Rated 4 out of 5 by SPGPlatinum111111 Value In Denver
Not your typical Sheraton, newly renovated hotel in downtown Denver. Great service, friendly staff, spacious rooms. if you are going to Denver, this is the place to stay.
January 16, 2012
Rated 2 out of 5 by Winebiztraveler poor service and accomodations
from the minute I pulled up the property was an issue.
Brooke at the front desk should be promoted as she was the only thing good about the hotel and she was great!
August 12, 2013
Rated 5 out of 5 by Bonster67 One of the best Sheraton's around
Excellent downtown location and hands down, the best fitness center in a hotel that I've ever experienced. Lots of great restaurants on site or in easy walking distance.
March 11, 2013
Rated 5 out of 5 by smileykaw wonderful location & ammenities
The hotel is one of the BEST in the US for Sheraton Hotels.
Try it, I am sure you will enjoy EVERYTHING the hotel has to offer :)
November 8, 2013
Rated 4 out of 5 by caz8282 Nice Hotel
Everything was nice, restaurants were great. There was minor repair issues such as a lamp which was not operable all week, and small items that happen with maintenence.
August 14, 2012
Rated 5 out of 5 by RoxBioTX Great location
Being new to the state of Colorado, this hotel was very accessible to restaurants, parks, museums, and stores. The room was very clean and the staff was very friendly.
May 23, 2013
Rated 5 out of 5 by CEW71 Short but Enjoyable Stay
Very nice stay for business purposes. Excellent facilities and gracious staff. A special thank you to Gabriella in lobby bar for making a weary traveler feel welcome.
January 26, 2013
Rated 5 out of 5 by BKJDone extremely clean
This was the cleanest hotel room I have been in. The staff exceeded expectations and it could not have been a better pick for our weekend. Absolutely beautiful hotel.
August 22, 2012
Rated 2 out of 5 by brrrrr1 no hot water
booked a room for a week, 2 out of the 4 days, did not have hot water in the morning. called down and the staff stated there are a lot of people in the hotel.
March 4, 2013
Rated 1 out of 5 by Chris26 Staff And GM need help
The staff were very perplexed when I checked in. It seems like I got a new hire and it was a trainwreck. Repeated calls to the GM went unanswered.
Don't stay here!
July 25, 2012
Rated 4 out of 5 by Jpost Room lacked some amenities
There was not a mirror in the room, only in the bathroom. The lighting for reading was very poor. The beds were very good and overall the room was accommodating.
June 25, 2013
Rated 5 out of 5 by dick57 Great location, very friendly sraff
Very friendly staff and that I was reminded about my anniversary date at check in by Kellen. It was very much appreciated. Great location on the 16th Street Mall.
May 19, 2012
Rated 3 out of 5 by Plutot Just ok...
Room service needs improvement: had to constantly ask for: towels, shampoo, Coffee etc... Room was merely cleaned everyday.
Walls made of paper, noisy hotel....
April 14, 2013
Rated 5 out of 5 by Macjimma No hassles and friendly staff
I was here for a conference and spent most of my time in the Tower in various meetings. Never crossed the street except to check in and out. No problems.
August 19, 2013
Rated 4 out of 5 by Pitt73 ACE13BML
Room was too small. Had to put suitcase rack in walkway for it to fit. Had to walk around it to get in and out of the room. Fitness room was top of the line.
June 15, 2013
Rated 5 out of 5 by OneWhoTravelsFrequently This hotel was AMAZING
I loved that we didn't actually have to leave the hotel for ANYTHING! Everything was extremely convenient and I would absolutely without a doubt stay again.
September 18, 2012
Rated 3 out of 5 by sdiggly Ok for the price
We paid low 100s for two weekend nights which was a good deal for that location (right on the 16th street mall). However, there were two main issues: 1) BOTH nights we were there, the alarm went off at least once. The alarm goes off and they have an automated voice blaring over speaker in your room for a really long time. This happened at midnight and 2am on the first night and 1am on the second night. To add insult to injury, after the alarm was "resolved" , the automated voice blares for another several minutes about how the alarm has been resolved. Just turn it off and be done with it next time!
