Rated 5 out of 5 by Pianoer1986 9-10 Feb 2014
Nice stay. Clean and comfortable room, great service (staff got me coffee after my morning run), everything worked. Bathroom floor was cold though
11 de Fevereiro de 2014
Rated 5 out of 5 by mano12 mike12
Superb best for its value and location.
7 de Fevereiro de 2014
Rated 5 out of 5 by phillipsk123 a lovely stay
As an SPG platinum I was upgraded to a little suite which provided just that little more space.
Staff were great, and breakfast is comprehensive.
I can't wait to come on a visit for pleasure
31 de Janeiro de 2014
Rated 5 out of 5 by Javi69 Superb customer care
Hotel met and surpassed our expectations in all areas. What made our stay so special was the human factor, particularly the exceptional care we received from Paula Norrmyr at the counter. She made extreme efforts to help us, which came through as an authentic gesture of good will and friendliness and not as someone just doing her job. She definitely picked the right career... Job well done!!!
21 de Janeiro de 2014
Rated 5 out of 5 by ROPO1 Staff is extremely well trained and helpful
The staff obviously is very well managed and very well trained. Everyone I interacted with had a fantastic attitude, with a focus on making my stay as nice as possible.
18 de Janeiro de 2014
Rated 5 out of 5 by ScubaEric Sheraton Stockholm
I've had a few not so good experiences with Sheraton Stockholm over the passed month. Now a new face appeared who understands how to make the experience of staying away from your family pleasant, Selina Yu. Selina really made the difference for me with her service mindness and beautiful smile.
11 de Janeiro de 2014
Rated 5 out of 5 by Fisher987 Great location and service for work or leisure
We were not sure how this hotel would suit our needs but were pleasantly surprised. It is located perfectly to be close to most areas of an already very convenient city. Whether I had to work or for this trip, which was a family trip, the views of skyline and water were perfect, even though the place works very well as a business hotel across from the Parliament and a few moments from the Arlanda Express train to the international airport (departure times shown in the lobby). The staff really made our stay exactly what we had hoped for, with great restaurant and tourist recommendations and special treatment at the nearby Michelin-starred restaurant. .
The Platinum benefits helped it right over the top. The hotel is not the top level of luxury but is still very nice as expected from a Sheraton outside the US. Fitness facility is good with a clean Hamman to warm you in cold weather.
23 de Dezembro de 2013
Rated 5 out of 5 by Ludvig13th Sheraton as prefered accommodation the past three years
My headline tells everything. The staff are always friendly and service minded which make you feel home every time. Their professionalism and responsiveness always make one's stay a successfully experience
19 de Dezembro de 2013
Rated 5 out of 5 by CKat54 Perfect location
I spent 6 nights here for leisure and found the location to be perfect. Easy walk over to the Old City, easy walk to city shopping, easy walk to the train station, easy walk to the subway, easy walk to some great restaurants, and easy walk along the waterfront for the views. And with the Arlanda Express from the airport, it is barely 20 minutes to the hotel.
The workout room is good. but the sauna is very small. My room had a view room of the water and old town and was lovely. On the day it rained, the front desk had loaner umbrellas.
My only complaint is about the prices in the bar. There were no inexpensive options. Prices were substantially higher than in surrounding restaurants/bars. On the other hand, the bartenders are fantastic-inventing new drinks and making cocktails with a flair.
12 de Dezembro de 2013
Rated 5 out of 5 by Tom123456 Fantastisk
Best hotel i have styed in.
9 de Dezembro de 2013
Rated 5 out of 5 by ANN111 AMAZING HOTEL
VERY VERY GOOD HOTEL. WE'VE STAY 6 NIGHTS IT'S WAS REALLY PERFECT.
8 de Dezembro de 2013
Rated 5 out of 5 by Oslo13 This hotel has very good service
We had a very good experience staying at this hotel. The location is very central in Stockholm , walking distance to most important attractions. The rooms are comfortable and clean, the staff very helpful at all the time. Good breakfast. Spescial tanks to the helpful staff in the lobby and reception.
6 de Dezembro de 2013
Rated 5 out of 5 by Derrick2013 Top in Comfort and Customer Service
Was recognized as a SPG member upon check in and was surprised to receive chocolate and a well wishing card in the room as our honeymoon gift. The mattress and pillows were the most comfortable ones we had in this trip.
We accidentally left the passports in the safe, only to realize it when we reached Copenhagen. Thanks to the staff in Sheraton Stockholm for sending it on express service to our non-SPG hotel in Copenhagen. We really appreciate this excellent service and assistance.
30 de Novembro de 2013
Rated 5 out of 5 by SimonaMert Great experience
Great hotel, clean and central located. Easy to reach all the main attractions in Stockholm. Great staff and great food.
