Rated 2 out of 5 by warren bathroom services
I had the most dissatisfying experience with you on my stay. The water flow from the shower was a trickle and then it went from cold to hot to cold to scolding all through the most shower I think I could experience. The basin water was not much better
March 22, 2013
Rated 4 out of 5 by Tourist2012 Free Wi Fi in the lobby only--ugh!
Most of the day and the evenings the guests of your exclusive hotel are huddled in the lobby to use their electronic devices. Wi Fi is available in the rooms, but for a fee. Your nickel and dime policy provoked me enough that I would not choose your hotel in the future.
August 13, 2012
Rated 5 out of 5 by sunpro Excellent location
from check in to check out the service was impeccable, the rooms very nice. I have stayed here twice now and love it!
January 16, 2014
Rated 4 out of 5 by Gabal2000 great hotel
this one of the best Sheraton hotels I have stayed at recently. The lobby is emacluate and the rooms are well maintained. The location is perfect for several attractions and resturants within walking distance. it has one of the best club lounges Sheraton has to offer.
August 25, 2012
Rated 5 out of 5 by PAXGuy Great Hotel Stay
I've stayed at the Sheraton before and have always enjoyed my stay. The rooms are huge, the showers are great, the view is excellent, and it is quiet. I also like the exercise room with the wide variety equipment. I definitely recommend this hotel as my first choice.
September 6, 2012
Rated 5 out of 5 by Kate66 This hotel has a great location.
when I have activities to attend in downtown Seattle, my first choice is always the Sheraton! It is easy walking distance to the convention center, quality restaurants, and easy walking to downtown department stores and shopping. You are in the center of activities.
February 22, 2013
Rated 5 out of 5 by AD123 Great Location with Excellent rooms
Easily exceeds the other Starwood Hotels in downtown Seattle and I've stayed with them all before. Great location, easy valet service, excellent club level and pool area and outstanding service. Don't bother looking elsewhere, you've found your home away from home!
January 21, 2013
Rated 3 out of 5 by JLXstitch This hotel lacks features
We were very disappointed in the "free" wireless access in the lobby area. Very unreliable. We also spoke w/others who paid for wireless service in their room and they kept getting kicked off. I've stayed in hotels that were lower in cost and had better ammenities.
August 31, 2012
Rated 4 out of 5 by PF410 Great location & excellent staff!
The Sheraton staff are always outstanding , and the hotel lovely & conveniently located. In-room dining & service were great. My only complaint is the temperature of the room...MUCH too warm, and with no ability to adjust the temperature to a comfortable coolness.
December 27, 2011
Rated 4 out of 5 by galahad07 Seattle Downtown Location
The location is excellent for walking to all the various interesting locations. The service is very good and the lounge area for SPG members is top notch.
January 4, 2014
Rated 4 out of 5 by Cfos AMTC
Great location in a beautiful city made our medical transport conference a wonderful time! Staff was extremely attentive and helpful including the housekeeping crew. A few exceptions though:
- 10/24 evening gift shop -> 3 shoppers in the store, clerk on phone speaking non-English personal call while I was standing at register to make my purchase. Had to push my credit card in front of her to complete purchase
- was not offered $5 coupon each day that our room was not cleaned upon initial check in as our co-workers were, even though we did not have our room cleaned 4 put of the 5 days. (found about this after stay)
- the entire bill was placed on my personal credit card instead of 4 of the 5 nights on our company's card as was discussed at time of reservation. I am awaiting Sheraton to get back to me on this (they don't adress this on weekends apparently).
We all loved the lobby bar. Very comfortable seating. The food at the bar was the best I've ever had ( at a bar)! Especially the fresh spinach artichoke dip and calamari.
October 28, 2012
Rated 5 out of 5 by Mary41 This hotel has excellent staff
This hotel staff from the valet when I drove up, staff at front desk, and conference staff were friendly and very customer oriented. They worked quickly and wanted to make sure that my stay and experience was wonderful. They succeeded. Thank you to all.
September 12, 2013
Rated 4 out of 5 by HepperT Great for Family Fun
We decided to spend a night in Seattle upon our return from a family vacation in Las Vegas. We wanted to be close to the waterfront and the Sheraton location is perfect for wandering to Pike and take in some dining and shopping all within walking distance.
April 3, 2013
Rated 4 out of 5 by IEVtravel Excellent location, needs some cleaning
Everything was actually great about this hotel! The only couple of things were that it needs a little cleaning (hallway and room floors are VERY dirty and stained).
Other than that, VERY convenient spot and we will be recommending the location to others!
