaophrya River is a great jumping off spot to explore the highlights of the river shore. Also it is close to the central business district. Amenities of the hotel are excellent and the service by the staff also excellent May 3, 2014
Rated 5 out of 5 by Great service Excellent stay overall. This is our third visit to Royal Orchid Sheraton. Great Platinum recognition and wonderful service from K. Chunyanuth at the Club Lounge and the Front Desk staff, including K. Nimit. Wonderful view of the Chaopraya River from the room. Two minor issues: Room 2824 was missing a sofa in the living room and there was no turn-down service provided during this stay. January 23, 2013
Rated 5 out of 5 by Great Club / Tower Lounge This is our 2nd stay in June 2013 and 5th stay overall at the Royal Orchid Sheraton. So far, this is our best stay at this hotel. We felt very welcomed to be back at our home away from home for 4 nights. The hi-lite for this stay is the great Tower Lounge experience: the wonderful customer service and the nicely renovated Lounge. It was great to see that the old furniture has (finally) been removed and the new decor put in place. Now the Royal Orchid Sheraton has the best Club Lounge in Southeast Asia with its amazing Chaophraya River view from the 27th floor, its excellent level of customer service from the friendly and warm staff, and its brand new furniture and space design. Special thanks to several of the staff that made our stay a memorable and enjoyable experience... Check-in @ Tower Lounge: K. Chunyanuth and K. Pornthip took great care to make sure everything is taken care of. It is nice for Platinum member to check-in at the peaceful Tower Lounge instead of the busy lobby. Evening Cocktail @ Tower Lounge: K. Natchana and K. Chunyanuth remembered all our preferred drinks from previous visits and they took great care of us each evening visit, making sure that our drinks are always filled. The new salad station is also a nice addition to the Lounge. Housekeeping staff for our 21st floor Executive Suite: our suite was always in great condition thanks to the hardworking housekeeping staff. From all of our stays here, our suite was the most well-taken care of by the housekeeping staff. Check-out @ Tower Lounge: K. Kanjana and K. Nimit helped with the speedy check-out plus efficient arrangement for our luggages and taxi to the airport. We really appreciate their teamwork in taking care of us during this visit as well as in previous visits. Thank you! We hope to come back here again soon... June 28, 2013
Rated 5 out of 5 by A great stay We had a great stay from the moment we checked in. Ms Dream in the ROSH lounge made us feel so welcome & continued to provide amazing service throughout our sty. The young women was available when needed.A level of service provided I have not seen before. The young woman needs to be acknowledged for this high level of service. July 30, 2014
Rated 5 out of 5 by Beautiful Hotel on the River WE stayed in a club suite for 4 nights early Sept. This hotel exceeded our expectations, the club staff were very good , remembering your name drinks etc, always very helpful with any queries. It is fabulous to hop off the MRT onto to SPG Boat after the hustle and bustle of the city, with a cool towel and a drink, throughly recommend September 12, 2013
Rated 4 out of 5 by Great staff The hotel was not our first choice but we had a great stay , the staff were fantastic. August 28, 2014
Rated 4 out of 5 by the hotel was comfortable it was a great experience August 26, 2014
Rated 5 out of 5 by Another excellent hotel in he SPG Group Again a pleasure to stay at this hotel We have stayed here on an annual basis for almost 20 years and continue to be pleased with the hotel and the warm and friendly nature of the staff Whilst the hotel is not located inhe middle of the shopping and business precincts if Bangkok we feel this s an advantage and the transport facilities provided by or near the are excellent and extremely good value fr money We will certainly be back again! April 21, 2014
Rated 4 out of 5 by Classic Hotel in Heart of Bangkok The Sheraton Royal Orchid is located on the Chao Praya River and is very centrally located. The lobby is grand and decorated with traditional Thai designs. The lobby has several gift shops, reception area, bar and restaurant. On the second floor there are many more shops, an Italian restaurant and traditional Thai Restaurant and Link@ Sheraton area. The third floor houses the Mandara Spa. The hotel tower is 28 floors and has many suites and SPG preferred rooms in the tower. There is a concierge lounge on the 27th floor. Rooms: As a Platinum member of SPG, I was upgraded to an Executive Suite. The room was extremely large and on the corner of the tower building which provided great views of the riverfront. There was a bedroom, bathroom with large shower and bathtub, a living room with desk, couch and chair and very large screen TV. My colleague, also an SPG Platinum, was upgraded to a Junior Suite which was also in the Tower and just a smaller version of the Executive Suite. The room was very comfortable. There was turn-down service but it was not regular. Some nights it would happen, other nights it wouldn’t. Concierge and Platinum Services: The concierge lounge was very large with amazing views of the river. The lounge was open all day and closed around 10pm. In the morning, a light breakfast was served and the staff was very helpful and welcoming. As a Platinum SPG member, I was given the choice of eating in the lounge or restaurant and did not have to use my Platinum amenity for this benefit. The concierge lounge had snacks and drinks available all day. At 5:30, the lounge served appetizers and drinks. The rules for entering the lounge after 5pm were very different than during the day. After 5pm, you have to dress appropriately and can’t wear flip-flops, unless they have a gold decoration or flower on them. I had on the exact same flip-flops as my colleague, mine were plain black and hers had a gold buckle on the top. She was allowed to wear hers and I had to go change. The rules seemed to be enforced oddly. The appetizers and cocktails were very generous and delicious. The restaurants: The restaurants were all good. Very fairly priced for hotel restaurants and the service was good and consistent. Breakfast was served in the main restaurant and there was an enormous buffet in addition to an ala carte menu. The Thai restaurant was very good. There is traditional Thai dancing from 7-10pm about once every hour and it’s a great show. The Italian restaurant is okay. There are many other great Italian restaurants in the city and I wouldn’t run to eat at this one if you had a choice. The SPA: The Mandara Spa is beautiful and relaxing. The massage services are excellent. I would highly recommend the Traditional Thai Foot Massage or the Swedish Massage. The manicure and pedicure services are average and I wouldn’t recommend them based on the prices. There were very few nail polish color choices, the foot massage and hand massage that you typically get with a mani/pedi were pretty non-existent. They didn’t have disposable shoes to wear after the pedicure, so you had to walk barefoot if you didn’t bring your own flip flops. Overall Overall, the hotel is a great value for the cost. The rooms are lovely and comfortable, the staff is very accommodating and the location is great. I would absolutely stay again. May 28, 2012
Rated 5 out of 5 by Perfect Great location, great facilities, great staff, swim up bar in the pool in garden surroundings and great margaritas in every bar - what more could you ask for. July 23, 2014
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