22 de Novembro de 2013
Rated 5 out of 5 by Hansi59 Breakfast
I would have preferred that breakfast was included in the roomrate. We thought that the rate for breakfast was very high.
19 de Novembro de 2013
Rated 5 out of 5 by Yass A hotel exceeds all your expectations
I go to Stockholm very regularly. I must admit Sheraton Stockholm has a great location near to everything, very cooperative staff, pretty comfortable rooms and great food and beverage.
13 de Novembro de 2013
Rated 5 out of 5 by LeighP Very comfortable hotel , great location
Stayed for a birthday celebration, hotel was lovely and the room very comfortable with a great view. Lobby bar is well worth a visit too, the service and cocktails were great.
Only takes 20 minutes on the airport via express train and the hotel is right next to the station, very convenient.
4 de Novembro de 2013
Rated 5 out of 5 by Kapten44 Perfect City weekend
Nice hotel with good location and an international atmosphere. Very nice lobby bar!
4 de Novembro de 2013
Rated 5 out of 5 by Vidar Stopover in Stockholm
Really good service and recognition! My wife and son came over to Stcokholm since I was in "transit" so we had some family time.
My wife could check in earlier and we got a nice junior suite.
Thanks! (I will be back)
1 de Novembro de 2013
Rated 5 out of 5 by EW2011 Stockholm Business
Front desk staff is one of the best in Europe. Hotel proximity to Arlanda Express train makes this the best business travelers' hotel in Stockholm.
29 de Outubro de 2013
Rated 5 out of 5 by RAJ82 Great location
It is excellant hotel. It has excellent location, tasty breakfast, friendly staff, and instant services
28 de Setembro de 2013
Rated 5 out of 5 by fenway great stay
I stayed in hotel for a conference+vacation, and had a very pleasant stay. The room was comfortable and clean, if only quite far from the elevators. The staff was helpful and very polite.
23 de Setembro de 2013
Rated 5 out of 5 by ALRDenmark Excellent Club Level features
Always a pleasure to stay here and especially when staying at the Club Level with the "members"-lounge that is perfect for an after work cocktail and some light and delicious food. Rooms are clean and beds are comfortable.
2 de Setembro de 2013
Rated 5 out of 5 by MarilynG62 Helpful Staff Provided Wheel Chair
We stayed at the Sheraton Stockholm in August 2013 before a cruise. My husband has walking difficulties, and the Sheraton provided a wheel chair free of charge during our stay. This made our trip so much easier, and with the location of the Sheraton right across from the Gamla Stan, we were able to get around much more than we would have otherwise. The location is perfect, and we had a lakeview room with a balcony that looked over the Gamla Stan. We enjoyed coffee outside most mornings and even had an al fresco dinner one evening.
The one thing that needs addressing is the bathtubs. The European style tub with rounded bottom is slippery, and we asked for a rubber mat. When I stepped into the tub the first time after getting the mat, it wasn't stuck down properly and I took a tumble. The manager on duty at that time was very attentive and handled this issue well.
The breakfast was very good, and we enjoyed the outdoor space for a glass of wine.
Overall, we recommend the Sheraton highly, especially if you can snag one of the balcony rooms.
30 de Agosto de 2013
Rated 5 out of 5 by Liliya Excellent place to see and feel Stokholgm spirit, to travel both for business reasons and just for fun and holiday relax..
Excellent hotel, big and modern rooms, high speed Internet, modern TV facilities, sauna and fitness unlimited availability, fantastic bed, nice and tasty breakfast and business lounge attraction.
25 de Agosto de 2013
Rated 5 out of 5 by Jdog Best yet
We've stayed in a number of Sheratons but this has been the best yet. It is well setup, clean and the staff on all levels are friendly.
24 de Agosto de 2013
Rated 5 out of 5 by marco700 helpful staff
Very helpful staff. Never got my luggage, Pierre at front desk was very helpful. Never did get it until 4 weeks latter. He was outstanding,
20 de Agosto de 2013
Rated 5 out of 5 by Fjalar51 Exelent view
The best view over Stockholm from the balconies on to of the hotel.
19 de Agosto de 2013
Rated 5 out of 5 by ada52 Wonderful staff
Hotel was most accommodating. Club Lounge hostess was a great help to us as we had delayed luggage.
16 de Agosto de 2013
Rated 5 out of 5 by Headlakeman Perfect location
First time to Stockholm for me and I would stay here every time. Hotel is easy walking distance from the Arlanda Express train from the airport, and walking distance to everything you could want to do in Stockholm from walking tours to catching the Hop On-Hop Hop Off bus and subway. Lounge access included Free cocktail hour in the evening and nice food to go with it. Employees were fantastic! Everyone from housekeeping to the front desk was very friendly and wanted to make sure you had a great trip. Wish they did have a hot tub or pool, but not a deal breaker.
31 de Julho de 2013