June 10, 2013
Rated 4 out of 5 by park Need parking choices clearly listed
Good location and hotel. It would be helpful for the hotel to recommend self partk options and/or have accurate valet parking info for their hotel on their own website. (Site lists $44; receipt stub said $37 but the actual price was $46 + tip for a night)
May 27, 2013
Rated 3 out of 5 by Roadtripmama Good location
The hotel is in a good location; however, the pool is inadequate for the size of the hotel. The number of kids in the pool far surpassed the capacity and I was unable to swim during my visit. The room was OK but lacked a makeup mirror, and an extra chair.
August 16, 2012
Rated 5 out of 5 by songer Perfect Location in Downtown Seattle
The hotel was good, very clean. The staff were excellent, the location perfect for our needs. The valet parking rate was very reasonable, and included keeping the car until 6pm on departure day. This was unbelievably convenient for us. Perfect, actually.
November 17, 2012
Rated 4 out of 5 Seattle Sheraton - always a reliable bet
We live in Spokane, WA & the Seattle Sheraton has become our base camp for getaways. Hotel is centrally located to restaurants, shopping, entertainment. Workout facility is outstanding. Room quality is consistently 4 star - usually a nice view to boot.
February 24, 2013
Rated 4 out of 5 by 50shadesofwater Great fitness center, lacks iPhone dock
Nice place, nice staff. Great fitness center. Missed a dock to my iPhone 5. Wifi fairly OK. Annoying to pay for each day though. You can throw out the TV. Bad quality water in the room. Im a premium water professional so what did you expect 8).
November 30, 2012
Rated 5 out of 5 by CostcoJimmy Slept Well In Seattle
Great location, just blocks from the Pike Street Market and the typical downtown attractions! Didn't use the $5/day green savings (for not requiring daily room service), but still liked that we saved water and electricity. Great stay for a conference.
August 5, 2012
Rated 4 out of 5 by Chanel1 Hotel Location
If your needing to stay in a hotel close to shopping, restaurants and theaters this is it.
The staff at this hotel was very nice. Plus it is close to the main freeway I-5, China town & many wonderful shops. In my opinion I would come back for certain.
October 31, 2012
Rated 4 out of 5 by zanypatches Check in
The man who checked us in was charming. efficient and really seemed to enjoy his job, Sorry we forgot his name but
he was from Spain and had just recently started working in Seattle.
December 16, 2013
Rated 2 out of 5 by sealiz Staff can't be bothered
Great location in downtown Seattle. Staff at this hotel can't answer a question without the answer being NO. Rooms are on the smallish side. Lobby is nice and very open with free wi-fi. Good Happy Hour at the Daily Grill but room service is expensive.
July 16, 2012
Rated 4 out of 5 by jody42 Was great, untill checkout
Glad I upgraded to the club level, bed was amazing! Club lounge was nice along with the staff in there. Was nice a quite in the room and loved the view. And very close to shops and the Washington State Convention Center, where I needed to be.
September 17, 2013
Rated 4 out of 5 by Ben09 Location
The location of this Sheraton is ideal. Only blocks to Pike's Market, shorter to many other restaurants and the monorail to the Space Needle and museums. The hotel itself is clean and the restaurant/lounge was great. The staff was also very helpful.
October 7, 2012
Rated 1 out of 5 by SAB1 Stay
Dated decore, management would not honor conference rates after the "expiration" date resulting in my spending $30/night more than my compatriots. At breakfast on Sunday morning, the waiter attempted to give himself a $9 tip on an $11.43 bill
September 10, 2013
Rated 4 out of 5 by jabk26 You almost get what you pay for
The facilities were amazing, the staff phenomenal in their proffiessionalism and quickness. The one thing that I did not like was how clean the room was. There was a few pieces of garbage behind the curtain when I pulled it aside and under the bed.
March 25, 2013
Rated 1 out of 5 by Siupong Has filed a complaint
The hotel is great howver, the hotel made 2 major mistake i one day, and the staff handled the situation very unprofessionally.
I spoke to the direction Matt, H epromised me to get back to me and do something about, I have not heard from him since.
November 23, 2012
Rated 4 out of 5 by Traveler35 Convenient for convention center
Hotel was fine. Just found the sink area in the bathroom to be very cramped if two people are occupying the room.
Also there was absolutely no place to hang a dress. Closet (amoire) could only accomodate a suit. No room for a longer lenth garment.
April 28, 2013
Rated 2 out of 5 by rattled aggressive homeless people at the door
The homeless men confronted us every time we returned to the hotel, some even at the entry. This was very frustrating and has never happened in any other city. The hotel was very nice, but the city needs to take a stand and clean up the vagrants.
May 2, 2013