And 2) the lobby is definitely better than the room. The room was fine, but could have used some improvements in fit and finish. Our shower handle fell off. The toilet is not separate from the shower area. My wife drank coffee from the in room coffee maker the first morning; during the day, not only did they not replace the coffee cups, but took the unused cups as well. So there was no way for my wife to make coffee the second morning.
Overall, it's fine for the price and I'd stay there again, but don't expect amazing accomodations.
August 22, 2012
Rated 5 out of 5 by RovingReverend Best Downtown Hotel
Stayed in another 4star. This was much better: lobby, breakfast buffett, rooms, and it had a roof top pool! Valet parking was a little slow to fetch auto.
August 6, 2012
Rated 5 out of 5 by PennieWYO memorable friendliness of staff
This is our Hotel of choice when we are in Denver and we visit at least 8 times a year.
The welcoming staff in all venues make the visit a true pleasure.
February 10, 2013
Rated 3 out of 5 by jiffy cold water
The shower water was ice cold the first day. The 2nd morning, I had warm water for about 10 seconds. Otherwise, this is a good place to conduct business.
February 23, 2013
Rated 4 out of 5 by GAP13 Don't leave anything behind!
Awesome Hotel. Just don't leave anything behind, you won't get it back. Pretty normal issue coming from the Hotel industry, I just expected more.
August 25, 2013
Rated 4 out of 5 by PRB2012 Solid choice in downtown Denver
Large comfortable room. Had difficulty getting the temperature down. Found the pillows uncomfortable. Really appreciate the bottled water in the room.
November 12, 2012
Rated 5 out of 5 by jgb6t09 Denver Kindness
I felt welcomed by the staff at the Sheraton. The kindness they extended made my stay enjoyable. This hotel is near anywhere I wanted to go in Denver.
November 21, 2012
Rated 5 out of 5 by Jeffwashere1st Pre-conference R&R
Did Cash & Points prior to conference for personal use. Very pleased with the room I was given. Large room on the Club Floor. Great location on 16th.
June 6, 2012
Rated 4 out of 5 by JimmyJamJimmy Restrain your expectations
Beds were uncomfortable.
Dirty dishes were left in room three days in a row.
Shower was lethargic in response to temperature adjustment.
TV was nice.
October 23, 2012
Rated 4 out of 5 by SirBrendan Sheraton Denver
We come to the Denver location at least 3X a year, this time was very unsatisfactory. The shower plumbing I noticed leaked into the wall, and down the sides of the bathtub (the last stay the bathroom door didn’t even close all the way cause it wasn’t the same size of the doorway) What made my experience bad this time, was the breakfast staff at 1550, we waited close to five minutes for someone to seat us, and then we were told it was a buffet, and someone would be with us to get our drink order. The waiter made a point to not stop at our table, and then we watched him see 3 new tables and he even went as far as to take different routes to the back of house. After we realized we were not getting service my wife went to go to the bathroom, and I was going to complain, but the waiter ran to give us the check as he fear we may just walk away... and we did. We paid for a breakfast in our package, but we didn’t pay to be avoided, or treated like we had the plague, I even was ready to start drinking liquor, but something about my wife and I made your server avoid us. We won’t be going back to that place for breakfast again, nor recommend it.
September 14, 2012
Rated 5 out of 5 by SPG4me one of my favs
I loved this hotel. we stayed on the club floor and the rooms were spacious and quiet. the view was beautiful. it was one of my favorite Sheratons
August 10, 2012
Rated 5 out of 5 by Stephv Great hotel
I have stayed here before and love this hotel. We like staying in the tower. Love the pool and workout facility. Love that it's pet friendly!!!!!!
September 22, 2012
Rated 5 out of 5 by JoAnn40 Welcoming and helpful
Everyone was so kind and friendly. We enjoyed every place the staff recommended us to try. Walking distance to Van Gogh exhibit at the Art Museum.
December 29, 2012
Rated 5 out of 5 by hg2013 The staff is very helpful
The service of this hotel is great. In particular, I would like to thank Natalie for help.
November 17, 2013